only thing i can mention is the lack of wifi, but owners are working constantly on improvements and i am sure

we missed a playground or at least something to attract the kids to stay outside more

i was especially impressed by the kitchen

plenty of space, a well equipped kitchen with one less wine glass

kitchen is well equipped with

the view. the swimming pool was perfect to rest after a long hike. the mood.

terrace view, parking lot, garden, traditional facade, atmosphere, silent, big rooms, big terrace, excellent

there is no reataurant or bar in this area

wifi or reception did not extend to my room (though this is only a small negative for me)

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

there is laundry facility available at a charge which is great for longer travels like ours

the kitchen could have been a little better equipped.

beautiful canarian house split into several apartments, with lots of outside space for kids to explore or to

comfortable beds and a well-equipped kitchen

kitchen well equipped

wifi was very slow, on occasions did not work at all

the hotel accommodated my dietary needs with gluten-free bread at breakfast

located center of the city, walking distance to many good restaurants and parking -which provided for free

wifi not available in the room.

free parking in the parking house nearby

the pool is rather large for real swimming

it has a giant balcony and my kids has a lot of fun to play on

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly

breakfast lots of choice and very fresh and hot

large rooms with lots of kitchen equipment

laundry service, additional pay for breakfast pack in case of early departure and bnb were already

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

breakfast was great and for what we paid, it was complete value for money

7 euro for parking per night is too much poor wifi in the room

but we really appreciated him keeping up kids' disco just for our daughter

furthermore, a lot of the advertised services were not available (a la carte restaurant and laundry service

nice hotel, lovely staff and good food! enjoyed time at the swimming pool:)

beautiful location and great pool!

it was two adults and two kids

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

couple of the bar staff members appeared as if we were a burden

breakfast is reach and with good variety

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities

overpriced wifi

at reception (check-in and paying restaurant and bar bills) were slow, possibly due to a slow computer system

nice little pool and places to sunbathe

wifi useless

the room hasn't wifi service

so small and not enough umbrellas for all guests, also all drinks in dinner not included, laundry prices

good comfortable and clean room good wifi and laundry everyday.

very good everything, good breakfast, big pool, good personnel

breakfast could ve been better

very good everything, good breakfast, big pool, good personnel

self service laundry was a

i also seen a laundry service advertised although we didn't use it

the laundry service left our clothes dirtker then they were before with and unpleasant smell

wifi everywhere

the wifi you had to keep reconnecting too daily

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load,

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half

parking and value for money

it had all the services, pools, bar and so on

the breakfast was plenty and diverse.

at least assumed they would be returned washed, as they seemed to have ended up with the dirty laundry

very nice staff, phenomenal gym, great food

great pool, view, and free mini golf

the breakfast is great, it is a place for relax

at breakfast and dinner, there was a large selection on the buffet

nice breakfast included, very polite and helpful staff

staff and a great gym

staff was really accommodating, the room was clean, and the food was really tasty and good the breakfast was

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

food,staff, clean, pool , pool bar, location

only small downside was the coffee served at breakfast, which unfortunately wasn't very good

-very good breakfast and dinner, well done to the kitchen chefs

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and

stable and fast wifi

perfect breakfast, nice rooms, fast wifi, friendly staff.

you would have to send it to laundry to pay for it

airless breakfast room

a bit from the center but very quiet and the hotel restaurant and bar is very nice

breakfast was excellent and we didn t bother eating out as the a la carte menu was varied, the

wifi signal was poor.

wifi and breakfast

wifi availability and speed were good

wifi wasn t great

very comfortable, great location, breakfast and dinner available for a good price

internet speed (hotel wifi connection )was awful, i mean really disappointing

unsure if any wifi as wasn't told about any and didn't think to ask as our phones already on spanish network

shower, bathroom and kitchen facilities very good - i wanted to self-cater

kitchen!!

beautiful rooftop and pool

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

good buffet breakfast

pool area with mountains views is spectacular

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

delicious breakfast and dinner

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

the range of lovely fresh and cooked food for breakfast was amazing

the staff are the best so friendly and helpful. the breakfast was lovely so much variety

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

breakfast was great

great views, clean rooms, regular laundry cleaning

to the room were not so clean, were dark and we could see on the way opwn doors to the garbage / laundry room

self service laundry is also paid

the kitchen means you can cook your own food, which is super nice if you're travelling on a budget

wifi in the hotel worked perfectly

the staff is amazing, especially the breakfast staff

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch

outside bar staff very slow. wifi iffy at times.

