dirty laundry also left in the room

friendly reception and bar satff

menu for room service but one room had a broken telephone and the other none at

food available from room service after been at a wedding where there was no food - thought we would get something

not comfy, no mattress protector, poor shower, offered room service but no answer after 3

gym is too small

on departure we were given a little carrier with water apple and a cereal bar each

lovely large room and good shower dinner and breakfast excellent

excellent evening dinner & breakfast

setting, staff and comfort. pool was a real bonus

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

breakfast area meant i could enjoy an excellent full english

location, large car park

there is little/no mobile phone signal, and the hotel's wifi is very poor

five star hotels have room service and laundry service

we opted for room service

the bathroom was immaculate with a spa bath and a push button controlled shower

we were very surprised to find the bar separate from the lounge and unmanned although a very obliging gentleman

mini bar is very expensive

venue, great staff, friendly, lovely food, golf course fab

comfortable, nice pool and sauna. large bed and room

food was very average, room service food was poor and the meal we had for dinner at the clock house restaurant

fabulous spa and roof top area. excellent choice of breakfast. excellent customer service.

the breakfast was fabulous as was room service

building, lovely staff, hearty breakfast, lovely large room

very poor wifi signal

wifi worked well and the location although on the main road was very convenient

wifi didn't work for one of us but was fine for the other

nb room service not usually available but provided to us in this occasion

there was a constant banging of doors, especially from the laundry

was,check out times,times of when the kitchen was open and therefore food/snacks being served,room service info

good wifi connection

lack of information in the room re safety eg information what to do in an emergency wifi

lovely bathroom with bath, free wifi in the room comfy bed.

room was clean and well appointed the laundry was changed every day

i used room service for my evening meals and the service and food quality was very good

room service were good, it was clean, toiletries restocked daily

breakfast was very nice and room service was good

good location,wifi great, rooms very clean and comfortable - bar and restaurant area excellent

the laundry was efficient but the hotel provided two different price lists without explanation

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

bar prices are highest we have ever paid , we had one drink only , if prices were more reasonable

room service was really great - super delicious

i did have some trouble with the wifi in my room on the top floor and the staff very kindly moved me to a lower

later that night ordered room service, the seafood sharing platter was amazing

we loved the restaurant (the pickled sprout) where our evening meal was beautiful and the sky bar where breakfast

the wifi occassionally would drop out, but only for a short time.

the advertised room service which we wanted to take advantage of was not running because the restaurant was

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room noisy ,next to laundry room & outside kitchen fan..

breakfast was disappointing this stay but believe there were issues in the kitchen.

i told reception that the wifi wasn t working in the room, was told someone would come to the annex to reboot

bar area very pleasant

even after requesting to room service they will leave sparkling water instead of still.

have been better if they had more than two ev charge-points

small gym modest breakfast

so rang for room service and could hardly hear him and having to go down and pay for it after a long day we

housekeeping is spotty, laundry service not as advertised

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

great location, helpful staff, superb breakfast.

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

spa facilities and breakfast

hotel and staff were very welcoming food was good too had room service and nothing was too much trouble

stayed here with my grandaughter, the pool was an added bonus

of seating in bar area very uncomfortable

secure wifi for guests - and no mobile signal in room to allow me to tether my phone - which was an issue

the bar has a great selection of drinks and the food was delicious

parking space reserved for us

wifi was unreliable

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

the food ordered via room service from the orchid restaurant was delicious very peaceful and quite even though

wifi was a bit hit and miss (mostly miss) and bed was a bit soft for us.

no wifi on top floor 4

i believe this should be waived for persons staying at the studley unless you require ev charging

the hotel bar and seating areas were great

a bit noisy in room 149 near laundry?

unsure what, could have been plumbing, maintenance or laundry machines

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

the price of room service laundry was too high

cold coffee for breakfast

00 because of laundry/lorry problems

placed in room that was within laundry and housekeeping area

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

lift was used for both guests & laundry

outside our room was cluttered with laundry wagons

would prefer a bigger room service & courtyard lunch menu selection.

