laundry on floor outside elevator throughout stay.

laundry piled outside of doors difficult to get in.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

wifi connection wonderful

clean room , comfy bed, solid gym with equipment, good room service & helpful staff.

laundry service available with an iron and board in the room

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at

great room service and excellent food (we loved the veggie breakfast and the dinner menu - see photos

good location, parking was great and beds were comfortable

every encounter with the staff was positive from reception who were very helpful, bar staff and restaurant

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

dirty bowls being left in the corridor, thin walls, kids screaming up the corridors

breakfast very good

for the business traveler the desk was a good size , with sockets adjacent and the wifi was good

laundry service or machines for self laundry

good breakfast choice

would be great if there was an alarm service as our alarms didn't go off and we missed breakfast

and friendly staff, breakfast was amazing, kids loved

wifi was great too

out window was laundry cart staff loud in corridor early morning no personal touch at check

noisy think we were next to a laundry or boiler room!

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

urine, jugs and banana peels left in the corridor ms for hours and the room adjacent to ours had room service

everything from the room to the gym also liked how you could play pool and darts in the bar area

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

could hear other guests in the next room. i was next to the laundry so woken in the morning.

parking was great as they have an overflow which they lock at night, but will always open if you

very helpful and went out of her way to help me park car directing me to the additional parking opposite - good

bar prices are reasonable and available until midnight

5 hrs to check in as no laundry available

no back up provisions for food due covid whereas other hotels provide room

great late check out too

breakfast was lovely and also the room service

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping

a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

registration was given to the the staff on arrival and yet i still received unnecessary parking fines which is

even make eye contact with me when i was asking questions to busy on her phone when i asked for late check out

rooms were heated with plug in electric heaters - not great when you have kids

breakfast, bar, dinner, wifi, comfy room, staff

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

breakfast was a joke, a few small boxes of cereal for kids to choose from

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

loved the bar and restaurant and the very glitzy foyer.

always welcomed by the staff . the rooms are always clean tidy and with good wifi etc.

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

an early check in, willing to pay extra didn t reply night reception wouldn t open bar even

hotel with big room, clean and comfortable pool was lovely and warm with nice facilities bar was good food bed

lovley breakfast was good kids enjoyed it will definitely visit

very poor wifi signal.

the beer garden is terrific, the bar and restaurant are great

we liked the location, the decor, and the lovely breakfast.

breakfast was excellent

wifi was a little intermittent when busy and didn t work in the room, but it made the stay even

wifi not uber powerful within room

building, full of character, with free onsite parking

bedding made for the kids for the first night, had to improvise with sheets and put the sofa bed / cot together

we needed a very early start and they still gave us breakfast

plenty of free parking

i arrived to heaps of laundry piled up next to my room, though it was moved

use of pool and sauna was enjoyable

pool is small

dated in need of a refurb, small bedroom for a double, with very small bathroom but the worst wifi i have ever

plenty of free parking

location, easy parking, good room service and wifi

the wifi was intermittent at best and the tv in our room did not work one day

disabled car parking.

the area it was located in was basically a trading estate with no good walks for our pet dog.

plenty of parking

laundry left lying around in breakfast area

at night pipes were banging, kitchen was loud and noisy

enjoyable stay close to town centre nice breakfast

room service - no clean cups

well-equipped, clean hotel with excellent wifi and friendly staff happy to recommend local pubs

stairs were cluttered with laundry bags, probably breaking health and safety

laundry and bathroom was clean.

great central location and friendly staff. beautifully presented dining and bar area.

good wifi

and the bar was exceptional, open 24hrs a day for guests

dry cleaning is available at standard rates, but no other laundry facility (apart from a trouser press)

bed was very comfortable. room service was prompt and the food was of a good quality.

