the breakfast area was way to small

no gym facility but it's indicated as part of available amenities on website

the breakfast has great selection of food

self serve breakfast as much as you can eat …

there was complementary continental breakfast and good housekeeping!

they have a grab and go breakfast in the morning

asked for a late check out

only they not give breakfast like they say

i like they have a indoor pool and gym that's open.

pool area was freezing cold

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

booked the room with wifi but my room didn't access to wifi

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

slow wifi..

poor free wifi

- burn holes in the bedding - the ac was very loud - wifi unstable - no bedside lamp

they need stronger wifi. the wifi kept on clinching and some times there was no wifi at all.

wifi didn't work. cable wasnt good. no hdmi inputs on the tv

wifi worked great

dirty, no elevator, barely a place to work, bad wifi, bad experience.

pool water temperature was cold

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

they gave me a bottle of water and granola bar for my trouble

the breakfast menu was very rich in variety and the food was delicious

good breakfast, perfect location (bus 167 takes you to port authority bus station in 20 minutes), very

to the bar to have a bourbon, price was fine

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

too bad that covid has affected the morning breakfast

breakfast should end at 11am

i had two young kids who like to take their time

had to wake up attendant to setup continental breakfast 20 minutes after it was supposed to be available

late check out

i would like a variety of breakfast baked muffins, buns, bread, and bagel

breakfast could use a huge improvement

they said free breakfast but they didn't have anything for breakfast

courteous staff clean facility quick easy breakfast

rooms clean. desk service excellent. the food at the bar hot,fresh and delicious.

and breakfast but the lobby is great place to relax outside of your room very clean and quiet the bar is a full bar and very nice my overall stay here was 20 out of 10 will stay here everytime i

breakfast area was clean, organized and very comfortable. coffee was great .

the breakfast was great: it was such a variety to choose from

breakfast was excellent.

breakfast was pretty decent, i didn't need to eat any other meals until dinner

liked that the spa was right up the road easy drive to get there

location for my needs (i chose this facility because it's across a spa i went to)

didn’t like that i could not find a crosswalk to walk over to the spa and it’s a main road you have to cross

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

breakfast, a starbucks coffee corner in the hotel, nice gym + swimmingpool and the food in the bar is good too

nannette was very helpful and cheerful at breakfast service each morning. she greeted

home, the pool is heated and they have no problem turning it up for you, close to lots of stores, bar located in hotel, very clean and staff is very happy and

to the sojo spa i was visiting and lots of good stores nearby

very clean, spacious, my kids love the pool, great location.

i know it has become standard but i always appreciate having free wifi included in my stay

free parking and wifi

wifi did not work

desk manager has not hospitality at all the hotel doesn t have lunch, dinner or bar options wifi did not

well kept spacious quiet comfortable bed helpful staff free parking and wifi

free breakfast was excellent

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

gym and free breakfast, with actual eggs and toast and pancakes, included

we have to go into the gym to take water from the dispenser

the breakfast choices were amazing

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

rolling table, the office chair, the kitchen, the living room area, the space well laid out

there was more water pressure out of the kitchen sink

people slamming weights in the gym at 6 am, shaking our room

the size of the room was very large. didn't expect a fully stocked kitchen.

nice clean. room near entry and exit. free wifi.

could not connect to the wifi

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

bar area was closed besides for breakfast.

were able to check in easily and there was an onsite restaurant and bar plus it was close to other food/shopping

the breakfast was very simple.

the breakfast

was very surprised about the breakfast, which served only tea, coffee and juice

breakfast and location was good.

i was pleasantly surprised at the full kitchen

our room was very nice, the staff were great, and the bar was great!

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

large room with comfortable beds, gym was ok to be a hotel gym

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

very good location and i like that they had a shuttle to take you to met life stadium for events

you can't walk there due to the roads, however they provided shuttle service to and from the concert

clean, modern and great breakfast

coffee available 24/7 in room and at reception there’s also a gym for a full

room was clean, the staff was friendly and professional near to american dream mall the breakfast was good and it has parking

also pool was shut down for a few hours due to someone vomiting in water so it had to be treated but

really nice staff! great breakfast and nice gym set up.

pool and management and team

i loved the breakfast so delicious

definitely with a big family with little kids

room was clean very nice staff nice business center and gym

gym and lounge room with microwave was very convenient, views from our room of manhattan in the far

there is a gym on 0 floor

it was good! gym was perfect for me. great size. the

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

the breakfast ending so early.

there is a pool and a gym

kids running all over

pool and gym good size

beds, gym

good gym

mandated vaccine passports to enter bar area

staff, location, room, the breakfast bar all exceeded expectations.

