breakfast, beds

friendly staff, lovely breakfast, great value

staff was very human friendly and pet friendly :) me and my cat enjoyed 2 nights there, they have a green space

they even let me take my small dogs into the bar area, a must during this heat

through the hotel is pet friendly, it is not that much friendly

don t have a laundry service

rooms, cold ac, comfortable bed, fast wifi, free cappuccinos and tea

clean and comfortable beds, parking and ev charger

it has a free parking and a lidl just outside

to find - good for parking - good for access to getafe and central madrid - room very

proper wifi

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

was no bar open in the day due to renovation which is ok but they should inform as we arrived but couldn

bar and restaurant were closed, disappointing when you arrive late and need to eat

supermarket, restaurants and a public outdoor pool across the road

wifi wasn t good and the door wasn t firm as it kept moving when the wind hit it which was

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

choice of food for breakfast

breakfast spread is the same daily with limited options so for long stays it could get pretty

wifi

breakfast is good

laundry service is extremely expensive.

appreciated the room service

clean, comfortable, nice breakfast, for us very well located, safe parking places

very poor hotel, ac can t be adjusted by us, bar service very poor too

clean, comfortable, nice breakfast, for us very well located, safe parking places

bed, a very good buffet breakfast, parking near the room, and a pleasant hotel territory with nice common spaces

wifi not working properly in the room - very important if you are in a business trip - restaurant

up the breakfast was very good and the choice was good, the staff were friendly and helpful, the pool was clean

amount of space in room and bathroom and parking under accommodation clean and great choice of breakfast

breakfast room, and wanted us to stay in the cafeteria (which is super cold, and we had 3 sick kids

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

free parking

too fancy but provides everything needed for a short stay, specially those with a dog or another pet

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

self-service laundry is a such pleasant surprise

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

we truly appreciated the on-site laundry facilities as we were on the move pretty often for a month long trip

transportation; nice, little cafe on premises with very good service and good food; availabily of laundry room

there was a cafe within the hotel in addition to laundry facilities

free parking and plenty of food choice in shopping

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

the hotel has a bar but i haven t seen it opened

parking for the hotel is separate but i had the last available spot which took me quite some effort

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

at first night of stay laundry staff was so loud we could not sleep

great location near resteraunts and shops. breakfast good

good location, plenty of places for parking for free, great staff, very good breakfast, close to parque

good breakfast, quick checkin, free parking, close to warner park (17 min by car)

nice room, good bed and nice complete bathroom. wifi sometimes a bit slow

nice breakfast as usual

rooms, clean linen, parking and electric chargers available

restaurant & bar is very nice to drink and eat there

breakfast was tasty, wide choice of products

secure parking with no height restrictions was a bonus as we're in a lwb van, and we often don't fit into

also great wifi, comfy bed and free parking

fast wifi

there is free parking at the hotel

very convenient location and ample safe parking with access from the bedroom

and there was nothing available to eat the cafeteria was closed from 14:00 to 20:00 ditto for room service :-(

weak wifi strength due to our room location

we chose this hotel for its brand (we like ihg) and breakfasts

my kids couldn't watch tv, because it was on spanish programm

room was comfy for two kids aged 15 and 11 yo

the offer of the bar and room service offer food is very low and limited.

wifi is very poor

great budget hotel with wifi and underground parking included.

away from the busy areas of madrid, clean, a lot of parking on site.

bed and breakfast very good. it was just a stopover on way south

the breakfast has a lack of proteins

free parking, comfortable and clean rooms

parking space on site for free

fine if you want to eat in the hotel, bar and restaurant looked good, but if you want to eat out the town is

gym was small but was to ourselves so was good

bar closed early, receptionist cancelled my taxi almost causing me to miss my plane

the beds were comfortable, but the pillows are for kids

con not effective, barely cooled the room smelly corridors bar closed and no staff to explain why wedding party

we had issues with the wifi either not working at all or being slow

it didnt put off my stay, but i would of liked room service for breakfast.

late check out, free parking and 24 hr front desk

great wifi, comfortable, good value for money, friendly staff

very far from madrid... very bad wifi.

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

it is a small number, breakfast should be enough

great location, great welcome from the reception and also a great buffet breakfast

would have loved a hot breakfast

the continental breakfast was stunning, so much abundance and variety of quality comestibles, set us up for

checking in wasn't told about the time for breakfast or about the wifi code and had to go back and ask about

wish the hotel had a laundry room

noisy room just above the bar in the evening and the breakfast room in the morning

the breakfast was good value for the money. the wifi was always available and fast.

