nice hotel and good free breakfast

very clean and spacious amazing staff quiet gym inside property

lobby, gym, breakfast area are well kept and updated

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

it did not feel safe and comfortable for family with young kids

breakfast was just like any hotel breakfast

great continental breakfast with plenty of choices

comfortable and breakfast smelled great but couldn’t stay to eat

when i todo the room...supose include breakfast..but not was true..just have coffee

the staff those girls are polite helpful very sweet the breakfast was excellent

service, appearance, room, lobby and bar layout

the best part of my stay was the fact i got late check out.

bad service customer service, bar service

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

the gym was a nice surprise too

the energy bar at the breakfast and the waffles were extra tasty

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set way too cold and even with adjusting it room went from stuffy/hot flash inducing to

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

the breakfast was also better than most hotel breakfasts

good breakfast selection; proximity to relatives's home; comfortable beds; small but useful gym

room was clean and good, breakfast location

people are rude knowing kids stay there too

at all, and the bread-fast could have been better if they had waffle, pancakes or bagels for the kids, didn’t like that, wish they had more options for the kids

slow elevator, gym equipment broken

only a single laundry location on the facility is inadequate

there is an indoor pool and gym

breakfast bar was so good, had a lot of options

curtain needed replacement; i understand the breakfast bar needed to adapt to covid restrictions but

the breakfast in the morning was fresh and had a lot of variety

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there should have been juice or a piece of fruit too very

great location, nice clean hotel, free real breakfast. best hotel for your money in the area

my kids loved the indoor pool

included breakfast and gym

and, none of the magnetic doors worked or recognized my key cards for the gym, pool area or back entry, the place was a

breakfast could have been a bit better but it was ok

wifi worked fine (that is important to me) i will be

location, and ample parking and 1 block from town with different stores and eating options

room was ready when we got there, nice bar area, nicely decorated for christmas

well appointed room nice bar area convenient location

location. overall value. plenty of parking. boutique style. bath and body products.

i know it has become standard but i always appreciate having free wifi included in my stay

free parking and wifi

wifi did not work

free wifi

desk manager has not hospitality at all the hotel doesn t have lunch, dinner or bar options wifi did not

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

large room with comfortable beds, gym was ok to be a hotel gym

the bar was amazing

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

too bad that covid has affected the morning breakfast

close to the city and easy off i 95. excellent breakfast.

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing things there not suppose to while like 10 or more adults sat out on

i had two young kids who like to take their time

good. doing breakfast offer turkey or beef products i don’t eat pork

excellent room, service, breakfast and ease of parking

pool water temperature was cold

is clean, nice customer service and very helpful the water pool is interesting and clean with worm water the free breakfast is great the parking is very

the food was good, the room was spacious and my family loved it. the pool was nice and warm

weekends kids ride free

rooms, fully stocked kitchen with cooking utensils and cleaning products

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

the size of the room was very large. didn't expect a fully stocked kitchen.

gym could have been bigger

clean, new, nice gym, good breakfast

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

nice clean. room near entry and exit. free wifi.

could not connect to the wifi

lots of parking.

comfortable rooms, beautiful pool and outdoor space, easy check in/out and coffee in the lobby.

they said free breakfast but they didn't have anything for breakfast

poor and limited breakfast options.

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

the breakfast was a joke- some fake orange juice, cold cereal and milk and not much else; and

late check out

we loved the spa tub

room had a heart shaped spa bath tub

wifi worked great

wifi didn't work. cable wasnt good. no hdmi inputs on the tv

dirty, no elevator, barely a place to work, bad wifi, bad experience.

i asked for the wifi password and he was upset and responded with high tone

wifi was poor 3, i have not yet received the refund the hotel was to refund after double deduction

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

beds were comfortable, rooms were spacious, the gym was well-equipped and breakfast was delicious

rave about your hotel enough from the front desk to the people at the bar the breakfast housekeeping everything was exceptional thank you will definitely be back

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i enjoyed the food delicious and affordable

the amenities such as the available gym, the bar/restaurant menu/food were great as well

happy that i could do laundry on the 5th floor at very reasonable price

much noise from nearby highway and wifi never worked during our 5-nights stay

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

poor free wifi

i like they have a indoor pool and gym that's open.

everything was amazing. the service and the breakfast was very very good.

the pool and gym

no hot breakfast

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't have sanitation no sanitizer no rags nothing to dry my self even the pool doesn't have

the breakfast offered standard hotel breakfast fare, along with a hot dish option each morning

the yogurt bar was amazing

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress, unbelievable for this kind of establishment

kitchen in the room

also, breakfast could have been a little better

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

the breakfast has great selection of food

we weren't told about breakfast

nice, attentive staff, comfortable & clean facility, good breakfast.

there was complementary continental breakfast and good housekeeping!

