the pool is rather large for real swimming

walking distance was the local town with a number of shops and cafes/bars

the parking was small, and the wifi wasn't the best

we had problems with wifi all the time. bad signal(

the parking was small, and the wifi wasn't the best

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

no wifi in the rooms, the room's balcony door was hard to pull open and didn't close properly, one

have older children (we went with our 6 month old so not useable for him haha) the restaurant and bar were both

the hotel were dominated with german grandpa and grandma and also lot's of kids

we spent a week with my family ( 3 kids), we enjoyed the stay so much

parking, rural setting

pool is heated and we got a great breakfast with freshly made omelet

to reach it not in an amazing condition, dinner too expensive for what you get and wifi not existant

rooms, very peaceful, has a lovely pool

was nice and spacious but very dark due to being in the middle with limited exterior windows in kitchen area

breakfast was very good, hotel and swimming pool as well. unfortunately wi-fi only in

limit on free wifi, the seafront windows didn't close tightly, so the cold february wind blew in

the pool is rather cold as placed in the shade most of the day

was very good, hotel and swimming pool as well

the room hasn't wifi service

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

breakfast perfect, room cozy and spaceous

the breakfast was very diversed, with a lot of options

lobby bar wasn t to a resort s standard; friendly staff, however, the level of service wasn t as

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

location, a lot of parking space ( in front and behind the hotel) , pools, food, etc

kids liked the pool, breakfast was great, rooms very specious

staff is super friendly and very welcoming especially isachis who always looks after kids during mini disco

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

we also really loved the gym, we only went twice but we appreciated being able to use the gym and as we were

my example, whoever signs the sky bar knows where it is - i never found it

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

there is no club room bar with premium wine/spirits/snacks

very good everything, good breakfast, big pool, good personnel

quality of food lack of entertainment opening hours of bar lack of heating in room

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

poor wifi in rooms, only good wifi in reception area, extra charge for gym and sauna

spa is broken

amazing pool and hotel buffet food

staff. facilities. activities for the kids.

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

pool is clean and large

a bit too far from city centre and sea front. also kids area no available.

i am not sure if the pool is suitable for kids, it was very cold

we ended up ordering coffee from the hotel bar after breakfast every day because, unlike some of our friends,

self service laundry was a

i also seen a laundry service advertised although we didn't use it

the laundry service left our clothes dirtker then they were before with and unpleasant smell

wifi was mainly ok but connection was not always possible.

wifi in the room, only in reception

you would have to send it to laundry to pay for it

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

rooms, pool, restaurant, bar all excellent

the pool is wonderful, clean and has beautiful view

there is also a swimming pool overlooking the atlantic ocean

but fix it only on another day - bad cocktails in bar - very loud

the same every day, bad coffee and juice, and the gym equipment was very outdated

customer service at reception, breakfast was great value for money, very good location and vibe

food,staff, clean, pool , pool bar, location

pool/hotel bar not staffed very often

great breakfast overlooking the pool

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

manuel in the lobby bar always has

the leisure facilities , pool and gym were clean and tidy

pool was pretty cold (not heated in december) - wifi network was not secure as it was a public wifi without

wifi and breakfast

place was great, lots of places to chill, a pool table, a swimming pool and even a gym

very comfortable, great location, breakfast and dinner available for a good price

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

wifi wasn t great

self service laundry is also paid

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

great views, clean rooms, regular laundry cleaning

for short balcony breaks, so wanted a room with 1) a nice view from the balcony and 2) good wifi

put a free spong in the kitchen for cleaning and easier access to wifi

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook

delicious breakfast and dinner

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

breakfast had many options

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

also bar snacks were not available (need sandwiches or chips) as no shop near by

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

service in restaurant and bar excellent

pool is outside, but has glass screening which helped with warmth

friendly welcome by the hosts a quiet comfortable room, private bathroom, a kitchen with all i needed and a

it has a kitchen and a balcony

the rooftop solarium and pool has spectacular views across the north coast of tenerife

shower, bathroom and kitchen facilities very good - i wanted to self-cater

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat

spacious and clean room, lovely balcony,nice pool area.

also the breakfast was very nice and tastat

loved everything about this hotel location perfect loved the rooftop pool

the location, the view from my room, the pool.

has a pool on the top floor

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

sauna and spa were both good and enjoyable

perfect, excelent location, perfect hotel with amazing pool and excelent breakfast

spa & jacuzzi at no extra cost

only minus is wifi

breakfast is good

clean room with kitchen utensil and fridge

large room with good equipped kitchen and bathroom

adults only facilities in the room friendly staff breakfast central location cleanliness

wifi only available in public areas.

i really liked the kitchenette in the room

laundry too expensive

the wifi stopped working after a few hours and a message kept popping up that there are too many users

internet wifi only in reception and restaurant

need for intensive use of air freshener spray on the 5th floor ( public area with restaurant and bar ) opening

everything was simply great, the spa was a great treat on the stormy days.

