room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

being with 3 small kids we had at least one

the wifi could be better. evening dinner in the restaurant could be better

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

no iron or ironing board in the hotel - they wanted you to use the laundry

the location the hotel design the services : laundry, booking taxi, massages

no facilities for the kids

wifi was terrible i was in business so really needed it to be good

we did love this place but the strong scent of laundry detergent made my nose sting!

for example, making sure that corners and cornices are wiped clean as well as underneath the kitchen drainer

there are no supplies in the kitchen, like oil or salt, so no basics can be relied upon if you want to cook

kitchen is minimally equipped - no toaster or hob, but we knew that from the listing

was a coffee machine in the kitchen and there were only 2 coffee pods

meals in the restaurant and room service were not very hot and rather uninteresting

the gym is very basic - focused on cardio only.

superb restaurant, very good breakfast. decent coffe.

bar area was comfortable and the prices very reasonable

we had a huge clean well equipped room. we liked the breakfast selection.

the wifi was awful, almost always disabled

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

good wifi

free wifi and netflix (although i didn't use

no tea/coffee facilities in the room. mini bar was not working. everything in it was warm.

the kids scream and laughter woke us up by 8:00

bar closed at 10:30, it would have been better if it stayed open later as we played board games

we arrived and didnt have the change to order from room service as it opened 8 pm

the hotel offers room service but the service was poor, it took 3 phone calls to order and the food, when it

the room, the cleaness, the hotel design amd plants and the gym

wifi connection in our room (117) was weak - we were distant from reception.

breakfasts, small swimming pool

nice little swimming pool

wifi was a bit slow

we have no faults ( be careful of the laundry charge as the small print charges you 50% penalty for giving it

comfortable beds, reasonable wifi and friendly staff

wifi coverage in the room

exceptional quality, really good value, super nice room and delicious breakfast.

the swimming pool is fantastic as we swim every day

there's a selfservice laundry and supermarket right around the corner

to do my laundry at the laundromat around the corner, as the prices at the hotel were ridiculous

tried to get my laundry done as soon as i moved into the hotel was told by three different reception staff i

room service food

have eaten at the restaurant and had room service and the goats cheese salad is delicious

room service and the standard of food was appalling

wifi good in lobby but poor in rooms - but this is very common in hotels

breakfast was outstanding for variety and quality, and the bar menu was very good

bar staff were so slow we waited on two occassion for over 20 minutes for our drinks

room service was very good and indeed all staff - reception, bar, restaurant - were very nice and

comfortable clean room. great value. good location close to airport. free parking. all good.

easy parking right outside property. hot shower.

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

hotel has parking spaces available

clean room, parking and next door patisserie

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

room with no view, uncomfortable bed and no room service when requested and no tea or coffee facility in room

the lift, the spa, size of room, quiet, location ... and breakfast was amazing

breakfast was very good and they gave a lot of time to have it

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

wifi was hit and miss,a spotty connection goggle called it !!

would be better with wifi in the rooms.

wifi was ok but only available in 1st floor lounge

no wifi in the room, only in lounge on 1st floor

price for laundry services was very high compared to alternatives outside, but because of carnival i had to

great location, comfortable beds, very nice cocktail bar on the roof.

the pool on top-roof could hahve been heated.

restaurant wasn t open in the evening, and pool opening times not ideal.

and an amazing pool

no laundry services.

walking distance to lots of lovely restaurants and bars

very friendly employees! very central! very fast internet via wifi. nice balcony.

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

bar area round the corner has comfy seats and a nice view over the park

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is

we did not plan on cooking or anything, but ended up using the kitchen to make some snacks

excellent wifi at all times of the day

the room: very nice, clean and spacious wifi was very good. the breakfast in the room.

the safe is better up in the bedroom than in the kitchen (we discovered it on our last day)

family room was a hostelroom, but kids loved the bunk beds. great location.

pet are allowed and i could stay with my pet

wifi was very poor

no wifi except on the roof top

wifi only seemed to work on the top 8th floor

was some troubles with the internet/wifi

no air-conditioning, no wifi

was no wifi in my room as the signal simply didn't reach the 4th floor

wifi didn't work

wifi barely worked inside the room

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

the staff was very helpful and friendly, i could do an early check in

the spacious room and small kitchen

hotel's vermutteria bar was also nice and trendy

the gym is laughably small and dark.

the hotel offers a lot of services like restaurants, gym and a rooftop

no lamp on the bedside, no aircon, no self-laundry

late check out was a bonus

great breakfast. good location. wifi worked well in room. staff friendly.