hotel to explore upper west side, friendly staff, huge rooms with nice beds, clean gym with nice selection of equipment

wifi didn't connect

location, price reasonable, design is beautiful wifi- smart tv

wifi was not straightforward to log into, you had to sign up to a membership and which accidentally

we had quite a bit of clothing and luggage (traveling with kids (-) i also noticed many families at the hotel and having a snack area for the kids would support accessibility for everyone (-) loud kids playing and screaming in the halls (+)we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast time,she (-)the staff are not friendly, especially to kids. (-) such an inconvenience if you have kids the moment they wake up, they want breakfast (-)was a very important part that needed to be inside the rooms, especially if you have babies or kids (+)there was no hot water my kids and i had to shower with cold water

good gym, rooms are fine

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

the gym was decent, the tv in the room had a good selection

gym, amazing beds, clean, beautiful design, safe

gym is good enough

appreciate the easy check in and fast responses, especially traveling with kids

sign indicated it was for gym, water, couple snacks

the gym is great if you don’t want to walk to the park for your training

that it was close to the gym, pharmacies, and food

confusing but it doesn't take long to figure it out it is pretty basic so if you're looking for a gym or spa this is not for

i was looking for a full kitchen and it definitely delivered i was looking for a full kitchen and it definitely delivered

the staff was nice and friendly! breakfast was awesome!

stayed in a 2 bedroom suite with 4 kids for a week

friend and i took our kids to the american dream mall for a long weekend

the pool would have been a plus

breakfast was amazing ud83dude0d

breakfast crew kept things well stocked

could be more variety at breakfast.. no bacon ,ud83dude22

breakfast options weren’t that broad

good breakfast, nice exercise room

no wifi

the tv couldn t mirror quickly and kept disconnecting to wifi.

slow wifi

only thing that was missing from being perfect was there was no wifi in my room 234

everything except wifi down

early check in was much appreciated

the kitchenette supplied the key things we needed for our stay: a kettle, toaster and coffee maker

my room came with a fully equipped kitchen with stove, microwave and fridge, pots and bowls/plates

i recommend you to go to claire’s kitchen cafe for a delicious breakfast

shared bathroom facilities but room had a full kitchen and nice tv which was great.

pool and gym were clean and nice

was a bit disappointed the pool still is remaining closed due to covid conditions

breakfast was good. pool table was a great addition

location is good and pool

thing that i didn’t like was there was kids on the same floor i stayed on and they were running up and down the hallways and they

the kitchen was so helpful since we have a baby.

the grab and go breakfast was enough as well

we wanted kitchen facility which was main factor to book this hotel

the room the bed kitchen set up bathroom super clean and comfy

good location near metlife stadium - allowed early check in

i wouldn't recommend for families nor kids, specially for long stays

we could do an early check in at 9

cleanliness, view, helpful staff, coffee/kitchen area, location

early check in, luggage storage our last day, complementary coffee

small with kids

wifi was good and also

wifi bandwidth needs to improve.

wifi is not that great; it worked most of the time, but the procedure to get it working is not very

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags for dirty clothes

coin laundry available

nice heated pool, also small nice gym

breakfast was superb

the breakfast was very good

the swimming pool was a hit

breakfast is included in the daily rate, and there is a bus stop in front of the hotel where a bus

went to this hotel for wifi, had my 13 old son with me

the wifi wasn't consistent in the room

wifi was not great

spacious room the breakfast was superb the staff were quite helpfull and very kind the wifi was extremely

no wifi during our stay

my kids loved breakfast especially the

perfect room and breakfast

clean and comfortable! nice breakfast!

stores in every direction and the breakfast was great

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

was not enough space for cloths only 3 drawers & small closet for a family room w/3 adults and 3 kids it was tight, lived out of luggage for 10 days

booked it for its space because we originally were going to bring our kids

breakfast was great staff very friendly and room very spacious and comfortable

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

at bar for yogurt could have been a little better

sometimes the hotel wifi was slow or it would cut on and off.

wifi was flawless and i was on the 9th floor

wifi for the tv was horrible

i for got to add =>they have a good wifi in place

poor wifi. very epileptic.

she gave us a late check out, since it was so late

parking for truck and trailer.

it was right along the highway and there is no pet fee.

wasn’t enough dark roast coffee or chocolate muffins for the complimentary breakfast

the customer service was great and i was able to do early check in

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that was operating in the middle of the night

the front desk would not work with velocity because she was too busy working laundry room

very spacious plus kitchenette.

gym had no weights, just a couple of treadmills and a bike - not what you expect when you pay over

breakfast perfect, good location, room clean.

