parking

place has parking space too

the parking was available

there is a parking inside the house

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is

the breakfast and bar snacks (poke bowl) were delicious

breakfast was worth the money

nice breakfast with many options

the bar was reasonable for drinks considering the standard of the place

renting a car there's a free parking on site and if you're staying longer there is a self-service laundry

terrace with private sunbeds ❤️ and the animators in the kids club

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

sauna wasn't working. gym equipment needed updating

mini golf, playground, and many games for kids

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

i would suggest to improve the parking because i was always scared to ruin the rented car.

wifi was sketchy in our room ( outside it was fine

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

excellent breakfast buffet, stunning property and location.

laundry facilities, just 2 public machines with one broken, for a very busy resort, totally

too few laundry machines for the size of the

the pool snacks and desserts at lunch and dinner could be better.

close to everything needed, breakfast had great variety and very yummy

breakfast was great, lots of selection

no smoking was good to hear and the room had nice cool air

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

the gym equipment also needs

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and

i wish the pool times were extended so that they close at 8pm

the breakfast buffet catered for your every need with waiter service bringing your eggs of choice and

breakfast was excellent and nothing was to much trouble staff were friendly and very

direct cellar access to the golf course with the hotel's own buggies and locker rooms for your golf clubs

gym/spa didn't open until 10am and closed for lunch

direct access to the golf course

and interior of suites are fantastic breakfast delicious heated pool great place if you have kids all staff very

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels

the kids day time and evening entertainment was great

clean,nice staff, goid for small kids

big, clean room with a kitchenette, a bathroom with two stalls, a living room, balcony and terrace

kitchen is a bit cramped for multiple users

the kitchen is fully equipped and there is coffee and tea in the morning

whilst rooms were a little functional, (could have done with pool towels and hairdryer), the place was beautifully

swimming pool is not a swimming pool it's really tiny

it reminded us of albergues for pilgrims on the camino de santiago, but with perfectly clean kitchen :) it is

should have the bare minimum like: porter to carry the luggage back to the room room service laundry - pressing

the hotel has its own mini market and laundry facilities

great villa, atmosphere, parking, and location. laundry service available.

the laundry was good

we used all facilities they have starting with a gym with a nice view, yeah you read it right, finishing spa

laundry, pool, spa, very basic gym, 24 hour reception, etc

excellent accommodation, nice pool, big rooms, friendly staff

staff where friendly especially at the spa we had an amazing couples massage

we booked a duplex apartment overlooking the golf course which was well worth the extra

there is a hookah lounge, smoke cafe , supermarkets , japanese restaurant , water park and much more very close

staff, food, location, wifi, the rooms. self service laundry.

laundry at the facility was a plus

the laundry room was adjacent to toilets

for tea facilities and iron - shocking tv didn t work at first and room was noisy especially on laundry day,

free wifi

was no iron available, they only offer a ironing/laundry service so perhaps bring a travel iron if you don't

iron or iron boards available so you need to use the laundry service and pay an extra 50% if you need it for

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

room service

plenty of sun loungers around the pool with shade if required

nice bar area for the evenings, sometimes with live music playing

fantastic gym facilities

we booked in january 2025, 2nd visit to this hotel, we got moved to las americas, to a none adults hotel, no

booked this hotel as i wanted a solo spa break/some peace and quiet

amazing hotel gym - good cardio and weights

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

(c) the reception bar area seems very under-used

the time the pool closed & there was no bar.

location, friendly staff, comfy beds, free wifi, free library

location excellent staff friendly and helpful roof top pool breakfast excellent

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

it also have a spa which unfortunately we did not have time to enjoy

indoor pool needs a little clean. mini bar empty.

bed was very hard and small, wifi didn't work well, tv was very far from the bed.

and outdoor swimming pool, charm of old building well renovated

room service was poor, they bringed my laundry clothes after 3 days

outside my room was very noisy. a van came early morning and would load up laundry

there was plenty to do through the day for adults and kids alike, yoga,pilates, archery,fashion show, pool

the location and the breakfast was very good

staff were amazing, from the cleaners to bar staff to the animation team

the pool area, the entertainment in bar. bar alongside the pool

specially bar team by the pool and chefs at the breakfast time

good wifi

the hotel is pet friendly it enables me to travel with my dog.

