plus laundry facilities

the bar food and coffee were excellent

wifi was great, staff were great and bed very comfortable

the staff where quite friendly and the wifi good

nothing to say in terms of facilities except wifi

the wifi was finicky

free underground parking

the wifi the bed keeps moving.. (on wheels)

staff at chack in, breakfast and bar was very friendly, helpful and professional

free parking, great gym and sauna.

wish the hotel had a laundry room

cost & parking options as well as good wifi coverage

the breakfast was good value for the money. the wifi was always available and fast.

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

restaurant is inside the hotel, but it is not part of the hotel, so i had to pay extra for room service

we arrived there was no wifi

late check out, free parking and 24 hr front desk

great wifi, comfortable, good value for money, friendly staff

it didnt put off my stay, but i would of liked room service for breakfast.

the bedroom was very comfortable and room service was good

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

really helpful lady on reception when we arrived easy parking on site dog friendly

easy parking

very nice hotel. friendly staff and great attitude to our pet.

room and bathroom very clean staff helpful and friendly parking easy

parking is free, and the hotel s location is convenient for travellers with their own car - easy

wifi is very poor

great budget hotel with wifi and underground parking included.

the breakfast could be improved.

there is a restaurant on site where we had breakfast most mornings and was of good value

the bed was comfortable, the room spacious and the breakfast quite good.

no breakfast included

also, the breakfast does not contain the required variety in the basic breakfast like other hotels

pool, gym, kids play area

room was comfy for two kids aged 15 and 11 yo

i believe all the families with kids tell you thank

everything was new, clean. breakfast was excellent. easily accessible from motorway

the offer of the bar and room service offer food is very low and limited.

room is very clean, breakfast is soooooo good.staff is very friendly and helpful.

very nice staff and very nice breakfast

restaurant & bar is very nice to drink and eat there

room was clean, bar was vibrant and staff were professional and friendly.

location, breakfast & bar, parking

everything. breakfast was excellent and private garage fot the car.

this can include food (the breakfast was the worst ever), but can include whatever you like (room magazine to

the breakfast is very rich and the beds are comfortable

the hotel has clean and comfortable rooms the best you have pool

the room was very nice and big we love the pool, we will definitely come back

i was expecting to have a mini bar in the room, to avoid going downstairs to the vending

better breakfast items and options

size was great, the staff was very friendly and the parking outside is a plus for people that rent a car or

were excellent room service was excellent room was clean and well appointed all staff were helpful and

cleanliness, staff helpful, breakfast good.

- poor breakfast

breakfast spread is the same daily with limited options so for long stays it could get pretty

wifi, heating broke down, but staff got me a portable heater

breakfast was ok

wifi only works for iphones if you change settings ( very complicated )

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

bar and restaurant were closed, disappointing when you arrive late and need to eat

-room service top notch

supermarket, restaurants and a public outdoor pool across the road

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

comfortable, nice staff, good breakfast and a small gym

easy parking, even though it's a bit tough to find it. room and sheets clean. wifi works.

premium wifi was not premium at all (10mbps)

very modern and comfortable bar area with live music

wifi signal is not so stable

they even let me take my small dogs into the bar area, a must during this heat

would have liked to have had breakfast included.

through the hotel is pet friendly, it is not that much friendly

don t have a laundry service

location, clean rooms free coffee and tea 24/7 in the lobby and very secure parking free

so beware that you will need to open the windows to get air had horrible experience with their ev charger, as

clean and comfortable beds, parking and ev charger

location, staff and car parking.

hotel is perfect for our needs,, the rooms are great the bar area pleasant and the staff are very friendly,

coffee not good at breakfast

parking spots are very narrow for modern day cars

soja and almond milk for breakfast. parking

wifi is poor. it was very uncomfortable.

breakfast was great and really helpful staff

all was good, friendly stuff and good breakfast

large spacious comfortable room. great secured parking.

