4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

wifi in the room, very weak signal, also on outside balcony

h floor)

wifi in the rooms was basically so weak it was non existent

mbit download / 2mbit upload)

wifi sometimes did not work ---another engineer in the room

speedy wifi

good wifi throughout site

hich was closed) at the time could give me one

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

wifi excellent

wifi should be free everywhere and not just in lobby

paying for parking...wifi was variable

wifi needs to be improved in the bedrooms area

necessity to sign in for poor quality wifi every 24 hours across 3 devices

gym is a little crowded and small

breakfast was wonderful

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

not with smaller kids, though

the room size and bathroom not suitable for kids

riu is really lovely with 3 pools to choose from (one being an infinity pool over looking the beach

hotel, friendly helpful staff, lovely room with pool view, great choice of food, good entertainment at night

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

great hotel with beautiful infinity pool, friendly staff, delicious food and great location.

towels in rooms were poor quality pool towels were ok.

the breakfast buffet is the best we've ever seen, and the terrace outside is a fabulous place to start

spa experience when checking in for our treatments was not user friendly.

very relaxing adults only stay, we're definitely going back next year

garden,clean,big rooms,food,stuff,pool,everything perfect,adults only

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

colonial style is beautiful, the people are kind and polite, and francesca the yoga/pilates/gym coach is the best

we visited the gym, which was decent but nothing special

to the last time, there wasn't enough staff in the pool area, so we had to order at the bar most of the time

especially esteban at breakfast he was on point friendly and helpful rikki at beach bar hard working happy and warm ines at reception even called me in uk beige hand to make sure my

breakfast & dinner you are spoilt for choice

out wifi/bar opening times, taxis, etc) but were waiting in line for ages while people in front were

wifi was excellent

a few times people had quick enquiries

main terrace, snack bar, table tennis, lifts, free towels, table tennis, nice sun loungers, free wifi

wifi was difficult to access

with several different housings, wonderful bed, great food, very friendly and helpful personal, wifi

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

parking was free, no weird pressures to tip or not to tip, no hidden fees for room service or wifi - this hotel is doing the right thing for their guests and i would return here

it s a very well run hotel - nice staff, extremely comfortable room, excellent gym, fast wifi, great breakfast

good wifi connectivity

bus stop close by for free bus to siam water park which was perfect

very quiet at night great sleep,teo tellys with uk channels,loads of space ,adult pool area with subed service was lovely ,also pool was warm,fab for familys with children

the hotel offers lots of activities for families (mini golf, mini water park, surfing, tennis, football, table tennis, basketball, teen club)

plenty of activities for kids of all age

the breakfast and dinner were also very good, good verity of all kinds of flavours and everything fresh

wifi was good

comfortable bed and, very high quality wifi

tra price), restaurants and bars

t not too crowded)

room service whilst on all inclusive was 87 euro for breakfast!

is fabulous and the pool a la carte food and drinks outstanding s309 is the best room i have stayed in and over the

everything was amazing the breakfast, the room, the view and the staff

refurbished and looks good the pool area and staff are great

breakfast was incredible especially with the view and everyday a pastry chef would make something

night; when staff clean adjoining rooms they let doors slam coming and going; breakfast area for adults only is a bit pointless as you have to go to main breakfast area for most options so its not

personally i love the cold pool as it is excellent for swimming

inclusive breakfast was fab

gym had a good range of equipment for workout too

perhaps the gym could be a bit better equipped but i’m just being fussy now ud83dude04

no kids entertainment or kids

internet, you are connected to the wifi but you don't have internet or you have internet but the speed is kaka, and the hotel is not a

poor wifi

wifi on room 1156 does not work very well unfortunately

as i needed to return to the reception to find out login to wifi

good location. very clean room and bathroom. breakfast was good. wifi was very good.

the location, and swimming pool, plus able to upgrade to all inclusive.

room, pools, gym and skybar all great 3

my kids loved this place and wanted to stay forever

first couple of days, then when we seen the all-inclusive icecream they didn't want to give the kids it crisps/nuts supposed to be allinclusive didn't want to give any out complained to manager

another positive factor was the pool bar which has happy hour 16:00pm until 18:00pm, 2

free in room safe and free wifi

wifi connection not really reliable.

