the breakfast offered was great

there was a small gym if you like to exercise

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

breakfast was even great

hot breakfast was great

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen and better priced then other bestestern plus hotels

wish they had a pool

front desk staff could have told me that there was no breakfast or fitness center when i checked in☹️ since the website said

restaurant on site & breakfast buffet. the fitness center is good too.

room was as stated . staff friendly and professional. great breakfast

maybe more options at breakfast, but coffee was great

if one advertiseday breakfast is included there must be breakfast.

having the kitchenette and that they had pots

it was nice that there was a small kitchen. room was nice!

the ability to do laundry and vending machine although it had little selection.

there was no indoor pool

room was comfortable. the kitchen was nice.

the staff were amazing, breakfast was delicious and the room was fantastic

breakfast was delicious, gym did its justice.

kingsize bed with comfortable bed linnen and a large number of pillows, quiet location, very good breakfast buffet, very friendly personnel both at the front desk as well

cleanliness, friendly staff, excellent breakfast!

i was given a suite when i didn?t book a suite. it was so nice and the pool was too

pool a little small.

also, the laundry center was be helpful

beautiful garden and pool area

the included breakfast was also well provisioned

my husband enjoyed the breakfast. overall the stay was very comfortable.

better breakfast options

the breakfast was limited but better then nothing at all

breakfast was great

love the layout, and pool/laundry/ alcohol purchasability at night.

beautiful pool indoor, and, last but not least, a laundry

no soap in the room at the sink or laundry bag in the closet 2

lastly, the gym has dumbbells which is nice, but a number of lighter weights have only one dumbbell

kids friendly

the television connection jumped around like bad wifi

the appearance the gym onsite, the bed was very comfortable

needs more lighting in parking lot

property was great, did not have time to check the gym but staff did offer it

service at front desk and room service were excellent.

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

breakfast met expectation, stay met expectation

the laundry facilities detergent dispenser didn’t work and ate my money

breakfast area was tiny

dirty smelled, weak to no wifi at all

the wifi was terrible and the carpet didn't look clean.

better wifi and cleaner carpet.

breakfast was canceled without notice, leaving our kids hungry, which is unacceptable when traveling with children

the next day i realized it might have been one of the kids staying at the hotel

climbed stairs withuggage to third floor wifi sign in with last name and room number did not work

wifi did not work properly. it seemed to be down.

reliable hampton inn breakfast and wifi. beds wee comfortable.

some reason neither my laptop nor phone could use the wifi

breakfast wasn't that good

how comfortable it is and useful kitchen features

nice gym, free laundry facilities, and well-stocked rooms

liked the efficiency style room nice little gym laundry on site close to everything

the gym and laundry are well kept

the in-room kitchenette was such a treat, as were the items available to borrow such as a waffle maker

lobby- manager- breakfast and staff- room size- all room utilites (stove, microwave, refrigerator/freezer, stove,

breakfast was modest but ok

the gym had really expensive equipment

it's a great location for that quuck getaway and has a pool

in time, nice room, very clean ud83eudee7, nice private bathroom, breakfast ud83eudd5e included, pool access open 12h per day, microwave, refrigerator, iron, lock ud83dudd10 closet, sink, tv

ac, tv, and wifi were good

comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities

parking accommodations was a nightmare

the bar was subpar. food was not the greatest tasting.

pool

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

should be a no bare foot policy for access to and from the pool

pool could’ve been warmer and more towels

breakfast bar was so good, had a lot of options

hotel was clean. hotel smelledgood, staff was kind. we had some fruits at breakfast.

breakfast could use a bit of an upgrade. i would be willing to pay for better options.

well, breakfast was good. kept running out of food.

the fact that if you do a party all the kids need a wristband i don’t think that far .

pool busy with many kids party

when our kids were small, we got the 1-br suite

3 people has no separation between the bedroom and living so no separation between you and the kids

we have adjoining rooms so we we close to the kids but with space

crowded pool. needed to be let into gym every time to use it.