wifi rather poor

wifi connection very poor and despite the rooms are big, there was no desk to work

i had two rooms in the opposite sides of the hotel and my kids had to sleep away from us other than that it

the bar is independent and the hotel can t do much about it

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on

wifi was good at times and dysfunctionl at other times limited room facilities, very limited

noise. room was above a bar that played very loud bass music until 3am on one night

well located, rooms clean and very comfortable, all top facilities you might need, the pool is fantastic and

pool and bar are excellent and we also made use of the gym facilities

breakfast, gym room, the bathtub and the pool were also perfect

the gym could be improved. the parking lot is small and not suitable for big cars.

the room is well equipped, wifi and chromecast tv work perfectly

not a spa hotel and no swimming pool but great for shopping and siteseeing

roof top bar is a must visit

location excellent,staff very helpful didn t do breakfast, rooftop bar an added bonus

is not run by the hotel but mojito at the bar was not good

5 star service roif top bar added bonus

location was fantastic, and our room lovely and big, with a beautiful view of the pool and the sea

many germans as very german oriented, hotel and spa is working with mayer health centre

very peaceful hotel. very few people used the swimming pool. beautiful garden.

lovely outdoor pool, lots of available sun beds and beautiful

the alkaline outside pool of the hotel is magnificent and great for leisurely swimming

the resort contained everything needed like laundry, table tennis and a gym

plenty of free street parking, coin laundry

pool was clean, big enough and heaten up by the sun in june

great sauna/spa area, they heated it up for me after closing time, gracias!

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

the cabin was large and cozy, with a nice kitchen and good wifi

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

but in the living room and kitchen it is fast and reliable

perfect for our family with small kids, very safe since all fenced

just too many pigeons around the pool.

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

wifi was weak and unstable

pool basic but kids enjoyed

the room was comfortable, and the wifi worked well.

laundry service very reasonably priced

rather than complaining about anything, some more fruits or a bit more variety in fruits for breakfast would

there is no comfortable bar where you can sit and have a drink and meet other people

breakfast was delicious too and we loved the pool - you have distant sea views here as well

lots of choice at breakfast

big, convenient parking

car parking was adequate for the number of rooms although this didn't concern me personally

some facilities for kids

location, super kitchen, nice and friendly hosts

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

was reasonably clean and room service satisfactory

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

every single sock or napkin you want to send for laundry is like 2 euros/each

very expansive laundry

staff. comfortable and clean room. high speed wifi. outstanding breakfast.

laundry price are ridiculous: 6 euro for a t-shit

beds and tables and chairs to eat out side complex has very good facilities swimming pools mini golf etc good

the rooftop bar is very relaxing

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip

nothing at all the only downside is it's adults only so i can't come back with my daughter.

breakfast buffet was generous and very tasty

breakfast

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

attentive and pleasant staff, great view from the balcony, free parking, easy to find

breakfast were absolutely delicious and so generous

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although

luckily i was staying at a place with good wifi in order to download the app without using all my data

helpful attitude of the staff when we checked in, for parking our car

wifi was unreliable in the room. it worked properly in the public areas only.

kids running in the room above me between 1-2 a

poor service in the snack bar on one particular afternoon.

swimming pool with jacuzzi area

who likes massages, i can recommend the aroma spa nearby

breakfast was amazing, to many options to choose

the wifi worked very well

also no laundry service

loved the spa and the fact it was included in my room price

the infinity pool was a highlight, providing a perfect spot to relax and unwind

dated furniture in rooms, no room service, too little elevators for huge building

like to thank the hotel staff, who are very welcoming, attentive and always smiling (reception, room service,

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

the wifi wasn't effective

perfect like always new owners but still the best. the breakfast try the omlett

concerning the breakfast room (after a renovation i presume)

elderly people hotel, breakfast could be improved.

one uk channel on tv for nighttime but not a big deal pool slightly small

i liked the person at the bar but i never got his name

lovely breakfast with huge choice of hot and cold food

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

noise from bar below was unexpected but stopped at 11pm so bearable

the hotel is right on the promenade, lots of bars with very loud music

no bar for residents only bar for public

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely

great breakfast with lots of choice and nice sea views, staff were very helpful, rooms were spacious and

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

spacious and clean room, lovely balcony,nice pool area.