wanted to have a massage but their 'spa place' never seemed to be open even though the opening times say 10am-

services - the hotel couldn't guarantee a laundry service to be completed even with 48 hours (

pool, dinner breakfast

gym disappointing some equipment not working.

gym - underequipped and had some very old equipment

is especially good for families with kids because there is always a nice program for them every day

no iron but hotel provided a laundry service at an extortionate price

the wifi was awful, very weak,no signal,very frustrating,,so maybe need to improve on it

friendly staff, excellent breakfast and dinner, reasonable price drinks at the hotel bar, room cleaned and

beer and vine is two times more expensive than in the city bars wifi didn t work inside the

spacious room, good breakfast. excellent spa and a great location.

by the way, i really was disappointed by the fact that such a big hotel does not have its own laundry and we

it is also great for adults as they have 2 big pools and a great bar by the pool

the pool was great

entertainment for kids and adults in the evening was

comfortable hotel, great pool, gym

laundry service -ironing only on express service took about 30 hours to return and we were checking

updating, also i was unimpressed by hotel not having an iron for you to use, i was informed about laundry service

big hotel , a lot of space - use some of the space to make it more trendy for yonger adults, eks lounge music

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas (ample

the gym could do with modernisation, as some of the equipment was broken

irons only laundry service at 6euro plus per item no fridge had to pay extra for everything i feel like it was

laundry and ironing a bit expensive and the service is not fast (24-48h) unless you pay 50% extra

my request for an iron was declined and i was told to use the laundry service

was sparsely accommodated, daytime activities were in place and evening entertainment, including kids club

the spa was lovely too

public laundry 5 minutes walk

i would single out chef david (hocus pocus) and also giorgia from the pool bar

gym opened at 10

romantic room, the drinks at the bar, the cleanlieness, the options for breakfast and dinner, the wifi, the gym

expected a bit more from gym. it's more like cardio area with very limited set of weights.

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

this hotel is not adults only

it was my first time in an adults only hotel and found it so quiet and peaceful

staff, the rooftop pool and facilities, the quality of the room and the bathroom

not the usual tourist hotel as it is adults only

the wifi was very poor and not available in the rooms.

food. cleanliness. adults only package is a waste of money.

there was a minor issue with one of the pools when we were there but to be honest this didn't really impact to

water in swimming pool wasn't warm, especially for kids.

due to covid the facility's were not open, spa, indoor pool, kids club

best pina coladas in the sunset bar

everything - location, stuff is friendly, excellent breakfast

my room had no wifi for all the week expect the last day

to be honest we go down at 7 for a cup of tea then when the kids wake up go down as a family

of good size with a balcony and seperate bathroom, all of which were very well maintained by the room service

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm

i highly recommend it for families, staff is very polite and helpful, the swimming pool and kids activities

the breakfast is good, variety of choices

staff, kids clubs, adults activities, bars and swimming pools

were good the pool was great always got a bed but didn't like one day as people were drinking and smoking in

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

my son who is 18 months old had the time of his life: lots of activities for him at the swimming pool and he

they played well with kids and are great for people with kids

didn't like the people smoking next to swimming pool

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance

laundry got lost, and took 6 days to get back to us

the star prestige bar was constantly stocked and snacks provided

totally recommend and bonus it s adults only

only downside is that the rooftop pool is quite busy during the day and that you have to get there early to get

gym was good for morning workouts

pool area is amazing

thing that we knew beforehand: the children would probably have spent even more time in the pool if it was heated

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

the garden and the pool were great. daniellla was very nice and helpful.

swimming pool was a bit cold but i guess during the summer time would be perfect

no internet wifi

liked the standard single bed in the sitting room/ kitchen the buffet breakfast was varied and off good quality

very family oriented lots off things for kids to do staff were very friendly

pools great for kids

lots for kids to do

the room on the 7th floor above the laundry was very noisy 24 hours a day.

breakfast buffet

wifi not very good but who needs wifi when you are on

the pool was out of use and undergoing emergency

the hotel itself, room, lobby area, gym, cafe were spotless and really looked after

laundry service

the wifi in the rooms was very slow and unrealiable

probably one of the best breakfast / dinner buffets we’ve had

so it was still fine i feel if you were able to get two free drinks per night for the sun set bar included with

only area is much more confortable than family area, so if you visit hotel with kids you can not use

a laundry room for guests to use would be a

would have liked a gym but i did use the gym at the spring bitacora over the road.