breakfast was a donut or a bun

“continental breakfast” sub-par food: muffins, danish, juice, coffee/tea/cocoa in registration area

even though booking showed it included breakfast, the receptionist told me they don't offer brkfast

breakfast was only juice and muffins..the room could use some improvement

com it was stated that breakfast was included

there breakfast was really good

breakfast was good, friendly staff, good gym,

good breakfast, nice exercise room

could be more variety at breakfast.. no bacon ,ud83dude22

the breakfast, and all the services

love that its close to the mall and how the staff is so kind and i love the kitchen its so amazing

the pool water was freezing ud83eudd76

pool could have been a little warmer

many kids in the pool screaming but that's not the facility fault they also messed up the jacuzzi i was

the pool and fitness center was closed wish that was stated on website

breakfast distribution.

the room excellent love the kitchen with everything in it felt like home

and my family loved staying in the suite with the spa bath and kitchenette

clean and large room, well equipped kitchen in the room. good various breakfast.

dining area could be bigger during breakfast rush.

there is a pool and a gym

the breakfast ending so early.

i love the comfort of the room. i love breakfast.

pool and gym good size

pool closed too early

biggest complaint is our room was attached to the gym so bright and early pur walls vibratee with the sounds of gym equipment and noisy gym goers in

was super clean , breakfast included , laundry gym

the hotel offered a shuttle to american

friendly staff, good breakfast,shuttle service , plenty of parking and easy access to busses into

laundry on site is self service and machines are accepting quarters coins

i was pleasantly surprised at the full kitchen

the kitchen floor were filthy.

the breakfast

no breakfast

the breakfast was very simple.

gym is good enough

great design, comfy beds, great gym

flash and new decor, lobby and gym and bar all looked great

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

there is a gym on 0 floor

room is clean. staff are nice. gym is good. location is good.

room was clean very nice staff nice business center and gym

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

liked that the spa was right up the road easy drive to get there

location and the breakfast was very good

coffee was good, didn’t eat anything as not a breakfast person

breakfast could have had a few more choices.

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

only thing that was missing from being perfect was there was no wifi in my room 234

the tv couldn t mirror quickly and kept disconnecting to wifi.

bathroom floods while taking a shower wifi didn't work

slow wifi

no wifi

ac, tv, and wifi were good

the parking, the beds, the location

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities

beautiful exterior. nice pool.

my love the pool area.

no gym no free breakfast etc

enjoyed staying at the residence and having that kitchenette; makes things so much better

i just wish the kids was able to enjoy the pool a lil longer

clean and quiet. also, a very good breakfast.

the utensils and pans in the kitchen could have been better

gym is limited, no treadmill

breakfast was excellent

breakfast and cleanliness of the hotel

great breakfast

we arrived early and were pleasantly greeted and allowed to early check in

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

the staff from the desk to the bar great and our room was very comfortable and clean

the pool was open for the kids and everything was clean

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

not much choices and not kids friendly

the cleanliness and laundry site

kitchen staff weren't pleasant

the problem was splitting up a family of 5 (3 kids) to fit everyone

great kitchen for a small apartment

me and my kids loved it

staff, dscipline,pool

the bar was closed

bar closed early for a friday night so it was not possible to buy late night food unless you

in hallways plastic bags looked like someone left laundry in halls as well

tv in the lobby was too loud and on the news while i was having breakfast with my kids

comfortable room and free breakfast

newly remodeled, comfortable bed, very clean and no extra pet fee,

had a swimming pool and gym.

great pool for my girls and comfortable stay for my dog

the gym was well equipped

great place to stay… very friendly staff and great breakfast. hotel was clean and sanitary.

the room was large and clean. it was very comfortable. full kitchen.

great place with a kitchenette so saves on take out

the staff accommodated our early check in and were very friendly

you take your own trash/laundry out to the end of the hall

like that fact they had a full kitchen we booked the queen suite but was to small for our 4 person family so we ended up staying

were no utensils in the kitchen with which to cook

the breakfast is too simple.

the room was very spacious and there were vending machines/laundry machines in the same floor

laundry on site. clean room

closet nice view, excellent staff very friendly & plus they give you everything you need such as kitchen

full kitchen and decent sized living room

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

kitchen and bathroom were not wiped down entirely

was good for or family, business, golf

i told the desk but a while later i came back down, those kids were still there with no adult supervision

you guys have a gym that offers oxygenated water and so that is a plus for this hotel

breakfast was fine 1st day need to vary menu

the gym is great

the breakfast choices were amazing

gym can have more facility.

i like the laundry machine! ud83dude02

pool was under maintenance second day of our stay, breakfast isn’t free.

nannette was very helpful and cheerful at breakfast service each morning. she greeted

the pool wasn’t open i traveled for my daughters birthday & the girls were highly upset they

hotel is amazing, great gym area, nice indoor pool and the rooms are huge

the complimentary breakfast did not offer eggs. it did not have face towels.

not very good breakfast; soft bed; some rooms inaccessible from lobby.

breakfast was terrible with no staff on hand, no hot food and awful coffee

breakfast is good! the people here are good and kind.

