no laundry service even though it was advertised as such on booking.com

i've done some laundry here and that was a welcome treat for my dirty clothes

the television and wifi services could have been better.

room service brought just the amount of food i wanted, found the portions a bit too much last time,

efficient check-in, decent parking, tidy rooms with sufficient space. good value.

location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

the hotel does have a laundry self service which came in handy

wifi signal is not great.

was great paul at reception and behind bar was exceptional

i can't wait to come back i will be bringing my kids as well the view and location is breath taking

the room was sold as mountain view but actually looked over a parking lot and garden

the cost, and if i had stayed for two nights i would have enjoyed a more relaxed a la carte or bar menu

it would be good to have a bar menu as well as an a la cartel menu...

the bar area could be a little bigger!

would be good if bar menu was extended/available early evening

room was very comfortable, had a drink from the bar area which was lovely and a walk into the woodland out the

breakfast was top notch and if you ask in advance you can have dinner there and it is simply

poor wifi .

wifi not functional.

very friendly and likeable, great food, clean rooms and the wifi was an added bonus

parking was tight but not a problem

the fact i didn t ask about the breakfast recipes ud83dude2d

the room was next to a communal kitchen and so we felt lack of privacy

more welcome - tea on arrival, a warm jack russell terrier on your lap, fantastic custom-cooked breakfast, lots

style and design and ambiance. delicious breakfast. amazing host.

the beds were extremely comfy, loads of storage and the kitchen is stocked with enough equipment to get by

nice spacious kitchen and dining area, plenty room for 8 people

house, lovely large communal areas and the games/ cinema room/ bar in the attic is fantastic

wifi great

it is also dog friendly which for was great for our pet dog to tag along

wifi is very poor, gave up & used mobile data.

wifi did nyt work, until i deliberately askel a staff member to boot the router

room, lovely staff, dinner in the bar and breakfast were both really nice too, can highly recommend a stay at

room view to the loch excellent car parking

wifi was slow on times

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he

arrived for check in and our room was ready but we had climb over some dirty laundry towels and cleaning stuff

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being

outside our rooms were piles of dirty laundry and plates with left over stale smelly food that we had to walk

to wait a little while for our room to be ready and so got a free drink in the bar which was very kind

next to the laundry room which was constantly used 24 hrs a day very noisy

is a broom cupboard very small with a view of the staff smoking area, empty beer kegs over the laundry room with

old laundry bags and residents glasses and plates left in corridors and not moved the whole time of our

laundry was left out as discussed with housekeeping but not done

had a back bedroom which was near their laundry room

there is laundry, but it is not always available

when we arrived at our hotel room there was dirty laundry at our front door, and the room was extremely damp

laundry facilities - although a bit

lodge entrance for myself and my children was in the service area above a 24 hour busy laundry

they have laundry and parking, which is great

laundry on site

first time and don't know that pool and other restaurant/bistro is in a different building, or laundry is a

check in was delayed by 2 hours due to delay in laundry delivery

location able to use on site laundry facilities beautiful grounds good size, and absorbent, towels comfortable

the kids especially liked the swimming pool and the

laundry facilities and lots of hikers including us coming through

wifi access

view of parking lot

room was good for family of four people including 2 kids

the bar was fun and the food was good

shower was hard too work and very slow, room was small and noisy next to the laundry

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

wifi not really available/working, shower pressure low

mattress was uncomfortable at one side and wifi wasn't good

wifi wasn t working

lovely smart, clean, generous rooms in an excellent central location above a cracking wee bar with friendly

an issue for me, but the wifi could be a little patchy in the room, but all fine in other areas of the hotel

no jam or marmalade was offered wifi struggled on our room as we were at the

parking at rear of hotel has cctv andbikes out of view

wifi signal was a bit intermittent, although no real problem.

been unsafe to use as it was not secure on its stand and was propt up on the stand against the fireplace

breakfast was elegant and delicious

only problem was the wifi didn t work.

with good parking and a casual restaurant in the grounds as well as the more formal dining area, this hotel

the area for sitting with dogs was cramped and cold would have been better if allowed to sit in bar area as it

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the

good location nice staff. comfortable beds good breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

no dishwasher, no washing machine, or laundry facility on the premises

could have done with laundry facilities

awesome remote location, very clean and pet friendly.

so well furnished - a double bed, wardrobe, kitchenette, bathroom (with shower), tv, desk, dining table, sofa

quiet, very clean, easy parking, great location, good walks nearby with fantastic views.

