the view. the swimming pool was perfect to rest after a long hike. the mood.

the breakfast was poor. there were ants in the room and a 'old furniture' smell in the room.

wifi worked only on the common area (which was cozy)

terrace view, parking lot, garden, traditional facade, atmosphere, silent, big rooms, big terrace, excellent

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

big territory, no noise, forest, wifi coverage and speed

bathrooms could benefit from a bit of improvement along with the kitchen

only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

my kids enjoyed

fireplace inside is really nice) flowers around the house

we’re pleasantly surprised with room upgrade and an early check in

we had problems with wifi all the time. bad signal(

parking was the only problem.

parking is a bit small for busy periods but there's lots of free spaces around so we always had

wifi available only on balcony :)

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

the hotel has a terrific territory with mini-golf, tennis courts, gym, places to paly basketball and football

we played mini golf most days and the swimming pools were well kept

bathing facilities are old fashion and the room service (cleaning and arrangement) can definitely be improved

7 euro for parking per night is too much poor wifi in the room

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

breakfast perfect, room cozy and spaceous

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience

big cleen room with nice view. breakfast is really good.

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

the wifi was strong everywhere, the breakfast and dinner are excellent, they offer you a huge variety

breakfast is reach and with good variety

am not satisfied with the opening hours of the gym&spa

was very good, hotel and swimming pool as well

unfortunately wi-fi only in 'wifi zone' where also was very low

shoulde be wifi in whole hotel for everybody !

overpriced wifi

far out of main town up hill . poor wifi

there is laundry facility available at a charge which is great for longer travels like ours

some small, not important things as a small water pressure in shower, no wifi on some rooms.

comfortable beds and a well-equipped kitchen

house is located in a lush green tropical garden with a lot of space for the kids to explore

wifi in the room we were in as well as the mobile reception was hard to come by

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

pool bar

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

parking a little crowded specially if you arrive late

ound 50m2, for the same price in other place you gonna get like 25m2 only), heated pool, good wifi, staff is

some staffs were not friendly at the pool side restaurants and the bar counter.

great location, stunning view, amazing staff and great parking too.

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

wifi sign was weak in the room but they informed us in advance on the booking

spa is broken

tennis, mini golf and gym room are given, and are in full use all day practically

self service laundry was a

the laundry service left our clothes dirtker then they were before with and unpleasant smell

i also seen a laundry service advertised although we didn't use it

swimming pool is available from 10am to 6pm only, so you cannot swim before breakfast or at the evening

the choices for breakfast and evening meal were huge, so varied, something for everyone to eat

the wifi was a bit slow

buffet breakfast, excellent choice

i enjoyed the gym activities in the morning such as pilates, aqua gym

nice and kind personel, very nice garden with a pool

a lot of varieties of breakfast

a huge cockroach in the bathroom at breakfast there was no lactose free milk

very friendly staff and a nice swimming pool

breakfast

nice breakfast included, very polite and helpful staff

everything was perfect breakfast stuff ud83dudc4d

you would have to send it to laundry to pay for it

the pool is wonderful, clean and has beautiful view

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

wifi wasn t great

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would

however shop across the road where it opens also pool extremely small

wifi network disconnects every now and then on any device

great rooftop, exceptional view to teide and sourrounding and cute pool and sun chairs for relaxing there

pool was pretty cold (not heated in december) - wifi network was not secure as it was a public wifi without

perfect hotel with good breakfast and dinner. variety food.

good location in the park with nice view and well carried pool and garden

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

excellent food, and a huge choice at breakfast and dinner

delicious breakfast and dinner

pool area with mountains views is spectacular

breakfast had many options

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

great breakfast, nice terrace with sea view, swimming pools.

room had a small kitchen

shower, bathroom and kitchen facilities very good - i wanted to self-cater

the rooftop solarium and pool has spectacular views across the north coast of tenerife

friendly staff, spotlessly clean room, handy kitchen facilities, safe storage and decent

wifi was awful

great views, clean rooms, regular laundry cleaning

self service laundry is also paid

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

room comfortable and a small kitchen is included

pool, bar on the top is nice, it was not very busy

a lovely place with great staff, great breakfast

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

need a car or money for taxi, not all drinks allowed for all inclusive and swimming pool open only up to 7pm,

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

breakfast was good

outside bar staff very slow. wifi iffy at times.