breakfast was amazing and also the pool, gym and location

hotel, facilities and breakfast far surpassed my expectations

we had some roadworks throughout the day so the staff immediately upgraded us to a pool view room

there is a laundry room, and all the washing machines are out of service there is a football pitch and all the

the laundry room is nothing special and could be cleaner and upgraded

we loved the area, very nice to stay there with kids.

breakfast 10e which was really good

receptionist perfect staff great bar staff very clean really nice and quiet with a great

overlooked the roundabout but we got used to it, but great being on top floor near the roof top pool

wifi connection not really reliable.

a great hotel, mostly friendly staff, quiet (no kids running around), excellent and abundant breakfast, outstanding

would love to have a bigger swimming pool on the roof, but is also very nice the one that is here

only the food at pergola bar was not up to the standard

location and amazing pool oh and breakfast

beach is beautiful just a walk straight out the back gate to watch the sunset nice gym, small charge to use it

the variety of refreshments at the poolside bar i thought could have been better

good location with parking

brilliant entertainment for kids and

the experience of doing laundry was far from perfect as well, we called three times and when someone from staff

lovely communal areas, friendly pool bar staff

great room service, clean rooms, they came every day for cleaning and changing towels

waiting time for check in and out and the spa was not included in the price.

a huge advantage was free designated parking area in the hotel grounds

restaurants nearby - courtesy room - overall comfort - other activities such as yoga club, gym, spa etc

dirty walls, oldet furniture, problems with electronic keys (not only in our apartment), kitchen mist knife

entertainment, apart from kids pool nothing else for them although it’s

location, swimming pool & good vibe of the place

wifi not working, breakfast not enough coffey cups at times and the same menu each morning

breakfast was extraordinary and i was like 7* hotel

the overall facilities are also well maintained, especially the pool and sun loungers, and the lobby/bar is a

delicious food, relaxing environment, comfortable rooms, and nice room service

good indoor and outdoor bar areas

the sauna and gym facilities are very old

if the spa area was bigger

the lack of variety of bread at breakfast

we also had some room service / cleaning issues plus some power sockets and a safe not working half the time,

i know spain has some rules to not smoke on the balcony but terrace is not a balcony

room service was horrible

the rooms, it was said for security reasons it was not allowed but would be great to have as the laundry service

the daily room service was impeccable, and the housekeeping staff were absolutely perfect - kind, helpful,

the hotel has activities for the kids and adults

did not use pool, but it looked nice; they also have spa and gym (never happened to use as i stayed only for

there were so many things to keep the kids entertained and the atmosphere was welcoming for families

breakfast was incredible especially with the view and everyday a pastry chef would make something

lunch menu didn't offer any lite snacks for the pool bar which was a shame, otherwise, everything was

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is

the smell from the laundry cloths dryer on my balcony in room 1115.

i would just like the gym open a little earlier

very slow wifi connection

great pool area which was very clean

this is the only thing could be improved or indoor pool for familys will kids

good, didn't replenish laundry bags in the room after use

thought is that it don t have iron or iron board , you have to pay the hotels laundry to do this for you at

complementary drinks no tea or coffee in the rooms and no iron available you had to use the laundry

the pool was huge and lots of activities during the day

no tea or coffee in room and no room service

excellent for family s with small kids (without being in ur face), couples, older groups, and it is close to

there are highly rated restaurants in the hotel itself and the breakfast is exceptional

mr vargas was always finding a good spot outside for breakfast

wifi was good

the pool near the gym is heated very much, so even when (if that would happen) it rains a bit it stays like a

the price of the laundry was every expense after the price we paid for a upgraded room

loved the breakfast and sporting choices

the breakfast is huge and also there is another kids' room so parents can eat while kids are playing

no pool tables

one staff member went out of his way to let me use his own personal phone when wifi wasn't great on hotel tablet

breakfast especially the fresh omelette counter is a work of art

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

the room, location, breakfast and breakfast room, pool area, staff, gym, relaxing atmosphere, made our children

borderline hostility from spa receptionist

could have done with a better snack menu at the pool bar

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

wifi not working

parking was also easy on the road outside the hotel, we could always find a space

wifi didn't work for my computer (it did work for my mobile phone

breakfast more than adequate hint: order a paella in advance (seafood/mixed) you will certainly not

the kids club staff is also amazing

underground parking super important when you come to visit during the summer hot days

swimming pools, gym, room

the room service food was also a poor quality

the very convenient parking

they send laundry out and i knew to kiss it goodbye then

minor but one of my personal laundry bags went music, which i assume was accidentally taken by the house keeping

easy to get parking for free on the other side of the street

pool area and gym really nice - super relaxing atmosphere

location a bit hillly, other sid of hotel is practically open field parking space

