several pieces of equipment in the gym are out of order, and both the restaurant and swimming pool are currently non-operational

i totally understand the corona era and things being closed, but the pool and gym were still closed

there is no pool, no gym, no restaurant or bar

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

there was gym and pool also office. as well as an in-house market .

nice breakfast the next morning in a nice room

kids enjoyed the pool, until 10pm a plus

man who worked the bar/ coffee water station made us feel uncomfortable

the bar closed at 10 pm on new years eve!!

the gym was awesome

ac, tv, and wifi were good

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

wedding took up the whole lobby and entire to the pool area

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities

m, swimming pool, locker, hallway

early check in was no problem

restaurant not being open and online the amenities saying the bar and everything will be open was false and it was nothing but hell to wait and get

the breakfast is good and the lady who served the food for us was so polite

breakfast buffet vouchers for

said bar and restaurant, was false, it was a nite club and only open 1 day , that was the only reason

complimentary breakfast is very good

wifi was very good, the bed was comfortable, and the food at the bv grill was very good and not

industrial chic design. free parking and wifi. nice location

convenient location. good wifi.

great wifi, in room coffee

gym equipment not fully working

only thing i would complain about was the wifi, couldn t get it at all, even with the info they gave me, otherwise i enjoyed my stay

free wifi was fast location was great - could drive to a variety of places within 10

wifi that was advertised for free and one of the reasons why i needed accommodations during travel

i was able to connect to the wifi easily

clean, comfortable, plenty of parking, good wifi and the staff was friendly.

climbed stairs withuggage to third floor wifi sign in with last name and room number did not work

wifi did not work properly. it seemed to be down.

reliable hampton inn breakfast and wifi. beds wee comfortable.

some reason neither my laptop nor phone could use the wifi

fact the the hotel was very clean and our room was also clean and very nice set up as well , the breakfast was fantastic too

lastly, nobody informs you that you have to reserve the pool…pretty important information to leave out

the hotel is relatively new, peaceful, and very clean with a functional kitchen with all the amenities and everything is how you see in the pictures

selection for breakfast options, beds were not that comfortable in my opinion

didn’t like this room particularly without kitchen and tv didn’t works

it has a pool and gym

breakfast area was tiny

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing machine and 1 dryer and there

couldn’t stay there bc i reserved the suite with spa tub not smoking but that suit it was smelling weed like

breakfast was gone by 9am if it was ever there at all

the laundry facilities detergent dispenser didn’t work and ate my money

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might be

free shuttle to hpn westchester airport.

free shuttle excellent breakfast

breakfast was good

hotel has free shuttle service to the metro north train station, where you can catch a train to grand central

gym was very safely set up

check in was pleasant staff very helpful offered late check out

the bar and lounge and breakfast. the staff was awesome.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i like the little bar that you had in your lobby and the staff was awesome

dirty smelled, weak to no wifi at all

the wifi was terrible and the carpet didn't look clean.

better wifi and cleaner carpet.

breakfast was great

not sure what the problem was but my wife and kids were woken up and we had to evacuate

not fancy but it has a free gym and laundry facilities are also free

suite had a stove, mw, fridge (full size), dishwasher and kitchen equipment i

nothing this hotel really is a good place to stay.nice little kitchen.free laundry and coffee.

stove top they have all the pots and pans and plates they also have a free laundry facility and gym and free wi-fi

great staff, great location, free laundry room, great gym, no complaints

staff didnt advertise the amenities(the pool, shuttle service,the gym etc) i only knew because i read what was said online

they didn't bother but there appearance and in front of kids not a good look

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

in particular, gym, pool, laundry were all great

would prefer a breakfast bar where i could quickly get my own items

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

huge room, king bed, couch, full kitchen, large bathroom. great room, great stay

hassle to go across street to the sister hotel to use all of there amenities such as the pool and gym in the freezing cold

kitchen

there is a swimming pool form your use too

a few guests whom were smoking marijuana outside in the steps near the pool area.

the gym good use some more dumbbells and a few machines

enjoyed gym and nice sitting room.

pick this location because of work and the outside pool

i really enjoyed the breakfast selection and outdoor pool :)

would have liked a better option of breakfast

kitchen and view.

