there is also no hot room service available after 9pm which meant a cheese and pickle sandwich was nearly

pet friendly accommodation too and lots of open space to walk the dog

wifi a bit hit and miss but to be expected because of the location and not a grumble.

spa / gym / room

parking a lot cheaper than the airport even with a nights stay

plenty of parking too

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

room service was very good

at 4 pm had to ask for room service breakfast wasn't good for price ,just warm

wifi was very poor in room and other areas of the hotel.

wifi is a bit weak.

staff are exceptional, from the owner at reception to the bar staff

lovely to talk to: luke at check-in, teighan behind the bar as well as kristine and catherine at breakfast

staff were really welcoming, friendly and lovely to talk to: luke at check-in, teighan behind the bar as well

was lovely as well as the staff ,food was very good and a well stocked bar , with plenty of choice

the pair of them didn t seam to care about airing their dirty laundry

bed was super comfy ud83dude34 went down the bar drinks prices were what you expect in a hotel and had lovely

free wifi in room would have been nice.

swimming pool, jacuzzi with wall to wall windows with a lot of greens outside

only slightly negative thing was that we was expecting to have 24 hour room service, but when i looked at the

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

beds were comfy and my kids loved the free access to the leisure facilities, free wifi and smart tv too

everything locarion building spa gym

no room service so i cant get my meals in my room

i kept losing wifi

very good service at reception and room service

the hotel bar and seating areas were great

the bar was pleasant and the cocktails were lovely

our ev charging spot in the carpark was clearly marked and ready for us

room noisy ,next to laundry room & outside kitchen fan..

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

grubby carpet on 1st floor landing, probably due to kitchen staff movenents

of hospitality delivered is of a high standard especially from sean on reception and jake in the bar both backed

a bit noisy in room 149 near laundry?

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

the price of room service laundry was too high

unsure what, could have been plumbing, maintenance or laundry machines

you had excellent choice for breakfast and the location was spot on

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

housekeeping is spotty, laundry service not as advertised

wifi details weren't available in the room.

room was clean and well appointed the laundry was changed every day

room 105, the window faced the extractors from the kitchens

superb location. stunning comfortable room. great bar too.

breakfast was very nice and room service was good

wifi logon too complex

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

noise from the laundry building(i think) below our room at night

disappointed there was no swimming pool. everything else was excellent

wifi was a bit hit and miss, as you'd expect in a huge old building, otherwise perfect.

room service could be better.

outside our room was cluttered with laundry wagons

lift was used for both guests & laundry

placed in room that was within laundry and housekeeping area

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

00 because of laundry/lorry problems

the laundry was efficient but the hotel provided two different price lists without explanation

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

breakfast and staff were amazing. rachel in the spa was fabulous and helpful.

but in spite of a staff member explaining how to do this, and my downloading the app, the wifi signal was not

wifi a little disappointing.

the sky bar breakfast room was an amazing area on floor five with windows all round the room providing

bar prices expensive though but olenty places nearby

we loved the restaurant (the pickled sprout) where our evening meal was beautiful and the sky bar where breakfast

location the pickled sprouts the best bar in harrogate great drink great food great

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

the breakfast was delicious with a great selection and excellent quality of food

room service is available

gym is situated outside the hotel somewhere in town although it is advertised as having a gym

any of the facilities as we were only there for one night and meeting friends elsewhere but the bar looked very

quiet rooms. has a small gym as well serves my needs. good breakfast

there was a constant banging of doors, especially from the laundry

only nitpick with this hotel is the way room service is prepared

lovely bathroom with bath, free wifi in the room comfy bed.

lovely stay, comfy bed, great view, the kids loved the bunk beds!!!

desk in room and room size, and pet friendly

great welcome for our pet dog remy

very comfortable room, delicious breakfast and dinner at the brasserie, fantastic bar with laslo's bespoke

the spa facilities are in a separate building across the road, it was very nice but it is advisable to

room was so hot and no room temperature control. bar food was mediocre.

poor wifi

breakfast was very

the wifi was insecure so difficult to use for work

building, full of character, with free onsite parking

room was cold, could not get wifi in room

we had a family room; with a double for us and a sofa bed for the kids

with having kids going away for a night means a lie in

attentive staff, lovely breakfast and very comfortable room. spa treatment excellent

our booking was room only but we did use the bar whose staff were very friendly and efficient.

rude and drunk golfers in the bar area who had no regard for other guests.

first class hotel with excellent facilities including spa and golf course.