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley,

rooftop pool

also, the room service wasn't perfect

wifi was usable for media streaming

the chef had cooked some tasty looking fried potatoes but then took them back into the kitchen

staff all so nice and friendly nothing to much trouble, oliver on reception problem solving (re wifi) with a

the room had a seaview but unfortunately the breakfast kitchen extractor is located there so at 7am your room

breakfast selection is a bit

breakfast was good ,but the juices were far too sweet, we compensate however with the tons of fresh

spacious and clean room, lovely balcony,nice pool area.

be advised that parking is a couple blocks from hotel but it is easy to pull up to the front to load and unload

vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi

wifi is also available

breakfast was great as well

nanas from the owner's farm), fruits & yoghurt,

laundry too expensive

the location on the playa and the rooftop pool

the roof top bar is an excellent place to hang out and carlos the bar manager was so friendly and welcoming,

to leave a 10 euro deposit for a towel for the poolside, we waited in a queue to return the towel and get the

pool water very cold. pool closed at 6. needed to stay open until at least 8 pm

disadvantage of the spacious room, is that the wifi is not build for it

mini kitchen is very conveniently appointed and rooms are a good size

really like the room, the little kitchen and the service 10 out of 10!

nothing, the hotel was perfect. sadly the weather wasn't good so we didn't use the pool.

the room service was perfect

clean as a whistle and breakfast was excellent

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

champagne in room which bar staff kindly allowed

the hotel location,sun all-day at the pool food was very good too

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

not sure if the aircon worked but it's quite mild in november. wifi is a bit hit and miss.

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

there was a buffet breakfast and the receptionists and restaurant staff were amazing

facilities are extremely clean, and pool and bars really taken care of

concerning the breakfast room (after a renovation i presume)

swimming pool was available but cold (travelled in january) not possible to swim

there are snacks around the pool too in the day

the night time bar area looked a bit dull. i didn t use it though so can t really say.

pool was a bit small but adequate for the kids to jump in and out

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

breakfast was huge

and the beautifully prepared food ,both at breakfast and dinner was mostly cold

the hotel is right on the promenade, lots of bars with very loud music

the breakfast buffet has everything you can ask for

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although

breakfast was varied and very tasty

their wifi was unsatisfactory. no connection in our room and not good in the central area.

excellent breakfast

wifi connection poor

friendly staff, very clean, serene atmosphere, beautiful garden with exotic birds, great spa & gym

attentive and pleasant staff, great view from the balcony, free parking, easy to find

wifi wasn’t great and kids sofa bed could have been better

we never found more than one or 2 people in each food and service in the 3 restaurants was good room service

the breakfast buffet is superb

also no laundry service

a lot of the amenities you have to pay for including gym, heated pool (which kids are not allowed - so that

the gym was small with no free weights

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

the gym because it was very small and opened late in the morning.

gym could have been better equipped and open earlier in the morning

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

it was suggested that we order room service and pay 6 's extra

the spa area was closed due to covid even if it was advertised as open before booking

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

laundry price are ridiculous: 6 euro for a t-shit

we enjoyed the gym and spa, cleanliness, room design, freshness of food, happy staff

the music at the top bar and restaurant was dreadful that was the only fault

the rooftop bar is very relaxing

nothing at all the only downside is it's adults only so i can't come back with my daughter.

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

no residents bar was unable to get any drinks when we arrived at midnight

pool isn t as nice as you d think and the woman s sauna doesn t work properly; also, the gym is in a

pool and gym has to be booked in advance because of covid restrictions

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star

wifi is good

wifi had frequent disruptions and the tv wasn't working.