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

overlooked the roundabout but we got used to it, but great being on top floor near the roof top pool

as in hotel kids are considered up to 12 year old

the charming staff were friendly and helpful, pool good and convenient, breakfast buffet good

even we spend only mornings and evenings in the hotel, but kids like swimming pool, football fields, snooker, etc

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

also unlike previous visit you had to go to the bar to get a drink- no table

the wifi in the rooms was very slow and unrealiable

wifi was poor. entertainment could have more dancing

wifi is free but actually it s not working

wifi did not work.

wifi not available most of the time

towels on sunbeds even before breakfast

not good room not consistent to photos on web pool bar not good, no consistency in coctail making and too expensive considering low quality breakfast

fantastic location, clean, breakfast was superb, i would stay here again

location, excellent heated swimming pool, very helpfull and nice staff (especially in reception desk), beautiful clean rooms, everyday

very close to the beach and being able to use the beach bar and sun beds as part of our all inclusive deal was great

lack of waiters around pool area. slow wifi

wifi signal is week and internet speed slow

wifi was also really speedy

quicker wifi

wifi coverage wasn t great around the pool area

extra charges for pool snack bar for ai customers

to be honest - even the pool being out of action wasn't a massive deal as there was another pool available

also i enjoyed the gym/ fitness area and lastly the location was very good

due to covid the facility's were not open, spa, indoor pool, kids club

same music over and over again for kids night programme and pool ambience

lovely pool area, lovely spaces beautifully decorated

my son who is 18 months old had the time of his life: lots of activities for him at the swimming pool and he enjoyed the mini disco

complimentary drinks in the room, friendly efficient staff dealing with queries instantly, pool area, new arrangements in the restaurant (more fresh fruit and veg compared to last year)

didn't like the people smoking next to swimming pool

no indoor entertainment for kids like games room/arcade

spacious well-equipped kitchen and very comfy sofa bed

(apart from the little sausages) staff very friendly all over the hotel - housekeepers, bar, kitchen, office

and extremly clean, the oceaan views are beautiful and the swimming pool was excellent for the kids

breakfast was very good, and the pool bar had good prices and good beverage selection

gym could use a bench press and some heavy bars

nice hotel with entertainment, heated pool, restaurants

kids club and swimming pool

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

gym is small but has everything you need and isn't busy so usually have it to yourself

the a la carte meal in casa bonita pool bar and grill was absolutely superb

a large and very beautiful pool, a large gym, large and clean rooms

the facilities were very clean and the pool was a nice temperature and very enjoyable

one thing i wish is that the hotel had spa as beautiful as the hotel and its garden are.

sunset bar was highlight for us

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian ones that are on site

great hotel and food was very good , very chilled out and the kids loved it . view was nice too

we were 2 couples with kids, he was always preparing our table in advance, with child seats and cutlery, very friendly and

is especially good for families with kids because there is always a nice program for them every day

many sun beds around the pool with a good majority a little weathered

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has lunch style food

pool towels

my fussy kids always found something they liked to eat

a little water park with some slides for the children:) the nearest beach is good, with black sand, small

pool was perfect for family, staff were exceptional, can’t praise them enough

nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game room with a pool table, etc

wifi in the room is bad

wifi was good for work, stunning surroundings to walk about

- wifi was bad

no wifi in room

wifi had constant problems

good wifi

helpful stuff and rooms are clean and comfortable, wifi very good

wifi the entire time we were there for a week service understaffed and bad service due to that,

no wifi but didn't need as rocking music

is the same problem i suppose)

the wifi coverage was not good across the hotel

everything was on qr codes but wifi was sketchy at times

wifi coverage is decent when in your room, and at the pool, but could be better.

another disadvantage - there is no wifi in the room

wifi in room 111 was only good very few minuts.

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

our room was located in front of the pool so it made it super easy for us to go the pool and back to the room again when needed

ple beds) and customer service

they follow strict covid safety measures, good for vaccinated adults who can relax

not allowed any inflatables are on the pool

wifi in the room

the wifi was a little intermittent but the staff were informed.,

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

wifi could be better.

each room with its own wifi code

best service, very clean rooms, end of november and hotel had a pool activities, evening activities well done to them

course, some people think that they can just leave their towels at the best seats from the pool in the morning and then only go there 2 hours later

there is no small pillow. the gym is underequipped, no dumbells

the entertainment, the food and drinks, the pools and pool area

talented are those guys honestly: amazing shows as well as entertaining the children and teaching gym sessions all day

bad wifi quality

trouble with wifi. bed could have been more comfortable but overall lovely place

good wifi

uth) from rooms/balconies at night.

also the wifi wasn't so good in term of the

the wifi was awful, very weak,no signal,very frustrating,,so maybe need to improve on it

some of the restaurant staff are very rude. wifi isn't great in some areas.

