great food both in the pool and dining restaurant

the spa was excellent and so were the meals

if it's included in breakfast why not dinner

wecome ehen you are checking in,the quality of food served at breakfast and dinner,every staff member from waiters to the cleaners was friendly

they gym could have been bigger, at least it could have had more free weights :)

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

inexpensive wifi-12 euros for the week

4 stars hotel and very bad wifi !!

had to pay for wifi

wifi in the room is not free and needs to be

rooms were clean and tidy, pool area was nice and staff were pleasant. wifi was also reliable.

entertainment / relaxing area. / free wifi good. staff excellent

problems with wifi connection near our room, that were not fully fixed after several complains

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

poor wifi for connecting to computer and also for the in room google nest which didn't work

breakfast was great and everyday there were new things and plenty of choices for everyone

hotel is not a very good fit for kids in the age of 1-3

breakfast . friendly staff . room cleaned everyday.

i liked the swimming pool, the bar at the swimming pool

breakfast buffet

mini disco and entertainment for the kids and excellent choices for food

island with all kinds of sports, childrens entertainment right into the evening and really fun pool activities and water slides with pool-side dj etc

alejandro flores for this part in making our stay so wonderful, along with the guys at the bar who were extremely friendly to me and my family

definitely the best breakfast i've ever had at a hotel ever, strong statement but true

from reception to the restaurant, the bar team to housekeeping, maintenance to entertainment, everyone was absolutely lovely

wifi was 25 for a week but only covered one device, so would be better if it could have covered

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

safe, minibar and wifi are extra

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

having to pay extra for the safe and the wifi.

there is plenty of choice at breakfast

expected much better quality mattresses they were very hard and you could feel the springs on the kids beds, couldnt use kids inflatable rings or anything in any pools wasn't clearly stated before

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

spa looked amazing

first part of the holidays we book hotel, just because it said that they do kids club what our daughter always enjoys, however there were no information that kids club will

buffet, 3 pools, friendly staff, right by the beach, very good for covid regulations, good poolside bar,

-pool bar didnt accept cash

no lie lows or pool toys for kids

was not impressed with the breakfast, it was only luke warm, the bacon was fatty,

the kids activities is fantastic

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

we got a little food poisoning from the room service breakfast

was almost perfect except quality of spa services

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

hopefully in april/may but we believe it is having a break and will be closed to upgrades to the pool

the wifi wasn t the best. maybe a little bit too pricey

the wifi was awful, very weak,no signal,very frustrating,,so maybe need to improve on it

wifi was good but intermittent

wifi was sometimes a bit slow, but the coverage throughout hotel was good

beer and vine is two times more expensive than in the city bars wifi didn t work inside the

the lack of variety of bread at breakfast

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

loved having our own terrace and plunge pool

hotel with garden pool area

breakfast was good , only slight complaint was waiting staff at breakfast not vey

really enjoy the room and the pool and entertainment was great

pleasant staff especially the blonde haired girl in the bar at night,fantastic breakfast

breakfast was lovely

the location and the breakfast was very good

staff were so friendly and the pool area was fantastic

the breakfast was fantastic

the breakfast was good too lot of choices

we booked a duplex apartment overlooking the golf course which was well worth the extra

nice atmosphere around the pool during the day, with music and some pool games

we appreciated the early breakfast (7:30) – at other hotels we stayed in, it was at 8:30

uth) from rooms/balconies at night.

bad wifi quality

good wifi

trouble with wifi. bed could have been more comfortable but overall lovely place

also the wifi wasn't so good in term of the

the kids could get there own snacks and drinks too

apartments are fantastic we had a 2 bed apartment with pool was huge more than enough space for a family of 6

fabulous kitchen and lounge area, clean towels changed and beds made, good location to the

was great only thing was golf course was next too the room and one morning we heard the loud lawn mower early in the morning

villas with spacious terraces, the lovely pool, delicious food, and the great location next to a golf course are just a few reasons why we’re likely to return

room was nice, with a big balcony overlooking the pool

the pool was heated even though it wasn't too hot outside

special thanks for the awesome pool and outstanding breakfast & dinner

room lovely .... breakfast so so good...... pool excellent...

the place is very clean, the rooms are spacious, the pool is fantastic, the view from the balcony is amazing

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

loved the breakfast

staff so friendly, everything so convenient, couldn t be closer to the beach, pool, food, activities, everything was very very good, i loved how it said on booking

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me throughout my stay

location excellent staff friendly and helpful roof top pool breakfast excellent

breakfast buffet was also very good choice if hot and cold food

excellent breakfast all cooked options included

great breakfast, super helpful staff, good location.

the time the pool closed & there was no bar.