i loved having a bar and restaurant open

the walls are thin, could hear neighbors, especially their kids

breakfast was perfect. location very quiet

gym was adequate

new clean and interior design beautiful. restaurant and bar connected to hotel.

breakfast bar was great

only complaint is that the website advertised a breakfast bar however it was not open

free wifi was fast location was great - could drive to a variety of places within 10

clean, comfortable, plenty of parking, good wifi and the staff was friendly.

only thing i would complain about was the wifi, couldn t get it at all, even with the info they gave me, otherwise i enjoyed my stay

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

i was able to connect to the wifi easily

very safe zone for kids and elderly

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

it’s 9pm and we just checked in with 2 devastated kids

the room next to me kept making loud noises and the kids kept open and slamming the door

we needed to have early check in to prepare for a funeral and they were very accommodating

convenient, clean, good wifi, directv, comfortable bed.

there was also free parking and free wifi

very clean room and all the essentials, excellent wifi

parking was great and wifi very accessible and strong signal

covid you are not serving hot breakfast but you can do bagels and cream cheese and cereal for the kids

was great, reception was great, housekeeping was great, breakfast was great

there was a simple but free breakfast

when i todo the room...supose include breakfast..but not was true..just have coffee

breakfast was just like any hotel breakfast

breakfast buffet had many option but none of them were any good.

the room was amazing and the bar inside was convenient

nice heated pool kids enjoyed swimming

pool was closed

and, none of the magnetic doors worked or recognized my key cards for the gym, pool area or back entry, the place was a

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

breakfast was only juice and muffins..the room could use some improvement

breakfast was a donut or a bun

“continental breakfast” sub-par food: muffins, danish, juice, coffee/tea/cocoa in registration area

com it was stated that breakfast was included

no breakfast because of covid.

had garbage cans in breakfast area blocked off with cardboard so you had to walk out of the way to trash stuff

price, location, staff, cleanliness, efficiency,coffee, hot water availability 24 hours; healthy breakfast

nice hotel and good free breakfast

hot breakfast with eggs, potatoes, meat, yogurt

they are also accommodating as they can be when i request early check in

there's a gym, breakfast, and the staff is responsive

in at 2:30am, got to bed by 3:30am, and were woken by screaming children (who we believe were the kids of the manager) at 6am

breakfast adequate, did not spend much time at hotel and did not use gym.

smell no ice machine working in all floors laundry machines not working staff at reception weren’t smile at

room was clean and good, breakfast location

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead of the hot buffet breakfast

that they offer gluten free breakfast since i have celiac :) the bread is amazing wish i knew what the bread they use

the pool appeared very cloudy

full kitchen and decent sized living room

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is poor , no exception for late check

there is a pool there that doesn't even open up anytime of year, common sense dictates that that is such a

breakfast

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

breakfast

the breakfast was good

the bed was excellent, i love that we can make our own waffles, breakfast was delicious

accessible gym was deliberately closed

the gym was closed but it was not indicated on website

i wouldn't have stayed here as other places serve grab and go breakfast and maintain their gym's

i totally understand the corona era and things being closed, but the pool and gym were still closed

there is no pool, no gym, no restaurant or bar

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

early check in was no problem

staff was very friendly and the morning breakfast was wonderful

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

no restaurant at night or bar i think

breakfest bar was very large, but some warm or cooked food didn't have good flavor as was expected

the bar and restaurant were closed

convenient location. good wifi.

wifi was very good, the bed was comfortable, and the food at the bv grill was very good and not

industrial chic design. free parking and wifi. nice location

great wifi, in room coffee

the decor, the bed was amazing, the pool and restaurant were awesome

we loved the spa tub

room had a heart shaped spa bath tub

the breakfast was very sad compared to what we thought

breakfast was good. front desk staff was rude

complimentary breakfast is delicious and a huge variety of breakfast items

good breakfast. great location.

