wifi was poor 3, i have not yet received the refund the hotel was to refund after double deduction

dirty, no elevator, barely a place to work, bad wifi, bad experience.

convenient location easy access to major highways, free wifi

- burn holes in the bedding - the ac was very loud - wifi unstable - no bedside lamp

i asked for the wifi password and he was upset and responded with high tone

slow wifi..

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

much noise from nearby highway and wifi never worked during our 5-nights stay

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

valet parking, full kitchen

love the pool, because my kids were able to swim

kitchenette faucet head popped off (30-second fix, no big deal) strong fish smell in the hallway

went to spend a nice night with my fiancé away from the kids

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

amenity's, (gym,pool,and hot breakfast,) were great along with the very helpful staff ready to help at all

to the bar to have a bourbon, price was fine

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion the lobby became a little noisy at times because parents

i needed an early check in on 2 rooms near each other and the team made it happen

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we needed to split up, my wife stayed in a room with 2 children and i stayed in the

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

very friendly and helpful staff, solid breakfast, and fun pool!

maybe it's because there seemed to be a lot of kids around

only they not give breakfast like they say

the kids loved it

i would like a variety of breakfast baked muffins, buns, bread, and bagel

microwave and fridge in room, breakfast included.

the breakfast was a joke- some fake orange juice, cold cereal and milk and not much else; and

not a good breakfast too

they said free breakfast but they didn't have anything for breakfast

no gym facility but it's indicated as part of available amenities on website

rooms were up to the mark and they also gave complementary breakfast.

nice, attentive staff, comfortable & clean facility, good breakfast.

we weren't told about breakfast

self serve breakfast as much as you can eat …

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

they have an ok gym

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

large room with comfortable beds, gym was ok to be a hotel gym

however, i will point out the fact there was basically a full kitchen in the room which was unexpected and a great touch

very good room for disabled. perfect kitchen in the room. very goof breakfast like in usa.

gym could have been bigger

property, the design is aesthetically pleasing, the colors are inviting and the kitchen cabinets are very nice

rolling table, the office chair, the kitchen, the living room area, the space well laid out

could not connect to the wifi

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

nice clean. room near entry and exit. free wifi.

i was staying with my wife and kids

they should have said this at booking so i could have my options this was a family trip and the kids couldn't enjoy themselves and advertised it was a big

free parking and wifi

well kept spacious quiet comfortable bed helpful staff free parking and wifi

desk manager has not hospitality at all the hotel doesn t have lunch, dinner or bar options wifi did not

free wifi

wifi did not work

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

location was ok didn’t have breakfast at hotel

laundry machine was not in working condition and we had to travel outside

not a whole lot to do in the hotel with kids, though

ease of check in and out. restaurant bar on premises. friendly staff.

gym was great

definitely with a big family with little kids

breakfast, pool, the whole place was amazing

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

the size of the room and the full kitchen was amazing

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

was very surprised about the breakfast, which served only tea, coffee and juice

the friendly and accommodating staff, comfortable room, delicious breakfast, and convenient location all contributed to a memorable stay

no breakfast

it says breakfast included, but it’s literally coffee and juice.

i was pleasantly surprised at the full kitchen

you pass by the breakfast buffet on the way there that also opens at 6a

biggest complaint is our room was attached to the gym so bright and early pur walls vibratee with the sounds of gym equipment and noisy gym goers in

breakfast earlier since a lot of us were there to run the nyc marathon and our buses left at

the room we were given was below the laundry room

great breakfast

pool and gym good size

there is a pool and a gym

pool was only open until 7pm.

kids running all over

pool wasn’t open, the snack selection near the front desk was slim, the breakfast choices

early check in

a little out dated outside could use some touch up and bathroom cleaning deep clean the spa tubs

breakfast could have had a few more choices.

liked that the spa was right up the road easy drive to get there

breakfast was pretty decent, i didn't need to eat any other meals until dinner

breakfast can be a bit crowded if there are bus tours at the hotel.

breakfast crew kept things well stocked

the gym was small but got a great workout. great meeting room.

there breakfast was really good

breakfast was well stocked and tasty

staff, lots of variety for breakfast and very accommodating to requests

it was very clean and well put together and lots of space in the kitchen area ud83dude00

clean . kind staff. nice pool. close to stadium. large room great value!!!!

the gym could use an upgrade

complimentary breakfast could have been better. slim selections. no fruit, no juice.

the room is spacious and i love that it has a microwave & little kitchen

and my family loved staying in the suite with the spa bath and kitchenette

breakfast faboulous

safe area. large rooms with built in kitchen. express-like transit to nyc.

