there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

great location, free wifi

only 2 items on the late night room service menu and found the bed a bit hard

breakfast is a bit pricey

enjoyed breakfast

5 minutes walk to leeds bus station.the breakfast was very nice xx

the kids loved the breakfast

breakfast was lovely too

close to town had a gym breakfast included in the price

was given the wrong key and when i opened the door there was someone else including kids which was very

when went to room was full of laundry bags ,and dirty laundry on our floor in

no laundry in it

sky/wifi/champagne room/cocktail

wifi in the room was a bit slow

wifi was a bit flakey at time and the sky channels didn t work in my room but these are just

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

regularly check stock listed on the bar drinks menu is available for purchase

excellent breakfast, comfy bed, great wifi and a beautiful building

not what is needed for a night away without kids

wifi could be a bit stronger too as it disconnected in certain areas of the room

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

very expensive laundry services

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

maria, understood what i needed to make our dining, comfortable for my kids and i

we arrived 3 hours early, but got a free early check in as the room was ready which was a lovely bonus

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

a little dated room clean and tidy bit small for a double only double bed with a view over the kitchen roof

breakfast was very nice. late check out was great after a night out the night before.

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

i think it was a van collecting laundry etc

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

bags of laundry also left on landing through or full

lovely hotel very friendly lovely welcome good room service and generally a nice feeling

no laundry service.

car parking, no laundry,

gym, breakfast, quiet and clean room

stayed in he same room in aug and had bathrobes , none this time , no room service menu for some

we used the gym and it was fab, small but everything you need for a quick work out

just the wifi

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

wifi & tv in room

wifi didn't work for one hour but then it was fixed; noise at night but earplugs are provided

room was booked for three adults, only two towels in the room

friendly staff allowed me to check in very early massive room tv had internet access through wifi, but i had to

friendly staff very polite free upgrade on room & late check out couldn’t ask for more

fantastic location, lovely rooms and a great bar and restaurant too.

also really good wifi

size of room lovely friendly staff and really good food as room service

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

really nice bar area

they do luggage storage and will give your drink credits for the bar if you choose to be green and not have

room service menu

the petals in the shape of a heart on our bed! thank you

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

as the receptionist was extremely helpful with an early check in and late checkout due to the circumstances of

staff cleanliness throughout and special touch of balloons petals and chocolates on bed as we where celebrating

we were given our room with a very early check in as we arrived early that day due to a hospital appointment-

too many kids in the pool and drinks were very expensive

superb breakfast

lovely room and spa facilities

and slim man in blue suit

restaurant good menu, no outside noise in rooms, kids enjoyed pool.

no cooking allowed no microwave no laundry no iron box

laundry service is inconvenient

no laundry, definitely a problem for people planning for long stay.

never seen an ibis bar so busy and the staff kept up despite the rush

staff, food, clean, value for money, late check out

explanation of the wifi

room, gym & accessibility

room service food

location, room service and attitude of staff particularly reception staff was excellent.

early check in and on site parking

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

location, staff, comfortable, f&b, laundry facility

laundry room, decent gym

there is a restaurant on site and laundry services

guest laundry is used by hotel staff to clean their cloth

the shower, no laundry wash and cooking facilities

the rooms were spotless, the beds comfortable, excellent location, breakfast was plentiful

arrived late to the breakfast, so i am not sure if this is applicable, but it wasn't the best continental

easy to sort bag drop off and collection, good late check out time

late check out time was perfect

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

room service meals for kids not accommodating at all with reference to room service payment

comfy bed, spacious room, big tv, free wifi, lovely staff.

late check out as standard

location, views, facilities near by, sky bar, restaurant, excellent service, room

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

kids running up and down outside our room at 2

it was a little cold in the bar but we know you were having a hearing issue.

we also made a request for a late check out and the staff made it easy for us to do so

the service at the bar and the prices were not as expected

kids liked nutella with breakfast

excellent wifi.

close to city center, bar 24h

the view from the room was great and our daughter was impressed that there was free wifi

our kids love it

wifi was practically non-existent.