the bed was hot and the wifi didn't work

good wifi and a well equipped bathroom and tea tray

we needed an early check in and were able to get into our room at 11

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

we ordered room service when we got the only to be asked to come down and collect it as they were busy

wifi password didn t work, wasn t in room enough to be a problem

45 a night with breakfast ud83dude0b absalute

couldn't fault it, the room was spacious, well-appointed and spotlessly clean we had dinner and breakfast included

well presented ground floor reception, bar and restaurant

wifi was a bit slow so hotspotted on my phone instead

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was

location with lots of parking

wifi had no security

room is next to the laundry -the room vibrated when the washing machines where running -through the

comfortable and the room was big for a single room everything was so clean and very nice and the breakfast was

parking was difficult as there are no lines in the parking lot, so others were parking with random

wifi didnt work in room

wifi in restaurant not good

laundry on floor in corridors this should be put directly into skips not on carpets high infection

clean, lovely helpful staff pool and gym included and breakfast

staff, facilities, gym, pool and lazy qr code room service which was useful!

the rooms very clean and the staff a very polite. my kids love the pool and i love the breakfast

room was a really good size and comfortable. great to be able to have room service again

wifi good connection rate

location with parking and very quiet

cosy little bar and restaurant serving a good range of tasty, homemade food

pleasant staff very helpful nice quiet location plenty of parking

wifi good

only thing is the gym hasn't got a lot of equipment and it's very small but it's a spa not a leisure

really great facilities in the spa and the bar is really lovely

a very long work day and a lot of driving we arrived to the beautiful entrance, lobby outdoor bar and just let

loft upstairs with the two single beds would have been really fun if we were travelling with two kids

friendly staff. good food. excellent parking.

noise during the night loud humming noise laundry ? boiler room?

15 am for the loading of large blue bins (presumably laundry)

staff were attentive the hotel had all you wish for the pool was smashing the breakfast great and the bar half

staff at the panto were brilliant with the kids

wifi worked well, the bed was comfy and there was a restuarant on site

everything was good. room 2 was a bit noisy possibly from laundry next door.

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

hotel, was kindly upgraded to an amazing room on the golf course

ev charger didn't work

wifi and tourist information

excellent location and good breakfast. off road parking, helpful staff

the bar was closed when we arrived back, but that was probably a good thing

first when i requested a early check in at 10 am ( a 17 hours flight,

wifi was good enough to use for skygo

wifi wasn't good

the staff must have been using the laundry room which was above our room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

quite a lot of noise from bar, other guests & laundry room

the room was right under the laundry room, at the back, past the

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

throughout, the room was quite spacious and really good value for money, great shower and the breakfast offering

we walked into the city centre with the kids it took about

everything from room to breakfast top top notch

are all a top credit ud83dudc4f amazing location ud83dudc4c fantastic brekkie options ud83dudc4f pet friendly

a little addition to wifi - it was down on the night when i arrived so i cannot comment on speed etc

laundry room

i was also very grateful they could do some laundry for me (it was only five pounds charge)

door to laundry room and drier still going at 11pm

it was situated next to laundry room

was next to what i think might have been the laundry or cleaning station so was noisy early in the

no laundry, definitely a problem for people planning for long stay.

no cooking allowed no microwave no laundry no iron box

laundry service is inconvenient

very comfortable.good wifi

staff very helpful & friendly. bar prices good and our room was clean

asked if it was ok for a late check out the guy on the front called rhys said it wasn t a problem

only minor quibble was that the gym was sometimes a little on the warm side and could have done with some air

and slim man in blue suit

got early check in and breakfast was well worth paying for ar hotel

room service menu and lack of availability

the pair of them didn t seam to care about airing their dirty laundry

bed was super comfy ud83dude34 went down the bar drinks prices were what you expect in a hotel and had lovely

the staff is lovely and the spa is enjoyable too

good small gym, nice grounds

comfy slept well, food was good and well priced, staff where very friendly the use of on site spa was an added

00 for laundry when my bill was 32

there is no laundry service. the air-conditioning was poor.

were no room options to have 2 double/queen beds so kids had sofa beds

trendy bar with a good atmosphere and a happy hour

everything fabulous bar area great large bedroom

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

i think it was a van collecting laundry etc

bags of laundry also left on landing through or full

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

good staff, very quiet nights sleep, breakfast was great , with ample choice.