room was good and clean in house self laundry is handy

gym and free breakfast, with actual eggs and toast and pancakes, included

the breakfast was good and i like that there was a gym on site

the gym is great

we have to go into the gym to take water from the dispenser

the gym and guest laundry service are a fine perk

how big was the sofa bed and they told me was a full bed but it really was a twin bed where my kids didn’t fit

breakfast and bar were really nice

it was a shame the small restaurant/coffee bar wasn’t open for longer, but there were plenty of eateries nearby

the coffee bar in the morning was very appreciated

gave us room with sofa bed which was too small for my to kids, we got another room for extra charge which was a lot better

room was clean very nice staff nice business center and gym

there is a gym on 0 floor

room is clean. staff are nice. gym is good. location is good.

it was good! gym was perfect for me. great size. the

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

unfortunately, the breakfast was very limited

kitchen

the room was huge which included a whole kitchen

the front desk would not work with velocity because she was too busy working laundry room

the customer service was great and i was able to do early check in

need better coffee and breakfast

breakfast was disappointing

they have nice welcoming and efficient staff towels room and bathroom was clean you have full kitchen and very good caffe and muffins on

the rooms were pretty spacious and clean. i really liked the little kitchen area in the rooms.

the kitchen was so helpful since we have a baby.

and gym is part of hotel

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

gym is good enough

great design, comfy beds, great gym

they are also accommodating as they can be when i request early check in

lobby, gym, breakfast area are well kept and updated

price, location, staff, cleanliness, efficiency,coffee, hot water availability 24 hours; healthy breakfast

it did not feel safe and comfortable for family with young kids

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

poor wifi signal

wifi, coffee maker, shower all work well

was great, had a few issues with wifi, but did not have to use it that often at hotel, breakfast was one of the best that i have had

sometimes the hotel wifi was slow or it would cut on and off.

poor wifi. very epileptic.

parking for truck and trailer.

it was right along the highway and there is no pet fee.

at all, and the bread-fast could have been better if they had waffle, pancakes or bagels for the kids, didn’t like that, wish they had more options for the kids

what kind of attraction for kids no pool no play

the breakfast is really good. there are many choices.

good for a family with kids

and they set them aside for us to pick up), easy check-in and check-out, comfortable, quiet, good breakfast

wifi worked fine (that is important to me) i will be

free parking

old school customer service of an employee taking your bags from the car to your room and the room

location, ease of parking

room service staff didn t recognize that we are four in the room even we informed them several

she gave us a late check out, since it was so late

breakfast was good. pool table was a great addition

3 $ for childs, you have to download the nj transit app to purchase the tickets,( on holidays, kids ride for free)

was a bit disappointed the pool still is remaining closed due to covid conditions

i also liked that i could use the gym as well

like the addition of the arcade games for the kids

no wifi

everything except wifi down

the no wifi services

only thing that was missing from being perfect was there was no wifi in my room 234

no wifi

no wifi during our stay

good wifi

spacious room the breakfast was superb the staff were quite helpfull and very kind the wifi was extremely

the wifi wasn't consistent in the room

wifi didn't really work

wifi was good and also

wifi is not that great; it worked most of the time, but the procedure to get it working is not very

wifi bandwidth needs to improve.

was great and i was able to relax and be able to do my work and have no problem looking for parking i know because of covid-19 the area of the lobby was pretty much isolated but i don t

no room service or any type of food available really

the room was clean, decent breakfast

everything , the room , the elevator, the pool , the food everything was amazing

the breakfast was really good

loved the free parking, indoor pool, glass elevators through the beautiful lobby, very large room (2 room king beds), free

love the breakfast every morning and the early check in option

laundry on site

were no utensils in the kitchen with which to cook

but the bed is bad, it is not a fixed bed, the bed is always sticking out of the headboard ,the breakfast is very bad, there is no option for coffee and a cupcake

the laundry facility was appreciated as the clothes came out clean, dry and not crumpled

hotel was very basic and really off the beaten path, no real amenities offered here and no breakfast included except for coffee and a muffin

no room service . the bar only had one bartender so she didn't get to us she stayed in one spot

amazing staff. kevin in the bar was super friendly and helpful relaxed and welcoming atmosphere

beds, gym

good gym

staff, location, room, the breakfast bar all exceeded expectations.

bugs, managers said they would contact us and never did, fitness facilities unusable because of storing mattresses in there

stores in every direction and the breakfast was great

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

comfortable, great staff and service, nice rooms, parking, decent breakfast and great location

everything. the breakfast stands out more though.

wifi was not straightforward to log into, you had to sign up to a membership and which accidentally

wifi didn't connect

location, price reasonable, design is beautiful wifi- smart tv

loud kids playing and screaming in the halls

great location. nice gym. lovely restaurant with good food.