room service or equivalent would have been good

the sofa bed wasn t comfortable and the wifi wasn t the best.

staff were exceptional all from the desk staff, cleaners, breakfast staff and bar were all professional and

the staff were lovely to the kids and they had fun doing a hotel quiz and winning a bag of sweets

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

decent clean rooms with good wifi

everything, we stay here often and room as staff are all great. the bar is lovely.

i was tired with a headache when i arrived so i opted for room service

great breakfast and i used the small gym which was well equiped.

the room was right under the laundry room, at the back, past the

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

the staff must have been using the laundry room which was above our room

quite a lot of noise from bar, other guests & laundry room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

rooms lovely, staff very helpful, parking good, great location

the bar downstairs was a pleasure too

parking isn't ideal for motorbikes.

the mini bar was a great focal point, especially as this is a dog friendly hotel which as you can imagine

excellent location and good breakfast. off road parking, helpful staff

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

welcoming staff, food very acceptable but small portions were missing my friend had to have a kids meal

beds, starbucks, wifi great hotel, great parking, good location

rooms comfortable and pool and gym facilities great

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

asked for rose petals decorations of the room i got a few old battered petals of various discoloured flowers

location to golf courses

great it was pet friendly, and the room was next

soap, no laundry bag, no drinking water which is complementary in most hotels

gave up trying to get on the wifi, for some reason it didnt seem to work for me

jane on reception and the bar staff

friendly staff, lovely room, excellent food, plenty of parking.

close to amenities quiet gym no hassle

the wifi was very good and all the staff were very

the room service was not the quickest and there was a long wait for drinks.

excellent loved the spa gym excellent equipment

the pool was great and the room facilities, room service was fantastic

the gym is really well equipped, my husband is a keen gym goer and was really impressed

room was over delivery / kitchens / laundry - noisy, noisy, noisy!

were given a room above the laundry & bottle bins

no laundry service at the hotel, which is surprising as there are sports facilities featured

first room we were given had a view of a flat roof, and a large laundry store

the view from the room which looked out over the roof and bins/laundry.

the beds was super comfy and the room smelt of fresh laundry

breakfast delicious

warm welcome negotiated early check in. breakfast was lovely.

it was convenient location for us on the day. the car park, room, wifi and breakfast were fine.

good parking

due to the warm weather people had their doors wedged opened and there were bags of rubbish and laundry lying

good wifi

and as for the breakfast

friendly staff, variety of breakfast spread, free wifi, free parking, value for money

really reasonable price and breakfast was amazing

i estimate i saved almost 50 in parking charges by taking the bus

there was parking available and the room was clean

wifi wasn't good either

wifi was pretty poor

location can get the bus into leeds or even wakefield in around 15 mins and also free parking at the hotel,

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

loved the bar and restaurant and the very glitzy foyer.

hotel - big bed - good size room - lovely views from room - nice quiet location - free parking a big

car parking was easy and secure

the wifi inside the room have to be improved.

the noise of someone wheeling laundry outside the room early

there was piles of dirty laundry all down the corridors, everything was old and decrepit, the room was dark

no wifi signal on ground accommodation.

convenient parking

it s only small and you only get half an hour time slot due to covid restrictions but the kids enjoyed it

the pair of them didn t seam to care about airing their dirty laundry

came for a night away from kids enjoyed the night in peace and went for a swim spa sauna the next morning b4

my partner was unable to walk back downstairs after we checked in, so we tried to order room service by calling

the gym was very good i just thought that the costs for guest of the hotel was a bit expensive

the staff are fantastic the hotel is clean and warm the pool is perfect

i arrived to heaps of laundry piled up next to my room, though it was moved

spa is fab and i had a gorgeous full body massage

the room was a lovely size, great location, lots of parking and staff were friendly and helpful.