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

please note that parking is a 10 minutes walk away

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although

helpful attitude of the staff when we checked in, for parking our car

nothing to dislike. lack of designated parking was the only issue.

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

we went half board and we're very happy with the buffet both at dinner and breakfast, great choice

15 mins away from beach or the area with main bars and restaurants

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

wifi was terrible

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

pool area

small but very convenient gym

the night time bar area looked a bit dull. i didn t use it though so can t really say.

the bar was excellent and the choice of wine really out of the

excellent valet parking (doormen are to be complimented) stylish, spacious room

attentive staff, great pools, spa and kids club

friendly staff, very clean, serene atmosphere, beautiful garden with exotic birds, great spa & gym

the spa has a great gym, pool with a waterfall, 2 saunas and a large steam room and treatment rooms

there's a fun pitch and putt mini golf course that's free for guests to use

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely

great breakfast with lots of choice and nice sea views, staff were very helpful, rooms were spacious and

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

comfy bed. lovely view. lovely pool

com that this hotel is pet friendly

roof bar closes at six. not really another bar for residents to use in the hotel.

wifi no parking neither of this was a problem and we were directed to a free car park nearby

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

also no laundry service

food, not much options especially for kids limited selection

wifi was not always working

breakfast and dinner were very good with plenty of choice, and we especially loved the fitness room

nothing for the kids!

setting pool was a good size as the sun deck area, not on top of each other , breakfast and evening meal

the spa area was closed due to covid even if it was advertised as open before booking

the wifi in my room did not work well. i stayed in the third floor.

very good location. tasteful dinners, average breakfast. wifi access. room size.

the location, breakfast and staff were all brilliant. a lovely stay.

laundry price are ridiculous: 6 euro for a t-shit

wifi signal in the room was very weak

there is an interesting bar and well-equipped gym that almost nobody uses

no sun on balcony so too cold to use, pool area very nice and sunny.

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny

every single sock or napkin you want to send for laundry is like 2 euros/each

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

very expansive laundry

the rooms were very quiet on the 12th floor, with good wifi access allowing the watching of netflix etc in our

bathrooms could benefit from a bit of improvement along with the kitchen

kids were super happy to rin around and play on the small

i was especially impressed by the kitchen

only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

kids were super happy to rin around and play on the small

there is laundry facility available at a charge which is great for longer travels like ours

some small, not important things as a small water pressure in shower, no wifi on some rooms.

house is located in a lush green tropical garden with a lot of space for the kids to explore

wifi is slow.

small playground for kids, our son loved wandering around, the company of other kids and the cats :) the house

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with

also, free parking nearby is convenient

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

in the historical centre (which we wanted), parking is a few minutes walk uphill from el drago car park (free

great kitchen and bed

expect and the hosts are so helpful ud83dude00 even though there is little to no phone signal the wifi is strong

the wifi was the best i had in all of tenerife

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

some facilities for kids

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

was reasonably clean and room service satisfactory

the room with a private terrace and a small pool provided us with the peace, quiet and privacy we were looking

some facilities for kids

big, convenient parking

excellent hotel & excellent service in the reception and the bar they treated us very well

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids

the hotel is great with swimming pool, gym, bar

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star

location, cleanliness, helpful staff, parking. swimming pool with a great view. tasty breakfast.

laundry service very reasonably priced

hotel with excellent dinner and breakfast as well as very nice and professional staff

no poolside bar service at all, and no apparent means of getting a cup of coffee or tea during the day

rather than complaining about anything, some more fruits or a bit more variety in fruits for breakfast would

the swimming pool, with its stunning view, was a highlight of our stay

wifi was very good

for us it was better to stay just for breakfast and rent a car to see the

sometimes problems with wifi

gym was closed

the breakfast was fantastic, the dinner was great

comfortable clean room. great value. good location close to airport. free parking. all good.

comfy beds, easy parking, centrally located on the island

hotel has parking spaces available

no parking place, although it was written there are places on the street

easy parking right outside property. hot shower.

the hotel is really well set up, and breakfast is very good

the breakfast is excellent.

the breakfast wasn t fresh, all cooked meals felt precooked

also had a nice small gym

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

need, the food in restaurant (we had half board- breakfast & dinner),it had a very well equipped gym (my partner

there was lovely sitting room but a bar would have been a good addition to the facilities.