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

were clean, breakfast was delicious, the 320 bus picks up and drops off right beside the hotel for easy travels

loved the room is was open space for me and my kids and my boyfriend loved the freedom the veiw it was absolutely beautiful

the kitchen staff were very generous and kid friendly, they offered my 2 kids cereal, even after closing kitchen

breakfast is not good

we loved the spa tub

room had a heart shaped spa bath tub

the very spacious and fully equipped kitchen made it feel like home

breakfast wasn’t to good but all the restaurants around it makes up for it

everything was excellent breakfast was great, lots of options to choose from

staff is very pleasent and room was very clean, it even had a kitchen with dishes!

very close to american dream mall beautiful rooms and very cleàn love the kitchen

room was decently sized for 2 adults+ 2 kids

that it was close to the gym, pharmacies, and food

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

us almost 2 extra hours as late check out

another thing is that you could see other people's laundry left in the hallways

private parking and gym is available

we arrived early and were pleasantly greeted and allowed to early check in

gym had no weights, just a couple of treadmills and a bike - not what you expect when you pay over

was stated that there will be a gym however the room where it was supposed to be was completely empty

great breakfast

i like the pleasant staff, the kitchen, clean bathroom, comfortable bed, location.

room having a full kitchen, all kitchenware has to be requested at front desk

breakfast need hot breakfast.

pretty skimpy on the breakfast

equip kitchen with pots, utensils, plates, etc and not just asking from the front

the hotel bar was closed at 10 pm and there was no wine or beer available

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the road

then we were watching a movie with the kids and all of a sudden the power went out in the room

my 2 kids and i had to stay in my friends room

the bar was closed on a tuesday night, which i think was unexpectedly

easy access, good location . friendly staff , breakfast included

breakfast was just like any hotel breakfast

there was a simple but free breakfast

the check in process was a breeze and the continental breakfast was very nice.

when i todo the room...supose include breakfast..but not was true..just have coffee

i feel the espresso bar also added extra value to the hotel as well

specifically chose the hotel because it has a swimming pool

a bar next to reception.

and, none of the magnetic doors worked or recognized my key cards for the gym, pool area or back entry, the place was a

the pool was not available

privacy, cute and classic. the kitchen in the room was handy

the kitchenette supplied the key things we needed for our stay: a kettle, toaster and coffee maker

i loved having a kitchenette and used it for cooking dinner and breakfast

big room with kitchen and big screen tv with plenty of channels, central park is 5 min walking distance, very

i recommend you to go to claire’s kitchen cafe for a delicious breakfast

there was nothing special about it, my kids did not like it at all

hotel is well situated and has a shared room with different kitchen appliances that you can use

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival night i've received notification

night it was very noisy in our room because of the traffic on the highway nearby and in our kids room there was constant noise of the ventilation system in the building

no bathtub for kids to take a bath however we did just fine

pool and hot tub

there no sign that says hilton garden inn they charge breakfast

would love to have the breakfast included in the package

we used the pool and hot tub the first night, and both were very clean

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that was disappointing

maybe another or more options of breakfast

continental breakfast was good, the breakfast room on the 12th floor had an excellent view

only breakfast did not had to much

the use of amities like more enjoyable if they could build a pool, jacuzzi, sauna, gym, better breakfast, a chill room, for friends and family’s comfort and relaxation, laundry room, i look

the only thing i did not liked is that the only day i went to the 12th floor to get complimentary breakfast the employee advised the provider hadn’t been able to get anything and she was talking

there was a rooftop bar above, and a great restaurant below offering several food and drink options

common areas are also good, including a laundry room for guests, 24-hour

but it could be more perfect if the hotel has its own laundry facilities in each room or public (laundromat) and if the restaurant has direct view to the

wasn’t ready on arrival after scheduled check in time, had to wait in lobby with kids for 2 hrs

we didn’t have the view of the nyc skyline for the kids to enjoy

drinks in the bar are expensive

what i understood from the staff is that in the building there is a gym, and that's where the noises come from

we arrived around 10pm and couldn't have been more stunned by the view from the bar patio

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

being informed ahead of time of the $40 early check in fee

i was able to get an early check in without any hassle

paid $40 extra for early check in which they only took cash

but as someone who came in from out of town and requested an early check in that wasn’t able to be granted wasn’t the worst case scenario, as i knew it was

the wifi for our 4 day stay was totally unreliable

wifi connection was really snippy and not always available.

the location is great. really appreciated the free wifi and vouchers for the bakery.

my negative comments re leaking shower and wifi , we really do enjoy the ambience of the belleclaire as we were on our 2nd trip to this hotel

the free wifi was woefully slow.

room was large and well appointed, bed was comfy and the wifi

wifi was spotty at best..kept disconnecting.

