the beds were so comfy! and the pool was the perfect temperature!

offering mediocre at best and bar is poor

no complementary breakfast

buffet breakfast, free parking, ease of visiting manhattan by bus, nice amenities, close to services,

location was beautiful, gym was nice

secaucus train station, nj 127 bus from port authority to right in front of hotel, complimentary breakfast, nice and polite staff

the gym and guest laundry service are a fine perk

very clean, very spacious room, great breakfast, cheap laundry service.

the breakfast was good and i like that there was a gym on site

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

good kitchen facilities in room and gym. able to access envue hotel bar.

breakfast, lounge/bar area, room and location. the staff were absolutely great!

breakfast food selection had everything that was needed

but it could be more perfect if the hotel has its own laundry facilities in each room or public (laundromat) and if the restaurant has direct view to the

the room was wonderfully designed, with spacious kitchen and living room

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

live the view and that i can bring my fur kids

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

gym was very equipped too

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

bit more equipment in the common kitchen for guests to use would be good

and the neighbourhood, window view, nice staff, clean room, coffee and tee available in a shared kitchen space

there is coffee available in the kitchen at any time

we could do an early check in at 9

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

the wifi wasn t good.

wifi wasn t good inside the room.

the wifi for our 4 day stay was totally unreliable

wifi - often no reception/connection

the location is great. really appreciated the free wifi and vouchers for the bakery.

hotel is new and therefore missing a facility of a lobby bar which would be good to get a quick drink on your way in / out

but it’s no big deal, there is a little fridge and kitchenette area in the room and lots of bakeries etc

was so quiet and very nicely renovated with a great bathroom and kitchen area

looking forward to going back once the bar and kitchen are open

nice quiet area for kids and the downstairs bar is a massive plus

wifi was spotty at best..kept disconnecting.

never could get our private browsing service to cooperate with the hotel's wifi, so we had to go to a nearby starbucks to do some financial transactions on our laptop

room was large and well appointed, bed was comfy and the wifi

staff. location. excellent wifi.

bed was very comfortable. had a coffee maker in the room. wifi in the room.

they had a laundry room but only one washer was operational

also the laundry room

the separate living area with kitchenette was amazing, our kids could go to sleep and we didn't have to have early lights out as we had the separate living

general facilities including laundry and gym are very helpful

guest laundry was

95 charge per day for water and snacks and use of a small gym

another thing is that you could see other people's laundry left in the hallways

the janitor sent their laundry up and down the elevator with nobody in it so we couldn’t use it

gym has a few machines and in a very small

there were no laundry facilities and the public one across the road was very busy and grotty

the breakfast was a 5/10 the waffles were like i was eating bricks.

staff was very helpful, especially at the bar and restaurant

major downside is that the bar only carried shelf liquor and did not include brand liquor

breakfast is good

friendly staff, at the open style bar made it easy to talk to them and other

clean private location and pool was great.

some veggies would have been nice for breakfast.

the breakfast was very good

gym way too small.

i liked the italian bar and the gym

wifi was good and also

wifi is not that great; it worked most of the time, but the procedure to get it working is not very

wifi bandwidth needs to improve.

parking is bit confusing, kind of hard to get to.

free parking in a garage

friendly and helpful staff. really clean. good gym. quiet street.

complimentary breakfast really helps with the budget especially if travelling with children

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

we have requested early check in if possible and they did their best to provide it

the gym .

i loved the rooms and bar area

this is my second visit and it was amazing. the room, staff and bar was nice

that the swimming pool was cold and not heated and that they don't have complimentary breakfast.

requested early check in due to having to go to a play around check in time

offers breakfast & a late check out of noon

location and the breakfast was very good

breakfast was excellent.

didn’t like that i could not find a crosswalk to walk over to the spa and it’s a main road you have to cross

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

everything just great cleanliness,value,location to ny breakfast.

location is great, comfy beds, delicious breakfast!

breakfast included - a nice

good breakfast, nice room, nice staff., incredible location

downsides are rooms abit small and the breakfast room is cramped with little choice

the bathroom felt as if we were standing outside because of the draft coming in the window, the kids room was freezing

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

everything. the breakfast stands out more though.

breakfast was quite limited in options but we've notcied that us breakfast standards are different

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

breakfast was good, plenty of options to choose from

asked for an early check in but they actually forgot about us and checked us in an hour and a half late

the gym was closed

main floor bar seems to be closed permanently

the pool was closed for repairs.