good wifi

parking, lovely building, very clean, friendly and helpful staff, good breakfast and dogs welcome

booked dalesgate on the pretence that it featured an ev charger

parking area

excellent breakfast particularly with great personal service

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

location- room overlooking canal was gorgeous- very spacious clean and so comfortable- early check in was fab-

gym equipment needed some tlc

paid for late check out and several people knocked on our door over and over again was rather annoying and

they have a gym and the cocktail bar on

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

included - delicious breakfast and great selection to chose from - excellent location - top bar with a friendly

quebecs, and have stayed here many times over the years for a quiet night of luxury away from the kids

excellent location, the friendliest staff. fabulous setting, amazing rooms. great room service!

comfy bed and pillows. cosy bar and lovely room.

wifi was very poor in room and other areas of the hotel.

there was a wedding on sunday, kids running up and down corridors and knocking on doors (we were on the first

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

good, very comfy bed. helpful breakfast staff, and good cooked breakfast. room service good.

there was a wedding on sunday, kids running up and down corridors and knocking on doors (we were on the first

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

was so lovely, the service was amazing especially room service drinks came so quickly

room was immaculate, there was a free mini bar and a nespresso machine with a selection of coffees , a free safe

fast room service we ordered 2 pizzas freshley made tasted amazing

car parking, no laundry,

no laundry service.

the bar staff were brilliant and explained the drinks prices for the football

we used the gym and it was fab, small but everything you need for a quick work out

the bed was super comfy. the overall room was amazing!! there was room service

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

would probably have liked a wifi to be a bit better and probably the pillows

great location, free wifi

only a short walk to the shops, being in the light is great plenty of places to eat and junkyard golf is definitely

bed and pillows great bed comfy wifi get evening meal, lamb and steak staff professional

great location, the food for breakfast and evening meal was excellent. fab that kids eat free

a tad upset no early check in available as requested several times as it was my husbands 65th birthday surprise

unlike hilton as i always known, very dated, carpets smells along corridors leading to rooms, bathroom stinking

location, parking (), very comfortable room with kettle etc. very good gym

room, gym & accessibility

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

clean and conveniently located. good gym too.

comfy bed, fabulous towels free wifi huge tv excellent room

always when we checked in we received a free room upgrade and we were told about the hotels free wifi

nice surroundings and comfortable room. decent wifi coverage and speed also.

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

very expensive laundry services

great variety room service food menu. not the usual, steak chips, chilli, curry as other hotels

the breakfast was fab - i enjoyed a lot

guest laundry is used by hotel staff to clean their cloth

laundry room, decent gym

there is a restaurant on site and laundry services

location, staff, comfortable, f&b, laundry facility

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

very well located, especially if you're looking for places nearby to eat with kids.

spa room. breakfast bar everything location

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

room service was brilliant

really nice bar area

room service excellant and good food

friendly reception staff. free caramel bar clean and covid precautions well met. room upgraded

it is perfect for young adults, and is extremely individual

couldn't get onto apartment wifi

wifi didn't work for one hour but then it was fixed; noise at night but earplugs are provided

i liked everything about this place. friendly staff, clean rooms and wifi was good.

wifi & tv in room

fast free wifi

one thing we had a front room so noisy from bar across street till midnight this was a friday nite but sleep

the hotels fault , but food unavailable and bar shut at 10 because of covid

great room lovely bar onsite great breakfast friendly staff

there wasnt a room service facility and this would have been useful.

wouldn't flush big crack in the sink woken up at 6 am by the laundry truck fobbed off by

for 2 adults and 2 kids (young pre/ teenagers) and i was offered 2 x non ajoining double rooms

have stayed hear a lot of times but tonight there is kids running up and down the corridors banging on the doors

nice relaxing bar area and fairly good

gym and swimming pool excellent.

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

prices for room service menu were a bit pricey

the room service guy told me mine was his favorite room in the hotel and someone left me chocolates

late check out, location

check in until 3pm asked 4 different times for an early check in advised we would have to pay but still no rooms