out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

lift was used for both guests & laundry

outside our room was cluttered with laundry wagons

00 because of laundry/lorry problems

placed in room that was within laundry and housekeeping area

the price of room service laundry was too high

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

a bit noisy in room 149 near laundry?

unsure what, could have been plumbing, maintenance or laundry machines

great bar

wifi no good except in

wifi was a bit of a let down, as with a lot of hotels, but this didn't detract from our stay.

room service is always a bonus

fantastic cocktail bar offering lovely bar food also

we enjoyed afternoon drinks in the bar and were waited on by very attentive staff

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

noise from the laundry building(i think) below our room at night

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

need some chalk for the pool cues!!!

really accommodating changed rooms right away, leisure centre and pool lovely, breakfast lots of choice

wifi in the bar perfect

wifi connection is very patchy. do not rely on it

excellent location. room service swift and food was lovely. staff helpful

location at the bottom of town, easy walking to bars, shops, restaurants etc

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being

comfortable bed, fabulous view. location was fab. free chocolate bar on arrival too!

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

housekeeping is spotty, laundry service not as advertised

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

advertised room service

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

room noisy ,next to laundry room & outside kitchen fan..

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

we also had room service

car park was expensive at 15 ..no welcome from reception..noisey filter system from the kitchen

very thin walls so quite noisy between rooms and wifi didn t reach my room

room service app didn't seem to be working for the pickled sprout which was disappointing

of - fridge for fresh milk, room service, telephone (to contact reception), bottled water

location the pickled sprouts the best bar in harrogate great drink great food great

wifi was hit and miss with signal, this was literally the only (for us very little) bug bear as we

the laundry was efficient but the hotel provided two different price lists without explanation

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

to book spa before break told someone would get back to me they did not so i had to chase and then no space

seemed to be an inexplicable lack of room service

room was clean and well appointed the laundry was changed every day

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

we had some great cocktails , that were suggested by the bar manager, having asked us what sort of things we

room 105, the window faced the extractors from the kitchens

travelled with our pet dog and the hotel ensured that there was a dog bed and bowl in the bedroom on arrival

there was a constant banging of doors, especially from the laundry

lovely bathroom with bath, free wifi in the room comfy bed.

bar in the foyer and a conference between the lifts and dining room at breakfast time not so clever

have liked a welcome pack in my room saying what facilities and room service were available

lack of information in the room re safety eg information what to do in an emergency wifi

came here to celebrate 50th bday beautiful place gorgeous hotel beautiful spa and amazing staff

e bar area

breakfast

good facilities enjoyed the golf room excellent service excellent staff v polite and

so for 2 adults to have room service breakfast it would be 55, plus drinks

building, lovely staff, hearty breakfast, lovely large room

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

d manage to have an early check in which was nice) especially if you have to check out at 10am/10

clean and cosy, lovely breakfast served by lovey staff, great host giving such a scrumptious variety of breakfast

the staff were so helpful and friendly and the breakfast was delicious

five star hotels have room service and laundry service

parking facilities were good

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the

the bathroom was immaculate with a spa bath and a push button controlled shower

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled

staff fantastic, best roast i have had in years. great breakfast . a 100% great stay

knaresborough for around 9 (around 15 minute drive) but if you want to drive there is plenty of parking

plenty of parking with easy access to the a1

in the morning, the breakfast was very good, freshly cooked and a great choice

remarkable portions of delicious food (both evening meal and breakfast)

the pair of them didn t seam to care about airing their dirty laundry

very clean comfortable room,nice bar area with comfortable seating.

pool was closed

had to pay for wifi after 20 mins. really bad move for 2020...

some rooms/bathrooms need maintenance and they charge 3 for room service

pool could have been a warmer

were a bit disappointed to find the restaurant served exactly the same menu as the bar and room service (pub

nice spa and pool very good breakfast nice room service friendly stuff

room service quick & efficient, food was lovely

friendly welcome by the reception staff. excellent breakfast. lovely grounds. pet friendly.