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

rooms very comfortable, very nice breakfast

hallway, staff very nice and helpful, amazing location , towels changing daily which is nice too, breakfast from

the hotel was pet friendly, it was not ideal when the people next door ( 202) left their two dogs in the room

the pool area again had plenty of sunbeds, parasols & tables

wifi ,real comfy beds, staff ,location bang in the middle of town

at your location there will be a gym and a place for relaxation, a swimming pool, a jacuzzi, a sauna

service in restaurant and bar excellent

also bar snacks were not available (need sandwiches or chips) as no shop near by

size of the beds and choice at breakfast

also breakfast needs some extras like milk, ham, more fruits

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

spacious and clean room, lovely balcony,nice pool area.

laundry too expensive

the location on the playa and the rooftop pool

the roof top bar is an excellent place to hang out and carlos the bar manager was so friendly and welcoming,

to leave a 10 euro deposit for a towel for the poolside, we waited in a queue to return the towel and get the

pool water very cold. pool closed at 6. needed to stay open until at least 8 pm

disadvantage of the spacious room, is that the wifi is not build for it

mini kitchen is very conveniently appointed and rooms are a good size

really like the room, the little kitchen and the service 10 out of 10!

nothing, the hotel was perfect. sadly the weather wasn't good so we didn't use the pool.

the room service was perfect

clean as a whistle and breakfast was excellent

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

champagne in room which bar staff kindly allowed

the hotel location,sun all-day at the pool food was very good too

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great

breakfast is reach however the same every day

very clean, good food and a good swimming pool

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

concerning the breakfast room (after a renovation i presume)

asked for an iron for half a hour but they refused to give me and told that they have ironing and laundry services

very nice pool area

also the entertainment guy did a great job, my kids loved the kids disco in the evening

perfect like always new owners but still the best. the breakfast try the omlett

size room, tv, wifi, great breakfast, dinner, newspapers

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

breakfast was huge

and the beautifully prepared food ,both at breakfast and dinner was mostly cold

the hotel is right on the promenade, lots of bars with very loud music

the breakfast buffet has everything you can ask for

also no laundry service

opening hours of gym (10:30 - 20:30) - for me too late, a little boring food

slow wifi

dated furniture in rooms, no room service, too little elevators for huge building

staff, large room, nice balcony, breakfast buffet was large and plenty of variety to choose from

the spa and treatments are

though there is no kids play area in the hotel, there is a nice kids park just across the street

would have liked longer hours for the gym

spa, but the rest of the hotel is not adult only, therefore at times we felt a little touch for kids would be

as this was a flying visit we didn't get to check out the pool or spa area but we'll be back for a lengthier

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

it was suggested that we order room service and pay 6 's extra

who likes massages, i can recommend the aroma spa nearby

wifi not functioning in our room

breakfast was varied and very tasty

the staff we encountered were very helpful and the breakfast was excellent, cooked freshly and plenty of it

breakfast at the hotel was generous and varied

kids running in the room above me between 1-2 a

wifi was unreliable in the room. it worked properly in the public areas only.

laundry price are ridiculous: 6 euro for a t-shit

we enjoyed the gym and spa, cleanliness, room design, freshness of food, happy staff

the music at the top bar and restaurant was dreadful that was the only fault

the rooftop bar is very relaxing

nothing at all the only downside is it's adults only so i can't come back with my daughter.

very expansive laundry

every single sock or napkin you want to send for laundry is like 2 euros/each

year's eve my wife wanted to iron the rightly crumpled dress, the reception's answer we have the laundry service

laundry service only. no iron in room or available from reception.

no residents bar was unable to get any drinks when we arrived at midnight

pool isn t as nice as you d think and the woman s sauna doesn t work properly; also, the gym is in a

pool and gym has to be booked in advance because of covid restrictions

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star

wifi is good

wifi had frequent disruptions and the tv wasn't working.