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

the most relaxing pool i have ever sat around - very well maintained

the piano bar staff wasn't that pleasant

breakfast was excellent and nothing was to much trouble staff were friendly and very

comfortable rooms, beautiful breakfast on the terrace and a top class restaurant

try to climb them,we was too afraid to fall down ud83dude1e this was just our problem,older kids or someone who dont with a child this is nothing

breakfast was great. rooms were comfy and clean and pools are fun

the kids pool area is especially great for families visiting with kids

to the centeres and beach - tickets for the attractions can be bought at the hotel - a reasonable gym - not far on foot from center area and beach ~30m by foot - they sometimes hold foam parties

place to stay with family ud83eudd70 silveo at the pool bar was a nice friendly man

gym

it is also great for adults as they have 2 big pools and a great bar by the pool

pool party for kids at late evening/night and many others, can't really list everything

nice resort and if i will be back, it will be my choice. kids loved it and enjoyed it. thanks

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which was free of charge

the heated pool is really nice and great for toddlers and kids

4 pools when i really only had 2 one being decorative only and not for use and one is a tiny kids pool

games, gym and the spa - we spent an afternoon in the spa and sauna

by the pool was slow and unreliable

could have another bar open in the evening.

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

wifi could be better.

each room with its own wifi code

wifi in the room

the wifi was a little intermittent but the staff were informed.,

pool access was nice too and they had some event (rock band/magic show etc) going on every evening

food was lovely, bar had all named spirits

is especially good for families with kids because there is always a nice program for them every day

the entertainment was amazing pool area very good and the food was good as well plenty choice

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

are beautiful, great wifi everywhere throughout the hotel

wifi connection in the room especially at bed was not that fast

poor wifi in our bedroom hut alright everywhere else

after check-out, we were allowed to stay at the pool, use wifi and use a courtesy room for showering, untill our departure in the evening

wifi was very good in the lobby, but in our room and floor there was no signal at all

poolside bar excellent with very friendly staff

terraces in the rooms as well as a small kitchen allowing to prepare quick snacks or food for kids

pool bar in a nice sunny location

hotel has been fully renovated and it’s small villas were perfect for a 4 family getaway with kids

location, complex is very nice with heated pool and kids pool

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

i wish the pool times were extended so that they close at 8pm

can be noisy in the evenings, there are not enough sun-beds at the pool

i loved the little touch of coming round pool with fresh fruit, also as we were in excellance room we had a huge double balcony 2 patio

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

kids club staff were outstanding & the hotel was exceptionally clean

no indoor entertainment for kids like games room/arcade

would definitely recommend to couples and families as the kids club looked amazing, we didn't have any kids but from what we seen it looked really good

extra charges for pool snack bar for ai customers

gym being the prime example

the bed was comfortable and the rooms were nice. kids club was fun

the wifi signal kept dropping but was reasonably usable. the gym was only open from 11am-7pm.

wifi excellent

quicker wifi

wifi, parking, baggage weight machine)

wifi was also really speedy

wifi slowly, noisy, room size not comfortable

it would be great if there is an option to buy food from the bar at the swimming pool when you are not on all inclusive option

the hotel is close to the sea, has a nice pool, the breakfast was tasty, the beach has fine sand

location all inclusive beach bar well equipped apartments with air con and comfortable

and when i mentioned to someone in the hotel he said he knew and that i could buy one at the bar ( 3

location to the beach,facilities and pool areas

theme throughout the hotel with an incredibly large and beautiful swimming pool (water temp could be a bit warmer, but it was end of january and the weather was glorious so

next to the pool, beds were comfy, though kids reported their beds were “firm” but preference i guess kitchen had everything we needed

the room was beautiful as well as the big pool and beach club

we had massages in the spa and that were great and the pool bar was also quite nice

sauna wasn't working. gym equipment needed updating

the roof top bar and pool was a bonus attraction too

location great gardens with path paths way flowers etc. pool all stylish

another positive factor was the pool bar which has happy hour 16:00pm until 18:00pm, 2

breakfast was excellent pool and pool bar were great

the pool large clean rooms. all inclusive great choice. great location

the gym facilities were great and we were pleasantly surprised by the range of weights and machines

gym had a good range of equipment for workout too

everyone understands some restrictions but to not be able to play catch with your kids, come on, that's the fun of holidays

the sauna and gym facilities are very old

super pool and sunbeds

wifi is free but actually it s not working

wifi did not work.

wifi could be better. i didn t like the all inclusive wine, but this is probably my problem.

very poor wifi

wifi not available most of the time

free in room safe and free wifi

wifi connection not really reliable.

