vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and

located center of the city, walking distance to many good restaurants and parking -which provided for free

the hotel accommodated my dietary needs with gluten-free bread at breakfast

there is laundry facility available at a charge which is great for longer travels like ours

pool cold in decemeber (be aware) but pool not needed

loved wandering around, the company of other kids and the cats :) the house had a well equipped kitchen and 2

kitchen well equipped

there are a lot of parking

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the

only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

kitchen is well equipped with

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

my kids enjoyed

no wifi as well (only in reception you have pretty weak internet)

park can get very full at times, but there is plenty of safe and free parking just outside the gates

clean, tidy, comfortable, quite, kind staff, great swimming pool, parking lot

breakfast price is too high for the content offered

- wifi is only in the lobby, mobile signal only outside

perfect location for exploring teide. breakfast is superb

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

wifi had frequent disruptions and the tv wasn't working.

the breakfast wasn t fresh, all cooked meals felt precooked

nice hotel, great dinners with free water and wine, nice swimming pool, friendly staff

it has a giant balcony and my kids has a lot of fun to play on

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

wifi is not password ptotected what is very dangerous these days, they should change it

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner),

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

the hotel facilities are excellent, first class gym, beautiful manicured gardens, mini golf, tennis& paddle

but we really appreciated him keeping up kids' disco just for our daughter

no wifi in rooms. food is just okay, not good and not bad.

breakfast was great and for what we paid, it was complete value for money

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

friendly staff, lovely hotel, breakfast great.

not a lot of choises for kids

the indoor pool is not suitable for children. always used by aqua

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

the swimming pool is heated

nice hotel, lovely staff and good food! enjoyed time at the swimming pool:)

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

good comfortable and clean room good wifi and laundry everyday.

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

food for breakfast and dinner had very good options

very good everything, good breakfast, big pool, good personnel

loved adults only

self service laundry was a

the laundry service left our clothes dirtker then they were before with and unpleasant smell

i also seen a laundry service advertised although we didn't use it

there is no 24 7 room service or a bar to eat something in late night

wifi was mainly ok but connection was not always possible.

small swimming pool on the roof to relax

nice small-size pool and relaxing facilities

unfortunately wi-fi only in 'wifi zone' where also was very low

wifi useless

no bar to get a drink

pool is very nice, rooms are spacious and clean, perfect location, close to the center but quiet,

is a few extra charges and deposits for things like using the room safe, towels for the pool

the same every day, bad coffee and juice, and the gym equipment was very outdated

very friendly staff and a nice swimming pool

food,staff, clean, pool , pool bar, location

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

great shows, live music in the bar every night

amazing pool and hotel buffet food

wifi didn t work properly, was very slow.

the pool area was great, the restaurant for lunch was very tasty

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

are many nice rooftop lounge areas and a pool

great hotel near the town. clean room. good pool area.

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and

i enjoyed the gym activities in the morning such as pilates, aqua gym and yoga

bad wifi connection

everything was great and the breakfast 5 stars very good.

-very good breakfast and dinner, well done to the kitchen chefs

little playground for little ones is very handy if you are with kids

unsure if any wifi as wasn't told about any and didn't think to ask as our phones already on spanish network

wifi was not working for all 3 days i was there

great kitchen, fast wifi, amazing views from the roof. very clean, large bathroom, good price.

there is a swimming pool in hotel as well

you would have to send it to laundry to pay for it

the hotel garden was beautiful and fascinating, pool area tidy and cozy, and the food at breakfast as well as

the wifi was also really bad, but luckily the 4g was fine

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

we travelled with our grandchildren and spent most of our stay around the kids pool which was perfect for us

only downside was the cold water in the swimming pool

the bar staff had such a great bond as a team

parking in the town wasn t super convenient but if you don t mind parking on a road and a 15

good buffet breakfast

the views are fantastic and the pools, pool area and grounds are spectacular

pool area with mountains views is spectacular

of the dining not managed well esp breakfast was a shambles

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very relaxed atmosphere

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch

firstly, i have nothing to say about cleanliness, everything was sparkling clean with daily room service

