awesome digital tv & excellent high speed internet (finally - somebody has wifi done

the wifi was awful, almost always disabled

good wifi

free wifi and netflix (although i didn't use

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

wifi was good

one lady behind bar who was particularly friendly and helpful (unf did not get her name - dark curly hair and

everything.(without location) room service !!specially staff!!

room service horrible

we enjoyed our stay and a quick dip in the pool

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

lovely bedroom. polite staff. very accommodating with a late check out

great breakfast and awesome price/value ratio.

room service no food until 8 pm in the evening breakfast not great

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

bar closed at 10:30, it would have been better if it stayed open later as we played board games

small outdoor pool is not heated, no gym facilities.

the room was nice, quite big, with a balcony. also we spent some time in the pool.

the room was very spacious and comfortable. the location is exelent and the pool area nice.

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

wifi is a bit patchy but staff try and put you in a room where it s good if you need it and there

poor room wifi. room a bit basic.

room - 405 was clean and comfortable with a little balcony and ok wifi

wifi was ok but only available in 1st floor lounge

to do my laundry at the laundromat around the corner, as the prices at the hotel were ridiculous

tried to get my laundry done as soon as i moved into the hotel was told by three different reception staff i

there's a selfservice laundry and supermarket right around the corner

hotel said their wifi was secure but our devices showed unsecured

we were 2 families, one with 3 kids and the other of 2 adults only (my parents)

price for laundry services was very high compared to alternatives outside, but because of carnival i had to

amazing pool on the roof, great location, nice bright and good size room

we also liked the infinity glass bottom pool along with the rooftop bar, the location was very good being quite

great stuff, rich breakfast and amazing roof pool

location is central, the rooms are clean, the swimming pool on the roof top is a little bit unusual

we have no faults ( be careful of the laundry charge as the small print charges you 50% penalty for giving it

spa and a full gym

the restaurants and bar serve delicious food and drinks

nice breakfast with good variety

weekend time gym and spa have stupid program form 10-18

no laundry services.

very friendly employees! very central! very fast internet via wifi. nice balcony.

good free wifi

bar area round the corner has comfy seats and a nice view over the park

faced into a block of rooms ,noisy with the lifts but the hotel location could not be better the bar staff and

good location, nice swimming pool

bar staff were so slow we waited on two occassion for over 20 minutes for our drinks

bar was friendly and attractive

loved the top floor bar and pool area

good wifi

wifi is connected without password

no wifi except on the roof top

pet are allowed and i could stay with my pet

central locotion, fast check in, fast wifi, will stay again.

hated the fact that i had to go on the 8th floor for wifi

the wifi and the toilet which i think was built for accessible toilet

coffee could have been added to the little kitchen. it has no parking.

they are working on the gym and terrace so in the future it will be surely a place to return to

the gym is laughably small and dark.

very nice bar upstairs with fabulous roof terrace overlooking the harbour

no air-conditioning, no wifi

the free wifi did not work in the room.

location, fast wifi

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

rked from the room)

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is

the room: very nice, clean and spacious wifi was very good. the breakfast in the room.

the room was quite spacious and the kitchenette supplied the basics

we have no complaints but a kitchen roll would have been useful.

wifi works well in the room you have to ask for the password for the reception's wifi

excellent value for money which included breakfast i wide variety of breakfast and various place to sit outside

we had a huge clean well equipped room. we liked the breakfast selection.

they have a good spa area and a little baby gym where u can use some stuff

the bar closes early

very nice breakfast and beautiful materials, furniture, design. perfect location.

no lamp on the bedside, no aircon, no self-laundry

wifi connection very poor and despite the rooms are big, there was no desk to work

wifi available, but without internet.

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

great breakfast. good location. wifi worked well in room. staff friendly.

family room was a hostelroom, but kids loved the bunk beds. great location.

pool and bar are excellent and we also made use of the gym facilities

wifi was very unreliable and you had to be on the guest wifi to chrome cast to the tv

nice decor, good value for money, good quality breakfast, lovely rooftop bar and pool, nice gym

rooftop music/dj was so loud my kids had a hard time sleeping

still have to pay for wifi access and cell coverage is blocked in the rooms giving no choice

patrons from the rooftop bar was disruptive on a saturday night (3am)

free wifi was limited to a certain speed which is quite surprising nowadays but it was usable even for

is missing a gym and pool, which would be expected from an nh in the downtown

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

is missing a gym and pool, which would be expected from an nh in the downtown

breakfast was in a sister hotel, no bar in hotel, under renovation.