gym

could have a better breakfast

i like the pleasant staff, the kitchen, clean bathroom, comfortable bed, location.

room having a full kitchen, all kitchenware has to be requested at front desk

wished there were more choices for the breakfast, especially, for kids

didn't eat breakfast at the hotel

room size, cleanliness, kitchen facilities, breakfast, staff

staff is very pleasent and room was very clean, it even had a kitchen with dishes!

i liked having a kitchen in my room

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or waffles or cereal also coffee yogurt

hotel room was good size. breakfast was aawesome.

wifi didn't really work

the wifi wasn't consistent in the room

wifi was not great

spacious room the breakfast was superb the staff were quite helpfull and very kind the wifi was extremely

no wifi during our stay

the pool and gym closed at 5.

friendly staff, perfect location, many facilities- gym, basketball, workout room, weights room, swimming pools, clean, solo

pool location

the staff was very helpful and helped us with an early check in

have a fitness center, swimming pool, spa therapy, small shop to buy food

the gentlemen allowed early check in without any charges and advised on the bus

asked about early check in they made us pay an early check in fee cash

maybe more variety of food in the breakfast.

if they didn't have a breakfast, they should not have said they

free car parking was good

is really big , wifi was bit slow , bathroom is big but get foggy after shower as there is not exhaust fan

r a regular socket), no area to sit and relax after a

very dated, not sure if there was wifi, no mobile phone charging facilities

location wifi wardrobe cleaness

the wifi was awful

wifi, it was unreliable and half the time did not connect at all

there was no wifi and no updates came on restoration

the breakfast is really very basic and the wifi slow

wifi was unreliable.

week wifi in the room i started in the bed was close to the desk so i hit my foot in the chair

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and the other on the day saying they had no note of it

breakfast was good

fitness center is small room packed with a treadmill and two ellipticals

room was not spacious enough for 2 adults and 2 kids

very approachable and kind staff, had an early check in of 3 hours earlier than the supposed check in time, unlimited food served during

arrival, went to check in only to find out that the room assigned to my family of 2 adults, 3 kids was a single room with a king size bed

it was spacious, the free parking was extremely convenient, and the pool was great for my kids.

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do it

the pool was small but perfect size for my two children

the pool was cold.

also charged us a $25 early check in fee

breakfast wasn’t free like most hotels

there no sign that says hilton garden inn they charge breakfast

also, we thought breakfast was overpriced

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that was disappointing

we used the pool and hot tub the first night, and both were very clean

aldi (thrice or even four times less expensive than in nyc), shop rite, gap and a well equipped fitness center ($10 entry fee)

great staff, nice room, good breakfast

i was wondering why my emails about the gym were ignored, made sense because it is not operational

they have a gym that they do not allow guests to use

breakfast was good

cleaning n location . tasty breakfast.

wifi

the wifi was a bit glitchy. wasn t really working as well as one would ve liked.

tv only worked part of the time. something wrong with cable box. and no wifi signal

wifi quite slow, so tv could not be used really

i was only able to use the wifi for half an hour before it stopped working for me.

the hotel free wifi internet had a great signal and was plenty for streaming video

wifi did not work for the whole week

t safe) and inconsistent

location staff kindness good value of money room service wifi

fast wifi

privacy when you are at the restroom) and the wifi did not work

good free wifi, we had breakfast included in the package, breakfast was very good

wifi terrible

wifi can work better. elevators always busy.

kept losing the wifi connection!

was some confusion about my late check out of 6pm booking

it was embarrassing that my sister, brother in law and kids who are frequent travelers visiting from overseas had to wait 4 hours to check-in in their

i had a family with kids next to my room and they were very noisy

breakfast was amazing

us that much, but i won't be surprised if that bothered some guests on the same floor as those kids

nice gym on the 26th floor

quiet excellent lounge with bar at top floor

confortable and very spacious rooms, friobar, laundry machine, small reception room, two bathrooms

the room was very clean, spacious and complete, we even had a small kitchen

the room was small but still there was a kitchenette with a dishwasher and microwave.

the wifi was of decent speed but kept disconnecting. the water in the sink were too hot.

wifi was not strong.

i couldn't find a wifi network during the 2 nights i was at the hotel

the wifi didn t work properly

location is perfect, friendly staff, great room and wifi!

great service and the bar is really nice. bartender is very nice. overall great experience.