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were

we had a great stay there the bar in the

station and with a large carrefour supermarket next door together we a great local traditional bar / restaurant

there's gym and turkish bath included

very comfortable stay: amazing bed, pillows, good wifi - parking is located under hotel on the supermarket

the gym

the wifi the bed keeps moving.. (on wheels)

no bag for laundry, only given on request

bar staff were absolutely horrendous

we can’t order the kids menu from the restaurant to the room, even we have a dining table there

no facilities for coffee/tea in the evening . bar / coffee shop closed

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

room was comfortable, bathroom was nice and clean and wifi good.

clean room, good parking, good wifi

we came from portugal with a car, so having a parking space was a plus

free parking and safe area

wifi not good, breakfast not great but price reasonable and where i wanted to be

bed is really big, exceeded my expectations. wifi is excellent. good breakfast.

wifi was great.

wifi, good room, decent bathroom

close to metro station. clean. nice and helpful staff. free wifi

nice prices in the hotel bar, bar opened till 23,00

spacious, was washing machine to do laundry

also the staff is great, and we could do early check in that was amazing

the living room and kitchen were really good

i love the fact that there was a kitchen with fully loaded with everything and there was a coffee maker, etc

didn t like that there was no spa availability, and the timing was not right

plus laundry facilities

wifi wasnt working in the room but it was ok in the reception area

nothing to say in terms of facilities except wifi

the staff where quite friendly and the wifi good

the bar food and coffee were excellent

very close to metro station. clean rooms. good wifi. kind and fast personnel

very good / fast wifi connection

wifi worked in the hotel room on the first night

enjoyable stay. liked the spacious bathroom and countertop, the pleasant view and good wifi

wifi worked well

also my laundry bag looked like a mouse had chewed it

self serve laundry and super market in few metres of hotel

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive

the comfort of the room, bed and excellent breakfast

at least two bottles of water in the room , my kids had no complimentary water in their rooms.

had private parking which is nice and staff was nice; good wifi in the public area and they had kids play area

toilets, kids running up and down corridors all night after 12pm, parents loudly shouting and smacking their

the breakfast buffet was good and cheep, so perfect for the traveler on a buget

even though on a main road you could not hear anything outside lift to help get up to top floors breakfast

good breakfast

the breakfast was good and the stuff were extremely helpful

enough breakfast was available

easy parking

parking area is not

very nice hotel. friendly staff and great attitude to our pet.

really helpful lady on reception when we arrived easy parking on site dog friendly

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

very clean, wifi, parking

private parking. large room. dog friendly.

pretty good breakfast, complete and a good value for money.

large spacious comfortable room. great secured parking.

we loved the free parking

it s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

space with wifi on the top terrace, choice of indoor or outdoor, both bright

bed uncomfortable. supposed to offer room service but no menus in room. mini fridge empty.

there are two breakfast options: a buffet, or the adjoined bar (which we chose)

the wifi didn't work well unfortunately.

parking on site , front office staff spoke english

she also help me to get vegetarian meal at breakfast after im asking for that

soja and almond milk for breakfast. parking

due to covid the bar shut at 22:00 and the beer was not good.

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

thought there was supposed to be a laundry room so i can do my own laundry, but there wasn't

laundry next door and restaurants all around was a plus

the hotel hasn t been well upkept / maintained - especially the gym

everything was perfect specially family room when you are traveling with kids

my kids wouldn't touch it

room service was fast and efficient, and the mini bar had just the right amount of

excellent breakfast

poor wifi connection, you keep losing connection between time to time

mini bar and expresso machine, great water pressure in the shower

the breakfast was delicious as well

the laundry is pricey.

downfall to the hotel would be no iron and iron board, they provide a laundry service with a charge but i love

wifi, cleaness

free wifi was unreliable

slightly disappointed in the gym, not many facilities for use and the treadmill was unsturdy so i never came

breakfast there was plenty of everything except marmalade - i know, a typically english observation

coffee as we stayed for 6 days and and to go down to the cafe everytime we need coffee due to the room service

lots of closet space large windows, fast wifi

expensive breakfast, window only opens a few cm

room service staff really noisy in the corridors outside the room from very early in the morning

our room was beautiful and room service was great

not acceptable for 4* to be honest and for this price - not so good wifi

they had all the amenities we needed and the pool was an added bonus

modern rooms, good breakfast and refreshing pool

good location, pet friendly

breakfast was included in our price which we enjoyed very much with lots of choices and great

internet lousy. rooftop bar area no lights at night. unsafe.

