there is a parking in front of the house, and areas in the garden to sit and chill

location, super kitchen, nice and friendly hosts

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

some facilities for kids

was reasonably clean and room service satisfactory

laundry service very reasonably priced

wifi is not working in the room, and actually not very stable even in the reception area, that's a

breakfast was delicious too and we loved the pool - you have distant sea views here as well

wifi coverage could have been better

attentive staff and excellent food , both for breakfast and evening meal

big, convenient parking

the breakfast starts later than in other properties and the bar closes quite early.

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs

location, cleanliness, helpful staff, parking. swimming pool with a great view. tasty breakfast.

very clean , comfortable hotel with swimming pool , gym etc

room with 3 beds are friendly for family with kids

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

entertainments (bar, pool table, club, shops, gym

the bar service was terrible. no table service and drinks in plastic cups.

queues at show bar in evening can be long

wifi only in lobby

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

wifi was available only in lobby.

so a family with tree kids had just dry toast and a jam from plastic

all the staff were lovely, breakfast excellent

wifi connection poor

breakfast was varied and very tasty

wifi sketchy. two single beds rather than double

breakfast at the hotel was generous and varied

the bed was very comfortable (room 130 i think) wifi - its okay

clean room, large bed, clean bedsheets, fast wifi, large desk, friendly helpful staff, fridge, tv, tub with

- very loud (next to the busy road) - hard mattress - very weak wifi connection - small tv

wifi was not protected

to him repeatedly, but he was still very rude and talked to us as if we were some bad 5 year old kids(plus he

all tv programmes in spanish. wifi connection a bit hit and miss.

she allowed an early check in for my father's room

com platform - parking is on the same street in designated places, or just around the corner

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so

good location, parking is close to the hotel

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

lovely garden by a small pool

in the garden there is small pool and a little friendly kitty to play with

that was sad to wander around the little town with almost all but one bar open

here was easy - near teide national park - from here you can go directly to paisaje lunar - parking was easy -

it was disappointing that the pool was closed during our three night stay.

nothing really. swimming pool would be a nice touch.

no pool but 2x jacuzzi

great location with free parking

free, private parking

friendly staff, good breakfast, very good standard of cleanliness, great food, close to beach and el medano

orange juice at breakfast could be better.

didn t like the noise at night we tend to turn in early and found that the noise from the bar carried up to

fantastic room. lovely heated salt pool. great food. friendly staff.

elevator and wifi connection not the best

the spa was amazing with turkish bath, plunge pool, sauna , steam room, jacuzzi and pool

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there

very fast wifi

had hope to us the pool within the spa complex more but found the air and water temperature was lower than expect

no source of drinking water or water for the coffee maker, other than a trek to the bar area

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great

wifi was patchy needs updating

poor wifi

dirty grown up kids, not cleaning their stuff in the kitchen, they should bring their

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

if you have kids, there is a public kinder park right in front of the hotel

wifi is not good, kind of on and off again

bar terrace at the back with stairs down to the sea was a real bonus

the views the location the food the sea not many kids

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with

the internet was good and the breakfast was great

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with

we had breakfast and dinner included which did not disappoint

food was also very good - our deal included evening meal and breakfast

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

real feel of tenerife away from the big resorts, staff are lovely, owner very friendly, excellent breakfast, if

good breakfast. very nice staff.

the dinner was good and breakfast big and delicious

the beach is so close the wifi can still be received

wifi in the room and pool area strong and good enough for calls, streaming und all the other stuff

you can ask for hot water from the bar but would have liked to be able to have a coffee or tea in the room

enjoyed the hotel it was real great for 3 star hotel in terms of location breakfast rooms, it's a specific

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

the rooftop bar which was open till 11pm is lovely

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

pool quite deep in most part of it

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

small swimming pool on the roof to relax

far out of main town up hill . poor wifi

pool area made our granddaughter very happy

unfortunately wi-fi only in 'wifi zone' where also was very low

overpriced wifi

full of kids playing and screaming

the gorgeous pool are in need of an update and an occasional variation in the choice of fruit at breakfast would

excellent valet parking (doormen are to be complimented) stylish, spacious room

the space the food breakfast wow the best paella ever the musicians the bar the pool

breakfast was exceptional

nice pool supervised with lifeguard and a kids club even in low season

in a nice area pool bar and pool area nice

the rooms was nice and spacious and the breakfast was really good great variety of food

also from time to time we had issues with wifi, but i have to admit the signal was mostly very good

the pool has a nice bar and a restaurant and the prices are nice, if i have to be picky and cavil i would prefer

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

self service laundry is also paid

great views, clean rooms, regular laundry cleaning

small kitchen, room lighting

the kitchen could be equipped better

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

00 and they arrange an early check in without charging any extra

pools are very nice with palm trees and exotic plants around

no kettle in the room and poor wifi reception, works mostly close to the corridor.

pay extra for gym

manuel in the lobby bar always has

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

is an excellent hotel and the facilities are excellent, pool etc

the spa treatments were also exceptional would recommend you try

great breakfast overlooking the pool

spacious and clean room, lovely balcony,nice pool area.

you would have to send it to laundry to pay for it

everything was wonderful. we would have liked a later bar service but it didn't impact our stay.

