wifi not functional.

the breakfast was exceptional and we loved the little bar area

covered motorcycle parking would have been nice due to weather.

breakfast was delicious, excellent service, wide choice

around the fireplace in the living room, sipping on some whiskies from their fantastic curated bar menu

the wifi is only available in the main bnb common area and we thought this was a very good thing

style and design and ambiance. delicious breakfast. amazing host.

had our own space yet was able to use the living room/ kitchen which had an open fire which gave it a very cosy

wifi signal wasn't great but this want a problem as we were happy to get away from the wifi!

on arrival as no booklet/guide to tell us what parts of the property we could use (the living and kitchen space

quiet spot (once the motorbike riders called it a day), and plenty of parking opposite the pub

room view to the loch excellent car parking

rooms have some lovely quirky features and the bathroom was big enough for a round of golf

only issue was we had cold showers in the morning, which was a bit disappointing and the wifi only worked in

wifi signal is not very good during our stay.

wifi was bad, better to say hardly existing

slightly expensive. despite being pet friendly dogs are not allowed in restaurant

the room was sold as mountain view but actually looked over a parking lot and garden

there were no phone signal, only internet connection and wifi

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

finally, the wifi connection was terrible and barely worked during our stay

at dinner we were not served our drinks order until after we had gone to the bar to remind them, and that was

you can open a window but that is above the kitchen exit and next to the external units for the airconditioning

the location is lovely and it is pet friendly, which meant we could bring our dog.

wifi's a bit dodgy, but we made do.

notice about economising on laundry in my bathroom and hoping to be my three days without need for a change of

wifi bit hit and miss, but there again you are in the hills and on holiday!

no rooms for non pet residents

we had dogs with us and we were able to bring them into the bar without a fuss

it's our first time staying in a pet friendly hotel and were overly impressed with our warm welcome

host very friendly...locals in bar good laugh. breakfast was 5 star.

we ve stayed in a few hotels around callander, but this wee hotel and bar has been the best by far

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from

no wifi access in room.

parking is free all around and we did not have any problem finding a space for our big van

original features, beautiful library and fireplace areas

also super comfy camp hotel also allows dogs but only in the room not in public areas such as the bar and bistro

relaxed, friendly atmosphere, ample parking

there is a choice of 2 restaurants plus bar that will serve soup and sandwiches in the spacious and beautifully

we couldn't contact anyone to let them know that our order of porridge had been missed from our room service

no laundry service even though it was advertised as such on booking.com

i've done some laundry here and that was a welcome treat for my dirty clothes

the staff were helpful & friendlyb & there is an ev charger just acoss the road

room service brought just the amount of food i wanted, found the portions a bit too much last time,

the television and wifi services could have been better.

shower was hard too work and very slow, room was small and noisy next to the laundry

mattress was uncomfortable at one side and wifi wasn't good

wifi wasn t working

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

wifi in room 1

when we arrived at our hotel room there was dirty laundry at our front door, and the room was extremely damp

lodge entrance for myself and my children was in the service area above a 24 hour busy laundry

they have laundry and parking, which is great

metal fences propped up against the walls by our entrance, bags of laundry hanging around outside our lodge

there is laundry, but it is not always available

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

laundry on site

check in was delayed by 2 hours due to delay in laundry delivery

no internet service and wifi didnt connect past the main building.

location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

the hotel does have a laundry self service which came in handy

i can't wait to come back i will be bringing my kids as well the view and location is breath taking

the wifi was non existent and the tv didn t work in the bedroom and i was told it was not fixable due

the bar food was excellent and well priced.

we didnt have any kids with us but there were lots of board games and books in the bar area

the beer garden and the inside of the bar were really welcoming

we requested early check in & they were able to oblige

quirky old building with lovely bar and restaurant. lovely bedrooms.

the selection of beers at the bar is very good as well

parking outside the door nice old pub good breakfast

great food in the bar with some superb options

the parking was on street but we did know this on booking so not a surprise.

breakfast was delicious, with a very good choice freshly cooked to order

however, the whole village has street or pavement parking and we were fortunate enough to park directly outside

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the

good location nice staff. comfortable beds good breakfast

very nice breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

very noicy room due to laundry machines

laundry service

dirty/oily marks on the sheets - perhaps a problem with the laundry

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

only small hitch was no wifi in room.

spa was better than expected photos didn t do it justice

wifi became unusable one day but they had a backup at reception though it was pretty slow also not

it seemed shabby and unkept (there always seemed to be laundry on the landing)

hotel states pet friendly, but in fact it isn't

excellent value for money. great pool.

free access to pool and gym and a lovely walk round the loch on

great spot, very practical, castle, monument, supermarket, etc. dogs allowed, parking easy.