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

the staff is amazing, especially the breakfast staff

the hotel was pet friendly, it was not ideal when the people next door ( 202) left their two dogs in the room

the pool area again had plenty of sunbeds, parasols & tables

didn t like that fridge not working when you are not in the room, wifi 30min free then you need to pay

also the wifi would not work in our room on any of our 4 devices so payed to get better wifi, but that

stayed in room 306 overlooking the pool and ocean

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff

good location in the park with nice view and well carried pool and garden

wifi was terrible unfortunately

excellent food, and a huge choice at breakfast and dinner

very friendly, very clean and tidy from rooms to garden and the pool area, food good very nice selection and

self service laundry is also paid

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

also wifi wasn't given at check in but only (reluctantly

the kitchen area is equipped with all necessities

laundry too expensive

breakfast was superb. the location and pool were excellent.

beautiful room, great food and the spa was fabulous

the pool on the roof top was a great bonus

pool water very cold. pool closed at 6. needed to stay open until at least 8 pm

adults only, location, staff very helpful particularly reception

would highly recommend this hotel the room was very clean the bed really comfy the pool was lovely the staff

staff were very pleasant and the daily room service was good

great views from all accommodation and pool great to swim

the adults only concept is great

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

internet wifi

hotel, fantastic location, fabulous breakfast

breakfast was exellant..very nice canarian food,

spacious and clean room, lovely balcony,nice pool area.

noise from bar below was unexpected but stopped at 11pm so bearable

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

size room with sea view, large hydro spa bath in room

no bar for residents only bar for public

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

stayed 5 nights , my room on the first 2 nights had zero wifi , i was only getting a signal from neighbouring

was there wifi?

fully equipped kitchen

the room was quiet and cool (both style and temperature-wise), cozy rooftop terrace, full kitchen, little garden

additionally, the kitchenette was completely lacking basic utensils

also breakfast needs some extras like milk, ham, more fruits

of you have kids and would like a bit of entertainment this place isn't for you

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

most of the staff were very friendly, good facilities, pool table etc

the location, cleanliness and the breakfast

lounge bar area is quite dated and dark

concerning the breakfast room (after a renovation i presume)

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

one uk channel on tv for nighttime but not a big deal pool slightly small

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

wifi was randomly connecting and disconnecting

- the wifi connection barely worked

2 pool areas, both very clean

friendly and helpful staff, great pool, tasty food, big adapted room. thank you

also no laundry service

in and out bar has great staff, reasonably priced drinks and live music every night

spa was nothing special in our opinion, just inside pool with a few showers

ie where is the spa, the prices, whether or not they do room service,

every evening in the bar interesting performances of guest artists

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

poor service in the snack bar on one particular afternoon.

loved the gym on roof which i used every

really, they stopped opening the gym early, which is the time to go, and opening it at about 11:30, when the

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

the spa has a great gym, pool with a waterfall, 2 saunas and a large steam room and treatment rooms

the cleaning rooms, they leave your room exactly how you want it( you arrange the room for the kids) they clean

the parking spaces are very narrow so you really need to know how to park :) but that's valid

laundry price are ridiculous: 6 euro for a t-shit

beds and tables and chairs to eat out side complex has very good facilities swimming pools mini golf etc good

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

the wifi is an absolute shocker in the rooms. don t go here hoping to get some work done.

wifi not working in the hotel

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

mini club ud83dude22 or anything to bring kids attention

bot much really. pool showers were cold and bike in gym was broken but that s pretty much it!

the bar shut quite early after dinner.

the acoustics in the room makes all sounds so loud - if there are kids in the pool, you might need some earplugs

the bar closes very early and the breakfast starts later than in other properties.

the gym is lackluster, but as to be expected for a hotel gym.

very nice staff. the location is great and the breakfast has all you need.

the breakfast was excellent

i parked in the street where the hotel is, but it may sometimes be difficult to find a parking nearby

great location, tasty breakfast, friendly people.

the only caveat of the hotel is the lack of parking space in the surroundings.

there are laundry rooms - cut down on your packing

like earlier gym opening hours as husband would have loved to get his workout done early

