the breakfast was nothing exciting but you get what you pay for.

the room was huge which included a whole kitchen

very spacious plus kitchenette.

great place with a kitchenette so saves on take out

not a lot really, no breakfast, no laundry supplies available to purchase

parking for truck and trailer.

it was right along the highway and there is no pet fee.

the grab and go breakfast was enough as well

rooms were nice, comfortable and having small kitchen was great to cook quick meals

would've love a warm breakfast, but overall it was a good stay

told complimentary breakfast, should be made aware its just muffins and coffee, grab and go

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

rooms shake, per laundry being done several times throughout the night

but the bed is bad, it is not a fixed bed, the bed is always sticking out of the headboard ,the breakfast is very bad, there is no option for coffee and a cupcake

laundry on site

laundry on site. clean room

location & kitchen

wifi for the tv was horrible

i for got to add =>they have a good wifi in place

sometimes the hotel wifi was slow or it would cut on and off.

g shower head and moderate pressure), free breakfast and wifi, vending

wifi was flawless and i was on the 9th floor

you can't walk there due to the roads, however they provided shuttle service to and from the concert

very good location and i like that they had a shuttle to take you to met life stadium for events

great breakfast

everything! the location, hotel,beds, staff and breakfast were perfect!

next to laundry room

have breakfast

comfy beds free parking late check out 12 noon

i was pleasantly surprised at the full kitchen

the breakfast

no breakfast

hours were short and started late at 10 am and pool was too cold for little kids to swim not alot of options for

pool closed too early

clean, good continental breakfast, craft beer available (selection quite limited) but still great

i didn’t use it but there is a gym and a pool

not comfortable with kids in the same room to

the bar was closed on a tuesday night, which i think was unexpectedly

my 2 kids and i had to stay in my friends room

took my kids to american dream and this hotel was 7 minutes away

the hotel bar was closed at 10 pm and there was no wine or beer available

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

she gave us a late check out, since it was so late

my kids felt like they were at home , with the luxury of a full kitchen and apartment feel

the pool was closed.

the only issue i had was there is a water leak in the kitchen area that soaked the floor.

many kids in the pool screaming but that's not the facility fault they also messed up the jacuzzi i was

friend and i took our kids to the american dream mall for a long weekend

breakfast crew kept things well stocked

the small gym was nice and not an amenity usually found in this class of hotels.

good breakfast, nice exercise room

the breakfast, and all the services

breakfast was well stocked and tasty

however, the wifi was down and one of the elevators was out of order

went to this hotel for wifi, had my 13 old son with me

the wifi wasn't consistent in the room

spacious room the breakfast was superb the staff were quite helpfull and very kind the wifi was extremely

wifi was not great

cleanliness staff was friendly and the complementary dinner and breakfast was really good !

breakfast, laundry facilities & parking

i like the set up of the room. it’s always a plus having a mini kitchen

i also really enjoyed the fitness center- wide variety of equipment including a working sauna

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home that

location is good and pool

the gym was clean and well equipped

nothing for kids to do

my partner said the gym was great

very spacious rooms pool was amazing nice and warm it was pet friendly

also, the breakfast area is a little tight, so be sure to get there early if you really want a seat

staff, clean room, really close to the bus stop to go to ny, is 8,50 adults and 3,90 for kids 3-11 round trip

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

renovation pending bathroom was not cleaned when arriving fitness center was not available

clean and comfortable! nice breakfast!

wifi bandwidth needs to improve.

wifi was good and also

wifi is not that great; it worked most of the time, but the procedure to get it working is not very

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs is very

was great and i was able to relax and be able to do my work and have no problem looking for parking i know because of covid-19 the area of the lobby was pretty much isolated but i don t

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or waffles or cereal also coffee yogurt

beautiful rooms, great breakfast, awesome staff!

there was also a laundry room for hotel guests and an indoor pool

i liked having a kitchen in my room

the room was big, clean, and the kitchen is a plus

the breakfast was really good

the breakfast was very good

loved the free parking, indoor pool, glass elevators through the beautiful lobby, very large room (2 room king beds), free

wanted to charge $100 for early check in so we opted not to

clean private location and pool was great.

there were a few choices for breakfast and all were of great value and the food was good

didnt have enough info no pool i went there with my kids bad experience

friendly staff, great location to the city, great price, breakfast was awesome!

breakfast was a bit expensive. no onsite or nearby restaurant. had to go over highway

kids diving into pool

breakfast was good and the rooms were nice and clean

breakfast is not good

staff was so helpful and breakfast was good

breakfast service is a little bit slow, during covid time it's ok.

the breakfast was a 5/10 the waffles were like i was eating bricks.

swimming pool not in operation which wasn't mentioned on the website when i booked the room, the gym is not a gym, it only had 2 machines to walk on, the breakfast is not as expected, to go

we had a small kitchener but they didn't have any soap for dishes

pretty skimpy on the breakfast

breakfast could be better and the pool is a little small and cloudy but was nice to take a swim at

location was decent and good room for the price. liked that it had a kitchen

the in-room kitchen made meals easy

gym was well stocked and laundry free.