great breakfast.

i would never suggest anyone especially with kids start at this hotel the pictures were a lie

the other room downstairs kept calling her child the mf word and all these parents left their kids in the room to walk around the lobby to get coffee etc and at nighttime they were partying in

was horrible filthy lights broken, pool closed, gym had open paint thinner can&ladder making unusable

issues are there is no continental breakfast like it states because of kitchen issues

both the breakfast and pool were not accessible for months . this was very disappointing

fact that you can use the gym 24 hours out of the day was amazing

gym and pool were open, but only by reservation

it would have been nice to have a connection to golf site parking lot and hotel parking lot

the breakfast was good

in addition, i enjoyed going to the gym

the gym

bigger swimming pool for the kids

wasn't able to enjoy the pool or the entertainment the hotel have to offer all because of covid

pool is very small, could probably only fit two couples comfortably at one time

i also didn't like that the pool was so small and that there was no hot tub

wifi worked fine (that is important to me) i will be

free parking

well appointed room nice bar area convenient location

nice low key quit hotel. ample parking. diamond in the rough

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

the wifi was good and bed comfortable

wifi terribly poor and oftern not working properly both in the room and in the lobby

lost in-room wifi for approx 3 days but was able to connect in lobby with the staff's assistance

wifi was included and the staff was very friendly/helpful.

the wifi

gym room beyond little room smelled

the pool area was a little on the dirty side

com falsely advertise free breakfast and pool and gym

the pool, the staff, the cleanliness of the rooms the comfort were great

see above also when i was in the gym , the water cooler tray had maggots in them!! reported this

they have an ok gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

our room was very nice, the staff were great, and the bar was great!

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

gym could have been bigger

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

there was more water pressure out of the kitchen sink

clean, new, nice gym, good breakfast

the gym and pool are a bit small. no toaster.

nice clean. room near entry and exit. free wifi.

could not connect to the wifi

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

if there was a negative, the bar wasn't open as they were undergoing some changes but i do not fault them for

didn't like that you can hear kids running up and down the hall

free wifi

free parking and wifi

i know it has become standard but i always appreciate having free wifi included in my stay

wifi did not work

desk manager has not hospitality at all the hotel doesn t have lunch, dinner or bar options wifi did not

and the breakfast bar is above average, the staff member tried hard to keep things fresh and clean

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing things there not suppose to while like 10 or more adults sat out on

the kitchen manager greeted us daily and shared a few laughs

on a weekday/school day, the pool was swarming with little children and their grandmothers

the breakfast menu was very rich in variety and the food was delicious

pool water temperature was cold

also, after wkg hard all day, bar didn’t have any decent food snacks other than

good breakfast, perfect location (bus 167 takes you to port authority bus station in 20 minutes), very

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

they said free breakfast but they didn't have anything for breakfast

microwave and fridge in room, breakfast included.

not a good breakfast too

breakfast could use a huge improvement

really nice staff! great breakfast and nice gym set up.

the yogurt bar was amazing

it was alright didn’t like the pool was not working.

we also enjoyed the rooftop bar it was definitely a vibe

breakfast was great, family felt safe, we were close to stores so that was

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

pool,gym,& starbucks w/in hotel

the pool wasn’t working my kids were very sad, i choose this property for the pool

for example, i wanted to go down to the bar after a shower, and i wanted to wear slippers, but i didn’t find any in the room

amazing gym! great amenities such as microwave and large fridge, also nice big showers

many times didn't have yogurt, or milk for the kids

kitchen staff weren't pleasant

the cleanliness and laundry site

the pool & gym is still not open & there’s no more hot breakfast .

individual kitchens. but not in the description

pool closed.... still!!!

breakfast was good, my kids enjoyed making their waffles

the breakfast

should get more stars. great breakfast

the pool

dirty, no elevator, barely a place to work, bad wifi, bad experience.