we really enjoyed the spa experience and will be re-visiting

the spa facilities are first rate

as pet friendly as we hoped our room was quite small and the water wasnt warm but the staff quickly

can u say about this place ud83dude0e it's got everything you need , swimming pool, spa indoor gym and the

pic online and 1 changing room between 10 woman n 2 kids was far from

i tried four times to get room service to order food (i didn't want to go to the restaurant or bar) and couldn

free offer to use spa and pool was a lovely

laundry service or machines for self laundry

specially the the big windows where my kids can sit there

breakfast items went fast and shortage of cooked items

central location pleasant, polite, efficient and informative reception, bar and restaurant staff clean comfortable

the sofa bed was plenty big enough and the wifi was really quick and easy to connect

laundry outside my window

there wasn t much access to air window was restricted also being above the laundry room i m presuming as

stiff beds unclear laundry policy lack of food delivery and/or catering services

from check in to bar service 1000%

amenities eg iron and board hair dryer tea caddy was available parking was free

reception advised they had problems with their laundry supplies and couldn't provide a second towel

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

just bar food

in properly so was unable to use, there was a wedding on and the bar area was full of screaming kids running

free wifi, massive room

laundry service available with an iron and board in the room

free wifi and the biscuits in the rooms.

friendly and helpful staff. comfortable rooms. good wifi excellent breakfast

room size, grand staircase, spa bath

were a few bits of flower petals on the floor and bits on the bed and a cobweb but other than that nothing

linen (towels and bedding) smelt slightly vinegary - is this something they are doing at the laundry now

wifi kept dropping out which was frustrating, room couldve been cleaner (duvet looked dirty,

no hot food at night from room service.

was the extra sofa bed felt bad for the kids because it was not very comfortable and the beddings in both beds

they even did free meals for our kids that stayed with us,which helped massively with cost

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

free swimming pool/gym/sauna

room was ground floor which was easy to get to breakfast bar as my mobility is bad and use a walking stick

breakfast staff very helpful and friendly

breakfast looked and tasted delicious room a good size staff friendly and efficient

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly

used the wifi in the hotel so can not say how good it was

breakfast expectational

excellent wifi and very comfy bed.

large amounts of dirty laundry piled up in the stairwells

place is well worth staying, the receptionist did say the wifi does not work in the rooms, which it didn't, and

the bar has limited beer options, guinness seems permanently out of stock.

great wifi and shower

they couldn t even offer an early check in

5 hrs to check in as no laundry available

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping

large comfortable bed lots of space in room large desk and mirror room service

room size. peace and quiet. bar and food availability. 12pm checkout. friendly staff.

and also to the two guys on the bar - i think one was called john-paul

laundry piled outside of doors difficult to get in.

laundry on floor outside elevator throughout stay.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

bar choices were very poor needs to update the whole bar experiences

lack of residents bar, drink choice in bar and room service.

lovely spa and gym facilities

the pool and jacuzzi in the spa was lovely

room service supper wasn t great

excellent evening dinner & breakfast

beds, amazing food (room service is definitely worth it

out window was laundry cart staff loud in corridor early morning no personal touch at check

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

noisy think we were next to a laundry or boiler room!

spacious rooms with comfy pillows - bath and shower interactive tv with netflicks and good wifi excellent indian

and a pet hate at a growing number of hotels , cold plates at a breakfast buffet

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

room service order was fluffed by inexperienced staff.

delicious and generous breakfast bar open until

rooms were ideal bed was comfortable prices in bar were ok and staff very helpful

all the laundry was very

staff on reception and in bar and kitchen couldn't have been more helpful we will most certainly stay here again

breakfast was lovely

for my friends wedding the room was ideal for me and very clean the staff were lovely and the breakfast was very

quiet great beds late check out

it says free wifi. but i was unable get onto it all 4 nights.

parking, bar downstairs, nice room, rain shower

everything was fine. comfy beds, large kitchen, equipment, everything perfect

great for me with free parking and a friendly, non-intrusive atmosphere - no problem as a girl on my own

advertised wifi in the building but actually it is bt and i could never get it working on my laptop

dirty laundry also left in the room

room service menu was poor

room service options very poor

doing bar and food service meant you had to wait a long time

50 from room service and told it would be 5 tray charge (delivery) so i said i d go to the