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

the ev charger was the highest price ive ever seen

location to golf courses

love the discount voucher idea if you don't have room service

noise during the night loud humming noise laundry ? boiler room?

15 am for the loading of large blue bins (presumably laundry)

the breakfast was lovely, plenty of choice

breakfast could have a bit more options and selection

beds, starbucks, wifi great hotel, great parking, good location

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

room service meal wasn't to expectations

option for extra bed for kids

food was very pricey and the 5 charge for room service was a bit much

very comfortable beds and great wifi.

plenty of free off street parking

parking area

it was pet friendly.

the wifi worked well and the breakfast was good

wifi wasn't particularly good however this didn't impact on my stay.

bed was nice and soft, the breakfast was kingly, a fridge and a heater that actually works all night long,

breakfast was very good, with plenty of different items. food delicious and cooked for oneself.

central location, excellent wifi. lovely breakfast.

excellent choices for breakfast ideal location for town and bus stop that busses run every ten minutes

the room service menu for me and my son was overpriced frozen food and we both enjoyed feeling very

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

excellent location and good breakfast. off road parking, helpful staff

i also liked to bar area which was perfect for friends staying in different rooms

it clear where we could park round the back of the hotel - we were confused which part of the parking area might

staff were lovely. fast wifi. good breakfast. free parking

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

the staff must have been using the laundry room which was above our room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

laundry service available with an iron and board in the room

as the day progresses the car parking facilities fill up and it then become some what of a free for all to find

beautiful and very festive nice bar area very clean

free wifi and the biscuits in the rooms.

very lovely staff helped in every way bar staff also brilliant

laundry on floor outside elevator throughout stay.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

laundry piled outside of doors difficult to get in.

just liked the fact that i had somewhere to stay the night with my kids late at night after being let down on

best fast free wifi

laundry service or machines for self laundry

everything was good. kids loved it. breakfast brilliant.

to reception area to get something i had to take card with me and because of no card in room kids couldn't use

not to like really with the exception of the scrambled eggs at breakfast which are truly awful

wifi was good

reception advised they had problems with their laundry supplies and couldn't provide a second towel

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

no kids menus so had to order them takaway

room has big space and i like gym area too hotel has great architeck

the noise in the morning. you could hear kids shouting outside the room.

in addition, the room service workers don't give a refill of the (sugar, tea bags

are all a top credit ud83dudc4f amazing location ud83dudc4c fantastic brekkie options ud83dudc4f pet friendly

close to city center, bar 24h

great breakfast choice my kids loved it. lovely room great stay

very clean, excellent bar area and reception. the staff were very friendly too.

five star hotels have room service and laundry service

however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or

mini bar is very expensive

the waiting staff were all lovely, but, as the bar was not 'manned' on either night, i did need to go hunting

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

no laundry, definitely a problem for people planning for long stay.

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

very loud outside noises from kids at 0445, a delivery at 0600, then the cleaners emptied the bar's empty

maybe not say 24/7 room service with food at weekends as unfortunately wasn't the case

had to do a conference call from my laptop in the room and the wifi dropped 4/5 times, and alas my hot spot

excellent breakfast and plenty of variety. also a great spa and gym facilities.

oh & was rushed to get kids & myself showered & dressed from using pool as staff

too many kids in the pool and drinks were very expensive

superb breakfast

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

room service menu was not available 24hrs - some meals were but others not, including the kids menu, which was

late check out on last day so planned to have a sleep in/relaxing morning

breakfast room service wasn t great. a bit cold and sausages wasn t cooked properly.

enjoyed breakfast

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

wifi in the room was a bit slow

pleasant bar area

room service was amazing

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

bags of laundry also left on landing through or full

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

i think it was a van collecting laundry etc

poor quality of room service food

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

included - delicious breakfast and great selection to chose from - excellent location - top bar with a friendly

,she loved the two day stay ,paid extra for balloons,more than happy ,she got breakfast in bed,room service were

excellent breakfast, comfy bed, great wifi and a beautiful building

building is old but facilities are well maintained and clean and wifi is reliable

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

location, room, gym, parking, all round good, will stay again

we could bring our pet and still have a lovely room

which i was worried wasn't child friendly; but they were and the staff were great with the kids and getting us