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

wifi dint work

free breakfast and wifi

the wifi in my room did not work so i was only able to watch tv on my ipad using my mobile hotspot

room included a fridge, free wifi comfy bed and great service!

room was comfortable

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

the lounge/ bar was nice

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

when a family moved in next door, with kids screaming and banging on doors, i called down

the amount of options they have for breakfast was a pleasant

breakfast included..

clean, good breakfast, good coffee

our socks became like really dirty quickly, and the breakfast was not edible

the fact that they have breakfast available

think the kitchen utensils very old (we had to buy our own utensils for basic cooking, as the utensils were

kitchen in rooms

the room the bed kitchen set up bathroom super clean and comfy

the hotel provided kitchen pots and silverware, clean towels and sheets at request

the kitchen was so helpful since we have a baby.

early check in

guest laundry services

liked the location, the staff and facility but i felt that the breakfast could be improved instead of packaged food

a better breakfast, more comfortable beds.

breakfast was available

for breakfast having savory options could be nice

maybe another or more options of breakfast

breakfast

the breakfast was very limited

the only thing i did not liked is that the only day i went to the 12th floor to get complimentary breakfast the employee advised the provider hadn’t been able to get anything and she was talking

parking for truck and trailer.

it was right along the highway and there is no pet fee.

i for got to add =>they have a good wifi in place

sometimes the hotel wifi was slow or it would cut on and off.

g shower head and moderate pressure), free breakfast and wifi, vending

poor wifi signal

wifi was flawless and i was on the 9th floor

location, price reasonable, design is beautiful wifi- smart tv

wifi didn't connect

wifi was not straightforward to log into, you had to sign up to a membership and which accidentally

we had quite a bit of clothing and luggage (traveling with kids (-) i also noticed many families at the hotel and having a snack area for the kids would support accessibility for everyone (-) loud kids playing and screaming in the halls (+)we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast time,she (-)the staff are not friendly, especially to kids. (-) such an inconvenience if you have kids the moment they wake up, they want breakfast (-)was a very important part that needed to be inside the rooms, especially if you have babies or kids (+)there was no hot water my kids and i had to shower with cold water

great location. nice gym. lovely restaurant with good food.

the gym is ok, nice equipments

staff, location, room, the breakfast bar all exceeded expectations.

amazing staff. kevin in the bar was super friendly and helpful relaxed and welcoming atmosphere

love the bar and feel of community in harlem

didn't like that there wasn't a restaurant in the building; however, there is a breakfast bar and during a finite period of time in the early morning, staff will make sandwiches

the staff was great breakfast was also .amazing....

they have a bar, kitchenette , snack bar and a area where you can eat

there was a bad smell over near the pool and gym areas.

on site kitchen serving 3 meals

the heat was not working i had 2 kids 2 year and 3 year too cold at night

they even have a gym (which i did not use)

staff was very friendly and bed and towels were totally acceptable, gym available

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

she gave us a late check out, since it was so late

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

free parking. walking distance to yankee stadium, easy check in and out, free coffee

being informed ahead of time of the $40 early check in fee

i was able to get an early check in without any hassle

paid $40 extra for early check in which they only took cash

but as someone who came in from out of town and requested an early check in that wasn’t able to be granted wasn’t the worst case scenario, as i knew it was

pool was closed

like the addition of the arcade games for the kids

this is my second visit and it was amazing. the room, staff and bar was nice

also the bar was good

the gym was clean and well equipped

wifi was not great

the wifi wasn't consistent in the room

wifi didn't really work

good wifi

the wifi was very bad with very low signal in the rooms.

wifi is not that great; it worked most of the time, but the procedure to get it working is not very

wifi was good and also

wifi bandwidth needs to improve.

very far from everything, bar is closed almost all the time

is a great place to stay when visiting new york city plus it has free parking

clean and comfortable! nice breakfast!

the breakfast could have been better.

also, the breakfast area is a little tight, so be sure to get there early if you really want a seat

breakfast was quite limited in options but we've notcied that us breakfast standards are different

breakfast was good, plenty of options to choose from

front desk staff amazing very friendly friday nite bar tender ok saturday nite bar tender

only thing the bar area should stay open until 12 am on the weekends giving guest who booked a room more time to

this place deserves a hookah bar as well.

the advertised gym, while in no way suitable for intermediate or advanced lifters to make progress, is good enough

great bar & restaurant ($$$)

a ex-embassy suites hilton with lot of extras (breakfast included for every guest, indoor pool, gym, free parking), all-suite-rooms - older decor but okay

the pool is nice and warm

and wash cloths they were already provided in the room including extra toilet paper and the pool opens early love that

believe the breakfast can improve

the pool has life jackets for little kids to use

that’s why we picked this hotel so the kids could swim

over ran by kids in a large group so could not access a lot of the area to prepare a plate

the breakfast was amazing. my family really enjoyed. my son appreciate the gym at the facility.

also, the laundry facility consists of only 1 washing machine

the breakfast