wifi

they have a lot of parking slots but is also very easy to park on the street in front of the hotel

the breakfast was also decent, had a lot of good options

spa costs 25euros/p and isn t suitable for kids

convenient to the airport with parking and a restaurant on site.

spa experience, some of the comments said the room was a bit dated but we found it extremely cozy

the restaurant and breakfast staff (we’ve met rocio and claudia) was amazing, very helpful and nice to us

checking in wasn't told about the time for breakfast or about the wifi code and had to go back and ask about

would have loved a hot breakfast

good wifi signal and television

if you are from the uk please note that breakfast is continental and not a cooked breakfast, though it was

lovely themed rooms very nice continental breakfast.

gym was small but was to ourselves so was good

the beds were comfortable, but the pillows are for kids

- there was a team of very young kids (8-12 years old

card occasionally didn t work so have to go back down to reception for another, same with the gym one

the wifi wasn't working well

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

free parking. 15 into centre of madrid in uber.

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

also - the bar on the ground floor was never open during my stay, was it a 'walk up service' or was it closed

at first night of stay laundry staff was so loud we could not sleep

good location, plenty of places for parking for free, great staff, very good breakfast, close to parque

excellent all round plus free parking

nice room, good bed and nice complete bathroom. wifi sometimes a bit slow

good breakfast, quick checkin, free parking, close to warner park (17 min by car)

it's always welcoming and pleasant to be there. good parking

wifi did not operate upstairs we had to move to a ground floor room

i guess we would have like a snack bar or restaurant

wifi very good

parking space on site for free

laundry service is extremely expensive.

wifi very poor in bedroom, had to go to lobby for a reasonable signal, but still weak

but the orange juice was watered down and unpleasant (despite a juicing machine sitting at the bar unused); hot

the tv isn't connected to the wifi and the hotel need a bit

bar overpriced

no bag for laundry, only given on request

there is a single ev charger in the underground garage (and we were fortunate to get on it) but it is very slow

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

no facilities for coffee/tea in the evening . bar / coffee shop closed

the wifi coverage was bad in one of the rooms

wifi was not functioning

she brought me a fresh omlette and took the eggs back to the kitchen

was nice but as a 4 star hotel i would have thought the restaurant would be open for room service but no service

private garage parking

food in the bar was ok

proper wifi

are dated, old furniture, bed and pillows where stone hard, wifi didn t work most of the time or reception of

exclusive free parking. good facilities. easy access to highway and madrid via metro

excellent bar tapas and beer the bar tender was first class

the staff allow us to stay in the pool after check out time

amount of space in room and bathroom and parking under accommodation clean and great choice of breakfast

dog, private car parking at the room ( motel-like), private terras giving out on the park with pool

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

the bar and restaurant did not open till 19

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

the room at the laundry door

hotel has got it own parking lot

the prices in the bar also very high and did not the quality

also the bar has a small snack menu with pizzas etc

room service, has some improvements needed

there was a cafe within the hotel in addition to laundry facilities

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

only few minutes walk from the hotel - great facilities, ovens, microwaves, good secure parking, laundry -

we truly appreciated the on-site laundry facilities as we were on the move pretty often for a month long trip

transportation; nice, little cafe on premises with very good service and good food; availabily of laundry room

wifi, good room, decent bathroom

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

-stable wifi

shout out to the bar man who was amazing and hilarious

close to metro station. clean. nice and helpful staff. free wifi

parking sensors don't detect them which resulted in one gouged alloy wheel

how to rent a golf cart etc

free garage and outdoor parking

parking is also good plenty underground and outside

spacious. nice bathroom. parking available. good value for a night stay while traveling.

breakfast was very good,

mini bar with fruit juices, water and can drinks, replenished every day

marks for wifi - very good signal with no interruptions

the breakfast was too expensive and it wasn't as good as we expected

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

pet friendly with outside courtyard where you can eat breakfast with your dog

was a wide choice for breakfast, fresh food and was plenty of space so that there was space between tables

clean and in proper distance from madrid & toledo (30 mins to both). nice parking.