they have a 'breakfast on the go' in the lobby

no breakfast

also - i've stayed at this chain before and remember the kitchen being fully equipped with pans, etc

tv in the lobby was too loud and on the news while i was having breakfast with my kids

the pool and gym not being opened as well as the to-go breakfast bags

my kids and i loved our stay, so much fun with the indoor pool and the rooms were up to par

very few options for food from the bar as they were out of most options.

breakfast was great and other amenities were quite nice (pool and gym)

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

group of kids hanging out in the property around mid

excellent parking for a truck & trailer

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

there a cvs not far a bar also walking distance a gym up the ill

the gym was a great plus

clean, comfortable, well maintained, with decent amenities, including a pool and small gym

hotel very clean staff was very nice. breakfast was great

location, cleanliness, gym, breakfast all great.

had a gym although i didn’t use it on this trip

pool staff at desk told me need 2 people to go in pool area i came alone was looking forward to it

their gym room is in bad shape, but the swimming facility is decent.

comfortable sparkling clean, near good restaurant for dinner and diner for breakfast.

breakfast was great, omelets, sausage, bacon, waffles, and many other items to choose from.

breakfast to go bags were good considering our safety concerns during covid

breakfast was terrible with no staff on hand, no hot food and awful coffee

there was no protein at breakfast. even peanut butter for the bagel would do.

breakfast is good! the people here are good and kind.

the view is amazing , the little breakfast was very thoughtful .

need more breakfast option, like waffles

high priority)

wifi service issues. interval connection during time of stay.

the wifi was strong, and the room was large and comfortable. no complaints at all!

room was comfortable

free breakfast and wifi

staff rooms breakfast laundry

upset the pool wasn’t open, whole reason we booked there

staff rooms breakfast laundry

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

staff was friendly, breakfast was good. the pool, outdoor patio, all very welcoming

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there should have been juice or a piece of fruit too very

pool could’ve been warmer and more towels

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

the breakfast in the morning was fresh and had a lot of variety

i like the pool the gym room and the cafeteria the bar section

breakfast was awesome

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set way too cold and even with adjusting it room went from stuffy/hot flash inducing to

cleanliness and the quality of the room. breakfast was very good as well.

new clean and interior design beautiful. restaurant and bar connected to hotel.

the breakfast was amazing. the hotel was very clean. personal was very curteous.

wifi worked fine (that is important to me) i will be

the kids loved it

fitness roomtvs difficult to use.

was great - i needed an early check in and late check out, and they were very accommodating

was great - i needed an early check in and late check out, and they were very accommodating

for breakfast on the weekend could be a bit longer

an awesome little kitchen and dining table is the best

he was very short and made me feel like i was asking for a million bucks and not some kitchen utensils

breakfast was available

love having the kitchen available

the convenience of having a kitchen really cute studio

also a man asked for the key to the gym who was not wearing a mask, nor were several people in the lobby (or one of the receptionists,

buffet breakfast was great

breakfast was delicious, gym did its justice.

the pool and sitting area was just the right size

don’t clean up around the mom's with small kids

would have preferred better breakfast options

breakfast was relatively simple but full of options

continental breakfast

it was awkward eating breakfast at small tables or on laps.

room nice a lot of space with a kitchen

breakfast was not great but everything else was really good

some equipment in kitchen old.

no sponge provided in kitchenette

parking is extra. no vegetables in breakfast. everything else was great.

breakfast, staff and cleanliness

what i love is they offer breakfast

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

breakfast was even great

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

we needed to have early check in to prepare for a funeral and they were very accommodating

very safe zone for kids and elderly

pools , gym not open

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

great location and pool was awesome!

we enjoyed the pool, gym, and in-room dining

clean large room quite modern indoor pool excellent spa

pool, bathroom

the swimming pool and gym were a great addition.

limited bar service

very friendly staff all round from the front desk, kitchen staff and housekeeping

they have a bar, kitchenette , snack bar and a area where you can eat

breakfast and the gym

staff is wonderful but most of all the complimentary breakfast was exemplary

very poor wifi connection

the wifi is free and is surprisingly fast for a hotel

wifi excellent

wifi suck

the wifi

the television connection jumped around like bad wifi

the gym was ok

the breakfast with the 'eggs your way' feature was a very nice feature

shades didn't close together fully and being on the ground unit facing parking area was a minor issue

directory was missing several pages for room service menu

when i todo the room...supose include breakfast..but not was true..just have coffee

was great, reception was great, housekeeping was great, breakfast was great

the staff those girls are polite helpful very sweet the breakfast was excellent

the check in process was a breeze and the continental breakfast was very nice.