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

every single sock or napkin you want to send for laundry is like 2 euros/each

very expansive laundry

laundry service only. no iron in room or available from reception.

large part of the spa didn't working due to water problems and the lady there spoke just spanish

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up

very nice pool area

we went half board and we're very happy with the buffet both at dinner and breakfast, great choice

breakfast and dinner were excellent

laundry price are ridiculous: 6 euro for a t-shit

there is an interesting bar and well-equipped gym that almost nobody uses

beautiful sea views from our room, the dining room & the rooftop bar / jacuzzi area

we enjoyed the gym and spa, cleanliness, room design, freshness of food, happy staff

experience with alantic mirage suites & spa was a very pleasant one

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

the staff were lovely, the rooms were spacious, breakfast had loads of varieties and it was very clean

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience

breakfast perfect, room cozy and spaceous

the breakfast was very diversed, with a lot of options

the views are fantastic and the pools, pool area and grounds are spectacular

great breakfast, nice terrace with sea view, swimming pools.

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

of the dining not managed well esp breakfast was a shambles

delicious breakfast and dinner

elderly people hotel, breakfast could be improved.

lovely breakfast with huge choice of hot and cold food

i liked the person at the bar but i never got his name

pool was rather small.

the ubication and the breakfast

also no laundry service

shows for kids there was no variety in the evening at the bar toilets were not completely

food, not much options especially for kids limited selection

in beginning of november it was a problem in the pool area when +25 degrees

delicious breakfast, friendly customer service, desk staff

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

and b on arrival for 26 euro per person, well worth it great location, good selection of food at breakfast and

comfortable bed. well stocked dining room at breakfast. pleasant staff.

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

staff really nice always had time for you, the animation team was brilliant with all the kids

great location, very good breakfast, clean and the staff was very helpful and welcoming

really pleasure to go with or without kids

wifi has weak signal, even in central lobby area.

less parking

wifi is poor in the room. works mainly on the balcony or pool.

wifi available only on balcony :)

parking spaces are limited, when i usually arrived back to the hotel all of them were taken, but

room with a small kitchen

nothing, the hotel was perfect. sadly the weather wasn't good so we didn't use the pool.

i loved the adults only aspect of the stay here, which is why i booked this hotel

staff so clean fab new swimming pool great location very comfortable

staff were very pleasant and the daily room service was good

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

breakfast buffet has a wide selection

there is a spa and even a ping pong table

wifi is excruciatingly slow - like dial up speeds

champagne in room which bar staff kindly allowed

laundry too expensive

windows into very very small technical yard with grease smell, nose small talks of workers at the kitchen early

it was very loud inside the room, all kind of noises could be heard, starting from kitchen plates, ending at

the croissans was cold, brekfest - every day the same, no wifi in rooms, small balcony

the location on the playa and the rooftop pool

the room, the view, pool area, all just great

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

no bar for residents only bar for public

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

the breakfast buffet has everything you can ask for

breakfast buffet and restaurant with a view at the sea

who likes massages, i can recommend the aroma spa nearby

the restaurant is lots choice during breakfast and dinner

location, friendly staff, clean room and fantastic food selection for breakfast and dinner

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea

internet speed (hotel wifi connection )was awful, i mean really disappointing

well equipped gym, massive reception area

very comfortable gym, pool - variety of roof terraces.. breakfast

ie pool and gym

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would

30 minutes of free wifi per day is a bit silly, should be unlimited in the public areas

wiew from the pool and rooftop terraces,perfect location and stylish old building and

wifi ,real comfy beds, staff ,location bang in the middle of town

great breakfast, pool and spa pool

spa & jacuzzi at no extra cost

the location, the view from my room, the pool.

firstly, i have nothing to say about cleanliness, everything was sparkling clean with daily room service

hotel did have a small roof top swiming pool which we did not use, no bar up on rooftop

the only minus is the wifi, only in the lobby, the rest was great

delicious food for breakfast and dinner - good prices

the room was basic and clean and came with a small pantry kitchen and fridge - perfect

rooftop pool was beautiful, with plenty of sunbeds

room had a small kitchen

kitchen!!

no pool towels for hire

great kitchen and bed

expect and the hosts are so helpful ud83dude00 even though there is little to no phone signal the wifi is strong

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

the cabin was large and cozy, with a nice kitchen and good wifi

secure site with electronic gate, car parking and beautiful barbecue and lounging

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

pool heated, but the water was still chilli (especially for the kids).

the food is excellent and worth taking both breakfast and dinner options

we spent a week with my family ( 3 kids), we enjoyed the stay so much

the breakfast is really good (pancakes, waffels, fresh banana milkshake, freashly made omlettes for

the laundry service left our clothes dirtker then they were before with and unpleasant smell

self service laundry was a

i also seen a laundry service advertised although we didn't use it

when the construction workers away, the kids playing all day, horns, screaming, everything you can imagine

beach is very close and the hotel pool is also nice, furthermore relatively close to the hotel is &

wifi was working only partially

staff and a great gym

loved the hotel gym, it's large, well equipped and air conditioned

the balcony had zero privacy and wifi was awful.