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

spa treatments very expensive

free parking underground was provided along with breakfast

had the suite for 6 people - 2 adults and 4 kids

we also ordered room service one night from la trattoria (the italian restaurant in the hotel) and the pizza

food in decent we had room service a few times and tried 2 of the hotels restaurants

we mostly were ordering dinners from the room service and it was all very nicely organised: fast, beautifully

breakfast arrangements and a wide range of food

pools were exceptional - staff were fantastic- breakfast was comprehensive, served in a great location - a wide

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

over priced for what you get, poor wifi, over priced mini bar this should be included in room price for price

staff, breakfast, room - everything was just perfect

lovely pool area and great pool bar/restaurant

the kids club is my daughter's favourite

the hotel offers free underground parking, and it has direct access to two sandy beaches, one with black volcanic

very relaxing adults only stay, we're definitely going back next year

the room service was not consistent

breakfast was amazing

gym is really small with not much options for trainings

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

would have liked better wi fi- our phones kept losing wifi also shampoo and body lotion and bigger towels the

riu is really lovely with 3 pools to choose from (one being an infinity pool over looking the beach

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

excelent breakfast and location. very friendly and forthcoming staff.

the gym.

excellent breakfast, service, views i loved everything.

charging for car parking if you wanted covered parking

food was very good, we had breakfast and dinner included

was delicious and served in a beautiful location around the pool

perfect hotel for staying with kids

wifi should be free everywhere and not just in lobby

kids under 16 were not allowed in the jacuzzi.

also plenty of parking opportuntities and super helpful hotel staff

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

i was not feeling well one evening, there was no one to provide room service someone was to call in half hour

prices for the spa treatments were affordable

very affordable & convenient laundry service (3 , usable at any time)

they offer free coffee/tea, facilities for cooking, laundry service

we also used the laundry service once

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

i wish the room service menu had been a little more robust

kids club was awesome and our little ones always coming back smiling

breakfast with justine and her team was extraordinary

we also preferred the kitchenette and laundry facility provided in the room

luxurious adults only hotel

the rooftop restaurant is a five star dining experience, and the rooftop bar is a must

we got room service on the 29th, 6pm

the adults only rooftop pool was fantastic both during the day and the bar for sunset drinks

everything - especially warm privat pool, comfi beds, good food, views, location

wifi was not good in the room

main restaurant food wasn t nice. room service was terrible.

pool was so clean and relaxing

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

special mentions to giuseppe, rafael, jose, ismael and alessandro (who showed around a 2 bedroom pool villa -

the pool area is stylish with very comfortable beds

the bar was a bit over expensive

the pool area was lovely with comfy day beds and never full during our visit

the lady at the spa was lovely and extremely helpful and accommodating

outdoor music on ground floor bar / pool area (cheesy and takes away from fantastic atmosphere)

villa with spacious rooms and beautiful terrace with private pool

having your own terrace and pool was the best part and totally worth the cost

the mini bar is also not ridiculously priced

laundry on site

the gym is new and good

hillside i'd live there ;) ) it's placed right in the middle of vacation homes, other hotels and golf courses

the room service was great and friendly

staff never explained the facilities/ gym / restaurant etc

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

self service laundry

approximity to airport, very small town, so not much to do except golf and submarine trip.

place to chill and relax by the pool

the wifi was disappointing, had to pay for it . expensive.

very small issue - 1) - there was no laundry service at the hotel - and nothing available locally - i did see

liked the staff at the reseption, the pool and bars, everybody was friendly and helpful

actual layout of tables/seats in a bar during evening shows,where ever you will sit (if not in a front) you will

great location beautiful views of the sea. close to golf courses staff friendly and helpful

friendly and helpfull, hard working animation team girls during the day, lovely yoga and aqua gym