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

laundry service

dirty/oily marks on the sheets - perhaps a problem with the laundry

history and the location were great; the staff were great, and the laundry lady worked very hard to have our

very noicy room due to laundry machines

needed vacuumed, laundry sacks were left in corridors all day and night, trip hazards, cupboards left open with

our room wasn t ready when we arrived and cleaning staff have all laundry at out our door still when we got

tiny room. lots of drafts in the seating area. very poor wifi.

wifi connection wasn t very strong but not overly

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

laundry in the lodge was exactly what we needed mid-trip to wash, relax, drink, and reset ourselves

lovely sitting room, fully stocked kitchen with aga, (never used one and found myself intimidated by it lol),

location by the side of the forest, immaculate cottage with lovely decor, jacuzzi outside, fireplace, stocked

the fridge was fully stocked with everything you could ve wanted for a hearty scottish breakfast

truly a unique experience, as it is a renovated castle / mansion with only 5 huge suites and breakfast / dinner

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we

staff were open and friendly to kids and dogs and went above and beyond to support their guests travel packs

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

we didnt have any kids with us but there were lots of board games and books in the bar area

the beer garden and the inside of the bar were really welcoming

parking outside the door nice old pub good breakfast

clean rooms, cosy bar with open fire and good atmosphere

breakfast in the morning was exceptional and service was brilliant

great bed, fantastic breakfast, real fire, cracking food, real ale.

very welcoming and friendly staff. pet friendly.

it seemed shabby and unkept (there always seemed to be laundry on the landing)

the swimming pool was outside of the hotel not so nice to walk in the cold and wet weather

for parking, with easy access into stirling, uni bus ,regular service , stops at the side of the hotel,

there was no cinema and no pool u had to walk to far and no times for kids it was misleading

great spot, very practical, castle, monument, supermarket, etc. dogs allowed, parking easy.

couldn t open window at night due to noise from laundry room vents on side of building

first night i was aware of the noise from laundry extractors on our side of the building but they turned off

pool was perfect for using with kids

nice leisure center with pool, hot tub, steam and sauna (small additional fee)

stayed on 3rd floor where the restaurant and bar were located

and room were dirty, there were piles of laundry in the corridor near the fire exit, electricity didn't work

very disappointing after having paid for an upgrade we were in a corridor by the laundry room

no restaurant option. we were next to the laundry storage room and was noisey the morning.

not a criticism but laundry stored under staircase which seemed odd but its an old converted building so maybe

i wish they would have had laundry facilities.

there were little biscuits, hot chocolates and toiletries and the breakfast was outstanding

car parking

it was simply value for money, in an ideal location with a great breakfast - will definitely return

parking was a nightmare, because i didn't know the area i ended up driving around for ages

rooms where small and wifi was not fast

were very helpful in helping me to try to resolve a laundry crisis i was having

the wedding party that seemed to take over the whole hotel - no food in the bar that night

excellent english breakfast.great room service.

missing wifi in the room, but i knew it before reservation, so nothing bad about being here

no daily room service

food from room service was good and arrived quickly

with minimal disruption, the staff were friendly and relaxed, the spa was great and the golf course looked good

one tiny point as pet friendly there wad no bins for dog poo

slight issue when eating in the bar is height of chairs makes eating a meal a little more awkward

only thing i noted was that the wifi kept dropping - may have been the room location

no guest laundry facilities

comparison to some of the larger holiday inns the breakfast selection was smaller, i'd put this down to the

breakfast was good something for everyone. even two fussy kids.

