location close to town centre and motorway. friendly place. seamless wifi.

the staff were so helpful and friendly and the breakfast was delicious

we had a lovely cooked breakfast in the morning, it was very nice that they were able to cater for veggie and

breakfast was lovely plenty of choice and very welcome

breakfast was very good, with plenty of different items. food delicious and cooked for oneself.

five star hotels have room service and laundry service

no wifi password in your room

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled

we didn't see any prices on bar drinks until we checked out

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

the swimming pool was amazing

room service was a bit hit and miss

pool is brilliant too

with having kids going away for a night means a lie in

the breakfast was fabulous as was room service

there was a constant banging of doors, especially from the laundry

room service arrived to our door on time and really hot

lovely atttentive staff. fantastic full english delivered via room service

20 also feels a little bit steep for a pet charge, specially with the extra crufty dog bed and bowl in

have breakfast we liked the room the bar area

my only small complaint that the wifi could be better...

breakfast was superb

wifi ....

lots of free parking

food excellent, breakfast exceptional service throughout

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful

do advertise they have a gym but unfortunately it really isn't, it is so small, you fit like 4-5 people in there

breakfast was very good

excellent location. room service swift and food was lovely. staff helpful

gym is situated outside the hotel somewhere in town although it is advertised as having a gym

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

wifi did not always work. breakfast could have healthier options.

i did have some trouble with the wifi in my room on the top floor and the staff very kindly moved me to a lower

friendly staff good location little disappointed with wifi good breakfast helpful staff

the bar was atmospheric and the food was good and well presented

wifi was awful - impossible to get a decent signal for any longer than a few moments, gave up

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

the laundry was efficient but the hotel provided two different price lists without explanation

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

room service is amazing we stay all the hotel du vine but love the harrogate one as does our

we re unable to provide a full room service breakfast

room was clean and well appointed the laundry was changed every day

room was well presented and modern with free wifi, tea & coffee, bottled water, slippers, dressing gowns, tv

fantastic rooms with a lovely bar and restaurant

lovely hotel spoilt by sleepless night due to noise outside, think from kitchen fan.

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered

noise from the laundry building(i think) below our room at night

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

only improvement would be a mini fridge in the room for storing milk / wine & / or pet treats

never got the wifi code

room spacious & bed comfortable

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

placed in room that was within laundry and housekeeping area

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

outside our room was cluttered with laundry wagons

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

housekeeping is spotty, laundry service not as advertised

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

behind bar pointing out we had brought pizza in but was not eating it , but people were allowed to eat a

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

room noisy ,next to laundry room & outside kitchen fan..

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

the location and the bar attached was great. parking was also very convenient and reasonable.

of hospitality delivered is of a high standard especially from sean on reception and jake in the bar both backed

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

unsure what, could have been plumbing, maintenance or laundry machines

a bit noisy in room 149 near laundry?

the price of room service laundry was too high

a bit of noise from kids running the hallway near our room

unable to access wifi from my room - the only disappointment in my stay.

fantastic cocktail bar offering lovely bar food also

no wifi on top floor 4

the bar is open all night , nice size rooms if you book this hotel i suggest you reserve a car parking

great location for the convention centre and central harrogate. ev charging available too

was no pen included with the information book so had no way of filling in the feed back form or laundry / in

just inside the main entrance a large bag of used laundry had been left and stayed there until the last day of

bar open until late evening was a bonus after a long day

would have been good if there was a pool table, very quiet otherwise.

only thing it lacked was a bit of ambience in the bar and could have done with a bit of background music over

everything was superb,the dining,the breakfast and in particular the staff was outstanding

comfy bed and worth every penny you have to eat in the restaurant, the food was incredible the spa was lovely,

excellent room service too

service, staff, eye to detail. swimming pool was great.

it would have been nice if there was a bar where you could watch sports events on a television.

dirty laundry also left in the room

we found the drinks at the bar a bit over priced.

but was nice and big, i had room service food was very good

the room service gave us extra milk for our coffee

food available from room service after been at a wedding where there was no food - thought we would get something

jiggy but unless they were extremely in rhythm we think the hotel maybe does some of its own laundry and it was

room was comfortable, it s proximity to both the kitchen below and the laundry room next door meant that it

comfortable bar and public spaces

a very pleasant bar with lots of nice nooks

great gym and pool

breakfast terrible and bad service,could not get swimming slots ,dirty laundry up corridor and plates glasses

it was a shame the spa was being refurbished. but just another reason to come back.

really disappointed with the quality of the room service food - not as described on the menu.

hotel and spa staff were lovely, made us feel very welcome

management at the hote, seemed to be run by kids

the pair of them didn t seam to care about airing their dirty laundry

wish i had time to stay longer and use the spa facilities

was no room service, so we ordered a takeaway from one of the many local restaurants

was good and very clean and comfortable the 2 ladies on reception an on the bar tuesday 14th oct morning were

couldn't get wifi in your room unless you paid for it

stay for my dad's birthday with our pet dog bernie

would have been helpful to have a detailed brochure in the room with details such as whether room service was

really great facilities in the spa and the bar is really lovely

like the location and amenities, pool, hot tub, steam room, gym

friendly. very clean. food excellent. used the pool and spa which was good

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

so nice place. just the wifi is so wake

free parking, excellent facilities and beautiful grounds

early check in a bonus on the day

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

the pool was freezing and it was like a maze finding our room

they ve got gym facilities and the area is really beautiful around the property

room lovely. room service brilliant. staff friendly.

there was an extensive amount of laundry in a bay outside my window

a room which had all the dirty laundry stacked directly outside our window

first room was noisy as close to laundry room but moved to another quieter room with no problem the second room

the price, a small fridge in the room and access to laundry facilities would have been appreciated

added a request to app petals and love hearts on the bed for mine and mr mrs anniversary and they smashed it

the pub is very nice and food very good including breakfast which we thoroughly enjoyed

it is a pet hate and very common these days

and the large window allowed the sun in throughout the day, the room was also situated above the kitchen area

the only downside was how hot the room was and unfortunately the air con units from the kitchen were right

the tv offered streaming services, and the wifi connection was fast and reliable

staff were lovely. fast wifi. good breakfast. free parking

free parking

it clear where we could park round the back of the hotel - we were confused which part of the parking area might

rooms lovely, staff very helpful, parking good, great location

first when i requested a early check in at 10 am ( a 17 hours flight,

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

the staff must have been using the laundry room which was above our room

decor wise, felt the bright colours in dining area more suited to a kids play area

it has a gym and dedicated staff for check in

price for 1 night is £80 when u book directly we paid £145 and was charged a extra £15 for late check out

both early check in and late check out are available for a small fee

booked this hotel for the ev chargers and they weren t working and we wasn t informed of this before arriving

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

about the noise from the two rooms down from me; a family split between two rooms and the kids (teenagers) were

good location, near to every thing, reception staff were very helpful, our flight arrived very early and they

only a short walk to the shops, being in the light is great plenty of places to eat and junkyard golf is definitely

location and late check out time

we also had room service, which was excellent and arrived quickly

no free wifi

the pool is especially lovely - and big

to pay extra for use of spa and car park ( though we always spend enough in the bar for it to be deducted

spa & facilities food very tasty too all round 5 stars!!!!