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

together with a complimentary welcome drink at the bar in the evening

the bar was reasonable for drinks considering the standard of the place

wonderful hotel with an expertly managed atmosphere, great for couples or single adults who want to relax in a peaceful and quite setting

breakfast was good with plenty of choice

the room is spacious with a well-equipped kitchen

the pool area is serene, and guests may find themselves treated to a complimentary fruit mock-tail

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

everything was amazing the breakfast, the room, the view and the staff

a proper adults only hotel

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even lowest category places always do

breakfast was lovely

good location. very clean room and bathroom. breakfast was good. wifi was very good.

poor wifi

have stayed at hotel 3 times now and this time wifi was particularly bad. very sporadic,

as i needed to return to the reception to find out login to wifi

wifi was not very.good in the hotel

comfortable bed and, very high quality wifi

wifi was good

the pool area is really nice, very spacious with lots of sunbeds

heated pools, lovely staff, gray kids mini club, excellent buffet breakfast

kids and adults got nice gifts for christmas

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

gym wasn’t the best it done but could do with sorting out smell in it

great and tasty breakfast.

very family oriented lots off things for kids to do staff were very friendly

breakfast was amazing, there was a lot of choice

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

bus stop close by for free bus to siam water park which was perfect

swimming pools for kids and all other activities are great to entertain little ones

there are basketball court, soccer field, mini golf, spa /family spa and also adult only areas, including adult only bar and spa as well in separated

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

good wifi connectivity

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

the tv and mini bar section furniture is beautiful

poolside cocktail bar a must visit

the poolside service was excellent, and the gym, which overlooks the ocean, was a highlight along with yoga classes

the pool was clean and nice, and the beach is near to the property and the water was perfect

the spa was closed due to refurbishment, but nothing to complain about.

hotel could not fault from rooms, food, pool

gym is too small and not enough equipment for such a spacious hotel and five stars , not a bar or

spending almost a week at the hotel we asked for a late check out and we were told we had to pay €50

the pool was amazing to include the pool staff, room staff, bar staff, and buffet staff.

pool area is amazing

main terrace, snack bar, table tennis, lifts, free towels, table tennis, nice sun loungers, free wifi

wifi was difficult to access

a few times people had quick enquiries

out wifi/bar opening times, taxis, etc) but were waiting in line for ages while people in front were

wifi was excellent

gym weight equipment needs to be updated.

also all cleaning and pool staff really

the adult only pool bar was delightful to sit in and enjoy the

at check in was resolved with a bottle of cava and a late check out which was very much appreciated but the issue should not have happened in the first

a little more for kids to do maybe would be good

swimming pool a bit cold. shame it wasn’t heated.

location is quiet. adults only hotel beach / beach bar

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

only small downside was the spa opening hours — it opened at 10 am and closed at 6 pm, which felt a bit late for us since we

i couldn't connect to the wifi from my room

wifi should be free everywhere and not just in lobby

wifi excellent

necessity to sign in for poor quality wifi every 24 hours across 3 devices

on the first day, wifi connection in my room was weak, but once i inform it to the receptionist, they fix it very

mbit download / 2mbit upload)

wifi coverage is more than excellent, but the internet speed could have been a bit faster,

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

wifi was quite weak

dated rooms, poor wifi connection.

speedy wifi

good wifi throughout site

wifi sometimes did not work ---another engineer in the room

no one in the hotel except the person in the gym

the pool area was clean and the staff was friendly

parking

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

the parking was available

place has parking space too

there is a parking inside the house

wifi internet conncetion good and fast

uld be a bit more varied); wifi was ok in the room

wifi was a bit unstable.

parking spaces behind the hotel; spacious room; adequate breakfast

get wifi in my room i had sit either in the bathroom or by the door to the hallway, as it was too weak

wifi was a nightmare, it didn t work in our room

wifi was sketchy in our room

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

room was tidy and had good wifi

at the pool bar wasn’t good when mary wasn’t there

hotel full of people, problem with bed near swiming pool

kids club and staff great

round the pool all day, so i ended up having to buy long sleeve rash tops for myself and the kids

nice food great bar facilities and pool areas lovely

wifi in the room is bad

- wifi was bad

wifi had constant problems

wifi was good for work, stunning surroundings to walk about

wifi was poor, it was sometimes hard to watch a youtube video not to mention uploading some photos

another disadvantage - there is no wifi in the room

everything was on qr codes but wifi was sketchy at times

but the put together those 2 singles and they put a double sheet so at the end was ok and the wifi is not working properly

wifi could be stronger throughout the property

of events breakfast wow direct near the ocean rooms are very large and very quiet and very fast wifi

i didn't like wifi quality and tv signal was getting lost frequently

wifi very poor in all areas of hotel in general

helpful stuff and rooms are clean and comfortable, wifi very good

no wifi but didn't need as rocking music

wifi in room rubbish

best service, very clean rooms, end of november and hotel had a pool activities, evening activities well done to them

no pool for lilos for kids

for example, the tap water is not drinking water, and they provide you with bottled water in one bar at reception

the gym was very old and outdated. was not at all the same standard as the rest of the hotel.