pub grill across the road, play park for kids

we were staying in a pet friendly room due to us having an appointment at the near by veterinary hospital the

lovely full breakfast, and very friendly staff

food very good as we had dinner as well as breakfast

the larger size would struggle there was a dog staying in the room opposite us so i am guessing pets are allowed

location very close to glasgow nice place to take your pet staff very hard working and friendly superb

freshly prepared tasty breakfast

laundry van blocked off car park to get out in morning

everything room very comfy restaurant and breakfast excellent very fresh staff pleasent parking free couldn't

the kids said they slept well and that was the most important thing

wifi at the hotel was very very very bad, little or no coverage in the bedroom and my room was very

super clean room and modern bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu

to go up to our room and got to our floor out of the lift we was greeted by a huge pile of solid laundry on the

parking for airport was great .hotel was clean and food in restaurant / bar was delicious,

30 pm after a long flight hungry, however staff did allow us to order food in, and ate at the bar with a very

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

the breakfast is really good

room service- i had already messaged ahead to get a menu- was told that it would just be what was

property not a chance but if you are missing anything from the room you can get it at asda as room service

into the room after a busy day with my kids, a lovely well pressured shower

a bit noisy at front of hotel but disco in bar finished promptly at 1am!

could not get wifi in the room

the food (breakfast and dinners) were sensational, the potions were generous

breakfast consisted of a cold selection, followed by full scottish, that was brilliant

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

have been nice if public computers for the internet and laundry facilities had been available

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles

facilities and staff were absolutely brilliant ordered room service and it was fantastic and service was

we liked the laundry service

and food in restaurant and room service late was 10 out of 10

loved the cooked breakfast ud83dude0b and the room was great

the wifi is super slow

wifi was great

staff member told me that they had a problem with laundry etc which had held the room cleaning of the room uo

no laundry facilities

room itself- ground floor opposite the laundry room

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

myself and kids enjoyed breakfast ,room was super clean equipmed for what needed.

we also ordered room service from the restaurant (always a nice treat at hotels that offer it) and this hit

minimal gym facilities but there are complimentary gym options nearby.

fast wifi

good wifi

the young lady in the bar was also a clear asset to the hotel

are a family of 4 with 2 kids of 9 and 6

noisy next to the kitchen

plenty of plug outlets, and good quality wifi

noise. really noisy in the room from the kitchen above. no tea facilities in the room.

i was woken up in the morning by sounds from the reception and kitchen.

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

also next to a noisy laundry room

very good stay, in a fine west end of glasgow location, with great breakfasts and good daily room service

i payed 25 extra to have a pet with me, which seemed excessive and should probably be a returnable deposit

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just

it lacked atmosphere and the bar wasn t attended well

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

barely got an apology from the senior staff member that took the ox cheeks away and he never

parking enormous car park

the parking is big and easy to find

staff were friendly and helpful, room was clean with decent shower and comfortable bed and wifi worked well

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

some trouble with wifi (our phone plan limited to wifi) which was resolved by connecting closer to the front

the free wifi

great breakfast in the morning

45am by big a huge lorry outside the window, wheeling in towels or laundry

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

around the pool side, no one delivered towels resulting in me having to use a tool from the dirty laundry

laundry rooms and other storage cupboards were all open and messy these were still open for

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

i asked for laundry services and he didn't know the price or how the service works

quite badly as if it had been used before and just tumble dried, i would suggest changing your laundry firm

we were very dissappointed that wifi didnt work and we had no signal at all during our stay

a little disappointed in the food bar below the hotel

well maintained and good value for money, also made a phone call in the morning for a late check out at short

i asked about laundry

the night, with constant loud banging from some sort of system next door (perhaps a boiler/laundry

our room was above kitchen and laundry

the laundry machine noise at night in the 3rd floor

window had brown packaging on it, the t v didn't work and the continually humming noise from the laundry room

the room was good but located right next to the laundry room of the hotel

also, the staff trundling the laundry across the car park quite early might

bed was super cosy hot water for the bath was fast and plentiful location food in the grill car parking covid

we also had a couple of kids on the second night with us, and they also enjoyed the food

alone with my baby & they hadn t put in the travel cot as requested & there was a industrial kitchen vent &

bedroom was in the dungeons, walked past the laundry room,

beside the laundry, no hot water, and no usb plugs in room

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside

the laundry room music and construction below was very loud and annoying