cellphone signal on the place, wifi good just quite slow, but usable

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

great kitchen and bed

could do with some more kitchen items - cutting board, dish rack.

the cabin was large and cozy, with a nice kitchen and good wifi

comfy beds, easy parking, centrally located on the island

comfortable clean room. great value. good location close to airport. free parking. all good.

easy parking right outside property. hot shower.

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

plenty of parking spots for guests

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

laundry service only. no iron in room or available from reception.

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

early check in

laundry price are ridiculous: 6 euro for a t-shit

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip

- i used the gym daily and while it doesn t have a massive array of equipment it has enough to get the job

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny

the pools were lovely and it was great for kids

give me some indications to buy few clothes), the garden and the swimming pool, the sea view for breakfast

wifi not functioning in our room

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

wifi access was hard and the reception employees were not eager to help with it.

i was really disappointed about that especially while travelling with kids

kids club was not operating at the time we stayed (october 22). we were told it is not the

pet friendly

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

beautiful garden, many facilities (pools, saunas, gym, restaurants, tenis, golf etc) and very

also no laundry service

based spread options as well as variety of oilseeds and nuts - sauna usage extra charged - hotel gym is really

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day

opening hours of gym (10:30 - 20:30) - for me too late, a little boring food

wifi was not always working

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

the swimming pool was amazing

15 mins away from beach or the area with main bars and restaurants

wifi wasn't great at times

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up

the view was amazing, the breakfast was very nice and it had many options.

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

com that this hotel is pet friendly

the rooftop pool was heated, offering incredible views

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with

pool was a bit small but adequate for the kids to jump in and out

lovely breakfast with huge choice of hot and cold food

small but very convenient gym

swimming pool was available but cold (travelled in january) not possible to swim

i can't name them all but marcos, barbara and tulia were among your staff

breakfast was exellant..very nice canarian food,

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every

the pool was chilled and had plenty of sun beds

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

nothing, the hotel was perfect. sadly the weather wasn't good so we didn't use the pool.

i loved the adults only aspect of the stay here, which is why i booked this hotel

wifi only in lobby

not the greatest swimming pool, but at least it exists, and you're near the beach anyway!

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

spacious and clean room, lovely balcony,nice pool area.

laundry too expensive

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

unfortunately we didn't have time to try the spa service, the pool or the gym

it was very loud inside the room, all kind of noises could be heard, starting from kitchen plates, ending at

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

additionally, the kitchenette was completely lacking basic utensils

food choice, food quality, pool dirty, sauna closed, jacuzzi doesnt work, rooms dated

pool quite deep in most part of it

most of the staff were very friendly, good facilities, pool table etc

hallway, staff very nice and helpful, amazing location , towels changing daily which is nice too, breakfast from

breakfast selection is a bit

only improvement need is more choice at breakfast

thing was all good loved our stay very much, bar staff were brilliant very friendly, we will be back again soon

bed was incredibly old and uncomfortable bathroom old and unpleasant noise from the kitchen from 5

also the breakfast was very nice and tastat

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served

delicious food for breakfast and dinner - good prices

breakfast was ample but could be improved upon

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

great views, clean rooms, regular laundry cleaning

self service laundry is also paid

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

nice pool with bar and lots of sun loungers available

wifi is usually good enough for email and radio

i parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby

luckily i was staying at a place with good wifi in order to download the app without using all my data

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

kids running in the room above me between 1-2 a

the gym could definitely use an upgrade.

pool was pretty cold (not heated in december) - wifi network was not secure as it was a public wifi without

the spa treatments were also exceptional would recommend you try

spacious gym with basic cardio equipment

a good and fresh breakfast

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

breakfast had many options

pool area with mountains views is spectacular

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

no pool towels for hire

friendly welcome by the hosts a quiet comfortable room, private bathroom, a kitchen with all i needed and a

friendly staff, spotlessly clean room, handy kitchen facilities, safe storage and decent

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

you would have to send it to laundry to pay for it

terrible wifi in our room

hotel was great - good breakfast, clean rooms and surroundings, kindly staff

rooms, pool, restaurant, bar all excellent

we would welcome a room service (simple

wifi wasn t great

only downside was breakfast it was the same every day, and the juices from the machine didn t taste great

ie pool and gym

gym could do with some better weights (and if they had this i'd stay here every

breakfast could be much better, the warm food was cold, there is a good variety for the price, but

the rooms was nice and spacious and the breakfast was really good great variety of food

a lot of varieties of breakfast

also from time to time we had issues with wifi, but i have to admit the signal was mostly very good

bar at night with some live music are very nice

the pool has a nice bar and a restaurant and the prices are nice, if i have to be picky and cavil i would prefer