gym, facilities could be better for those who like to workout in a gym as not many machines or free

they offer free coffee/tea, facilities for cooking, laundry service

very cozy. hostel type. decent kitchen. some rooms have a balcony and a private bathroom

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

8 islas has a youth hostel feel, with a huge and well equipped shared kitchen and several nice outside sitting areas

excellent kitchen facilities in a large space

only thing that was not perfect was wifi

no wifi

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction, so some noise at the early

wifi and elevator does not work - hotel staff informed us in advance about these circumstances

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

nice pool (unheated) and pool area

great eco breakfast with local products and helpful staff

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

lovely hotel with open air pool and beautiful gardens, really good breakfasts

best breakfast we ever had in our entire life

stayed at the grand muthu golf plaza for 1 night the rooms were big loads of space very clean

drinks were all good, in the restaurant, in the bar and at the pool

delicious buffet breakfast as that's the only thing we had there and quite reasonably priced

if you like to play golf and quite night it’s nice

walking distance to shops, bars, golf courses and marina

cleanliness. layout of the pool and restaurant was very good. the bar was also very good.

spacious apartment with a balcony and kitchen

when you book all inclusive like we did you couldn't take a drink at the bar after seven

lovely staff, they agreed for the late check out without a charge

pool, wind sheltered, good location, nice weather, spacious apartment, well equipped kitchen ( i didn't need

wifi connection was very poor

the wifi in the room wasn't working

wifi sucks

wifi troubles , difficult to find room when u check in.

they offer you tastes horrible sometimes the quality of food was poor

great location next to the sea - nice breakfast with a lot of variety - 5 star gym - nice personnel - nice activities during the day - nice bed, shower and hot tub in the

the facilities are great, including the pool and gym

loved the variety of food in the buffet restaurant for breakfast and dinner

of the all inclusive side we couldn’t get an ice cream near the bottom pool despite offering to pay and we’re told we had to walk up to the other

pools including 1 heated ,lake for kayaking, nature reserve park , many sporting facilities , kids club excellent, night shows every day, food is very good, staff are very kind and

the royal level area and pool side service was excellent

the breakfast, dinner, and pool staff were incredible

breakfast was great . a lovely choice for everyone but most importantly the staff were superb.

batting an eyelid, and produced exceptional, fresh and flavoursome dishes at both dinner and breakfast

had half-board at the royal level and both the breakfast and dinner were outstanding

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

great hotel with great bar & restaurant

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

good parking

there was reserved parking available right out front

access to an equipped kitchen (kettle, toaster, microwave, refrigerator)

clean, beautiful blue color and rather cheap. good to have the kitchen.

in shared kitchen was missing stove

kitchen was great and complete

was spotlessly clean, the shared kitchen & bathroom were both great with an alternative bathroom & kitchen on the excellent roof

table although the room was large) wifi very patchy breakfast disappointing

the wifi device was placed in the hallway and the only places in the room where we had enough signal

room equipment

the wifi could have been better but not a big deal.

wifi was only available in reception, would be nice to have in the rooms

large and comfortable common room and kitchen

tap in the kitchen is quite load

ocean view- keep in mind that most overlook the patio and there might be light and noise from the kitchen and the neighbouring rooms

near the airport and very clean. kitchen available for use.

interesting experience with a shared bathroom and kitchen

very fast wifi

wifi stability/signal needs to be improved.

wifi in the room is very bad

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi is very slow

only could we wifi access in the common area wich i find quite

wifi worked well

wifi not working very well

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so not a big issue for one

wifi is good and the add on breakfast is excellent value

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

they even volunteered to give me a late check out since it was after 2am when i arrived

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

the breakfast was sufficient but nothing special

the staff was very friendly, the breakfast was pretty good, the location is good.

breakfast very satisfied, a choice of everything for everyone

all the staff were lovely, breakfast excellent

right on the beach clean, modern room. wifi good.

wifi in the room is terrible

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

they said wifi works only near lobby,

wifi was also included