great spa facilities overall very relaxing

pool area wasn't that clean

30pm so didn't have a chance to use facilities and breakfast was too expensive to buy so didn't

even crew at the bar were not very attentive to customer

the noise of someone wheeling laundry outside the room early

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

the pool is small but warm and the kids enjoyed it

wifi - pretty poor, even in reception/bar area...

there was a room service left outside someone

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

kids running down the hallway at 6:30am. floor 5, wasn t impressed.

the bar staff seemed to struggle a bit and lacked basic knowledge but they were mostly pleasant and

loved the location and the hotel grounds and the kids loved the pool

really disappointed with the quality of the room service food - not as described on the menu.

the pair of them didn t seam to care about airing their dirty laundry

the gym was very good i just thought that the costs for guest of the hotel was a bit expensive

free wifi in room would have been nice.

that we could have the dogs with us in the bar area for our evening meal and breakfast

room service breakfast due to an early start was fine

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

including the breakfast, staff, room service and complimentary entry to david lloyd gym

room 149 wifi poor, insufficient to work with

breakfast was fabulous and plenty of parking

noise during the night loud humming noise laundry ? boiler room?

15 am for the loading of large blue bins (presumably laundry)

rooms comfortable and pool and gym facilities great

good breakfast, spa was great

staff at the panto were brilliant with the kids

warm and convenient for theatres shops etc and a good well equipped gym

door sliding glass - half room floor tiled so not very cosy carpet in corridors shocking like kids play

but for a queen family room it was very disappointing and due to having to share a bed with 2 kids and stick

amazing breakfast options - including waffles - that you don't pay extra for

location, good breakfast, gym facilities

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the room was right under the laundry room, at the back, past the

quite a lot of noise from bar, other guests & laundry room

the staff must have been using the laundry room which was above our room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

first when i requested a early check in at 10 am ( a 17 hours flight,

didn't make use of the bar or breakfast, sadly

location for our purposes lovely helpful staff very comfortable and quiet great for parking

wifi is fine

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

the shower, no laundry wash and cooking facilities

arrived late to the breakfast, so i am not sure if this is applicable, but it wasn't the best continental

free breakfast for kids

it is also not appropriate to advertise yourself as pet friendly and then require guests to walk back and

wifi was great and free, staff were really nice and helpful, room was cleaned to a good standard,

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

option for late check out at no extra cost was great

comfortable bed and excellent choice at breakfast

about the noise from the two rooms down from me; a family split between two rooms and the kids (teenagers) were

love the late check out that s why i always book here !!

a room which had all the dirty laundry stacked directly outside our window

first room was noisy as close to laundry room but moved to another quieter room with no problem the second room

the price, a small fridge in the room and access to laundry facilities would have been appreciated

there was an extensive amount of laundry in a bay outside my window

would have given everything a 10 but considering we were on a ground floor near to reception the wifi was very

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

lady in reception dark hair - bloody awesome and wish i had remembered her name great rooms great bar great

check in was very fast and all information regarding breakfast, the restaurant, room service was given

wifi in bedroom needs to be easier to access and better speed they use walkinwifi service - it is

the staff were lovely to the kids and they had fun doing a hotel quiz and winning a bag of sweets

only serve light lunch at lunch and room service

great value for money, pet friendly, very clean and great location.

the breakfast

the free late check out was the icing on the cake

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

pet charge, it felt quite steep at 30 per night.

staff were friendly and attentive, room was very clean, spa was great and good breakfast.