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

beautiful hotel with amazing views. fantastic staff. good food. gorgeous pool.

pools are very nice with palm trees and exotic plants around

kids area in need of an update as was crazy golf

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

the balcony had zero privacy and wifi was awful.

nice breakfast included, very polite and helpful staff

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

gym for a hotel, more like a fitness centre

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

location, a lot of parking space ( in front and behind the hotel) , pools, food, etc

kids liked the pool, breakfast was great, rooms very specious

some staffs were not friendly at the pool side restaurants and the bar counter.

the bar staff had such a great bond as a team

i also seen a laundry service advertised although we didn't use it

self service laundry was a

the laundry service left our clothes dirtker then they were before with and unpleasant smell

lovely pool and clean pool area

the choices for breakfast and evening meal were huge, so varied, something for everyone to eat

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

pool bar

wifi weak. at least one more english speaking tv channel

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying

wifi useless

the room hasn't wifi service

unfortunately wi-fi only in 'wifi zone' where also was very low

nice little pool and places to sunbathe

was very good, hotel and swimming pool as well

room with 3 beds are friendly for family with kids

breakfast, pool, staff...

gym

lots of old drunk people, no room service, bar service very slow

lunch/ snack menus at pool bar unless you were all inclusive very outdated, tired property

wifi disconnected when not in use had to put password in every time we used it

the wifi could be better. evening dinner in the restaurant could be better

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

great free wifi , great value for

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

kids animation was extraordinary nice

the pool area is very nice too, the days we went it wasn t busy at all so the sun chairs were always

walking distance to the loro parque zoo/aquarium, kids loved

we did love this place but the strong scent of laundry detergent made my nose sting!

for example, making sure that corners and cornices are wiped clean as well as underneath the kitchen drainer

there are no supplies in the kitchen, like oil or salt, so no basics can be relied upon if you want to cook

would have been nice to have a cooker or at least a toaster and a few items for the kitchen

being picky the kitchen is a bit minimal but there is a kettle, fridge & a microwave - and loads of lovely

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

wifi in our room was absolutely terrible

no room service, no tea pot or coffe machine in rooms

juice from a machine !!! wifi in the room very poor reception !

wlan/wifi complicated and sometimes in room or lobby area not accessible rainbow shower in room not

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have

in order to access the pool, there was a 15 euro / person charge

you're wanting to utilise the gym facilities, it is a bit sparse (no dumb bells) fine if you're prepared to be

they have a good spa area and a little baby gym where u can use some stuff

no pool (other than in spa, which was extra cost)

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

the location the hotel design the services : laundry, booking taxi, massages

no iron or ironing board in the hotel - they wanted you to use the laundry

the wifi setting was a bit tricky on my macbook but the it support came out immediately and fixed it

had a bad experience with the room service, we were very disappointed with what we got, to the level of uneatable

free wifi and netflix (although i didn't use

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

the wifi was awful, almost always disabled

good wifi

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

the hotel were dominated with german grandpa and grandma and also lot's of kids

wifi was very bad and you can only connect 2 devices and there was no signal only near the door of

the food is excellent and worth taking both breakfast and dinner options

most of the staff are very nice people, kids animation guy - superman

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

parking too small, a little old

wifi, was only available in our room for 8 a day, otherwise free wifi was available on 3rd floor

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

wifi access has to be requested, even though, connection is extremely overloaded

we had problems with wifi all the time. bad signal(

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly

wifi is poor in the room. works mainly on the balcony or pool.

plenty of free street parking, coin laundry

the resort contained everything needed like laundry, table tennis and a gym

excellent pool. nice selection at breakfast. really friendly staff

everything: the gardens, the quiet, the staff, the pool, the retro feel...

indoor pool was great we had it to ourselves when we were there

big, convenient parking

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

restaurant, nice spacious room, good wifi

sufficient parking space

some facilities for kids

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

laundry service very reasonably priced

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

no wifi in the rooms but not a problem for us as we had 5g on our mobile phones.

there is also a pool but we couldn t enjoy cause it was

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

was at walking distance: grocery shopping, the city center with loads of restaurants, the public pool and even

breakfasts, small swimming pool

the bar and food are also very good

we didn't use the gym, but it had good equipment and was large

the room, the cleaness, the hotel design amd plants and the gym

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

pool hours could be open longer. gym facilities or info re local gym facilities

the pool is also beautiful

location trim size and layout, balcony overlooking the pool

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

breakfast execent though little to drink so in this occasion not ate allot

two devices possible for wifi and once connected couldn t swap

no swimming pool.

wifi was ok but only available in 1st floor lounge

wifi is a bit patchy but staff try and put you in a room where it s good if you need it and there

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

no wifi in the room, only in lounge on 1st floor

wifi was hit and miss,a spotty connection goggle called it !!

we have no faults ( be careful of the laundry charge as the small print charges you 50% penalty for giving it

(special mention for carlota at frontdesk and for the miss taking care of kids activities) -very nice swimming

the wifi was poor we could not use it at all

the casino is an added bonus for fun

bar closing at 22h30 sharp due to covid restrictions when the law is stating already 23h in

there's a selfservice laundry and supermarket right around the corner

tried to get my laundry done as soon as i moved into the hotel was told by three different reception staff i

to do my laundry at the laundromat around the corner, as the prices at the hotel were ridiculous

amazing room service. nice staff

the wifi did not work most of the time in my room.

the pool was amazing!