wifi was good but intermittent

the wifi connection could be better

the wifi wasn t the best. maybe a little bit too pricey

so friendly and smiling all day long beginning with maids to recepcionists and to staff in the kitchen

staff is very friendly and the hotel has a lot of activities in the pool area

breakfast: lot of choices

breakfast was lovely

pool was lovely with lots of sun loungers and all getting the sun all day

breakfast buffet was great

views, clean breakfast

-pool bar didnt accept cash

entertaiment round pool was good

i would say hotel is not for families with kids, mostly for young who likes partying

pool a bit warmer.

hotel, friendly staff, room was clean, great view from balcony ( pool and sea view room) great location just couple mins walk from the beach, was right next to bars

breakfast buffet

you had to sit and order, this included kids ice cream

we opted for half board and had breakfast and dinner - i cannot fault it at all

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to leave very friendly

there is a lovely family atmosphere at the pool and restaurant, no rowdiness whatsoever

island with all kinds of sports, childrens entertainment right into the evening and really fun pool activities and water slides with pool-side dj etc

perfect facilities for families, great location and the breakfast buffet is amazing

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff, evening staff and day entertainment staff were brilliant and so polite, welcoming and

wifi was not that good

wifi was 25 for a week but only covered one device, so would be better if it could have covered

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

minibar,safe,wifi, indoor pool

having to pay extra for the safe and the wifi.

adults only. location. heated pool. food. entertainment choice.

great to have a late check out for not much more money on the last day too

if it's included in breakfast why not dinner

the gym area, bad location , better if it open at 08:00.

roof top bar is great, good drinks and nice music at

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

kids club staff were excellent - took care of the kids (5 & 8 yrs) all day and they loved it

expected much better quality mattresses they were very hard and you could feel the springs on the kids beds, couldnt use kids inflatable rings or anything in any pools wasn't clearly stated before

good breakfast nice pool and staff big room location possibility for late check out

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

the breakfast was good too lot of choices

we used the gym several times during our stay which was adequately fitted out, again kept very tidy and clean

continental breakfast for all needs, vegan friendly

gym could do with an upgrade

we booked a duplex apartment overlooking the golf course which was well worth the extra

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

room service was always clean and neat

prices at the pool bar a bit too high

great facilities in the hotel around the pool with a gym and health spa, tennis etc on the sea front and 10 second walk to a multitude of shops,

the breakfast and pool area are superb.

apartment was a bit closer to the pool bar / restaurant

there are fun facilities like ping pong, billiards, gym, game room, etc

villas with spacious terraces, the lovely pool, delicious food, and the great location next to a golf course are just a few reasons why we’re likely to return

resort for families with young kids

loved the snack bar and beer on tap near the pool

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

poor wifi

problems with wifi connection near our room, that were not fully fixed after several complains

poor wifi for connecting to computer and also for the in room google nest which didn't work

entertainment / relaxing area. / free wifi good. staff excellent

wifi is for now a day standard bad

the wifi signal in my room was a pain.

4 stars hotel and very bad wifi !!

a day for wifi is overly expensive

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

clean,nice staff, goid for small kids

shower is built in a way that the water leaks out and floods the entire bathroom pool is great but the towels are not free (you have to rent them, which is a bit cheap

the place is very clean, the rooms are spacious, the pool is fantastic, the view from the balcony is amazing

room lovely .... breakfast so so good...... pool excellent...

special thanks for the awesome pool and outstanding breakfast & dinner

restaurant could be set out a tad better as people queue around the salad bar so you are not able to get to what you

the pool, the room, the pool bar, the gym

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

the kids pool area is especially great for families visiting with kids

need garbage bins in rooms. need kitchen paper roll or extra hand towels in kitchen.

breakfast was excellent and nothing was to much trouble staff were friendly and very

pool

very good breakfast and dinner

having a direct access to the golf facilities was amazing

easy access to golf course and arrangements for storing golf clubs made playing golf completely hassle free

terrace pool did not have heated water but this was not a major concern.

breakfast staff not very attentive

the lack of variety of bread at breakfast

loved having our own terrace and plunge pool

calm hotel ambience wonderful staff amazing breakfast great location

theme throughout the hotel with an incredibly large and beautiful swimming pool (water temp could be a bit warmer, but it was end of january and the weather was glorious so

the hotels provided a lot services like mini golf, massages, a library, and entertainment for young & old

gym was nice to have

the mini golf facility was unusually beautifully landscaped with a stream along the lanes

pool bar staff are friendly and a good laugh.