hotel says it has a gym, and it really doesn't

broken elevator to gym

the gym is very bare

i was told it was coming from the laundry dryer and that is ok

and i was opposite a room which was 3 rooms joined together - there must have been 8 kids screaming and running around - with parents that looked like zombies able to block out the

beautiful lobby and bar with great stuff view on time square was so good delicious breakfast fashioned spacious room

breakfast, high tea (snacks) and a heavy app service and free unlimited booze were included in the

gym can only comfortably cope with four people in the weights area

breakfast and evening bar was exceptional

she gave us a late check out, since it was so late

i was there with my kids

was in an great location for kids near central park

one random fact is, take the stairs from the 3rd floor down to the lobby on the left hand (gym side) of the hotel

the only real disappointment was that the kids’ movie channel was not working, which would have been a lovely extra for the children in the

currently hotel don't have a gym but they were very nice to provide passes to nearly gym and my husband was very impressed and

very attentive staff. wonderful pool and spa area

very attentive staff. wonderful pool and spa area

food and room service assistance

comfortable room and bed. thanks for upgrade but see below. lovely pool.

big rooms , great location and staff, room service and the food was good

clean place with good wifi and the nicest staff (special thanks to anastasia and leslie for your support) (-)wifi not working to good but staff logged me into the staff account and all was fast from there (+)room and bathroom in good condition, good breakfast, fast wifi, attentive staff, complementary coffee/tea/snacks in the breakfast room for the duration of (+) wifi excellent, room quiet -- what's not to like (+) plus free wifi (+) cozy bed, hi-speed free wifi, included breakfast with different options (+)small rooms (but i knew about it, it's fine), clean bathroom, speedy wifi (+)excellent location. good no-hassle wifi. clean and compact room. responsive and friendly staff. (-)was average we weren t told the wifi was down during check in breakfast is below mediocre for a midtown manhattan hotel it feels

the staff were lovely, and room service kept our room clean and tidy every day

room, friendly reception staff, breakfast was limited but good.

d snack) hour each evening

staff were excellent,allowing us an early check in, although the room was at the rear of the property, with no veiw, we did not come

the location was great. free wifi.

wifi was poor and the elevators were slow

coffee free, large room with good tv, wifi, quiet and clean

wifi was on and off.

the wifi was easy to access and a reasonable speed

the small gym had one stepper, which was out of order

terrific gym

the room was cozy and the bathroom was nice. i loved the spa and gym area.

the reason is that the gym and the hallway were both cool with working air conditioning, while our room was like a sauna

small gym for use, and outdoor seating

i had my own wifi which means none of the services offered by the resort fee (the 1-day bicycle pass, the hop on (+)from the uk - the receptionist was very helpful (free wifi, tips on where to eat, early check-in) - clean hotel - shop in reception - outdoor bar is (+)everything was perfect. very good location. wifi worked well. (+) good wifi in rooms (+) wifi, clean room furniture, room space just right, housekeeping, check-in process, extra amenities (+)hotel was excellent right on times square room was good size as was bathroom wifi not great but only a small (-)wifi (+)comfortable bed location free wifi (+)on some questions about our room and to stella for figuring out how to get our computers on wifi:--) the rooms are spotlessly clean and very comfortable (-)wifi is disconnected every two hours (+) the room was clean and comfortable with a desk, small refrigerator safe and free wifi

very convenient with restaurant and bar inside

room service was very good each day

was verry disappointed on the hours of room service being closed at 10

the hotel was great, have a big lobby with activities for the kids, bar, restaurant and a big terrace with a great view on time square

loved the coziness of the room, window views, and coffee in the mornings in a beautiful bar room on the second floor

the rooftop bar is also very nice and convenient

the rooftop bar albeit expensive is worth a

great location, clean and cozy rooms. good restaurant and bar on the hotel. good price for ny.

bar on the second floor has a great back room for guest to hang out at along with two patios that

good location. friendly staff. nice gym and a spacious bathroom. food was decent as well.

location, gym rooftop bar

$25 extra a day for wifi gym and other amenities

bar offers a great atmosphere and even better view of central park

the restaurant and roof top bar was great too

it would have been nice if a free light breakfast was included.

roof top bar was not open, i know it was a little chilly but a bar or lounge would have been nice for later

didn't like the gym area in comparison to the rest of the facilities and services offered by the hotel

the location is great! broadway plays and good activities for kids are within walking distance

wonderful location! i really enjoyed my stay. thank you for the early check in!