- spacious rooms - animation team and activities like mini-golf, ropes course, mini-disco, billiard tables, -

offered the use of the spa on the last day to shower before heading to airport

really amazing breakfast and dinner buffet and friendly staff everywhere - reception desk, housekeeping ladies

wifi was slow and on and off.

at the bar the likes of pina coladas were pre-made out of a bottle which we didn t mind for when it was

adults only venue, spacious bedroom with comfortable beds of super king size

wifi authorization method

also wifi quality could be improved, i could barely use it while in the room

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

the infinity pool for those with platinum stay has a great view

probably the best breakfast we've ever had in a hotel

the food was amazing, and the snack bar always full with good stuff (we had the all-inclusive option)

there were always beds available and the pool bar was great

we submitted 4 requests for laundry and none were completed 3

breakfast buffet is marvellous

there is no area for kids

i liked the amenities and location close to golf course

had to wait 20 minutes the first morning, and 15 minutes the second morning to be seated for breakfast

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

the atmosphere, the beautiful swimming pools ideal for small kids

pool villa schedule could be prolonged for an hour or more, at least at the adult-only areas

gifts to excellent service throughout our stay at the hotel, its restaurants, the spa, the kids club

could be improved and wifi signal too weak for a 5 star hotel

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

spa and pool facility is incredible

would have been nice to have more vegan options at breakfast

staff, beautiful location, spa facilities with swimming pool and complimentary tea, awesome huge room, comfortable

need, the food in restaurant (we had half board- breakfast & dinner),it had a very well equipped gym (my partner

parking was available free nearby

wifi not working very well (we had signal in our room, but after connecting there was still no

only could we wifi access in the common area wich i find quite

location very good, quite location, parking close by...

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

it was disappointing that the pool was closed during our three night stay.

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

good parking

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

ample parking space too

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

there is parking on the street available, we had no problem finding a spot

clean- no concerns at all - breakfast was really good and filling - very generous portions - parking was really

wifi was only available in reception, would be nice to have in the rooms

parking is free, in front of the hotel

the spa area is a bit dated.

nice spa pool

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

very nice outdoor pool

only used the outdoor pool once or twice as it was a bit chilly during our stay but all in all we had a brilliant

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

the entertainment, the food and drinks, the pools and pool area

the gym needs improving. too small and not enough equipment.

amazing resort . animation team brilliant , kids club staff were brilliant thank you

much space, fantastic covid measures, friendly staff, great value for money, kids loved it and i will definitely

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

the suite was very spacious, with a super comfortable bed and a sofa bed for the kids

room service for breakfast was expensive and food not upto standard toast was like rock and beans

at breakfast was always delicious

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

food was excellent, we loved the multiple massive swimming pools (one of them exclusively for kids - roni

the hotel s facilities were top-notch, especially the swimming pools and spa, which provided a perfect space

room service was suggested

kids loved the entertainment and claudia & gary were so good getting them involved

friendly staff and excellent kids club and mini disco, our daughter simply adored going there

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

were so friendly and helpful, loved the help yourself during the day at the pool bar for food/ drinks

kids club and staff great

i have also used the express laundry service which was done in less than a day and result was good

in the hotel was excellent from reception staff to restaurant staff and bar staff will definitely return had a

t like cocktails from pool bar filling like you drink water, completely different taste same cocktails in

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

kids pool was off to often, staff explained it with a wind

of the bill was poor , did not itemise the bill correctly on what was charged to the room for the bar for the

friendly staff and manager was great only down sides are lack of a bar for a drink after dinner in the evening

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

the room service is also excellent, they cater to your every need and they are very fast in delivering

we did experience an issue with the private pool boiler in villa eden which is a 2 bedroom villa

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

we had a panoramic suite with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully

the room service charged 3 for ice cubes

location is not ideal and they are having trouble with the wifi and i was not fully operational till the next

the gym was also well equipped

although there is no network coverage, the wifi is reliable

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

but in the living room and kitchen it is fast and reliable

cellphone signal on the place, wifi good just quite slow, but usable

great kitchen and bed

valet parking

the birds that kept singing outside by our private luxury pool

the food, be it breakfast, lunch, dinner or room service was first class

the breakfast was delicious with everything you could ever want

room service was very nice and had really good food with good selections

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

breakfast very simple

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

we had dinner there and was very good, breakfast was good also, staff very gentle

great breakfast

we also preferred the kitchenette and laundry facility provided in the room

the adults only rooftop pool was fantastic both during the day and the bar for sunset drinks

we got room service on the 29th, 6pm

i highly recommend to visit spa and to get deep tissue massage from carmin

guillermo on reception was incredibly helpful even arranging golf buggy transport to the trattoria restaurant

