the area adjoining the enclosed pool area was not inviting.

movie theater, funfuzion, applebees, buffalo wild wings, and plethora of other things like planet fitness are within walking distance

the friendly staff and immaculate condition of the room. the breakfast was good, too!

great staff and loved the breakfast

i love every inch of my room. to my surprise i had a mini kitchen i didn't expect.

was very clean with perfect breakfast

building, room, breakfast area

the hotel is clean and the breakfast is good

clean, easy check in, nice staff, great breakfast

good breakfast, caring and friendly staff to meet your needs

very comfortable room and bed, quiet, clean, excellent breakfast.

would have preferred better breakfast options

i will not be going back to this hotel when i have kids

continental breakfast

the breakfast hours should be extend to 10am. not 9am.

on site kitchen serving 3 meals

very friendly staff all round from the front desk, kitchen staff and housekeeping

i saw a coachroach in the hotel laundry room

the bar closed too early and the check in person was the one who made the drinks not very good

cheap bar drinks and lower price

the breakfast was amazing. my family really enjoyed. my son appreciate the gym at the facility.

machines in gym broken

breakfast was great

beds were nice staff was friendly pool was warm for kids to swim

staff was friendly, breakfast was good. the pool, outdoor patio, all very welcoming

the wifi was strong, and the room was large and comfortable. no complaints at all!

ough there could have been better lighting), and the wifi was strong

room was comfortable

high priority)

wifi dint work

great for the kids

the breakfast was good. the service was good

were kids on my side of the hotel room, the smoking section

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the tub and drain it

there was not a bathroom spa as it was advertised at the time that the reservation was made

location is okay not the greatest breakfast okay not the greatest service okay not top notch

the complimentary breakfast did not offer eggs. it did not have face towels.

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

the view is amazing , the little breakfast was very thoughtful .

pleasant staff allowed for early check in. room was decent

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

went well, besides the pool and gym not being open

breakfast was great and other amenities were quite nice (pool and gym)

nothing i understood why the gym and pool is close

i wish the pool was open but its been cold so i understand why it wasnt.

customer service the room and the breakfast

the gym was minimal, the pool only open from noon to 5pm

breakfast could start at 6am. and pool opens at 5pm

breakfast, pool costumer service

the pool was closed. with covid restrictions being lifted, the pool should've been open.

the eatery & bar were nice

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

pool,gym,& starbucks w/in hotel

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

the lady who took our order at the bistro bar was very accommodating to my daughter; finding a kid-friendly menu option

loved the fact that there's a kitchenette

our night caps were very delicious since the bar was still opened when i checked in

the only thing i was not happy about, was the bar was not open

the staff were super helpful in the kitchen area

everything rooms, beds, kitchen, etc.

breakfast was great

the fact that they have breakfast available

also the breakfast was mid real regular

our socks became like really dirty quickly, and the breakfast was not edible

everything was good unfortunately i missed breakfast

the swimming pool and gym were a great addition.

pool, bathroom

clean large room quite modern indoor pool excellent spa

we enjoyed the pool, gym, and in-room dining

we enjoyed the pool, gym, and in-room dining

the pool excellent especially for the kids

i didn’t get a chance to use the gym

the coziness of the rooms. there is also a little kitchen that is perfect.

kitchen utensils and drawers were not so clean please ensure that is not overlooked by

walk around much but the pool looked inviting and the weight room was calling my name outside was extremely pleasant

wifi excellent

very poor wifi connection

the wifi

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

there was a laundry in the building

kitchen old and outdated and unclean. no kitchenware.

breakfast was ok

spacious in living and bedroom and breakfast was excellent

location was great. apartment was large with full kitchen.

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

not worth your money especially when early in the am you hear kids running up & down the hall

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running down the halls all night and then had prank calls at 7am a few times which was

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults only

too many young kids hang out there. one night 3 guys knocked on my door looking for a party.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

little tired. water bottle machine broken in gym.

wish there was free breakfast, cups in gym area, and free parking.

gym facilities were not available.

nice gym

wifi didn't work

to clean, bugs, no wifi, staff can't understand simple instructions and key card never worked had to get new key card

wifi is terrible

there was roaches and the wifi doesn t work. they need to fix this whole thing

free parking. wifi. and t.v.

the breakfast had everything we needed, the orchid was the perfect touch

location was perfect , breakfast was tasty

the breakfast was really nicely packed in the morning and in the bar/reception area there is free

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

breakfast included delicious, authentic bagels that are not so easy to find anymore and perfect for

breakfast area can use a second waffle machine and include more items in the breakfast

the breakfast was also quite decent. helpful and responsive staff.