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

late check out at

wifi was poor

the staff in the bar later in the evening were not particularly friendly or welcoming.

poor wifi unacceptable, poor and odd.

the wifi was a bit of a struggle to connect to at times, but maybe that is a blessing in disguise

room was booked for three adults, only two towels in the room

it is perfect for young adults, and is extremely individual

wifi & tv in room

i liked everything about this place. friendly staff, clean rooms and wifi was good.

i didn't hear anyone else in their rooms and i even ordered drinks from the bar via room service and it arrived

facilities - gym, bar, most of what you would expect from a hotel of this standard

were a little hard for my taste shower was excellent overall we had a lovely stay the free wifi was easy to

also really good wifi

the hotel was not doing food yet, but for breakfast there's a little thai cafe that has turned into a take-away

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

very expensive laundry services

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

comfortable beds for the kids instead of sofa bed

24 hour room service was a bonus and the location was amazing within short walking distance of everything

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

comfy bed, wonderful surprise for our anniversary... rose petals, chocolates and a card

extra charges when you order room service. our 24 food ended up being over 40.

bed was lovely, we had an actual view for the first time - something we don t seem to get as pet owners - and

wifi is poor

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

bar kept playing the same tune on repeat

only bar food available, as no dining room for evening meal, but plenty of places to eat in leeds, well

nothing really. did not use bar or restaurant so cannot comment

regularly check stock listed on the bar drinks menu is available for purchase

we were located above the laundry room which was annoying as uplifts took place every morning and very noisy

slightly tired room and the very noisy laundry truck at 0730

45 am on sunday morning by the large laundry lorry directly below our bedroom window

lots of noise during the night from staff up and down the corridors, and what i assume to be the laundry lorry

dirty laundry and unpleasant staff

no laundry service.

car parking, no laundry,

free wifi

room service was nice

occasional drop-out of wifi

soap, no laundry bag, no drinking water which is complementary in most hotels

wasn't comfortable no bath no room service - but we didn't ask for daily clean towels so our

i didn't use the gym or eat breakfast but am planning to stay again in february for two nights

i also used the gym and i must say it was very dirty

parking is easy and free

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

bags of laundry also left on landing through or full

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

i think it was a van collecting laundry etc

the wifi connection was not secure and was a bit flaky

nice stay could have done with a fridge that worked though and possibly free wifi for the price you

the facilities on site are in excellent condition, both gym and pool

it was good but couldn't go swimming in the morning because of mother and kids in pool at 10 am

the staff couldn t do enough for us. reception staff, the porter, and waiter for room service

was sensational and not too busy, rooms comfortable and enjoyed the pool and kids pool

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

location, staff, comfortable, f&b, laundry facility

guest laundry is used by hotel staff to clean their cloth

laundry room, decent gym

the drinks in the bar were pricey

location staff rooms and breakfast was great too

small details but they re what make your stay pleasurable, especially with kids.

paid wifi is a horrible solution to offer, just looks bad for the brand to look that greedy.

we were offered early check in upon arrival because the room was ready, and we were upgraded free of charge to

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

the food & drinks in the bar were amazing

traffic can be heard from front facing rooms which the kids found difficult the first night

the gym

no laundry, definitely a problem for people planning for long stay.

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

pet friendly easy to get out for the dogs calm for a saturday bed was comfy

friendly staff. adequate accommodation. good value comfy bed. .free wifi.

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

room service was fast and efficient.

location- room overlooking canal was gorgeous- very spacious clean and so comfortable- early check in was fab-

had to ask for room service instead of it being done automatically

we were running a marathon the day of check out so they gave us extra late check out free of charge so we could

lovely bar staff, very helpful.

nice breakfast and late check out time so plenty of time to relax

throughout, the room was quite spacious and really good value for money, great shower and the breakfast offering

we walked into the city centre with the kids it took about

great breakfast choice my kids loved it. lovely room great stay

comfy bed great room service for breakfast great spa facilities great reception check in and out

comfortable rooms, good breakfast, friendly staff, kids enjoyed the pool

kids loved having the pool

staff on gym reception nice and chatty

too many kids in the pool and drinks were very expensive