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

the bar at the pool with cocktails quality is awesome

well equipped spacious kitchen and dining area

room service was difficult to order

could not borrow an iron to use in room had to use laundry service

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

excellent pools and great pool with slides for kids

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

spa treatment was amazing

kids loved the place

breakfast was amazing more than enough for breakfast and lunch

brilliant food in the tapas restaurant and excellent cocktails at the pool

breakfast, excellent rooms (sea view

poor cleaning of the room and bad wifi connection.

pool area, the room, the staff

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

i wanted to use the spa but it was closed because of covid restrictions.

the private pool area looking on to the beach was beautiful and the pool side bar made it so much better i

tired rooms and no room service

spa area pleasant

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

breakfast was delicious one of the nicest and best quality brealfast buffets i have eaten from

rooms were a great size and the pool area was very nice

loved the pool, spa and bar to watch the sunset

i actually liked the walk on an evening, i had the opportunity to talk to the kids longer than we get to at

we cannot get sit in that place but we can enjoy of el espanol in the pool area

a little more for kids to do maybe would be good

food was very good, we had breakfast and dinner included

few english speaking staff. school dinner food. uncomfortable bed. no kids club

not with smaller kids, though

the kids club is amazing with tons of things to do for the little ones

leaves all over the pool area

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

really beautiful garden with lakes and all the fauna… our daughter as well as the other kids loved feeding

serenity, tranquility, excellent facilities, kids happy, parents happy

parking

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

place has parking space too

there is a parking inside the house

the parking was available

the smell from the laundry cloths dryer on my balcony in room 1115.

wifi reception could have been better, otherwise perfecto

breakfasts, great choice pool and pool bar evening entertainment

very slow wifi connection

we went on an all inclusive basis. the snack bar at the pool charged

the gym ball needs pumping up

demographic was particularly older maybe inevitable in an adults only hotel in november

excellent maid room service

the breakfast buffet is the best we've ever seen, and the terrace outside is a fabulous place to start

this is consistent across all areas, from room service, to the spa, to the excellent restaurants

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

swimming pools, gym, room

young kids were aloud in the jacuzzi unattended

underground parking super important when you come to visit during the summer hot days

rooms are stunning, breakfast buffet best i have ever encountered, pool area super clean and staff just completely

the price of the laundry was every expense after the price we paid for a upgraded room

loved the breakfast and sporting choices

there is also a mega, brand new gym in the basement

swimming pools for kids and all other activities are great to entertain little ones

rooms were gorgeous, breakfast was amazing and there was an adults only section to sit outside

no internet wifi

nice that it had a gym

breakfast was great so many choices

wifi a bit hit n miss in pool area, that's all.

the pool bar always had cold food , burgas hot dogs and chips

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

eating breakfast and dinner in the open air. and lunch too, always a special experience for us.

spa was closed because of covid.

the pool area is really nice, very spacious with lots of sunbeds (but not too crowded)

we were always able to get a space by the pool after breakfast and particularly enjoyed the salt water pool

bed v hard not gym is getting tired

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

room and bathroom quite small compared to other places at this price. spa not very large either.

room service menu was poor the main restaurant was only open a few days per week

laundry service

wifi was poor. entertainment could have more dancing

they are from a pumping machine - description on booking mentions room service, when we called the reception

good gym but small

every year is a little bit worse and the choices are smaller but still it is enough for hungry kids, specially

free in room safe and free wifi

overlooked the roundabout but we got used to it, but great being on top floor near the roof top pool

the downstairs bar area where entertainment is held could do with some refurbishing

the receptionist explained everything we needed to know about the hotel for our stay, including pool towels

a/c worked very well good was great staff very helpful spacious room adults only pools lovely rooftop pool sea