the staff were upbeat and friendly and the facilities (bar, restaurant, gym, rooftop cinema etc

and easy check in, the breakfast for $15

staff were very helpful and friendly ( changed my room as the one i was in was next to the bar area and was loud when i arrived after my flight ) i really appreciated it the housekeeping

no pool and didn’t know it had a gym

would like grab and go breakfast facility and water refill in the lobby.

enjoyed the restaurant next door and the free breakfast was delicious

to restaurants bar downstairs breakfast even though more limited due to covid was very

breakfast was wonderful, as well as the restaurant next door

staff, breakfast, room furnishings, hotel location, studio-like small kitchen

we also needed two rooms for our family of 5 (3 college aged kids) and they got us rooms on the same floor

everything was just fine. don’t miss the bar view, it’s majestic.

the gym was basic but bright and airy, with a balcony to cool down with views

of luggage storage for early check in or late check out

nice little rooftop bar at the top, and is great to have a place to eat some stuff and drinks when you arrive at the

also it was great to have the late check out facility

stayed here with my family (kids are 5,4 and 1) and they loved it

laundry issues room allocation dirty room and shower extra charges key card problem weak wifi

good gym - spacious and well equipped

location is great, as is the view. the gym is truly amazing.

i wouldn't stay there with kids

mayfair bar and restaurant staff very friendly

no food or bar service.

coffee and tea bar downstairs

available in reception, good wifi, stored our luggage on the day of checkin, great victorian bar and restaurant across the

the staff is friendly, and i loved the 24-hour coffee, tea, and hot chocolate bar in the lobby

coffee and pastries in the bar were too expensive.

decor, staff and gym all classic and good

the bar is quite small so it is not always possible to find somewhere to sit.

decor, clean rooms, convenient to madison avenue, hotel were very accommodating with late check out

com does not appear to have access to their suites room service pricing and bar a bit expensive but generally good quality and staff are

close to times square and so many places to eat; wifi included was a bonus!

wifi was not included in the standard package

the wifi in the rooms is not for free

wifi isn t free

there is no free wifi

bled internet) out of site under the desk where

not free: wifi and breakfast

wifi didn t work

wifi was fair but there was a direct connection

storage bench on entryway was missing and choice of wines in private bar in living would have been better as i upgraded to 1 bed room suite

the wifi is not secure

television and wifi worked perfectly

wifi disconnects all the time, has to be re-initiated every 5 minutes no water in the rooms

wifi difficult to connect to, weak signal and frequently disconnects

note, its an extra $15/day to have wifi and to use the pool, but well worth it

the wifi worked flawlessly and the tv was fine

the personal was very nice. location great. nice new hotel. good wifi. quiet room.

but with no tv or wifi in my room, it was an inconvenience as i had the engineer in there dismantling things

also they have wifi connection problem in the room have no wifi used in the whole 2 night

poor internet wifi

early check in was great!

location and gym we're nice

lots of kids and lots of running around

lots kids in a smal lobby area

outside waking my kids and i up early in the morning and being downgraded to a room and the ac hardly worked

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

the bar, cafe, and restaurant

nice bar and restaurant

cover charge at the bar on weekends when jazz trip plays.

nice gym facilities (though small)

also helpful note you can store your bags at the desk if you don't want to pay for early check in/out

early check in was available for $25

we asked for early check in, they asked for $50 which we rejected

shared bathroom facilities but room had a full kitchen and nice tv which was great.

i loved having a kitchenette and used it for cooking dinner and breakfast

i recommend you to go to claire’s kitchen cafe for a delicious breakfast

big room with kitchen and big screen tv with plenty of channels, central park is 5 min walking distance, very

beds small kitchen good size room nice building not your usual box like some hotels

wifi quality could use some improvement

very noisy from outside and inside. almost no wifi!

breakfast lovely with lots of choice, comfy bed, nice spacious shower, good tv chanels, excellent wifi, friendly staff, tea & coffee lady very polite

wifi didn t work, room was tiny.

location,the staff were really friendly and wifi was amazing.

elevator staff, delicious breakfast, early check in, clean and comfy, fantastic water temp and

the person who served my group in the bar was fantastic

super comfy beds very clean rooms & staff where great with kids

need more options for kids. maybe an x-box? small movie area, pinball machine? wii?

