wifi is a bit weak.

were lovely, service from hotel staff friendly and helpful, restaurant and bar area very attractive and food

easy parking

hotel is ideally placed for easy access to ilkley and one of the few free parking areas

we were fuelled by a wonderful breakfast - all cooked to order - full english, but there were cereals, toast

to have a burger in the evening as a room service order, they were busy and had run out, so chips and a salad

plenty of parking too

the bar was lovely

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

wifi was very poor in room and other areas of the hotel.

special requests for the spa and special occasion extras were all done brilliantly with no fuss

the gym / spa needs better female showers

the spa facilities are in a separate building across the road, it was very nice but it is advisable to

devonshire spa so lovely

free parking to several car parks at bolton abbey and a discount for the cafe/shop at the pavilion is

the staff were very friendly and attentive and the breakfast was delicious

there's parking available too and you're right across from the prince of wales park and just a walk

were unable to get wifi in our room, but it was fine in the central part of the building

breakfast was very

no wifi in the room

very clean room, friendly staff, free wifi, lovely fried breakfast and tea & coffee in room.

fabulous friendly staff. excellent clean room and a fabulous breakfast thrown in.

nice friendly hotel with great parking. spotless rooms. excellent choice at breakfast

booked dalesgate on the pretence that it featured an ev charger

clean, comfortable and quiet, with plenty parking space at the back, breakfast was lovely.

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

friendly staff, clean rooms, great facilities in the room and the pool/spa was excellent

hotel bar/restaurant was poorly managed in the kitchen with limited communication to the front of house staff

his comments: lovely old building, with comfortable rooms all set in beautiful grounds with a fab golf course

kitchen consisted of a travel kettle that took forever to boil, paper plates and plastic cutlery, 2

there is plenty of free parking and the surrounding woods are a nice place for

swimming pool facilities were moderate and not very friendly for small kids

was booked in for an evening meal but i wasn't too well so my partner ordered room service

spa / gym / room

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

my pet accidentally did his business on carpet, it was so embarrassing for me however the staffs made

this hotel is very pet friendly

we just stayed for one night during pandemic restrictions. the bar and restaurant were shut

lots of parking

when we got out of the lift on the 4 th floor we were greeted with dirty laundry and

no laundry facilities or bike hire

lovely staff. very pet friendly

where the room was situated may have affected poor wifi connectivity

warm welcome, a lovely large clean room. large clean shower. wi-fi and gym

the pair of them didn t seam to care about airing their dirty laundry

not like the new wifi option of only free in public areas when one of the reasons i used regular is the wifi

couldn't get wifi in your room unless you paid for it

room service breakfast due to an early start was fine

good hotel and good value for money, it will be excellent if wifi was free as i had to pay

the room needs to add laundry bags, sanitary bags, shower caps and bottled water

the bed was very comfy, tv worked fine as did the wifi and a fleece blanket in the wardrobe was fab

noisy heating/water spa bath didn't work remote for tv didn't work

room cold, shower not great, free wifi poor

the photographs suggested a spa bath with the superior rooms, no spa bath in our room

time someone opens it it sounds like they are going into your room its also right next to the laundry rm

was next to what i think might have been the laundry or cleaning station so was noisy early in the

laundry room

door to laundry room and drier still going at 11pm

it was situated next to laundry room

laundry service available with an iron and board in the room

great staff and service. lovely rooms. great location for theatre and shopping. free parking.

room service charge was too high

marvellous 24 hour room service and bar

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at

laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

didn't try breakfast or room service

bed had bed bugs , it was quite ridiculous the kids have bug bites and were quite uncomfortable, for a 4 star

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

in properly so was unable to use, there was a wedding on and the bar area was full of screaming kids running

the suite was lovely, food for room service was great too

sleep the breakfast was fab and the staff were so helpful and one in particular who brought us room service i

laundry service or machines for self laundry

i loved the the location was perfect for kids

free wifi

the sofa bed was plenty big enough and the wifi was really quick and easy to connect

was left was broken so my room was 3rd floor and reception was 2nd floor it's was hard my kids was not happy to

room beyond the bar seemed to be a dumping ground for laundry

food was fantastic,breakfast very good

parking limited but not unexpected given village location with tight boundaries

rooms were clean and tidy. cosy bar and dining area. good parking facilities.

room was above the bar and it was sunday quiz night

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

breakfast was fabulous and plenty of parking

location, plenty of parking would have appreciated ev charging points in carpark, room upgraded by reception

asked for rose petals decorations of the room i got a few old battered petals of various discoloured flowers

noisy think we were next to a laundry or boiler room!