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

also had a nice small gym

perfect location for exploring teide. breakfast is superb

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

what we found as a problem was no existence of a possibility to do a laundry - no washing machine, no laundry

the kitchen was a bit cramped but it's hardly worth a mention

the access to the kitchen was direct and there were lots of terraces we could use to have breakfast

other positives were: - effortless check in - clean and convenient kitchen - beautiful outside sitting areas

room was clean and spacious, there is a small garden with a pool, a kitchen if you want to cook your meals,

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

awesome spa wellness sauna gym and restaurant

breakfast choices were very good, and the cold and hot drinks were of a high quality

and the breakfast menu was the most extensive i have ever

great spa food catered well for vegetarians staff were really nice good breakfasts

free street parking nearby

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for

wifi is good and the add on breakfast is excellent value

good location, parking is close to the hotel

no pool but 2x jacuzzi

the pool was out of order - i was very disappointed on this

it was disappointing that the pool was closed during our three night stay.

wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

restaurant and bar weren't working so we had to search for other options in the village

it is better to have a car - you can't dry your clothes (no balconies), but ok-they have laundry

here was easy - near teide national park - from here you can go directly to paisaje lunar - parking was easy -

smoke on-road parking

make the awareness/availability of drinks from the bar on the terrace more obvious.

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

there are laundry rooms - cut down on your packing

- spacious rooms - animation team and activities like mini-golf, ropes course, mini-disco, billiard tables, -

we booked half board and were really impressed with the the variety and quality of the food at breakfast and

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

entertainment program for kids food variety pool bar hospitality of all employees

wifi.

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

i went to the spa for a sport massage after a half marathon and it was great too

quality food, friendly and caring staff, proper cleaning, swimming pool zone (spacious area, large pools with

also, the room service was not perfect

walk inside the hotel :-)) could not get a towel for the pool during the day as it was all in the laundry we

really enjoyed every part of my stay: wonderful and tidy room, comfortable bed, lovely swimming pools, tasty

night time entertainment for kids top class

the breakfast lunch and dinner was amazing

pools for every taste, slide, beautiful gym facilities, easy beach access, great food and lovely

sufficient parking space

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

parking was free, ample and easy (after a slightly tricky arrival)

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

big, convenient parking

we submitted 4 requests for laundry and none were completed 3

all of them were very kind, helpful… especially kids club staff

furthermore we had food at the mexican pool restaurant, the asian restaurant and room service

the tranquility pool area for over 16-year-olds was lovely, and the vast infinity pool was great for longer

the infinity pool, the gym, the restaurants, peculiarly the italian

used the laundry service and one of top was ruined, however, to the hotels credit as soon as i raised the

thankfully the tagor villas section offers kids free swimming being adults only accommodation also

should be quicker there should always be waiters available i found myself having to go up to the bar to order

lots to do in the hotel, kids love the pool and play area

we really liked the area by the beach, including the bar and

could do with some more kitchen items - cutting board, dish rack.

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

great kitchen and bed

laundry service very reasonably priced

hotel with excellent dinner and breakfast as well as very nice and professional staff

free parking within the park

the restuarant was superb. plenty of parking. the rooms were huge. very quiet and relaxing.

the swimming pool was nice and there were loads of parking spaces in the parking lot

the spa is in another building so you need to cross a small road to reach it

the spa area is a bit dated.

spa area was also decent but could have been opened a bit longer in the evening

the wifi is very weak and the vodafone cellular network is almost impossible to access (unlike in

bathroom very small : door barely closed around toilet

puddles to get to the bed, there s no views outside it s just a tree and where they hang laundry

hotel is uniquely rustic, with plenty of charm and character, the gardens and pool area are very nice and relaxing

the parking available, the quiet

view from upper hills , enjoyable property with swimming pool and sauna nice meal for diner at a convenient

quiet, beautiful, clean, great staff, really nice breakfast

gym is small and not much equipment

the restaurant menu is a little too fussy for half board but they allowed us to order off the room service menu

beautiful, relaxing, excellent breakfast choices (especially croissants) and smoked salmon and cold meats and

there is also a sister hotel close by and you re allowed to use facilities like the pool, gym and even the

pool by the room is perfect for young kids

instead, they send your clothes to the laundry, and it takes 48 hours to get them back

number of swimming pools many activities for kids and adults variety of food and drinks car renting facilities

the property features excellent facilities, different pools and an excellent animation for kids

pools, food, room bars, staff all spot on

talented are those guys honestly: amazing shows as well as entertaining the children and teaching gym sessions

laundry lost 1 item

can't fault any of them from maintenance to laundry to check in and customer relations

room was spacious and stylish with great views

we were unable to call for room service as there was no answer so had to go to reception to get a response

fantastic gym , spa facility in the building and swimming pools

kids club heated swimming pools use of the sister hotel (bh costa adeje) variety of food at buffet

heated pool, great for kids

plenty of sun beds and pool

kids club and swimming pool

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

went over and above to look after us, the food and drink options and quality were brilliant and gym facilities

our taxi as we were their first she just hadn t seen us, calling out across the entrance was embarrassing then