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the hotel at the evening has no food service or some evening vibe, to chill out by the pool

breakfast was kind of repetitive, with minor selection of food

fantastic breakfast with healthy options

breakfast, drinks and snacks in the bar are really delicious

great breakfast, super helpful staff, good location.

fresh cooked breakfast, great. staff very good.

no early breakfast available. no bar snacks after 3pm.

very good breakfast, roof top pool and sun terrace with amazing views

there's no pool bar but they come around taking orders to drop you up drinks

are beautiful, great wifi everywhere throughout the hotel

wifi connection in the room especially at bed was not that fast

wifi was very good in the lobby, but in our room and floor there was no signal at all

beach front hotel with modern if not huge rooms. good breakfast, pleasant staff, good wifi.

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

the breakfast had lots to choose from. bed was very comfy. very clean room. lovely staff.

the roof top pool has gone!

wifi was a nightmare, it didn t work in our room

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

the wifi was not working when we got there but the manager kindly let us try their own network, but it

utside it was fine

wifi was sketchy in our room

parking

there is a parking inside the house

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

place has parking space too

the parking was available

bed was a bit to hard, wifi dosent work well

uld be a bit more varied); wifi was ok in the room

wifi

get wifi in my room i had sit either in the bathroom or by the door to the hallway, as it was too weak

wifi did not work 100% in the room

big bonus points for drinking water tap in the kitchen, spacious breakfast counter, a large selection of beach toys, and parking space in garage

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

great hotel with great bar & restaurant

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

good parking

free, private parking

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi stability/signal needs to be improved.

very fast wifi

wifi is very slow

wifi in the room is very bad

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

room equipment

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

the wifi could have been better but not a big deal.

wifi was only available in reception, would be nice to have in the rooms

wifi not working very well

wifi worked well

wifi is good and the add on breakfast is excellent value

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

t did work in other rooms).

rooms are nice with original touches, breakfast room still to be finished, but swimming pool is ready and very inviting

breakfast was amazing, lots of fresh, homemade food

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

nice pool (unheated) and pool area

breakfast is good and they serve local foods

they offer free coffee/tea, facilities for cooking, laundry service

the common kitchen area and living room are very large and have all the necessary items for cooking

8 islas has a youth hostel feel, with a huge and well equipped shared kitchen and several nice outside sitting areas

lovely garden and large kitchen

fourth: kitchen is spacious and very well equipped

wifi and elevator does not work - hotel staff informed us in advance about these circumstances

no wifi

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction, so some noise at the early

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

only thing that was not perfect was wifi

early flight so could not get an early breakfast, which i felt a hotel like this should offer, even if a packed

approximity to airport, very small town, so not much to do except golf and submarine trip.

got an half hour early check in without even asking

was spacious, i didn't use the pool as such no comment

place to chill and relax by the pool

when you book all inclusive like we did you couldn't take a drink at the bar after seven

staff in bar an restaurant were so friendly and couldn't do enough for us.

pool, wind sheltered, good location, nice weather, spacious apartment, well equipped kitchen ( i didn't need

the reception area could do with a bar or coffee area

lovely staff, they agreed for the late check out without a charge

wifi did not work well in the room, only in the lobby

wifi connection was very poor

wifi troubles , difficult to find room when u check in.

ckaged meat and stuff) wifi connection not the best, very weak at some parts of the

the wifi in the room wasn't working

breakfast, great pool areas for kids, comfortable beds and everything was great

* warm pool * free parking spots

all good. parking spot. food awesome. staff friendly. heaven for the kids.

very nice location, not far from the beach and from the super sport bar flintstones

pools were nice along with tennis court and spa was very nice

is stunning, rooms are lovely, staff are the best , entertainment team are brilliant with the kids

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

pool layout was great and separate areas made it feel less crowded

) we would have liked carafes of cold water readily available at dinner as it is at breakfast and lunch

i had to critique a little i found the spa to be noisey

the breakfast has plenty of different choices and always very tasy

i was told the pool was heated but it didn't feel like that to me.

spa staff never actually seemed to be there so nobody to talk to about services etc

breakfast was great . a lovely choice for everyone but most importantly the staff were superb.

breakfast was delicious and so fresh. plenty of choice. with very good table service.

they played water games, futsal, mini golf, made cookies, did archery, and made new friends; creating memories they will cherish forever

the machines in the gym could do with an upgrade

staff, kids animation, pool, atmosphere

very busy at meal time but hotel was full, mini golf needs some tlc

the pool was nice and relaxing and the on-site gym was decent as well

there is a great wellness area, gym and massages available on site

the selection was huge for breakfast and dinner

lots of activities to do, basketball, football, we played mini golf together, excellent kids club, good shows in the evening

kids were occupied the whole time with various activities

have no idea what people without kids are doing there. i think for them it might be too noisy.