it all over again i loved being with my husband and being able to relax and enjoy each other have breakfast tv was great bed was so cozy and relaxing i enjoyed everything from top to bottom

the breakfast was also quite decent

breakfast was great and the location was central and close to the train station

wifi worked fine (that is important to me) i will be

room was ready when we got there, nice bar area, nicely decorated for christmas

fitness roomtvs difficult to use.

was disappointed the bar and restaurant were closed

was great - i needed an early check in and late check out, and they were very accommodating

excellent parking for a truck & trailer

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

group of kids hanging out in the property around mid

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

the laundry washing machine was leaking all over the floor

the free breakfast was only coffee and muffins, not a good selection

fridge, stove, laundry

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

also - i've stayed at this chain before and remember the kitchen being fully equipped with pans, etc

a few guests whom were smoking marijuana outside in the steps near the pool area.

clean, ample parking, nice complimentary breakfast. staff friendly

get a pool

pool area is not clean, the floor is falling apart

breakfast options were not that great but manageable. coffee was great though

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

great design, comfy beds, great gym

the gym was decent, the tv in the room had a good selection

flash and new decor, lobby and gym and bar all looked great

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

great breakfast

gym is limited, no treadmill

was stated that there will be a gym however the room where it was supposed to be was completely empty

simple but very good and tasty breakfast

gym had no weights, just a couple of treadmills and a bike - not what you expect when you pay over

no wifi

no wifi

wifi signal

bathroom floods while taking a shower wifi didn't work

the tv couldn t mirror quickly and kept disconnecting to wifi.

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

free parking. walking distance to yankee stadium, easy check in and out, free coffee

lot of teenage kids running around the property with no supervision

for $400 a night the breakfast was really a disappointment and underwhelming

room was very clean and spacious

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

nice breakfast included

there was an outside sitting area for non-smokers wish breakfast went to 10am every day miss the pool

top notch breakfast

employees were very kind and the shuttle bus system was very convenient

i was disappointed to find that the pool is no longer in operation but gym was well stocked

the kids were welcomed to choose lollipops from a huge bowl in the lobby, they were very impressed

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

it was good! gym was perfect for me. great size. the

room was clean very nice staff nice business center and gym

there is a gym on 0 floor

room is clean. staff are nice. gym is good. location is good.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i like the little bar that you had in your lobby and the staff was awesome

the bar and lounge and breakfast. the staff was awesome.

check in was pleasant staff very helpful offered late check out

gym was very safely set up

the only thing i did not liked is that the only day i went to the 12th floor to get complimentary breakfast the employee advised the provider hadn’t been able to get anything and she was talking

only breakfast did not had to much

the use of amities like more enjoyable if they could build a pool, jacuzzi, sauna, gym, better breakfast, a chill room, for friends and family’s comfort and relaxation, laundry room, i look

continental breakfast was good, the breakfast room on the 12th floor had an excellent view

for breakfast having savory options could be nice

lighting of the rooms is not bad, but it needs stronger lighting, and the gym needs more equipment, and this is what i touched from those i knew in the gym

breakfast was great location great

rooms, pool and gym area are clean along with the entire hotel

more accommodations longer breakfast times

clean friendly amazing prices breakfast was good

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

location was ok didn’t have breakfast at hotel

food for breakfast wasn't amazing, but there were plenty of options

laundry machine was not in working condition and we had to travel outside

not a whole lot to do in the hotel with kids, though

simple but pleasant gym, although the weighing scale was broken

breakfast is not buffet as usual, but the hotel offers some snacks

our room close to the laundry room, loud tv sounds all

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

the breakfast

staff is very pleasant. laundry room is very nice.

desk manager has not hospitality at all the hotel doesn t have lunch, dinner or bar options wifi did not

wifi did not work

i know it has become standard but i always appreciate having free wifi included in my stay

well kept spacious quiet comfortable bed helpful staff free parking and wifi

free wifi

being informed ahead of time of the $40 early check in fee

but as someone who came in from out of town and requested an early check in that wasn’t able to be granted wasn’t the worst case scenario, as i knew it was

i was able to get an early check in without any hassle

paid $40 extra for early check in which they only took cash

hotel was very clean, very close to spa castle (2 min), a perfect breakfast with an amazing view

no pool, spa or exercise room

small beds, 2 adults and 2 kids, not near sleeping comfortably

i was especially impressed with the bathroom and the spa like shower

great value, friendly staff, airport shuttle and breakfast too.

wifi did not work

d install properly working fridges), then the hotel was for a new york sighseeing trip just

if the hotel would invest some money to set up an up to date wifi

wifi had some issues but this was later sorted.