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

also had a nice small gym

perfect location for exploring teide. breakfast is superb

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

sufficient parking space

room (aguacate) was over the kitchen and dining room and probably the noisiest one, but we don't sleep late so

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

parking was free, ample and easy (after a slightly tricky arrival)

was reasonably clean and room service satisfactory

big, convenient parking

good to know there is no reception (but there is wifi

great kitchen and bed

perfect for our family with small kids, very safe since all fenced

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

the cabin was large and cozy, with a nice kitchen and good wifi

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

kitchen well equipped

the kitchen was a bit cramped but it's hardly worth a mention

the room was quiet and cool (both style and temperature-wise), cozy rooftop terrace, full kitchen, little garden

stayed 5 nights , my room on the first 2 nights had zero wifi , i was only getting a signal from neighbouring

laundry service very reasonably priced

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

no wifi in the rooms but not a problem for us as we had 5g on our mobile phones.

there is also a pool but we couldn t enjoy cause it was

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

there was a steam room, sauna, solarium, plunge pool, jacuzzi and a decent size swimming pool which looked like

spa and pool facility is incredible

great place with spa wellness and delicieux restaurant

atmosphere, helpful staff, star gazing event, spa, parking was easy,

no bar bit cold in the evening at this time of year (dec)

com platform - parking is on the same street in designated places, or just around the corner

wifi is good and the add on breakfast is excellent value

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so

also didn't know that parking would be difficult

parking place is located nearby

the hotel has parking and it is an ideal location if you have a car and want to explore the island - about 30

tea/coffee etc); all new; very quiet although close to the road; nice lounge zone instead of pool, with a

there is also a big parking lot

views from the room's terrace and property, easy parking on site, nice jacuzzi (could only have been a bit warmer

the pool was out of order - i was very disappointed on this

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

there is parking on the street available, we had no problem finding a spot

the hotel has an enjoyable spa and a great restaurant

everyday and we got plenty of sunshine (which we did not expect in january beside the little pool)

rooms are clean, breakfast was delicious, after the hike we could relax at the outdoor swimming pool

gym

nice pool & gardens & excellent breakfast

good location, good breakfast, friendly and clean

nice pool & gardens & excellent breakfast

wifi was not available in our room we had to go to the common area to use the

there are laundry rooms - cut down on your packing

coffee. maybe a wider food selection in the quiet pool area would be nice.

loved the amenities, the food was good, and the spa was great

breakfast, lunch, dinner were excellent

breakfast has a great variety the number of entertainment posibilities inside the resort is big

many great things about our stay: buffet, cycling facilities, gym, spa, pool area, quality of all inclusive

wifi wasn't very good especially in the room

the view from the pool and is fantastic, look our for whales and dolphins from the balcony

i loved aqua dance with manu and aqua gym with nico

you can choose from pools, tennis court, table tennis, gym and if you want to take care of yourself you can

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

mini bar in the room is very poor

there are shows in the evening, breakfast, lunch, and dinner throughout the day, activities for kids, they can

the infinity pool for those with platinum stay has a great view

were amazing, carlos was in every bar/restaurant always with a smile on his face

comfortable clean room. great value. good location close to airport. free parking. all good.

no parking place, although it was written there are places on the street

easy parking right outside property. hot shower.

comfy beds, easy parking, centrally located on the island

plenty of parking spots for guests

we submitted 4 requests for laundry and none were completed 3

mini bar service in the room was confusing, it was not been informed that it's not free as in-room tea

the pools are amazing

the gym wasn't too bad either, though as usual, it was stuck away with no real view of anything

staff at the kids club is fantastic and really take care of the kids

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

really serious weaknesses but wifi kept breaking off

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

breakfast was excellent. the dinners were good too.

there were no mobile coverage or wifi in room. room had small sized bathtub in bathrooms.