simple but very good and tasty breakfast

gym is limited, no treadmill

private parking and gym is available

staff. location. excellent wifi.

waiting for elevators wifi connection on upper floors

wifi was spotty at best..kept disconnecting.

wifi was very slow.

practically no wifi in our room

wifi connection could be better. rooms are a bit small, but it's a nyc standard.

wifi connection was really snippy and not always available.

wifi - often no reception/connection

the wifi wasn t good.

the free wifi was unreliable and slow. it restarted every few minutes and was unusable at times.

nice quiet area for kids and the downstairs bar is a massive plus

food menu looked good but kitchen was closed when we arrived for post-show cocktails at 1030pm

was perfect for our young kids

i was alone with a 7-year-old so perhaps the staff assumed i wouldn’t be interested (or maybe kids weren’t allowed, understandably) but i would have liked to know more about for future visits

looking forward to going back once the bar and kitchen are open

the very spacious and fully equipped kitchen made it feel like home

staff is very pleasent and room was very clean, it even had a kitchen with dishes!

there was also a laundry room for hotel guests and an indoor pool

pool and shopping area everything was right there and the bed was very comfortable

breakfast was offered but it only included coffee or tea and a apple or orange

safe area. large rooms with built in kitchen. express-like transit to nyc.

clean, beautiful rooms, great breakfast, and hotel manager and staff going out of there way to help

my 4 kids and i loved the spacious suite we got

loved having the kitchen area

the room is spacious and i love that it has a microwave & little kitchen

paid $40 extra for early check in which they only took cash

being informed ahead of time of the $40 early check in fee

i was able to get an early check in without any hassle

but as someone who came in from out of town and requested an early check in that wasn’t able to be granted wasn’t the worst case scenario, as i knew it was

for families with kids thanks to the spacious one bedroom suites

room wasn't cleaned by 3pm which made it hard to wait around lobby with young kids.

guest laundry was

our kids are 20 and 17 and it was not easy finding hotels that had the space as well as a kitchen

location. small kitchen.

the living room/kitchen suite

free breakfast was great

could be soap in the efficiency kitchen! also the ice maker in the hall wasn't functioning

rooms, small kitchen with all necessary utensils, big fridge, walking distance to a ferry, nice filling

most of laundry applies wasn't work

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

live the view and that i can bring my fur kids

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

no coffee from bar; very noisy bar fri and sat evenings

location was decent and good room for the price. liked that it had a kitchen

the kitchen

equip kitchen with pots, utensils, plates, etc and not just asking from the front

could have a better breakfast

breakfast could be better and the pool is a little small and cloudy but was nice to take a swim at

continental breakfast was good, the breakfast room on the 12th floor had an excellent view

the breakfast was very limited

for breakfast having savory options could be nice

location breakfast can do much much better 6 out of 10

the only thing i did not liked is that the only day i went to the 12th floor to get complimentary breakfast the employee advised the provider hadn’t been able to get anything and she was talking

music was also loud in the gym area

great bar & restaurant ($$$)

breakfast could be better. lol

not very nice but the hotel is so close to subway you can get to manhattan very fast, there is a gym (rare in 3-star hotels) and free drinkable water

breakfast was ok

emailed the property several times regarding an early check in they responded and i confirmed the time

the gym is good and the business center and lounge are beautiful

gym was good, and room was clean.

the building has an incredible gym and a great business center and lounge so plenty of space to hang out it

i especially enjoyed the convenience of having a gym in the building

little difference in breakfast from time to time

this is our new home away from home when we just want to get away from the kids & have a adult playdate

the only thing that needs work is the breakfast n the gym.. other then that all was good.

was pretty on schedule,they could have been more lenient in timings especially for those having kids

my son’s nap and even telling them once to turn it down and to be a little more respectful to kids that are sleeping, they are still bashing about their equipment in the hallways

hot tub, pool, hot breakfast and staff were friendly

this property was a lot nicer than the local laquinta we usually stay when we visit our kids

loved the pool especially the jacuzzi

the kids loved the indoor pool and the entire staff was pleasant

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

breakfast and location were excellent

i don't recommend it for family with kids that needs strollers or more than two people in the same room

staff was friendly and helpful. breakfast was very good and the public areas were very clean.

location is excellent! breakfast delicious! environment was warm, friendly, and inviting.

really low profile, best place to stay with your family and kids to scape the day-to-day life

clean room, comfy bed, okay breakfast

breakfast

maybe more breakfast like muffins , sausages, scramble eggs, for the money we pay we should have better