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on

place, fast servis in lobby, bed good, fine wifi, buffett good and variety fine, cleaning and sheets good

comfy and modern. wifi

fast wifi in room location was convenient

we did love this place but the strong scent of laundry detergent made my nose sting!

was a coffee machine in the kitchen and there were only 2 coffee pods

missed a kitchen where i could cook, but there is a microwave and it is possible to eat in the immediate

needed tea towels, and hand towels in the kitchen area.

kitchen is minimally equipped - no toaster or hob, but we knew that from the listing

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

the location the hotel design the services : laundry, booking taxi, massages

no iron or ironing board in the hotel - they wanted you to use the laundry

wifi in the bedroom should be stronger

suggestion: if you have half board included and travel with kids, ask if there's availability to cook something

wifi disconnected when not in use had to put password in every time we used it

overall, it's great property especially good space for kids to run around

great free wifi , great value for

being with 3 small kids we had at least one

being with 3 small kids we had at least one

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

no parking place, although it was written there are places on the street

hotel has parking spaces available

easy parking right outside property. hot shower.

comfortable clean room. great value. good location close to airport. free parking. all good.

very helpful paid 10 for parking which was right outside facilities were very good pool area had lots of

the bar service was terrible. no table service and drinks in plastic cups.

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they

only no sugar lemon in infinity pool would like in all bars for people with diabetes

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

lovely outdoor pool, lots of available sun beds and beautiful

wifi not working at night

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

had to argue to be moved wifi was pretty slow gym had no free weights area, barbell,

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

the resort contained everything needed like laundry, table tennis and a gym

plenty of free street parking, coin laundry

everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

i even had a little kitchen in my room and a perfect view over the pool, palms and the sea

pool was clean, big enough and heaten up by the sun in june

good to know there is no reception (but there is wifi

secure site with electronic gate, car parking and beautiful barbecue and lounging

the wifi was the best i had in all of tenerife

perfect for our family with small kids, very safe since all fenced

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

laundry service very reasonably priced

rather than complaining about anything, some more fruits or a bit more variety in fruits for breakfast would

there is no comfortable bar where you can sit and have a drink and meet other people

breakfast was delicious too and we loved the pool - you have distant sea views here as well

lots of choice at breakfast

big, convenient parking

car parking was adequate for the number of rooms although this didn't concern me personally

some facilities for kids

location, super kitchen, nice and friendly hosts

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

was reasonably clean and room service satisfactory

the location was great for walking around the historical area and parking was fairly easy

the only caveat of the hotel is the lack of parking space in the surroundings.

parking close was difficult

great location, tasty breakfast, friendly people.

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

the pool area is great one of the pools was heated, which we really enjoyed

laundry price are ridiculous: 6 euro for a t-shit

- the wifi code we were given only lasted for 3 days even though we were there for 5

- i used the gym daily and while it doesn t have a massive array of equipment it has enough to get the job

experience with alantic mirage suites & spa was a very pleasant one

we enjoyed the gym and spa, cleanliness, room design, freshness of food, happy staff

attentive and pleasant staff, great view from the balcony, free parking, easy to find

to dislike, although the tiles surrounding the gorgeous pool are in need of an update and an occasional variation

the wifi in the room was quick early in the morning but was not as good in the afternoon.

the cleaning rooms, they leave your room exactly how you want it( you arrange the room for the kids) they clean

was very high level, bedroom, room service, spa, breakfast, bar, very professional and friendly staff

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

facilities are extremely clean, and pool and bars really taken care of

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper

air conditioner did no work, the wifi in the room is no working so you can not connect your divises to the tv,

garden & pool area excellently kept to a clean and high standard

also no laundry service

food, not much options especially for kids limited selection

balcony and pool towel provided

breakfast was just

there is a hotel parking foe 15 euro per day the room with view to the sea is amazing the breakfast is very

wifi access was hard and the reception employees were not eager to help with it.

the wifi in my room did not work well. i stayed in the third floor.

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

wifi not functioning in our room

breakfast buffet and restaurant with a view at the sea

of you have kids and would like a bit of entertainment this place isn't for you

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

the pool could have been heated more spoiled the stay

additionally, the kitchenette was completely lacking basic utensils

also breakfast needs some extras like milk, ham, more fruits

the pool outside with the bar were nice

pool was a bit small but adequate for the kids to jump in and out

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

elderly people hotel, breakfast could be improved.