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

a lovely place with great staff, great breakfast

breakfast was good

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

most of the staff were very friendly, good facilities, pool table etc

large room with good equipped kitchen and bathroom

wifi is terrible, its basically non existing

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

pool

limited wifi

laundry too expensive

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

the rooftop pool and gym closed way too early

the gym could ve been a bit bigger.

loved how good the spa was

self service laundry is also paid

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

pool bar does not have a regular timetable for opening.

the kitchen means you can cook your own food, which is super nice if you're travelling on a budget

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open

wifi ,real comfy beds, staff ,location bang in the middle of town

spotlessly clean excellent breakfast,great location lovely staff

great breakfast, pool and spa pool

wifi in the room was poor but a good reception in the ground-floor seating area

rooftop pool

the dining room, terrace and bar staff were all very proficient

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was

300 year old hotel full of character charming staff great restaurant in evenings and terraced bar onto street,

wifi wasn't working at our room at all

rooms are very clean, spacious, breakfast was very good

pool was pretty cold (not heated in december) - wifi network was not secure as it was a public wifi without

manu the barman was exceptional

the gym would be better if the

very friendly, very clean and tidy from rooms to garden and the pool area, food good very nice selection and

of the dining not managed well esp breakfast was a shambles

pool area with mountains views is spectacular

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

breakfast was very good with plenty of choice

good buffet breakfast

wifi was awful

basic but all you need central to everything- kitchenette was great and loved the roof top pool

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

no pool towels for hire

no bar in the pool area. however it is a rooftop pool so probably safer that way.

you would have to send it to laundry to pay for it

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

the wifi was good in the common areas, but practically unusable in our room

perfect location so spotless clean and breakfast was amszing

wifi was only connected near the room door, there was no connection in the rest of the number

are many nice rooftop lounge areas and a pool

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

very comfortable, great location, breakfast and dinner available for a good price

in a nice area pool bar and pool area nice

no room service, no parking

everything was great and the breakfast 5 stars very good.

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

i enjoyed the gym activities in the morning such as pilates, aqua gym and yoga

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

it was a pity that heated swimming pool was only the tiny one for little kids

we travelled with our grandchildren and spent most of our stay around the kids pool which was perfect for us

good looking swimming pool area with a nice bar

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

super awesome pool, friendly staff, comfortable beds, tasty food.

were also plenty of other facilities available that we didn't have time to try, such as a mini-golf course, a

pay extra for gym

nice relaxed evening experience at the bar with some light entertainment and dancing

flawless wifi, excellent gym

everything was perfect breakfast stuff ud83dudc4d

nice breakfast included, very polite and helpful staff

flawless wifi, excellent gym

the area aroung swimming pool is very green, pretty gardens and birds are singing

i also seen a laundry service advertised although we didn't use it

self service laundry was a

the laundry service left our clothes dirtker then they were before with and unpleasant smell

safety box was a wwii period, a lot of scratches all around the room, plaster falling down, no room service ,

very very happy with this hotel,very friendly staff,amazing breakfast,short distance to town centre and beach

unfortunately wi-fi only in 'wifi zone' where also was very low

was very good, hotel and swimming pool as well

wifi useless

limit on free wifi, the seafront windows didn't close tightly, so the cold february wind blew in

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

breakfast could ve been better

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

wifi was very good

juice from a machine !!! wifi in the room very poor reception !

beautiful location and great pool!

the swimming pool is heated

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

we paid for half board which was perfect for us as we got to fill up at breakfast then leave for the day and

couple of the bar staff members appeared as if we were a burden

am not satisfied with the opening hours of the gym&spa

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

the hotel were dominated with german grandpa and grandma and also lot's of kids

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to

we love kids club

excellent pool, facilities and really helpful staff

parking at the end of july was quite ok

there is a good pool, that is fun for kids

it was also a quiet hotel with friendly staff + free wifi

it has a giant balcony and my kids has a lot of fun to play on

breakfast was nice

breakfast price is too high for the content offered

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

wifi or reception did not extend to my room (though this is only a small negative for me)

good breakfast, the pool and public transport nearby really added up to an exceptional experience

parking, rural setting

a few days been several but this one is the best clean, spacious very well equipped and great wifi for being in

kitchen is well equipped with

plenty of space, a well equipped kitchen with one less wine glass

the house is surrounded by pine trees, and there is plenty of space for kids to explore

kids were super happy to rin around and play on the small

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

bot much really. pool showers were cold and bike in gym was broken but that s pretty much it!

gym equipment needed fixing two years ago (one or two of the machines was not functional) and it

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs

spa was nice but really just sauna and changing facilities basic and very small

the spa was limited due to covid

spa & pool are fabulous, water in pool is warm

pool for an adult hotel opened only at 10:00 till 18:00, i would have let the guests, only adults, access to

was problem with wifi connection pretty much throughout whole our stay (5days)

pool for an adult hotel opened only at 10:00 till 18:00, i would have let the guests, only adults,

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

poor wifi

wifi was patchy needs updating

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great

wifi sometimes disconected

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

lovely room overlooking the sea, great breakfast so much choice

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

all staff are mostly friendly from house keepers receptionists and bar staff

bar always closes at 9

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

near the pool everything

enjoyed the hotel it was real great for 3 star hotel in terms of location breakfast rooms, it's a specific

staff the facilities, the breakfast, the swimming pool and the room everything was excellent