good wifi connection

the breakfast was also extremely good (breakfast staff also very nice)

quality of breakfast

high additional costs, parking is extremely expensive, laundry.

lovely hotel with amazing staff. the wifi was pretty good all over the hotel.

they even have a gym

pool area small but adequate for a city break

location, gym and pool

on the 2nd floor: noisy as close to kitchen room on the 4th floor: loud in the morning (close to

astonishing view on the roofs of the city, convenient location, cafe with good coffee, good wifi, generous

bar service was also excellent

room is of average size and is not secure for kids (windows can be easily wide opened, and glass on tables is

breakfast - a really good range- fresh fruit, ham, cheese, bread, cereal, croissants, cooked eggs ,

didn't receive a response to my email regarding possible issues with laundry following the insect bites i

laundry was efficient and quick as well

the bed is good. and the laundry service is very good.

the laundry service was exceptional - i had several shirts, t-shirts and trousers to be dry-cleaned

we did the laundry service and all of our items came back cleaned and pressed perfectly

there is a restaurant in the hotel for breakfast, and room service

was no coffee or tea in the room, and no room service

clean, new facilities, room small but with good organization and had everything, a pet-friendly place that has

and when we arrived we were instructed that we d need to pay for our kids breakfast - which was fine - but

it had all the required facilities and the wifi was good

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

8am no bread for toast , no plain yoghurt left reception did not understand that i didn t want laundry delivered

expensive laundry service.

next day laundry service much appreciated

bring your own toiletries and laundry bags

laundry service performed poorly

the laundry service was quick and left the clothes smelling lovely

i asked to borrow an iron and they also don t allow that, they do however have laundry service in which

didn t have laundry shop nearby

cafe and bar friendly,

no wifi in rooms

no wifi in the rooms no phone in the room ac not working well no security in the

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

free parking, quick check in

said parking near by but not so

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

the breakfast was excellent

apart from excellent breakfast no dining options

the breakfast was good

very good bed and excellent breakfast. the 3rd time i stay in madrid in this hotel.

pets policy was communicated on the arrival

easy early check in. very close to the train station.

thought the bar prices were a bit ott.

gym is too small and no yoga/ exercise mats room was rather small.

we traveled with our pet and was very surprised they brougt a doggie bed and bowls for water and food

buffet breakfast great

at night we also had a drink at the bar and the atmosphere was so relaxing

location of the hotel was great, as was, the delicious breakfast

located near many interesting places and train station everyone from doorman, front desk, bar and restaurant

pet friendly

no restaurant or assistance in organising takeaway food no bar

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

close the bar and restaurant friday to sunday

the gym wasn t a gym

missed the hotel bar for a drink

the front desk staff helped me to navigate a nail salon, laundry facilities, markets, etc

fact that the room didn't have a mini bar wasn't a major problem but i wish i had had one so i could buy things

location, lobby, breakfast

the bar and breakfast area was amazing

spa also very good

also, there's a coin-op laundry which is just a 3 minute walk away

pool was small and cold, wish breakfast would have been included for price per night.

location was great, upper floor room facing street was quiet, comfortable bed, clean room, wifi and air conditioning

no gym

the bunk bed was in poor condition and not particularly safe for my kids to sleep on

metro station, laundry, supermarkets, restaurants near hotel

e: laundry on a clothesline)

i asked for a late check out and they did everything in their capacity to accommodate my time

bed may come as two single beds combined together, for me it is ok, but it might be dangerous for kids/family

location and staff are very nice breakfast is little bed fair

low wifi connection at 11 foor

the wifi was very good

nice shower, very clean, pretty good wifi

wifi did not work

by itself the whole night, and at 11:05 the manager almost broke the door to tell me andfamily w kids to get

very well located next to the metro. modern, new. good wifi.

don't do laundry or have a laundry facility

they didn t fix it and told me oh it s the laundry s fault

hotel has no laundry facilities at all; not even an iron

didn t contain any info, nor bar fridge, tea/coffee facilities, complimentary water, and no laundry service

there was no free tea or coffee in the morning and they do not offer a laundry service