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

spacious and clean room, lovely balcony,nice pool area.

in the bathroom every time you shower there are lots of water spilled due to lack of curtains wifi was

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

noise from bar below was unexpected but stopped at 11pm so bearable

the wonderful staff, the breakfast, cleanliness of the room

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

hotel, fantastic location, fabulous breakfast

the pool was chilled and had plenty of sun beds

breakfast was exellant..very nice canarian food,

best possible location, nice rooms, generous breakfast buffet

need more bar staff

large room with good equipped kitchen and bathroom

wifi is terrible, its basically non existing

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

pool

limited wifi

laundry too expensive

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

the rooftop pool and gym closed way too early

the gym could ve been a bit bigger.

loved how good the spa was

self service laundry is also paid

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

pool bar does not have a regular timetable for opening.

the kitchen means you can cook your own food, which is super nice if you're travelling on a budget

excellent food, and a huge choice at breakfast and dinner

breakfast provided a huge variety of food however the overall quality of the breakfast was somewhat

all great, bar prices really good

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff

breakfast was great

brilliant location great price and excellent breakfast. impromptu stay and glad we did it

really helpful ,attentive, mainly oliver in reception and the housekeeping staff,also pedro in breakfast

the bar wasn t opened in the interior

the added bonus of a new gym facility, & new furniture in public areas

breakfast selection is a bit

rooms very comfortable, very nice breakfast

the wifi was crippled. kept dropping very often.

wifi wasn't working at our room at all

location, price, room pool half bourd option

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

of the dining not managed well esp breakfast was a shambles

pool area with mountains views is spectacular

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

breakfast was very good with plenty of choice

good buffet breakfast

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

breakfast set up isn t great

room, beds, swimming pool

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

it had all the services, pools, bar and so on

you would have to send it to laundry to pay for it

tasty breakfast

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

hotel was great - good breakfast, clean rooms and surroundings, kindly staff

great choice for breakfast

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

wifi on the island

kitchen!!

beautiful rooftop and pool

hotel with a pool on the roof, really cool

-very good breakfast and dinner, well done to the kitchen chefs

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

the breakfast was great

big choice of food for breakfast

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

kids area in need of an update as was crazy golf

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

at breakfast and dinner, there was a large selection on the buffet

super awesome pool, friendly staff, comfortable beds, tasty food.

well equipped gym, massive reception area

very comfortable gym, pool - variety of roof terraces.. breakfast

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would

there was no bar not even a pool bar

perfect location so spotless clean and breakfast was amszing

at reception (check-in and paying restaurant and bar bills) were slow, possibly due to a slow computer system

overpriced wifi

biggest problem was the wifi, there is wifi but not very stable, it was not available in the room, but on the

limit on free wifi, the seafront windows didn't close tightly, so the cold february wind blew in

the pool is rather cold as placed in the shade most of the day

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

staff was really accommodating, the room was clean, and the food was really tasty and good the breakfast was

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

gym was excellent and whole place very clean.

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

i also seen a laundry service advertised although we didn't use it

the laundry service left our clothes dirtker then they were before with and unpleasant smell

self service laundry was a

wifi was free, tv could be set in english, although only a couple of channels i found

happening right on the front busting the view , the futebol camp just in front of the view having kids playing

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

breakfast could ve been better

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

wifi was very good

juice from a machine !!! wifi in the room very poor reception !

beautiful location and great pool!

the swimming pool is heated

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

we paid for half board which was perfect for us as we got to fill up at breakfast then leave for the day and

couple of the bar staff members appeared as if we were a burden

am not satisfied with the opening hours of the gym&spa

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

the hotel were dominated with german grandpa and grandma and also lot's of kids

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to

we love kids club

excellent pool, facilities and really helpful staff

parking at the end of july was quite ok

there is a good pool, that is fun for kids

it was also a quiet hotel with friendly staff + free wifi

it has a giant balcony and my kids has a lot of fun to play on

breakfast was nice

breakfast price is too high for the content offered

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

wifi or reception did not extend to my room (though this is only a small negative for me)

good breakfast, the pool and public transport nearby really added up to an exceptional experience

parking, rural setting

a few days been several but this one is the best clean, spacious very well equipped and great wifi for being in

kitchen is well equipped with

plenty of space, a well equipped kitchen with one less wine glass

the house is surrounded by pine trees, and there is plenty of space for kids to explore

kids were super happy to rin around and play on the small

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

bot much really. pool showers were cold and bike in gym was broken but that s pretty much it!

gym equipment needed fixing two years ago (one or two of the machines was not functional) and it

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs

spa was nice but really just sauna and changing facilities basic and very small

the spa was limited due to covid

spa & pool are fabulous, water in pool is warm

pool for an adult hotel opened only at 10:00 till 18:00, i would have let the guests, only adults, access to

was problem with wifi connection pretty much throughout whole our stay (5days)

pool for an adult hotel opened only at 10:00 till 18:00, i would have let the guests, only adults,

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

poor wifi

wifi was patchy needs updating

staff and people who stayed there were very nice, wifi was good, hostel is also spacious and in a great

wifi sometimes disconected

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

lovely room overlooking the sea, great breakfast so much choice

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

all staff are mostly friendly from house keepers receptionists and bar staff

bar always closes at 9

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

near the pool everything

enjoyed the hotel it was real great for 3 star hotel in terms of location breakfast rooms, it's a specific

staff the facilities, the breakfast, the swimming pool and the room everything was excellent