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area built within which is free of charge; a small computer area is also available for your

oh i forgot, i enjoyed my gym workout;

the mini kitchen was stocked with pots, pans, silverware, dishes and bowls

aldi (thrice or even four times less expensive than in nyc), shop rite, gap and a well equipped fitness center ($10 entry fee)

very clean, descent breakfast. staff super friendly.

the gym was small but still really nice to have

breakfast was good

good breakfast, clean bedroom

they have a gym that they do not allow guests to use

maybe more variety of food in the breakfast.

early check in,easy.

breakfast that was not included in price and that was a surprise for us that was very nice from the

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

the gentlemen allowed early check in without any charges and advised on the bus

and tea machine in the lobby all day long free parking paying washing machine on the ninth floor pool fast internet connection nice, polite staff who help with any inquiries and questions a few

over all an excellent hotel but bar is a little pricey

my kids to the pool and there were some drunk people yelling with loud music

the wife and kids and i agree it's 1 of the best hotels we have stayed at

big bed, nice swimming pool and gym

you guys have a gym that offers oxygenated water and so that is a plus for this hotel

gym can have more facility.

the breakfast was good and had a fair share of options

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

breakfast was fine 1st day need to vary menu

pool was closed

has a pool, fitness room, and a very nice breakfast

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

breakfast was great, family felt safe, we were close to stores so that was

swim in the pool early in the morning and you'll have it all to yourself

easy access to the city. shuttle is great for airport and event.

airport shuttle was super

very convenient free shuttle to newark airport. also offers a shuttle to nyc.

shuttle to airport was very helpful

the hotel has ample parking spaces, a small gym and a restaurant

the gym equipment needs to be updated

wish there was a pool beds are supposed to be queen but i think they are much narrower

staff was very friendly. breakfast was nice.

would not recommend staying there if you have kids

furniture, new curtains and the water pressure sucked the tub felt like it was caving and in the kitchen the cabinets were falling apart and when i checked out and mentioned the issues to the

the hotel is very convenient for pets and the pet fee is low.

the ice machine didn’t work on our floor and the pool was closed.

value for your money, rooms are clean, quiet, decent breakfast, will definitely stay again if we are on the area

no pool. no gym.and no breakfast. fue to cov.19

there was only bar soap and a shampoo

could have been more better. they need to add laundry & ironing services for guests.

it was good but breakfast could have been better with more choices.. i didn't even eat

tiles broken drunks no breakfast at all

only dry cereal for breakfast or bread

no breakfast like they said it would be and no coffee

was mentioned breakfast will be there, but it was just a cup of coffee and muffin and an apple juice tiny bottle

they even accommodated our late check out request

i liked the gym and overall the hotel is okay

was disappointed that the breakfast only had egg white veggie omelettes and turkey bacon on one of the days that we were

was very welcoming, and the rooms were clean and spacious, but the best part was by far the breakfast

nice and clean staff was great, nice gym and good breakfast. and wasn’t to far from new york.

could not connect to the wifi

nice clean. room near entry and exit. free wifi.

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

the hotel asks for additional payments for the breakfast claiming that it is not included for the kids

didn't like that you can hear kids running up and down the hall

breakfast could use a huge improvement

shower head was rusted over, got the whole bathroom soaked. breakfast could have been better.

not a good breakfast too

they said free breakfast but they didn't have anything for breakfast

microwave and fridge in room, breakfast included.

free breakfast was great

we really enjoyed the room and the location! we didn't eat breakfast.

everything the view the room and that we could of cooked well set kitchen had what we needed sad that it was just for one

but it could be more perfect if the hotel has its own laundry facilities in each room or public (laundromat) and if the restaurant has direct view to the

breakfast was interesting in that everything seemed to be the lowest cost option available through

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

the reception is on the 6th floor and so is a bar with a lovely view

no coffee from bar; very noisy bar fri and sat evenings

drinks in the bar are expensive

hotel is very clean, the room, kitchen, bathroom, hallway, elevator, reception, breakfast

people slamming weights in the gym at 6 am, shaking our room

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

the gym and pool are a bit small. no toaster.