assistance at the desk and the gym were particularly excellent.

resort fee covered wifi and water in request, this was handy as the bottles given out were small enough to fit in a

fast check-n and check out. wifi problem solved right away.

wifi is too slow.

the lift always busy and wifi is not working well, but its ok manageable

wifi was touchy

service: our kids were sick and we had to shorten our trip last minute, quin hotel has cancelled the first 2

the gym is nice, too

there is no bar or restaurant on site but lots of places to eat and drink on the same street as the hotel

staff, early check in

the gym is really good with up to date

the view, the wifi, the free phone calls, the staff was very-very helpful and nice.

claim to have high-speed wifi

they could also put wifi in the gym because you have no service there and you won't be able to know if any important

the facility fee we had to pay. most hotels offer free wifi and use of their leisure facilities

there is a daily $35 charge for housekeeping and wifi that adds up

housekeeping staff, cleanliness, very central location, huge rooms, fast wifi

conditioning and wifi aren t great

us with some items that we needed bathroom in bedroom had some hair when opening the drains wifi wasn't too

n't be an issue for most people, but was in our case

the wifi worked well

good location close to times square, having the living area in the two bed pod pad was great, kitchen had a fridge freezer, hob and microwave- coffee machine but no kettle

the location is phenomenal and it is close to times square, broadway, and bells kitchen

grateful to get an early check in, so we could’ve on our way

small kitchen and dining table and two bedrooms with bathrooms

near hell’s kitchen restaurants and bars

having the tiny kitchen and huge balcony made it feel like a micro apartment

-wasn't shown where the gym was located so didn't get to use it while i was there

free breakfast

decent cardio gym with a few dumbbells

from not being able to enjoy the gym or breakfast due to the covid pandemic, everything was great

wish that a breakfast (continental style) was offered

long lines at check in & breakfast

cafe with light breakfast options on 1st floor is also very convenient especially when traveling with kids

one main reason why i booked was to have a little store to go in and buy drinks and snacks for my kids and well they don’t have it

nice bar and coffee stand held bags for

lobby and bar area are like being in adventure and you could really see how it made people relax

it has a gym

the lobby, the gym and the general looks and feel of the hotel. personell was also good

i liked the hotel gym as well

nice gym

wifi has a fee, but you can avoid it if you sign up for ihc membership

the mini bar is a little expensive and the wifi password didn't work.

apparently something was wrong with the wifi and and wouldn't allow any of my devices to cast on to the tv so i was stuck with basic cable

wifi is not provided which is a basic thing these days.

having to divulge my email and contact info for 'free' wifi struck me as irksome.

one turn off is that the above room had kids running around for hours until 2am and the hotel staff couldn’t do anything

there is shuttle bus service from the hotel to times square, it’s super convenient

i appreciated the free on-site parking and even though i was unable to use the gym because of the short stay it looked clean and well equipped

i love the bed and the neatness of the whole room and the building is new, free parking, huge gym, big breakfast at very low price

lots of space with the kids

when we arrived the bed/sofa for our kids was not done and there is nothing in the room to do it yourself

my husband came from sweden and the kids & i from usa

gym! the fitness center is definitely a place must go.

location is perfect and very convenient when travelling with kids

the lady who brought us bedding for sofa bed & made the bed for the kids was very

hotel is in a great location, close to times square, very clean room, excellent breakfast and very nice friendly staff

breakfast food and staff are.ni ce

location and breakfast include included

the gym was handy

they even had security in the lobby and a bar downstairs

the music in the lobby bar was a little too loud to sit, relax, have a drink and talk.

location & gym

elevator system worked well and the bar inside has live music some nights

great band playing in the bar

be sure to check out the city kitchen and the bar in the hotel during the night

wifi is very bad , it desconect every day and was a problem to conect, you have to type all your

bed was comfortable, wifi was good

wifi in both the rooms and the conference areas was extremely spotty and made it nearly impossible

wifi and one of the lift was not repaired for 4 days in a row creating 10 -15 minutes wait at rush

food from room service was just ok and not worth the price

the high price you had to pay for wifi

wifi is paid only which feels ridiculous at this point at this price range

paid wifi very expensive breakfast lot of extra charges way too expensive for what you get

was i didn't have any cell phone reception in my room and i wasn't going to pay $15 a day for wifi

want lure 1800's to early 20th-century opulence with all the modern facilties such as seamless wifi continuity and large flat screen tvs etc