central good breakfast lovely staff great barricados

whilst rooms were a little functional, (could have done with pool towels and hairdryer), the place was beautifully

wish we had time to enjoy the pool and scenery

kitchen is a bit cramped for multiple users

friendly welcome, cosy room, very clean, nice swimming pool, beautiful view from the terrace, good

access to kitchen

it also have a spa which unfortunately we did not have time to enjoy

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

very nice outdoor pool

nice spa pool

spa area was also decent but could have been opened a bit longer in the evening

breakfast price is too high for the content offered

the breakfast was poor. there were ants in the room and a 'old furniture' smell in the room.

good breakfast, the pool and public transport nearby really added up to an exceptional experience

no wifi as well (only in reception you have pretty weak internet)

nice view and nice terrace, very peaceful place. free parking.

hotel has parking spaces available

comfy beds, easy parking, centrally located on the island

clean room, parking and next door patisserie

plenty of parking spots for guests

comfortable clean room. great value. good location close to airport. free parking. all good.

no english-speaking personal, terribly weak wifi, not so tidy as could and should be

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

they have lockers, towels, beduinen and wifi for everyone of us

wifi

i got bitten by bed bugs, the wifi signal didn t arrive to my room.

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

the wifi was too slow and poor. it was too silent ( there were no music next to the pool )

i really enjoyed the aqua gym with amazing lady called phonie(i hope that s the right spelling)

only thing i really didn t like was the wifi

a full programme of activities for kids and adults

3-7pm there was a pool snack grab and go bar but if it was gone it s gone and often the kids wanted a

room service and poolside service could improve

spa staff never actually seemed to be there so nobody to talk to about services etc

expensive so it was annoying to see several people without royal level wrist bands taking their kids (often

spa bath is nice

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

we had dinner there and was very good, breakfast was good also, staff very gentle

wifi was sketchy in our room ( outside it was fine

pool to be warmer

was ok swimming pool area excellent hotel location fantastic, peaceful, quiet

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

spa and gym could be improved. furniture and fittings a bit worn

the location is quite windy the spa was not open due to staff shortages

there is a lovely private spa , for who loves massages

the information on welcome pdf had incorrect times on room service and said room service menu didn't have any

place has parking space too

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

parking

the parking was available

there is a parking inside the house

big territory, no noise, forest, wifi coverage and speed

my kids enjoyed

you come in february, like we did, prepare to care and feed the fireplace

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the

my kids enjoyed

self service laundry

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

was in the gym and a women told me to not make so much noise on the weights it was a dicdenct from the

breakfast was amazing

delicious buffet breakfast as that's the only thing we had there and quite reasonably priced

thing that we knew beforehand: the children would probably have spent even more time in the pool if it was heated

pool, good yard area, parking inside walls

pool area is amazing

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

wifi didn't seem to work, but this was due to the telecom operator having accidentally disconnected

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

a very nice bar and a couple of nice restaurants too

wifi poor so unable to download app

wifi connection was very poor

few pools to please everyone needs, great rooms

laundry on site

also wish they had made use of the bar on the top floor

the christmas dinner was not kids and vegetarian friendly

staff never explained the facilities/ gym / restaurant etc

the pool area is quite small, but not crowded, well laid out, there is a pool bar for lunch and drinks

there is laundry facility available at a charge which is great for longer travels like ours

walls and floors you hear everything even whispers so not do cool with small kids od you want some quiet time

loved wandering around, the company of other kids and the cats :) the house had a well equipped kitchen and 2

the swimming pool was great

wifi is slow.

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

sauna wasn't working. gym equipment needed updating

gym was small and poor

we did not use any facilities, pool gym etc but they all look good from the out side

there is no sport options or teen club and the gym facility needs serious upgrades

free wifi and netflix (although i didn't use

good wifi

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

the wifi was awful, almost always disabled

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

very affordable & convenient laundry service (3 , usable at any time)

we also used the laundry service once

they offer free coffee/tea, facilities for cooking, laundry service

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

everything was perfect. nice and quiet accommodation. very clean and a big kitchen:)

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

upstairs terasse with jaukuzzis, gym and view available

pay parking, no swimming pool

when we asked for mugs in the room, reception told us to call room service

the entire hotel is amazing. breakfast delicious and the staff is always friendly and helpful.

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

be advised that parking is a couple blocks from hotel but it is easy to pull up to the front to load and unload

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

free parking in the parking house nearby

good bar area

drinks in the bar good

very nice breakfast and beautiful materials, furniture, design. perfect location.

the bar closes early

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have

we did love this place but the strong scent of laundry detergent made my nose sting!

there are no supplies in the kitchen, like oil or salt, so no basics can be relied upon if you want to cook

being picky the kitchen is a bit minimal but there is a kettle, fridge & a microwave - and loads of lovely

missed a kitchen where i could cook, but there is a microwave and it is possible to eat in the immediate

was a coffee machine in the kitchen and there were only 2 coffee pods