wifi didn t work and only valet parking was available

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

loved the lobby and bar area, had lots of options

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

there is no gym and the breakfast included is really poor

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

breakfast was ok

location, gym, cleanness, comfortable rooms

breakfast could be better. lol

this place deserves a hookah bar as well.

front desk staff amazing very friendly friday nite bar tender ok saturday nite bar tender

nice little gym and sitting area in the lobby

my kids felt safe in and around the property and surrounding neighborhood

my kids loved breakfast at the cafeteria

was pretty on schedule,they could have been more lenient in timings especially for those having kids

little difference in breakfast from time to time

the room was stunning and the sauna and gym downstairs were great addition

the building has an incredible gym and a great business center and lounge so plenty of space to hang out it

information from different customer service reps about my ability to extend my stay and get late check out

i especially enjoyed the convenience of having a gym in the building

gym was good, and room was clean.

no coffee no wifi rooms too close could here person next door.

the wifi was great, and the proximity to the port was convenient

wifi is kind of slow for today's time.

furnishings a bit stuffy and wifi password was not in the room

and decor, complementary breakfast and coffee, restaurant is exceptional

in pool without parents and acted very aggressive taking over the whole pool and my little girl not

the pool could have been a bit cleaner.

breakfast was very good

nice breakfast the next morning in a nice room

i'm also surprised it is still not a full-service breakfast menu and still breakfast in a bag

they even have a gym (which i did not use)

there was a gym

i totally understand the corona era and things being closed, but the pool and gym were still closed

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

staff was very friendly and bed and towels were totally acceptable, gym available

great pool for kids, comfortable room, great bathroom

the atmosphere looked incredible. i loved the bar restaurant set up, and the room was so nice.

center very pleasant, clean, well lit and looking into pool area

bar in the lobby

some gym equipment did not work for the 3 days we stayed

the beds were comfortable, the showers had plenty of hot water, the great breakfast had many options, they stored our suitcases after checkout so that we could leave to get

the complimentary shuttle and early check in was a wonderful add on when arriving in nyc for the first time

clean, easy to get around, geat shuttle

breakfast was great. waleed the breakfast cook was great.

was very nice every day shuttle was very nice to the airport

very accommodating and even offered late check out

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

nice clean pool and we grilled sausages from nearby italian grocery store

many attractions and food choices within walking distance and swimming pool

i love the fact that the property has a swimming pool

replaced in a decade, at the website they say it offers breakfast and the motel not even have a kitchen

clean, quiet, spacious room, bathroom, and kitchenette

very nice indoor pool and gym as well as a great outdoor sitting area

nicer and accomodating than i expected the usage of the gym next store was great

nice staff. convenient location. nice to be able to use gym next door (nysc).

clean comfortable laundry was great

room and breakfast

wifi didn't connect

location, price reasonable, design is beautiful wifi- smart tv

wifi was not straightforward to log into, you had to sign up to a membership and which accidentally

hotel bar was very cool and the location was perfect

good gym, rooms are fine

the pool, parking and breakfast were great

breakfast is offered every day

too many people in the pool

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

breakfast should end at 11am

second leg of our stay some kids were running through the hallway

everything was great loved my room and the indoor pool was extremely satisfying.

love the pool, because my kids were able to swim

used a room with a kitchen and a table

also, after wkg hard all day, bar didn’t have any decent food snacks other than

location and gym

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

location and cleanliness and shuttle service to airport

location to the airport, free shuttle, food on sight, indoor pool heated

absence of a bar and seems under staffed

nice gym. friendly staff. room was big by new york standards.

the gym could have more equipment

good gym

amazing staff. kevin in the bar was super friendly and helpful relaxed and welcoming atmosphere

the gym is ok, nice equipments

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

they have a rooftop bar and you can order food as well

the spa tub the balcony and the staff we're amazing.

stayed in a king spa room

noise from the rooftop bar on 1 night was a pain.

the shuttle service to the airport was great and there is a train from hotel to time square

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry, breakfast, easy to move around

it has a laundry room, only 4 us to clean and dry.

magna restaurant has a bomb breakfast

not able to use the gym; we could wear our masks and the they could restrict the number of

free shuttle service to the airport , pleasant staff, food was

fun to have a bar and pool table to relax at and the food was good too

the barman was excellent. beds comfortable and the gym clean and big enough

they have made a shuttle available for me

clean and stylish room with everyting yoh need and free shuttle to airport

better breakfast menu

they should not advertise a bar because you could only get beer or wine

gym was very handy, also clean

our 2 kids slept on the sofa bed, comfy enough

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til