rolling table, the office chair, the kitchen, the living room area, the space well laid out

staff, dscipline,pool

wifi worked great

i asked for the wifi password and he was upset and responded with high tone

wifi didn't work. cable wasnt good. no hdmi inputs on the tv

- burn holes in the bedding - the ac was very loud - wifi unstable - no bedside lamp

convenient location easy access to major highways, free wifi

kids running up and down hallways yelling , parking was always full due to the fright truck parking

my kids and i loved the pool

the gym was not only too small but none of the machines were working

hotel was extremely nice and it’s 10minutes from american dream , the pool was open just have to reserve a time slot that’s available

kids were disappointed

i do miss breakfast being apart of the hotel experience but i’m grateful they have a bistro downstairs

location was beautiful, gym was nice

the on site laundry facilities were a bonus

offering mediocre at best and bar is poor

to the sojo spa i was visiting and lots of good stores nearby

no gym facility but it's indicated as part of available amenities on website

there was complementary continental breakfast and good housekeeping!

breakfast may be improved

the breakfast area was way to small

self serve breakfast as much as you can eat …

booked the room with wifi but my room didn't access to wifi

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

much noise from nearby highway and wifi never worked during our 5-nights stay

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

slow wifi..

our room was very nice, the staff were great, and the bar was great!

large room with comfortable beds, gym was ok to be a hotel gym

the bar was amazing

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the only thing that really needs upgrading is your gym

even helped to move at all causing us to park on the main road and making it dangerous to unboard kids out of car

good location and nice breakfast at hotel

the free shuttle back to the airport was extremely handy and we were very thankful

comfy beds good values for 2 separate bedrooms that is reallz big help when traveling with kids

week wifi in the room i started in the bed was close to the desk so i hit my foot in the chair

wifi signal was very poor

the breakfast is really very basic and the wifi slow

wifi intermittent, no password. neighborhood a bit sketchy.

mbit)

bar was very good

the bar and outdoor hangout area was beautiful and relaxing

breakfast was in a nice room.

we have requested early check in if possible and they did their best to provide it

complimentary breakfast really helps with the budget especially if travelling with children

no bathtub for kids to take a bath however we did just fine

early check in, luggage storage our last day, complementary coffee

there is a small gym

there was a free water fountain in the gym to fill up your bottles which was a great way to save some bucks on water

very friendly staff and i was able to do a late check out with no fees

breakfast was excellent

rooms 111 through 113 are sandwiched between the front desk / elevator area and the fitness room

very approachable and kind staff, had an early check in of 3 hours earlier than the supposed check in time, unlimited food served during

breakfast is mediocre, however we liked it.

i was with my father in a wheelchair and 3 other family members (including 2 kids) we had taken the train from florida for over 24 hrs , had 4 suitcases and 4 bags and were

kitchen equipment value is too high: 900eur/night is way too expensive for the average apartment

wish the bar was open

absolutely perfect for a jazz bar and museum getaway from our rural home

can't wait for the bar to open

also no fitness

the small gym had one stepper, which was out of order

the room was cozy and the bathroom was nice. i loved the spa and gym area.

the reason is that the gym and the hallway were both cool with working air conditioning, while our room was like a sauna

terrific gym

small gym for use, and outdoor seating

wifi wasn t good inside the room.

the location is great. really appreciated the free wifi and vouchers for the bakery.

the wifi wasn t good.

the wifi for our 4 day stay was totally unreliable

wifi connection could be better. rooms are a bit small, but it's a nyc standard.

the kitchenette allowed us to take some meals in our room , a great practical convenience allowing us

also the laundry room

sofa bed wasn’t comfortable for an adult, but fine for kids.

the gym

room had small well equipped kitchen so easy to prepare coffee and light meals

would like grab and go breakfast facility and water refill in the lobby.

we arrived late after 12am and had overslept

everything loved the gym and the vibe of the whole hotel

asked for late check out but had 2 bouncers nocking on out door to kick us out

i was so busy exploring nyc that i didn’t get chance to check out the gym or other facilities - which i would have liked to have done

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

breakfast was excellent.

is a bit hidden but everything you need is within blocks food, supplies, and shopping and spa at walking distance

breakfast was great

beds/pillows comfy across the street from the sojo spa street mall just 2 blocks up

wifi was a little spotty

but since i was there just for one night with good wifi connection it was not a big problem

wifi connection was good

perfect wifi, 24/7 gym but it is small, large rooms for nyc, comfortable beds

shower, decent room, reliable wifi, comfortable bed, shampoo and conditioner provided in the

wifi was poor

waiting for elevators wifi connection on upper floors

wifi was very slow.