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

good gym and also swimming pool

kids in jacuzzi. bed v uncomfortable, too hard

food in the bar and restaurant excellent. location was fantastic for exploring old stirling

and room were dirty, there were piles of laundry in the corridor near the fire exit, electricity didn't work

no restaurant option. we were next to the laundry storage room and was noisey the morning.

also, the hotels cleaning service was very peculiar ie emptying every room of dirty laundry and dirty crockery

and that's your lot), i had to walk through the back stairs where they openly store all the laundry bags to get

very disappointing after having paid for an upgrade we were in a corridor by the laundry room

parking was a nightmare, because i didn't know the area i ended up driving around for ages

the wifi connect was rather weak which also affected the tv signal.

and jackie were so helpful with showing us where to park and allowing an early check in

breakfast and location

yummy breakfast

were very helpful in helping me to try to resolve a laundry crisis i was having

room service didn't change the towels as requested when booking in

wifi wouldn t connect

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

good central location, easy check in and late check out requested was authorised.. thank you.

no guest laundry facilities

easy car parking, friendly efficient staff,well thought out rooms,good buffet breakfast,

lovely stay, great facilities and ideal for kids.

breakfast was good something for everyone. even two fussy kids.

another great thing is that they have free parking, which is pretty unusual in scotland

laundry van blocked off car park to get out in morning

check in was great and the bar folks were a lot of fun

- small sink - poor shower and waterflow - no elevator for heavy luggage and kids - lots of email

felt safe, comfortable and pet friendly

however some more regular entertainment would suit especially if bringing kids along to keep them amused in

location very close to glasgow nice place to take your pet staff very hard working and friendly superb

bedroom close to parking

the bar was good with friendly locals and good choice for food

was great, only slight down point was the electric shower with poor pressure, however the spa bath makes up for

the larger size would struggle there was a dog staying in the room opposite us so i am guessing pets are allowed

no phone in the room to call down to reception if there was any inquires and no information with wifi password

into the room after a busy day with my kids, a lovely well pressured shower

the location is ideal for anyone travelling on or staying in the area with ample parking

the breakfast was awesome ud83dudc4c

great if travelling with a pet and our dog was treated like royalty by the waitress at breakfast

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

it lacked atmosphere and the bar wasn t attended well

1 disabled parking place at bottom of a hill

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

room and bar looks like a throwback from an eighties disco

also, the staff trundling the laundry across the car park quite early might

the room was good but located right next to the laundry room of the hotel

spacious chalet style rooms,great food in the restaurant, lots of free parking ,very nice staff ,clean

no food or room service

wifi and felt the lady serving at breakfast needed some assistance as she was eushed off her feet

laundry rooms and other storage cupboards were all open and messy these were still open for

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

45am by big a huge lorry outside the window, wheeling in towels or laundry

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

grounds, amazing beds, very helpful and friendly staff, good food, especially breakfast

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

not up to the 5 star cleanness's , lamp shade was full of dust along with the top of the mini bar , a simple

the breakfast setting was superb. all staff were helpful and pleasant.

meal in cristal restaurant was lovely as was breakfast and we also enjoyed the pool and gym area

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

not nice for my kids to listen to

free wifi was good and allowed me to work from my laptop

much staff as not many guests,so atmosphere was cold,restaurant closed,meals in bar area only,or room service

parking for airport was great .hotel was clean and food in restaurant / bar was delicious,

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

early check in and 12pm check out

pet friendly

the gym. very poor equipment .either bits missing or old equipment.

there was a gentleman in a kilt (jimmy i think) who attended to bags and opened the gym for me one

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

a spa would have been perfect but didn t deviate from how great everything else was

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

it was a pet friendly hotel but dogs weren't allowed in bar, so limited movements as can't leave dog in

the parking on site and near ease from the motorway was definitely a plus point

free wifi worked brilliantly

we ordered room service the second night which was only warm when it arrived missing a starter and not the

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

hotel was a little unkept with rubbish laying around which is a shame is it offers views over the golf course

room service food trays outside room for two nights

no bar lounge for drinks only.

however once you are standing at the reception desk there is a sightly view of the back of the kitchen with all

wifi was variable

beautiful room lovely breakfast and friendly staff x

value for money, pleasant staff, someone in the kitchen who knows how to make a cooked breakfast

the breakfast was

also next to a noisy laundry room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

the staff in the bar especially thomas and his boss they made us laugh all night

the ladies toilet in the bar was out of use, also said the free wifi was only in the public areas

ordered from the room service menu at 10

peaful lication with nice restaurants and tge botanic park for kids

the wifi was very fast and stable, which allowed me to do work while i was there

staff were friendly and helpful, room was clean with decent shower and comfortable bed and wifi worked well

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

i asked for laundry services and he didn't know the price or how the service works

quite noisy from the bar across the street and a lot of traffic

a little disappointed in the food bar below the hotel

internet wifi was slow

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

our room was above kitchen and laundry

the laundry machine noise at night in the 3rd floor

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

i asked about laundry

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

poor wifi

breakfast was amazing and you had a choice of about 8 options from a menu

our room was in the basement next to the laundry

beside the laundry, no hot water, and no usb plugs in room

bedroom was in the dungeons, walked past the laundry room,

good location, very helpful laundry staff -went out of their way to advise.

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

great same day laundry and really nice food

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

also, we had our laundry done through the hotels service

lobby, restaurant and bar were outstanding

here on multiple occasions with the kids, staff are always friendly and helpful, room immaculate, facilities

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

sofa bed for kids was small..

clean and very comfortable girl at reception was so friendly and welcoming as was the girl at breakfast in the

also big thank you to kat on reception who arranged for us to have a much needed early check in for my young

laundry service

loved the staff and self-service laundry.

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

laundry like hand and bath towels were available on demand

laundry wagons left beside the lifts (level 1)

the bar and restaurant weren t open

nice clean room faclites good free wifi comfy bed

free wifi only in public area

no laundry bag, poor selection of tea coffee

coin laundry nor the ice machine on the premises

no laundry facilities other than to send out which is expensive and as we only stayed one night not

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

we arrived early and they were able to give us a room on both times though with an early check in fee on the

had laundry room door open at 7

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

laundry options are expensive

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

the room was very clean and we'll equipped. we used room service which was excellent.