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

if they didn't have a breakfast, they should not have said they

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

free parking. walking distance to yankee stadium, easy check in and out, free coffee

loved the room, the kitchen and the bed! the cleaning was amazing drying the pandemic!

elevators dirty and dog urine on the floor, used towels laying on the floor in front of the house laundry room all evening

great place to stay. love the kitchen staff.

omfg we had a full kitchen

love the view from my room and the mini kitchen was great

aldi (thrice or even four times less expensive than in nyc), shop rite, gap and a well equipped fitness center ($10 entry fee)

lounge bar was very good

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do it

he didn't like the fact that we filled my kids water bottle from the lobby lemon water jug

kids loved the pool, driving to anything we wanted or needed was as easy as anything is this close

beautiful property, georgous rooms and decor, wonderful fun indoor pool for kids, and lounge/bar for adults

i especially liked the little bar downstairs - best martini i've had in a long time!

excellent location. clean room,and gym.

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

allow early check in for those traveling a day ahead to cruise from the manhattan

good breakfast, gym very helpful personnel

the pool hours were short 11-7. they didn’t have any ice machines which was kind of a shame.

the rooftop restaurant would been helpful to have a kids meal

the roof top bar is amazing although the pool was not very big

the roof top bar is amazing

loved the bar and restaurant upstairs

pool was not working, the gym area was small and with broken equipment

cleaning n location . tasty breakfast.

i was wondering why my emails about the gym were ignored, made sense because it is not operational

love the breakfast

also, the gym was small and smelled musty

small room for 1 adult and 2 kids and no room for luggage

location for visiting kids, friendly staff, clean room

kabel tv is a lifesaver when travelling with tired kids and no room for playing in the hotel

my kids love the place - so fancy

we just needed a comfy place to sleep while visiting our kids

location location and an excellent fitness gym with a spotless spa and changing area

room, gym, security of place, location - everything - esp. price

i liked the spa and the swimming pool

gym and position close to central part

pool location

seating in the bar area

the rooms are huge and comfortable by new york standards. bar and restaurant are great

they gym could be upgraded

practically a full bar in the room and the selection of treats was amazing

the bar is quite small so it is not always possible to find somewhere to sit.

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

nice bar and restaurant

the bar, cafe, and restaurant

cover charge at the bar on weekends when jazz trip plays.

the jazz bar was so crowded and popular we couldn't get in!

the wifi was awful

location wifi wardrobe cleaness

r a regular socket), no area to sit and relax after a

wifi was sketchy and really bad. surprising for a hotel that otherwise was really great.

is really big , wifi was bit slow , bathroom is big but get foggy after shower as there is not exhaust fan

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and the other on the day saying they had no note of it

gym closed

nice hotel. very clean and friendly. nice gym

amnemities such as pool gym etc closed

very comfy and having a laundry room down stairs was fantastic

the gym was well equipped

there was no wifi and no updates came on restoration

wifi was unreliable.

wifi intermittent, no password. neighborhood a bit sketchy.

week wifi in the room i started in the bed was close to the desk so i hit my foot in the chair

wifi, it was unreliable and half the time did not connect at all

i was only able to use the wifi for half an hour before it stopped working for me.

wifi could have been better-was a little hit and miss.

wifi quite slow, so tv could not be used really

wifi signal is really weak

tv only worked part of the time. something wrong with cable box. and no wifi signal

brought my kids to this hotel after a family day out

the bar was closed on a tuesday night, which i think was unexpectedly

my 2 kids and i had to stay in my friends room

the lounge/ bar was nice

then we were watching a movie with the kids and all of a sudden the power went out in the room

about some coffee downstairs with at least a cold breakfast sandwich

hotel close (2 blocks)to the cruise terminal,clean comfortable room and breakfast provided

in central manhattan, the distance to a subway is not personally worth it to us, especially with kids

there's a fitness center

fitness center is small room packed with a treadmill and two ellipticals

free laundry room, on site snack store, free wifi, a complete kitchen in your room

feel with a full kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area built within which is free of charge; a small computer area is

there's gyms and laundry downstairs

my third stay at this lovely location, amenities included ( internet service, free laundry and gym as well

great room with kitchen

free wifi that worked well

location staff kindness good value of money room service wifi

wifi printer in the guest lounge would be nice - although staff did assist with printing some

t safe) and inconsistent

wifi is fast and free

sleep my entire stay was on the forth floor called desk in ask if they’re was a gym on top of me

i appreciated the free on-site parking and even though i was unable to use the gym because of the short stay it looked clean and well equipped

lots of space with the kids

good parking, good restaurant in hotel and also gym

it has free shuttle to newark airport