poor wifi connection

bed was very comfortable. had a coffee maker in the room. wifi in the room.

staff. location. excellent wifi.

wish the bar was open

you had to book a seat/table in the lounge bar when open - it got busy when live music on and we didn’t know so had to stand/beg for a seat

wet bar (kitchenette) could be better, include a toaster and utensils.

was perfect for our young kids

hotel is new and therefore missing a facility of a lobby bar which would be good to get a quick drink on your way in / out

gym lacked enough equipment

nice hotel with super sweet staff, great breakfast, small gym area, free drinking water taps, yankees stadium in 1,5 km away

breakfast could be better. lol

this is a bit strange that a hotel that provides gym, doesn’t provide any healthy food options - at least some proteins

breakfast was ok

an issue, tv didn't work, fridge was leaning, took a long time to get a response, couldn't access gym/lounge, building happening early in the morning next door, loud neighbors with no front desk to

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened kudos to the parking garage staff very nice staff cafe that

the gym is good and the business center and lounge are beautiful

i like everything i am feeling like a home the gym was excellent

communication with the host was very poor, we requested an early check in and was told no problem that could be done but when we arrived they said the rooms

service, appearance, room, lobby and bar layout

gym was small, but they always are

we needed to have early check in to prepare for a funeral and they were very accommodating

pricing at the bar and bistro

pools , gym not open

poor gym

room wasn't cleaned by 3pm which made it hard to wait around lobby with young kids.

kitchenette

laundry available on site was an added bonus

i learned that some hotels have self-service laundry - terrific option for a long travel with kids

your breakfast was ok

the smell of marijuana in the halls, not a place to take kids

location, breakfast included the bed was really comfortable and everything was super clean

breakfast was great. big clean room. loved the stay. front dear lady was super kind.

there is not many things to do around (walking), but nice swimming pool (no gym) and access to seaside

if they didn't have a breakfast, they should not have said they

breakfast

asked about early check in they made us pay an early check in fee cash

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

free car parking was good

aldi (thrice or even four times less expensive than in nyc), shop rite, gap and a well equipped fitness center ($10 entry fee)

hotel is as expected with big rooms, free parking, gym, swimming, laundry

my kids to the pool and there were some drunk people yelling with loud music

big bed, nice swimming pool and gym

the wife and kids and i agree it's 1 of the best hotels we have stayed at

nice pool and gym

love the breakfast

it stated the pools and gym were opened and it wasn't

good breakfast, clean bedroom

they have a gym that they do not allow guests to use

very clean, descent breakfast. staff super friendly.

the gym needs more equipment

newly remodeled, comfortable bed, very clean and no extra pet fee,

value for your money, rooms are clean, quiet, decent breakfast, will definitely stay again if we are on the area

friendly staff, fredy was super nice at check in and we asked another employee info about a local bar and he was very helpful

the tub doesn't have a small shelf to hold soap bar or

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

free parking. walking distance to yankee stadium, easy check in and out, free coffee

they gave my kids free cookies :) erica was very good to us she helped me in the breakfast area

staff was friendly and helpful. breakfast was very good and the public areas were very clean.

breakfast was ok

breakfast was great and location was good too

night my kids and i came back late with food and the front desk gentleman asked us if we needed utensils and

oh i forgot, i enjoyed my gym workout;

the room & gym.

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not have to pay extra for

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area built within which is free of charge; a small computer area is also available for your

clean kitchen

breakfast was in a nice room.

allow early check in for those traveling a day ahead to cruise from the manhattan

loved everything. gym was great . everything was so clean throughout the hotel .

i use the gym sometimes, and it gets the job done, though it is nothing all that special

bar was very good

i was able to do early check in and was kindly helped when i left my key in my

the staff is so friendly and the gym is so clean

the roof top bar is amazing although the pool was not very big

the pool was closed for repairs.

clean rooms, great location, easy and early check in

staff, dscipline,pool

door stopper hurt me and my kids since after the door closed, it was easily tripped on and definitely safety hazard

didn't know where me and my kids would sleep so i booked with them and almost couldn't but the guy helped me out and iis been a

it has free shuttle to newark airport

accommodating, free parking, and rooms are nice and clean with updated facilities, along with a gym and restaurant

i love the bed and the neatness of the whole room and the building is new, free parking, huge gym, big breakfast at very low price

was clean but the bathrooms were terrible and dirty, also the staff were rude we asked for early check in online and through phone and when we arrived they said it doesn’t mean that you

the gym facilities were excellent - a wide variety of classes & equipment were offered, this definitely

the staff was very helpful and helped us with an early check in

especially,i really liked the gym part which consist of seperate rooms for each types of sports

you can use big gym and swimming pool