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

nice restaurants around, gym and beautiful beach make your stay more interesting

no air con in the gym

wifi was atrocious

easy parking

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

wifi was a nightmare, it didn t work in our room

private parking

clean and cosy room, fabulous views from any point of the hotel, nice breakfast, very delicious homemade dinner

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant

there is a parking inside the house

the parking was available

place has parking space too

parking

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

excellent quality breakfast and room service food (restaurant

the room service is also excellent, they cater to your every need and they are very fast in delivering

breakfast, staff, facilities & inclusions were amazing.

pool by the room is perfect for young kids

the pool outside was a good size that me and my wife enjoyed

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

the room service charged 3 for ice cubes

pool, gym, spa, restaurant

breakfast was delicious

the pool area is stylish with very comfortable beds

are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a solarium area and a gym with

nice food great bar facilities and pool areas lovely

the pools and activities for kids and adults were great

kids loved the entertainment and claudia & gary were so good getting them involved

heated pool, great for kids

spa facilities are amazing and the massages are to die

it was slightly annoying one day that there was a woman smoking near enough the pool for me to smell it whilst

room service was great and always brought us buckets of ice etc

room service a little slow on the first evening but they gave us a complimentary bottle of bubbly

wifi is not working well: spotty or not working at all

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

pools, food, room bars, staff all spot on

even for kids

amazing resort . animation team brilliant , kids club staff were brilliant thank you

the entertainment, the food and drinks, the pools and pool area

can't fault any of them from maintenance to laundry to check in and customer relations

laundry lost 1 item

room service staff were extremely accommodating as were all

we love it, so good for the kids and parents

we were unable to call for room service as there was no answer so had to go to reception to get a response

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

the swimming pool, the view, very nice and friendly staff

breakfast was fresh, tasty, and a perfect start to the day

spa complex, delicious food, great attitude

i have also used the express laundry service which was done in less than a day and result was good

in the hotel was excellent from reception staff to restaurant staff and bar staff will definitely return had a

here again but for less money as the food wasn't that great either and not much variety on the room service menu

there was no room service, which i understand due to covid restrictions, but i don t understand why the mini

kids had fun. food was good.

we also preferred the kitchenette and laundry facility provided in the room

but whenever we asked for that, they never brought it, and we had to order from the room service, and they

gym and rooftop pool great bed very nice breakfast

room service food (except for the caesar salad) could have been better

we loved the different pools we could go to along with pool bars but our favourite as being all adults was the

liked the laundry room; came back with all clean clothes

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

excellent breakfast, very kind and professional staff, clean, very well-equiped kitchen in our

the breakfast was amazing, and the restaurants on site also very good - especially san ho, which was

kids pool area had lots of unfinished and cracked tile edges around the walkways

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

helpful staff great facilities available if you wanted them eg pilates reformer, padel courts, gym, massages

we were traveling with our family (3 kids under the age of 6)

had the suite for 6 people - 2 adults and 4 kids

the smell from the laundry cloths dryer on my balcony in room 1115.

the wifi was slow occasionaly.

the staff were excellent and the food at the pool bar was good and good value

great location great rooms pool and lobby

activities for the kids were excellent as were staff

laundry service was not gut (left stains)

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

could not borrow an iron to use in room had to use laundry service

everything was great. the staff was friendly, great hotel for families with kids.

prices for the spa treatments were affordable

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

loved the pool, spa and bar to watch the sunset

we had a rented car, we used it instead to drive to the beach (only a few minutes drive; the parking lot at the

good selections of swimming pools for both kids and adults

rooms were a great size and the pool area was very nice

very kids friendly

loved the variety of restaurants the lagoon pool activities and the evening entertainment was great

poor wifi, unisolated room windows, furniture was little bit old.

have been better if there was bar service at the pool, rather than have to queue at the

sadly no alchoholic mini bar in the room, but room service could be ordered 24/7