wifi was spotty at best..kept disconnecting.

room was large and well appointed, bed was comfy and the wifi

rked excellent for video-calls) and great bathroom

slow wifi

tflix, hbo, prime, need own account though), great wifi connection

wifi

i had to work during my stay and the wifi throughout the hotel was super fast and efficient

clean and the rooftop bar was spectacular

+ very stylish rooms + interesting area + good breakfast + rooms very clean, no

roof top bar and wonderful staff

great breakfast, lunch, dinner options

location , good breakfast, comfortable bed

breakfast was good, though options were somewhat limited

breakfast area is little, but you can always take your food to the room, which is not a big deal

we also got an early check in and late check out due to our arrival flight from australia and late flight

we also got an early check in and late check out due to our arrival flight from australia and late flight departing

laundry very reasonable to wash and dry clothes

i was traveling with one of my kids and the bunk bed room was perfect for that

small kitchen and dining table and two bedrooms with bathrooms

grateful to get an early check in, so we could’ve on our way

loved the prime location in the heart of hell’s kitchen—close to all the major sites and attractions

near hell’s kitchen restaurants and bars

pool was smaller than we thought but the kids didn't really mind

location was good. early check in useful

) the room was small as to be expected but my husband and i were there without the kids and only for a night so it was perfect

the roof top bar is amazing although the pool was not very big

no coffee available in rooms or lobby, gym treadmills didn’t work well

even i asking them about early check in and telling the time that i’ll arrived, nobody told about the fact that the

friendly staff and we got a late check out without being charged an extra fee

did not like that at the check in they did not mention do i have gym, restaurant or other facilities

hotel was very helpful with early check-in and even asked us if we needed late check out

i had called ahead to see about them watching our luggage before our late afternoon check in - and although when i called i was told this would be totally fine, i come

location excellent. staff friendly. clean. nice breakfast, great bar and food

great place. perfect location. rooms. service. bar area. everything!!

we also needed two rooms for our family of 5 (3 college aged kids) and they got us rooms on the same floor

- it is about an 8 minute walk to the subway so just be prepared depending on the ages of your kids

enjoyed the restaurant next door and the free breakfast was delicious

good location, cleaning service and good wifi connection.

wifi did not work well. not consistent or reliable.

wifi good, lifts good

the wifi didn't work. i couldn't connect for some reason.

the bathroom was well maintained and wifi worked seamlessly and housekeeping was top notched

once for breakfast the variety of food was a little poor, but it was only 1 day

more seating in the breakfast area.

i stayed for 4 nights with kids and had no complaints

location, friendly staff, comfortable bed , decent breakfast

clean rooms, 5 minutes walk to take a train to manhattan, very good for families with small kids

the hotel bar was my favorite spot.

the restaurant, cafe, and bar onsite is amazing!

great location. friendly staff. clean rooms along with the gym

i don't know what detergent they use for laundry but the bed linens smelled amazing

the gym was also great had everything you would need

the gym was under renovation. however, they allow to go to a different building to their gym.

location was good. price was good. gym was pretty good. free breakfast is always nice.

it would have been good to have laundry services available

breakfast was the best breakfast it was very clean and nice

great gym

bar / whiskey lounge in the lobby

we took advantage of the equinox gym pass

we had a lovey view out to the street and over the bar area downstairs

it was nice having a coffee bar in the hotel as well

love the coffee bar in the lobby

00 for a gym membership i had no intention of using, bottled water in room and 2 complimentary drinks at the

went up for my birthday celebration great and friendly staff who greeted us and checked us in the bar was great

didn't like the mandatory fees to use a gym, get 2 drinks, and 2 bottles of water

it would be nice if they had a gym (maybe they did actually

great staff nice bar very clean good size rooms

were in new york for 7 nights with 2 kids during december

i asked for early check in because my husband is not feeling well and staff are very understanding and

one of the days, we waited approximately 20 minutes for a lift but no luck so we had to walk our kids down 31 flights of stairs to make breakfast in time

breakfast personnel are lovely people

early check in.

the wifi is not working in my room

no breakfast. wifi was not very fast either. those are not deal breakers by any means.

hotel: unbeatable location near to times square, amazing and super kind staff, great wifi, super clean with comfortable mattress and free coffee

the wifi network is not working well.

lots of problems with the wifi.

front desk never sent anyone to help with our wifi

internet for our tv didn't work, not great with 2 kids in tow, but wifi did work on our phones

great location. very nice staff. good wifi connection. in general totally recommended.

the wifi was not good and due to covid- no breakfast available.

you claim free wifi but you charged me 25$