breakfast buffet had many option but none of them were any good.

no pool and no elevator

nothing i didn't like at this location,i can only speak for the spa tub room never had any other

the fitness room was closed

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best

convenient. breakfast. fitness center. restaurant.

comfortable accommodations. great fitness facilities.

hot breakfast with eggs, potatoes, meat, yogurt

very clean and spacious amazing staff quiet gym inside property

very refreshing the facility was clean, breakfast was fresh and well stocked, dining area clean and again, all the staff was so very

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

nice hotel and good free breakfast

the pool was out of commission :( and the visit was so short ! can’t wait to go back !

morning breakfast

kids were comfortable really enjoyed this stay

pool n fitness wasn’t open but that’s not their fault

desk really good, i request early check in and she help me , and its really pet friendly hotel

very clean, excellent staff and great breakfast.

wish the pool was open but i get it. it’s cold lol.

the gym was too hot

good, clean and hot breakfast

breakfast was excellent and all the staffs are very friendly

room was clean. bed was comfortable. free breakfast. comfort suites has yet to disappoint!

breakfast was great

the breakfast was limited but better then nothing at all

served a nice breakfast with a good variety of hot and cold items; even waffles

my husband enjoyed the breakfast. overall the stay was very comfortable.

place for families with kids

in at 2:30am, got to bed by 3:30am, and were woken by screaming children (who we believe were the kids of the manager) at 6am

and gym room can be better

breakfast was amazing

tidy room excellent breakfast

free parking and wifi

well kept spacious quiet comfortable bed helpful staff free parking and wifi

wifi did not work

desk manager has not hospitality at all the hotel doesn t have lunch, dinner or bar options wifi did not

free wifi

no soap in the room at the sink or laundry bag in the closet 2

attached, barely keeping this from injuring someone (although the exposed screws could also hurt kids perhaps)

beautiful pool indoor, and, last but not least, a laundry

pool and gym

and more equipment in the gym like cables

everything was clean and organized and i enjoyed using the fitness center and hotel bar / breakfast area

cleanliness if the rooms and all kitchen amenities are available.

i didn’t get a chance to use the gym

excellent accommodations! breakfast bar was delish! everyone was very friendly.

pool timing sucks but something i can work with as well

it’s hard when you travel with kids and an elderly parent to have to leave and try and figure out where to eat

comfortable room and amazing breakfast.

in the breakfast area the staff were most helpful especially jegy and minire was also friendly pool well

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

amenity's, (gym,pool,and hot breakfast,) were great along with the very helpful staff ready to help at all

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the staff was very friendly at all time

breakfast variety and quantity

kitchenette faucet head popped off (30-second fix, no big deal) strong fish smell in the hallway

don't have utensils to cook or eat with in the kitchenette and only 1 frying pan

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

they had obviously not gone through the laundry

free ev charging was great, convenient, and a lifesaver (perhaps the best part of the stay)

need more machines for the gym

the only downside to it, was that it is located directly under the hotel's gymnasium

laundry was out of service

only one complain, fully supply with kitchen equipments except a boiler.

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized bed

the size of the room very comfortable, breakfast was great best part of the stay was the staff

was pixelating all day and there was no phone in the room it had too many glass mirrors we had no pool it had no room service for breakfast and you have to wait to to go outside after 8:00 to get

breakfast in plastic bag? really? tasted horrible. pool close at 7pm

clean, easy check in, nice staff, great breakfast

clean, simple, quick, nice personel, good breakfast

morning breakfast and quiet place

good breakfast, caring and friendly staff to meet your needs

the breakfast was delicious and every day there was something different to

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

the early check in

loved the spa tub in the room free breakfast was great

i love quiet comfort cleaness nice breakfast everything was perfect and very private.

it would be nice to update the bathroom and spa

room was in the basement and it was where all staff do laundry and make noises all night and my room had no toilet paper it was

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

large room with comfortable beds, gym was ok to be a hotel gym

the bar was amazing

big room with kitchen

the fact that they have breakfast available

breakfast included

our socks became like really dirty quickly, and the breakfast was not edible

breakfast exceeded expectations. staff friendly and helpful.

and gym is part of hotel

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

great design, comfy beds, great gym

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

gym is good enough

we loved the spa tub

room had a heart shaped spa bath tub