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

out window was laundry cart staff loud in corridor early morning no personal touch at check

everything from the room to the gym also liked how you could play pool and darts in the bar area

kids playing football in the card park

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

in the bar and grill was exceptional, and staff went above and beyond bed was extremely

place was great lovely bar and restaurant

sports bar (especially the chicken wings), the check in process and all the staff were proper friendly

wifi was very patchy but i was able to complete email messages.

no wifi on top floor 4

we had room service at 11

24 hour room service is always good but we didn't use it as couldn't wait to sink into that comfy bed

the bar is open all night , nice size rooms if you book this hotel i suggest you reserve a car parking

a bit noisy in room 149 near laundry?

unsure what, could have been plumbing, maintenance or laundry machines

the price of room service laundry was too high

view from windows was of fire escape and corrugated roof, which i assume was above the kitchen or laundry as it

arrival we couldn t access the car park - road blocked by a large group of young kids celebrating their prom

on arrival - dirty laundry and cloths were on the floor by the lift on the first floor

room was situated in an off shoot of main corridor next to laundry room not visually appealing access

room noisy ,next to laundry room & outside kitchen fan..

staff the location we wouldn't stay anywhere else amazing hotel fat badger bar is amazing

room 123 is very small and the window opens directly on to the roof of the kitchen an kitchen ventilation system

housekeeping is spotty, laundry service not as advertised

t appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

the measures to protect the envoironment: no need to laundry every day, waste paper in seperate bag

central location spacious clean rooms fabulous breakfast nice bar area all staff efficient and

lift was used for both guests & laundry

outside our room was cluttered with laundry wagons

out was at 11am, fantastic, thought i d have a lie in before i drove to devon, turns out the laundry cart

location was poor right next to laundry room, with piles of washing to go past to get to room plus lot of noise

00 because of laundry/lorry problems

noise from the laundry building(i think) below our room at night

on staircase near room and dirty laundry lying in the corridor instead of being bagged or put into a trolley

had to request room service

is a big old building with beautiful features, fantastic friendly staff and a lovely small spa and gym

disappointed there was no swimming pool. everything else was excellent

room was clean and well appointed the laundry was changed every day

with our dogs, very pet-friendly

we found out the pet surcharge was 50% of the room price upon leaving the hotel

shortly after my husbands however it appeared that only one breakfast had been put through to the kitchen

fortunately the staff were very accommodating with putting my chilled stuff in the kitchen

came out of room to find the cleaner had strewn all her full, heavy laundry bags across the bedroom doorway

our room appeared to be above the kitchen or laundry so could hear machinery operating below..

the laundry was efficient but the hotel provided two different price lists without explanation

limited spa availability but we did book last minute.

the bar staff was hard to find and not prompt to serve

was no wifi at all

wifi was awful - impossible to get a decent signal for any longer than a few moments, gave up

later that night ordered room service, the seafood sharing platter was amazing

the bar area was cold

wifi did not always work. breakfast could have healthier options.

when we entered our room, it smelled strongly of dampness like old laundry that had been left wet for too

toilet facilities (both) out of order no toilets to use, when walking to room dirty laundry and empty bottles

i did ask if i need to pay for the laundry, as i'm sure that is outsourced

really, however laundry carts and bags and dirty plates and glasses left in the corridor overnight is just a

one was a double room and also room was supposed to be cleaned but someones dirty laundry was left in one of

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being

bar area very pleasant

gym is situated outside the hotel somewhere in town although it is advertised as having a gym

have been better if they had more than two ev charge-points

gym was a bit cramped and would have benefited from a lick of paint!

poor wifi coverage and connection

bar and restaurant also very good

parking was not good, we stayed when there was a wedding happening, the car park was full, so after

on site parking

location, easy parking, good room service and wifi

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

clean room, free parking, nice stuff.

wifi not good enough

wifi was poor

there was a constant banging of doors, especially from the laundry

views across the park and room service excellent reception staff were excellent answering calls every few minuets

lovely atttentive staff. fantastic full english delivered via room service

was,check out times,times of when the kitchen was open and therefore food/snacks being served,room service info

desk in room and room size, and pet friendly

good quality wifi

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

i also liked to bar area which was perfect for friends staying in different rooms

it clear where we could park round the back of the hotel - we were confused which part of the parking area might

wifi was good enough to use for skygo

the room was right under the laundry room, at the back, past the

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the staff must have been using the laundry room which was above our room

5 hrs to check in as no laundry available

there was no phone to say they offered room service

room size. peace and quiet. bar and food availability. 12pm checkout. friendly staff.

no room service over christmas period

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

large wedding party with kids and adults running around until midnight banging doors, screaming and shouting

ample parking and welcoming staff

wifi was excellent in the bedroom

hotel was clean, bright and welcoming, the bar wasn't open because the hotel is under new management but if this

poor room service (issue resolved by assistant manager) and poor waitress service at breakfast

we liked the location, the decor, and the lovely breakfast.

the bar staff served us a drink when we returned late from a concert and, despite it being late and

breakfast was included and was beautiful and our server was fab, very professional and does such a

patchy wifi

it was quite nice to have some phone free time however i needed to check on the kids so that was a bit stressful

we appreciated being able to do laundry while we were there but didn't get a chance to take advantage of the

for example, they didn't know about the laundry details/availability

the spa and gym facilities were amazing too

loved the pool and sauna. also, the breakfast was second to none.

wifi adequate for leisure stay - phone, firestick etc

coffee at breakfast we were forgotten

unfortunately the pool was unopen due to refurbishment. shame

particularly loved the experience rooms where you could relax after a treatment and the infinity pool on the

pool is brilliant too

came here to celebrate 50th bday beautiful place gorgeous hotel beautiful spa and amazing staff

no facility for early check in

we walked into the city centre with the kids it took about

we chanced our luck for an early check in as we wanted to get showered and changed for day drinking

wifi fast, shower was lovely

you went out of your way to make our stay the best and overly succeeded, loved every minute n the kids had the