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

good pressure shower good wifi good staffs at reception

room service and the standard of food was appalling

pool is only open in high summer

price for laundry services was very high compared to alternatives outside, but because of carnival i had to

we also liked the infinity glass bottom pool along with the rooftop bar, the location was very good being quite

pool closes too early in the afternoon

the swimming pool works just 5 hours a day, from 12 to 5pm

the hotel s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

no laundry services.

wifi very unreliable. we had to sign in every ten minutes.

good free wifi

wifi is bad, slow and frequently disconnects

central location, free wifi.

sheets and towels fresh and clean kitchen useful and modern with some free coffee, and water laundry on site is

was really nice, very well isolated (no noises to disturb you) with a comfortable bed; you have a kitchen nicely

kitchen utensils were quite minimal, but we understand this as it has no stove, just a fridge, a

we did not plan on cooking or anything, but ended up using the kitchen to make some snacks

the room: very nice, clean and spacious wifi was very good. the breakfast in the room.

wifi was very poor

room service

central locotion, fast check in, fast wifi, will stay again.

no wifi except on the roof top

was some troubles with the internet/wifi

family room was a hostelroom, but kids loved the bunk beds. great location.

wifi not bad as well

was no wifi in my room as the signal simply didn't reach the 4th floor

rked from the room)

the staff was very helpful regarding my queries on the wifi

the free wifi did not work in the room.

a great urban escape when visiting santa cruz:) and pet friendly

gym is a joke and difficult to access

also they have a gym and breakfast

very nice bar upstairs with fabulous roof terrace overlooking the harbour

gym could be better :) also do not book apartments on the 6th floor because it can be noisy from

no lamp on the bedside, no aircon, no self-laundry

daily room service, cleaning of rooms at a high level

late check out was a bonus

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

wifi 2 it's time for the walls of the rooms to be painted

pool, room, staff

the rooftop was lovely and wifi was good throughout the property

modern room, excellent location, nice swimming pool

the roof bar was lovely and although we didn t use the pool it also looked great

still have to pay for wifi access and cell coverage is blocked in the rooms giving no choice

room service breakfast was served without cutlery

is missing a gym and pool, which would be expected from an nh in the downtown

is missing a gym and pool, which would be expected from an nh in the downtown

roof top bar is a must visit

is not run by the hotel but mojito at the bar was not good

comfy and modern. wifi

the room felt spacious, the shower was very powerful, the wifi was robust

the hotel bar can be noisy..

i had two rooms in the opposite sides of the hotel and my kids had to sleep away from us other than that it

the wifi was a bit fiddly to log in to, but worked great after that.

breakfast price is too high for the content offered

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

wifi or reception did not extend to my room (though this is only a small negative for me)

good breakfast, the pool and public transport nearby really added up to an exceptional experience

parking, rural setting

a few days been several but this one is the best clean, spacious very well equipped and great wifi for being in

kitchen is well equipped with

plenty of space, a well equipped kitchen with one less wine glass

the house is surrounded by pine trees, and there is plenty of space for kids to explore

kids were super happy to rin around and play on the small

there is laundry facility available at a charge which is great for longer travels like ours

pool cold in decemeber (be aware) but pool not needed

kitchen well equipped

some small, not important things as a small water pressure in shower, no wifi on some rooms.

plenty of parking

breakfast was served on the beautiful patio between the trees, plants and fountain

the hotel accommodated my dietary needs with gluten-free bread at breakfast

be advised that parking is a couple blocks from hotel but it is easy to pull up to the front to load and unload

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

- little bit noisy from kitchen and other rooms - wifi was not very stable

easy access to free parking

breakfast, bar meals and restaurant really good

pool and gym has to be booked in advance because of covid restrictions

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if

the water pressure in the shower was great, and it was magical to see the stars directly from the parking lot

various places like pool bars and spa and other things to hang out and try

put more aerobics equipment in gym

gym was on the roof which could only be accessed by lift (not very safe as one wasn t working

spa & pool are fabulous, water in pool is warm

lovely pool area, right next to the beach. good buffet and lovely cocktails.