good sized parking spaces and the breakfast

the staff were unbelievably nice the food was epic and the bar area was amazing

it has a lovely bar which was very lively, but welcoming , whilst i stayed

it has a very pleasant bar area, and the restaurant is exceptionally good

great little adjoining late bar with cheap drinks, pool table sports tv etc

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

nothing. i wish the spa was up and running

room ready for us arriving but the hotel upgraded our room and gave us complimentary drink at the bar while we wait for the problem to be resolved

breakfast warm welcoming friendly staff reception area, bar and restaurant beautifully

hotel wifi did not work in the bedroom there was no air conditioning to regulate the temperature

we liked everything . the wifi dipped a couple of times though.

).

wifi was a little slow at times

wifi non existent on the top floor rooms reported light bulbs out in the bathroom when i got back

receptionist who booked the accommodation rang they said there were issues with housekeeping and laundry and we would be refunded

work here and there but i loved my stay relaxing the singer was a extra bonus at night prices at bar cheap also loads seating areas will definitely be back and highly recommend doesn't get the

accomodation was super comfortable, bar staff were great, food was fine.

handy for the airport and golf

good location to get into troon for the golf

wifi a tad slow for business users in the ground floor accommodation.

the wifi in the room could've been better.

felt the quality of wifi was poor and needs to be improved

systems not work re wifi and billing on departure

poor wifi

room was lovely. staff all very friendly. breakfast very tasty as was dinner at night.

breakfast was generous, tasty, beautifully cooked and included quality ingredients

room was great, modern and clean. excellent choice at breakfast.

when i told them that i had an early flight and would not need a breakfast

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

bar area was well organised and well stocked

lovely hotel with nice bar area and very friendly staff

we had dinner and breakfast and the food was delicious and lots of it

staff and service excellent. bar and restaurant area are modern and stylish.

did not have breakfast due to this, but the restaurant looked very nice

excellent breakfast, friendly hosts and loveable llama

breakfast was delicious and served piping hot

lovely house and grounds for the kids

host accommodated an early check in which was very much appreciated due to a wedding nearby

staff were very nice and the owner was a very nice person rooms were spaciouse very clean and breakfast very

from the reception staff to the bar staff, restaurant staff, kitchen staff

exceptional food both at dinner and also breakfast

spacious room very comfortable lovely free standing bath

at breakfast for continental breakfast a little disappointing - i would have liked a bigger choice of

from the spa services hotel room and of course the staff are a real asset to the overall experience

room 102 was right above the kitchen so was quite noisy with a tumble dryer that's the only thing negative, was lovely though so

rooms and food were great. a good location for all the local golf courses

friendly staff, relaxing surroundings, great room with spa bath, room number 111, had a lovely evening meal, and nice breakfast, food excellent

great bar and restaurant as well

the chef and kitchen staff clearly care about the standard of food they put out, we both had the christmas menu,

nice room, smart tv, good breakfast, excellent wifi.

connect to the wifi from my room

rooms were lovely with very comfortable beds, furniture, great shower and brilliant wifi

poor wifi

nice and spacious and had all i needed except there was no wifi

free wifi, but it the reception was too poor to reach the room i was staying in

room was spacious and well presented with good wifi connection

the decor and lay out is so beautiful. big car park. great wifi. staff were lovely!

very poor wifi

ant very helpful young man),excellent wifi

there was a good choice for breakfast - cereals, continental, toast

amazing views of golf course

special mention to christine at reception who went above and beyond, with early check in and taxis etc

and is a unique place to enjoy the west coast but also on the doorstep of some great scottish golf courses

stayed in one of the small cottages with our 3 kids, it was ideal

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

interesting association and history with golf

very expensive for drinks in bar area

helpful early check in as we were going to the horse racing which started earlier than originally

gym and spa facilities are all there but very dated and in need of replacement

the breakfast was good and i made use of the pool & steam room which was good

i emailed before booking to ask if early check in was possible but was told the hotel was busy the night before

great location for beach if with kids, 5 min walk

they are an eco-friendly hotel with lots to offer such as a gym, spa facilities, dining area and bar open 24/7 we have booked doubles and privileged doubles

definitely require overhaul although clean and comfortable definitely very tired got to mention wifi not consistent

wifi the only thing to let the hotel down!