breakfast was good and parking facilities very comfortable

limited to menu of the day and served by bar staff

nice breakfast, easy to park car. close to shops

the owner let us in to her privet parking and helped us with our check in

posh place at budget money , nice area, good food and a bar. underground parking.

great stop off when traveling through spain. hotel has parking. very lovely staff.

hotel staff are very friendly and helpful good secure parking very comfortable, clean and modern excellent shower

the secure on-site hotel parking was the reason we chose to stay here originally

was literally in the middle of nowhere and no bar or leisure around

room, parking, and breakfast: the staff are very nice people always open to help

free parking outside the hotel, calm surroundings, very quiet at night

not open after breakfast and no bar

the breakfast was excellent

room service virtually diy

charge you for a pool towel. room took forever to get cool. no mini bar.

the breakfast is in the hotel not the restaurant so although you can take your pet into the restaurant the

concierge very unhelpful regarding the wifi which i required

the owners aren t aware of the time of crisis we are in and it s not fair that the swimming pool was closed

the small bar downstairs beside the reception was a bonus

spacious, was washing machine to do laundry

staff was v friendly, kitchen well equipped and spa was lush.

the breakfast - very feel options and no staff to give any kind of support.

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

the studio type with kitchenette. it match our needs.

staff is very supportive, and the rooms were super clean and every day we had room service

no restaurant no room service

very close to shopping malls and good fitness club

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

no room service, just a fridge with small amount of items

hotel had no restaurant or bar facility open

clean room, good parking, good wifi

the free secured car parking.

food and drink available readily in bar area

parking, secure area

free parking, location is good if driving just under 20 min to the city centre and 15 min from the

self serve laundry and super market in few metres of hotel

also my laundry bag looked like a mouse had chewed it

good parking garage, i could not use the ev charger as it did not function at the time

wifi was useless otherwise everything was good.

staffs collaboration, smiles and great breakfast

very close to metro station. clean rooms. good wifi. kind and fast personnel

enjoyable stay. liked the spacious bathroom and countertop, the pleasant view and good wifi

3 negatives for me: - wifi is just missing - the airconditioner has a problem with the heat, i do not like the

wifi worked in the hotel room on the first night

and you are on calle mayor), bus stops right in front air conditioner friendly staff, good wifi

wifi ot working properly

pet friendly and the park outside the door was ideal for dog walking

kids

room, breakfast, flexibility to give us a late check out, location

pool and breakfast

the breakfast is wonderful and the wifi works properly

cafe was great for coffee and breakfast

the room service was expensive and the waiter was rude.

central location, clean hotel, nice breakfast and extremely friendly staff

great breakfast with different meats, fruits, cheeses, coffee and different breads

pool was only open until 8pm and with walking around all day site seeing, we would come back to the

located, comfortable and clean rooms, good breakfast

wifi was good

breakfast had a very good range of options

rooftop pool was a lovely place to relax and chill

wifi is awesome, location is perfect, very close atocha station and near many convenience stores

good & polite staff, big, clean, nicely furnished rooms, proper air conditioning & wifi

the room had excellent wifi to work in, was high up so good view over the city

bed uncomfortable. supposed to offer room service but no menus in room. mini fridge empty.

there are two breakfast options: a buffet, or the adjoined bar (which we chose)

location, room ,staff and great breakfast.

great selection at the buffet breakfast including fry up, selections of meats, pastries, fruit, toasts, coffees

excellent evening meal, fantastic breakfast, staff were all helpful.

good garage parking

good hotel with bar and restaurant plus the taurinos all stay there.

the room was beautiful and comfortable. the location was perfect and the breakfast was delicious

breakfast was included in our price which we enjoyed very much with lots of choices and great

room was small but reasonably well appointed. wifi didn t work.

room, breakfasts, all staff dealings including reception, bar and resterant staff

staff, location close to atocha train station & metro, 15 min walk to parque retiro, good wifi, clean rooms,