wifi was poor 3, i have not yet received the refund the hotel was to refund after double deduction

they need stronger wifi. the wifi kept on clinching and some times there was no wifi at all.

convenient location easy access to major highways, free wifi

wifi didn't work. cable wasnt good. no hdmi inputs on the tv

staff, dscipline,pool

free breakfast was delicious

the staff is friendly , rooms are clean, and breakfast is delicious, plus kids loved a pool

the combination of a hampton inn

think i may have gotten sick from the room service or the free breakfast

early breakfast

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

booked the room with wifi but my room didn't access to wifi

much noise from nearby highway and wifi never worked during our 5-nights stay

poor free wifi

slow wifi..

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

rooms clean. desk service excellent. the food at the bar hot,fresh and delicious.

and breakfast but the lobby is great place to relax outside of your room very clean and quiet the bar is a full bar and very nice my overall stay here was 20 out of 10 will stay here everytime i

i have kids and they would have like to go swimming

laundry room pay method.

laundry was out of service

breakfast was good, but not great

everything was great from the pool to the breakfast in the morning.

recently upgraded and squeaky clean 2) friendly, courteous, and professional staff 3) good breakfast spread, and is included in hotel fare

the hotel is very convenient for pets and the pet fee is low.

nice breakfast

clean and large room, well equipped kitchen in the room. good various breakfast.

the pool was clean and the breakfast was spot on

breakfast faboulous

the fitness center

and my family loved staying in the suite with the spa bath and kitchenette

they could add some protein like eggs for breakfast

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

breakfast is good! the people here are good and kind.

pleasant staff allowed for early check in. room was decent

renovations while guests are in house not good breakfast was mediocre at best staff not professional at

the small gym was nice and not an amenity usually found in this class of hotels.

breakfast options weren’t that broad

breakfast was good, friendly staff, good gym,

the breakfast, and all the services

breakfast can be a bit crowded if there are bus tours at the hotel.

wifi dint work

the wifi was strong, and the room was large and comfortable. no complaints at all!

room was comfortable

free breakfast and wifi

the wifi in my room did not work so i was only able to watch tv on my ipad using my mobile hotspot

kids running back and fourth in the hallway playing with my door handle was annoying but that is

the pool was closed.

the suites. stove, fridge, gym

i like the room and fully equipped kitchen

we also really enjoyed the indoor pool and jacuzzi

everything was amazing. the service and the breakfast was very very good.

could not have been nicer, interacted with me and my daughter, observed interacting with young kids in such pleasant and friendly

only they not give breakfast like they say

ammenities were also very nice,gym,pool,and breakfast area

very friendly and helpful staff, solid breakfast, and fun pool!

breakfast at the hotel was good

there was complementary continental breakfast and good housekeeping!

nice, attentive staff, comfortable & clean facility, good breakfast.

self serve breakfast as much as you can eat …

rooms were up to the mark and they also gave complementary breakfast.

i love the comfort of the room. i love breakfast.

i didn’t use it but there is a gym and a pool

pool wasn’t open, the snack selection near the front desk was slim, the breakfast choices weren’t the best

kids disappointed

could not get to use gym or pool children i there constantly even late at night

to everything- interstate, the american dream and the shuttle that will bring you to the mall

was super clean , breakfast included , laundry gym

everything! the location, hotel,beds, staff and breakfast were perfect!

we did not use the shuttle but they do have one which omg how convenient

room was clean, the staff was friendly and professional near to american dream mall the breakfast was good and it has parking

liked the pool and the gym

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

ample parking, great location, close to metro-north, friendly staff, fitness room, pool

no lifeguard, lots of kids being disruptive overnight

we needed an early check in and the front desk made it happen and we truly appreciate it.

the wine tasting is very special and the breakfast has a variety of wonderful and tasty foods to choose from

i think it is very cheap of them to charge for each item at breakfast

staff and breakfast were fantastic

the complimentary breakfast was refreshing

super nice room and the breakfast was awesome.