no room service meals or other snacks were available

a very long work day and a lot of driving we arrived to the beautiful entrance, lobby outdoor bar and just let

wifi a bit hit and miss but to be expected because of the location and not a grumble.

curtains in some of the rooms could do with a wash, the spa is in need of a refresh and a good

stayed recently for a wedding, the staff couldn t do enough, the location is beautiful and the bar and restaurant

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

location is very good for getting back on the motorway and it s pet friendly.

room, comfy bed, really enjoyed my spa day with a hot tub outdoors and wonderful breakfast in the morning

location, large car park

room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

bad / no wifi connection in room.

very poor wifi, pool closed for refit the one time my wife joined me for tractorfest

loved the dining room service and meals especially the evening meals

dirty laundry also left in the room

i ordered room service , the burger was over cooked, lettuce limp, chips ok but no condiments were served

convenient location, great staff, food was good (room service).

not comfy, no mattress protector, poor shower, offered room service but no answer after 3

but was nice and big, i had room service food was very good

plenty of parking too

it was great for parking a lot of spaces. the bed was comfy and the food was lovely.

friendly staff large open space room very spacious good priced bar very clean all rounder

very well located hotel and lots of (free) parking

the trees around the hotel are old and varied-gorgeous, and the fact that it is pet friendly was essential for

bar downstairs does some great food and drink also

ample parking, 5 minute walk to centre of ilkley

the new outside seating will be wonderful when the restaurant and bar opens

wifi is a bit weak.

close to town center and easy parking

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

his comments: lovely old building, with comfortable rooms all set in beautiful grounds with a fab golf course

although kids are welcomed, an elderly swimmer did complain to staff that my children were jumping in the

especially liked the breakfast table for the kids

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

the ev charger was the highest price ive ever seen

struggled with wifi on several occasions

you need a better bar in the hotel.

noise during the night loud humming noise laundry ? boiler room?

15 am for the loading of large blue bins (presumably laundry)

wifi worked well, the bed was comfy and there was a restuarant on site

welcoming staff, food very acceptable but small portions were missing my friend had to have a kids meal

the room was lovely and clean, and the hotel had gifted small gifts and a card for the kids for christmas at

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

breakfast excellent, pool and spa superb

we loved our stay, from driving up the long driveway that runs by the golf course, to the stunning gold hands

the bar staff seemed to struggle a bit and lacked basic knowledge but they were mostly pleasant and

we were in a room above the fans from the kitchen it was a hot day and we wanted windows opened

staff were lovely. fast wifi. good breakfast. free parking

wifi was good enough to use for skygo

the bar downstairs was a pleasure too

first when i requested a early check in at 10 am ( a 17 hours flight,

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

quite a lot of noise from bar, other guests & laundry room

the staff must have been using the laundry room which was above our room

the room was right under the laundry room, at the back, past the

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

options for kids. my daughter had 2 pancakes with honey for the same price as a full english.

the facilities, food, spa and grounds all

the wifi was terrible

also cost of breakfast on our last day was around 60 for two and we had very little

the breakfast is second to none and the terrace restaurant has an interesting tasty menu

find for us what a beautiful hotel lovely clean room and excellent breakfast we had a warm welcome at reception

the wifi was insecure so difficult to use for work

there was no cooked food available or bar/room service

very friendly staff. nice neighbourhood for walking the dog. good dinner and breakfast.

building, full of character, with free onsite parking

there was no room service.

we chanced our luck for an early check in as we wanted to get showered and changed for day drinking

pillows and bed, plenty of space in the room, staff were happy to accommodate early check in, good breakfast

good breakfast and bar service

definitely worth subscribing online/on app as you get a free late check out

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

only a short walk to the shops, being in the light is great plenty of places to eat and junkyard golf is definitely

quiet room, haven't heard any noises. great room service, quick check in and out.

comfortable bed and excellent choice at breakfast

the phone to call down for room service didn't seem to work either