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

there was a seating area at the reception, but not really a bar where you could have some drinks during the

room equipment (no table although the room was large) wifi very patchy breakfast disappointing

make sure you book the spa ahead

fantastic food & spa facilities which was great after a long day hiking

tea/coffee etc); all new; very quiet although close to the road; nice lounge zone instead of pool, with a

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

good parking

great hotel with great bar & restaurant

were amazing and friendly, handy app service to organise everything, dinners, laundry, extra shampoos etc

of pools, quiet, free parking with lots of spaces and overall great facilities

super friendly bar staff

- the room service made a mistake and charged me for 2 dinner when i only ordered 2 bottles of water

pools including 1 heated ,lake for kayaking, nature reserve park , many sporting facilities , kids club excellent

the royal level beach and bar were also great features, and the staff were friendly and welcoming

very well looked after outdoor spaces and swimming pool

in the royal breakfast/ buffet

plus, deivis at the pool side who was so thoughtful and attentive, bringing little treats and drinks throughout

niggles, breakfast buffet was alway luke warm, no toiletries next to the bath, had to squirt out shower room

internet not free the fee is 2 euros no iron or iron board & they don t have laundry services

thing and it's not a big, the thermo pool wasn't warm and the pool guy/lifeguard spoke very little english

charger was broken by the person who cleaned the room and not replaced not information about room service menu

wifi could be better - the water in the pool could also be warmer.

the spa and sauna was not well maintained and could be much better if it was cleaned

no source of drinking water or water for the coffee maker, other than a trek to the bar area

breakfast nothing special

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

wifi stability/signal needs to be improved.

wifi is very slow

maybe just one thing, i thought the hotel had a parking space but it hasn't

location very good, quite location, parking close by...

also didn't know that parking would be difficult

com platform - parking is on the same street in designated places, or just around the corner

she allowed an early check in for my father's room

the hotel is very clean, there are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a

d suggest to not allow vaping on the pool and solarium areas like the smokers have a place where they can

nice hotel with entertainment, heated pool, restaurants

kids club and swimming pool

the wifi simply didn't work. at all.

near the airport and very clean. kitchen available for use.

wifi connection poor

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

the wifi works well

i have also used the express laundry service which was done in less than a day and result was good

for guests with dietary restrictions, a little creativity in the kitchen can go a long way, but here it felt

wifi in the room is bad

wifi was poor, it was sometimes hard to watch a youtube video not to mention uploading some photos

thought it was an interesting detail that the gym is open 24hrs

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

rooms were spacious and beds super comfy

wifi

the different pools allowed my family with older kids to enjoy a space that was not over run by little kids

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

cleanliness and room service was superb

hotel, clean, modern, comfortable large rooms, swimming pools, including heated ones, underground parking ocean

wifi coverage is decent when in your room, and at the pool, but could be better.

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

people working there from the bar to the restaurant to the kids club and performance crews, such wonderful,

how spacious it was & that there was more then one pool to chose from if one was very busy

pools, food, room bars, staff all spot on

there is no small pillow. the gym is underequipped, no dumbells

the staff was very friendly, the breakfast was pretty good, the location is good.

breakfast was good some fruit would have been nice

very large room with balcony, clean bathroom, very friendly staff, sufficient breakfast, great location

the breakfast was average and the lack of wifi in the rooms was inconvenient.

the breakfast was sufficient but nothing special

- very loud (next to the busy road) - hard mattress - very weak wifi connection - small tv

good wifi

wifi was not protected

the location is perfect and the wifi.

convenient location. 24 hour access. wifi. clean. well ventilated.

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

location was brilliant, right on the beach, and everything was covered at breakfast

stuff was helpfull, they have private parking

the breakfast was sooooo great, so many different things

excellent breakfast

it looked like some storage rooms or laundry rooms were remodelled into bedrooms

friendly front desk who let us have a late check out so we could get one more dip from the sundeck

bar terrace at the back with stairs down to the sea was a real bonus

the bar service on the deck was excellent and the view was lovely

00 can't use balcony on night room basic no entertainment nowt for kids

i have never seen anybody sweep below the beds, laundry room was a mess, the fridge smelled, and i had to wipe

wifi exceptional (>75mb/s)

actually there's really nothing to complain about.. maybe wifi: works only on 1st and 2nd floor.

dirty grown up kids, not cleaning their stuff in the kitchen, they should bring their

wifi sometimes disconected