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

is an excellent mountain spa hotel with great staff who make it special

and the breakfast menu was the most extensive i have ever

wifi worked well

also didn't know that parking would be difficult

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

maybe just one thing, i thought the hotel had a parking space but it hasn't

kettle, no water ( as advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact

great hotel with great bar & restaurant

free, private parking

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

there is also a big parking lot

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

the garden with the pool was very agreable

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

enjoyed the relaxing spa facilities

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

fully equipped kitchen

stayed 5 nights , my room on the first 2 nights had zero wifi , i was only getting a signal from neighbouring

other positives were: - effortless check in - clean and convenient kitchen - beautiful outside sitting areas

awesome digital tv & excellent high speed internet (finally - somebody has wifi done

room was comfortable: crisp white bed linen, good wifi, good aircon, good shower

good wifi

the wifi was awful, almost always disabled

free wifi and netflix (although i didn't use

professional staff, great breakfast, parking very close and great location.

very nice breakfast and beautiful materials, furniture, design. perfect location.

quality of the rooms and breakfast

the gym was very basic, it could have a few more things

clean room, good room service, great location.

we did love this place but the strong scent of laundry detergent made my nose sting!

needed tea towels, and hand towels in the kitchen area.

nice bathroom & good shower, nice small kitchen, no hob, did have microwave & fridge, plenty of plates etc

not even the wifi password was available

kitchen is minimally equipped - no toaster or hob, but we knew that from the listing

overall, it's great property especially good space for kids to run around

being with 3 small kids we had at least one

great free wifi , great value for

overall, it's great property especially good space for kids to run around

wifi disconnected when not in use had to put password in every time we used it

super friendly staff. co-working room with good wifi. shared clean kitchen. the garden area.

on arrival, the wifi didn't work and was fixed the next day

room, good wifi, nice shared kitchen, friendly, super clean, great location in historic centre

the location the hotel design the services : laundry, booking taxi, massages

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

no iron or ironing board in the hotel - they wanted you to use the laundry

had a bad experience with the room service, we were very disappointed with what we got, to the level of uneatable

we enjoyed the pool and the gym as well

there are laundry rooms - cut down on your packing

there is a great wellness area, gym and massages available on site

all staff wore face masks and face masks inside and at dinner was enforced free slushies for kids and slushy

kids were occupied the whole time with various activities

the spa was a little expensive but in the end was totally worth it.

room service is good

i would say that the breakfast could be more diverse.

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

spa could be better.

there were no hooks in the bathroom for towels or our spa robe

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

they played water games, futsal, mini golf, made cookies, did archery, and made new friends; creating memories

the machines in the gym could do with an upgrade

staff, kids animation, pool, atmosphere

my kids had a lovely time

we submitted 4 requests for laundry and none were completed 3

room service options were limited given how many restaurants there are at the resort.

there is no area for kids

estefani best bartender and server at the tiki bar during the day

the pool is awesome

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

s not the hotels fault but the amount of flies in the pool areas is incredible annoying

setting, pools, restaurants , gym

could expand their juice bar with fresh juices not just upon special request but to the general public

they ve no longer got the sports bar there which was a great relaxed venue in the past!

massage for a spa hotel not possible to book

location was fantastic, and our room lovely and big, with a beautiful view of the pool and the sea

very peaceful hotel. very few people used the swimming pool. beautiful garden.

parking too small, a little old

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

the resort contained everything needed like laundry, table tennis and a gym

plenty of free street parking, coin laundry

pool was clean, big enough and heaten up by the sun in june

great sauna/spa area, they heated it up for me after closing time, gracias!

indoor pool was great we had it to ourselves when we were there

pool, parking, super helpful staff

bed, bathtub with lots of hot water, good wifi connection, very clean, walkable distance to waterfront & local

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably

one lady behind bar who was particularly friendly and helpful (unf did not get her name - dark curly hair and

room service horrible

amenities suitable for business travelers: no fast laundry service, no kettle in the room, no iron, old phones

laundry item should have been charged at the 20 per cent discount rate appropriate to the grade of

breakfast was excelent, but cost 16 euro/person, when i booked the room it was not possible to

room service no food until 8 pm in the evening breakfast not great

wonderful spa and training facilities

bar closed at 10:30, it would have been better if it stayed open later as we played board games

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8

the swimming pool temperature was refreshing and plenty of seating now around the pool

magnificent in all aspects. lovely decor and astonishing pool!

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming

wifi was ok but only available in 1st floor lounge

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

poor room wifi. room a bit basic.

no wifi in the room, only in lounge on 1st floor

would be better with wifi in the rooms.