) to the service we received at the bar and restaurant

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were

long staying families should note, there is no self-laundry in the hotel

coming with children, you'll need to clean clothes after only a few days -- using the house laundry services is

the installations were great: wonderful pool(s), gym and spa

stated they have a policy about towel reservations at the pool but didn't stick to this

staff, beautiful pool and grounds, great food, comfy rooms, amazing views, fun for kids

staff is super helpful and responsive, great room service as well as pool

not a huge thing but it would be great to have more local food options at the restaurants / room service - the

the breakfast was delicious with everything you could ever want

visited the gym a few times and if there were more than a couple in there then we had to wait to get on the

outdoor music on ground floor bar / pool area (cheesy and takes away from fantastic atmosphere)

i have also used the express laundry service which was done in less than a day and result was good

breakfast and dinner was excellent with a wide variety of food for every preference

the mini bar availability with no extra charges

the room service charge is 10 each time which is quite high and makes no sense

location and breakfast

breakfast was very good with plenty to choose from

a free parking is available very close

breakfast was a tad stingy and threadbare -- but frankly for the money i can't really complain or

nice owner, outstanding breakfast and best cafe con leche

in a very nice location a vullage you must see. good restaurant and ampull breakfast comfy bed

place has parking space too

there is a parking inside the house

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20

the parking was available

parking

free wifi

the breakfast was fantastic, the dinner was great

no lunch time food available at pool bar for guests not staying on an all inclusive basis ..

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they

queues at show bar in evening can be long

we also preferred the kitchenette and laundry facility provided in the room

also i like sport classes for adults

we didn't go to breakfast but only ate on the restaurants in the evening and sat by the infinity pool in the

we went to the spa and was amazing as well

noce gym and other activities such as yoga were included

white company toiletries, nightly turndown service, huge balcony, laundry room in suite, excellent beds, plenty

liked the laundry room; came back with all clean clothes

could have maybe had a playground for kids as well as the kids club - something for them that was open all day

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service

the heated swimming pool is huge and very clean, the lounge is comfortable with clean beach towel provided

no laundry detergent provided. a small amount for 1/2 loads would have been nice.

we booked this hotel only because it had laundry facilities and was disappointed it didn t have it , but the

only thing that comes to mind is a small improvement in the breakfast service, as we fairly often ended up with

kids found big cockroaches in our apartment,twice

quality of the accommodation, the staff were lovely, room service was excellent and very quick and the food was

good communal kitchen. private parking.

a dining room, a large place to sit and chill around the swimming pool, and a big private parking

access to kitchen

swimming pool is not a swimming pool it's really tiny

for example, neither of the trash bins in the kitchen were labelled, so neither of the guests actually knew

easy parking right outside property. hot shower.

hotel has parking spaces available

clean room, parking and next door patisserie

no parking place, although it was written there are places on the street

plenty of parking spots for guests

iron in room (laundry service only) laundry service not all ways needed when you want to take a few creases out

laundry service was not gut (left stains)

could not borrow an iron to use in room had to use laundry service

very good breakfast & room service meal was very good

room location great as well as room it self, lobby and the bar were breathtaking

the smell from the laundry cloths dryer on my balcony in room 1115.

very good buffet breakfast

air conditioning in lobby,gym facilities poor,pool and gym opening hours,loud music during day,kids in adult

the pool bar offers less appetizing food; it's not recommended

were unfortunately awful, and the kids disco in the evenings could do with a bit more

one thing we missed was a laundry line on the balcony to dry up clothes after the beach

i didn t have breakfast this time but it s always been excellent

quiet, all great nice staff, spectacular room service team very attentive i will repeat for sure good experience

late check out very reasonable and until good time also

ordered room service 2 nights when we felt tired and lazy and the food quality was poor

45 euro (+ optional service charge) if you sat at the same bar the drinks were being made at for the pool servers

was surprised that sauna and spa area pools were not included in already high price of the room

the complementary chocolates and spa access were a nice touch

the food was not as we remembered and wifi was very slow.

gym has a nice view, but is not well equipped at all (i have more stuff at home) - you can hear the

is no laundry service over the weekend (not possible to leave laundry there on friday while checking in

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

the hotel is quiet as it is adults only which suited us

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

the indoor pool and spa was closed and that was the main reason for booking that hotel.

very kids friendly

sadly no alchoholic mini bar in the room, but room service could be ordered 24/7

garden, the plants, the pools, the breakfast

go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent

poor wifi, unisolated room windows, furniture was little bit old.