wifi great

internet/wifi only available in the lounge area.

everything except the wifi

spa bath. air con. food was very good. staff were excellent and very helpful.

any issues that arise are reported via a phone call ( hopefully ) issues with air conditioning spa bath not working leaking wash hand basin after a shower the tiles on the walls and floor are

the spa bathroom which was mentioned was not working.

gorgeous room loved the spa style bath location

first 40 minutes in the hotel waiting for a staff member to call me back to see if i could get early check in, which is pretty bad

was very accommodating when we needed an early check in for a wedding

on the coast very friendly staff very clean & breakfast was excellent

stairs up to the family room with small kids

great room 22 bay windows seaview comfy bed and great breakfast

comfortable food breakfast location

drinks in bar were fairly priced

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

allowed early check in and slightly later check out - so useful considering the weather

wifi was poor

wifi fine

wifi did not work while i was there

wifi only worked next to the door of our room, though fine in the public areas

wifi was very poor, less than 1mb

free wifi, friendly staff, easy parking, coffee in the room

log onto free wifi but to be honest didn't ask for help as not too bothered - might have been just me not

excellent rooms, service, staff, wifi service and food. 10 out of 10.

the wifi didn't work, but was advertised as super fast

only minor gripe was the strength of wifi signal in room could be a little stronger

excellent breakfast choice with high quality items nicely cooked and presented

there was also a cosy bar with a good selection of beers on tap and large seating area outside, ideal for nice weather

excellent breakfast. good choices. great bar and particularly the staff

charming hotel stunning rooms amazing scents and wonderful service oh and the bar food and breakfast was outstanding xx great place to stay in ayr will be back

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect stay and met lots of

first class the breakfast is fabulous

so lovely and the location was great - not far from city centre and perfect for those going on golf trips

the storage girl golf clubs downstairs was an added bonus

on our last night lockdown kicked in and the bar had to close at 6:30 p

breakfast was great and the bar meals are superb

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

choice of where to sit in the bar area

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

room, excellent staff, lovely bar area and top evening meal menu

the bar and spa areas are worth the visit

he was working behind the bar at the time and we asked him about the renovations and told him we were getting married at

i understand it is a spa with a pool but the floor area was wet and was making it very easy to slip & was making me very cautious

the staff from the reception to bar and restaurant, all were so kind, helpful and friendly

the staff were really welcoming and friendly. the spa was great! also loved the food! x

long weekend away with friends in the 6 bedroom lodge, complete with kitchen, pool table and outside putting green

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

the restaurant was excellent for dinner and breakfast with a cracking view over the golf

breakfast exceptional, location brilliant had a really good stay, staff were very friendly and very

gym, locker room, steam/sauna were brand new and top quality

the bar service was very slow

bar prices were hood and all staff were friendly

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

offering a drink and the ability to take over her lounge to watch the golf

were going to a wedding and asked for early check in

water from the tap in the kitchen never really got cold enough to drink

scott's bar next door is highly recommended as well

the kitchen space had everything you needed for the short break away, 2 ring hob, full size fridge &

the three colouring welcome packs were a nice touch for the kids

all of the little touches added up - welcome pack, slippers, golf umbrella, earplugs - the dogs were spoiled too with their own blanket and hand-made treats

wifi was so slow it was unusable

wifi didn't stretch to the room which only mattered as i was trying to do some work - but i was

wifi was intermittent and overall poor which was a pain due to phone signal being weak too

relaxed atmosphere, friendly and helpful staff, good food. wifi included

wifi logged out after an hour and was slow

we battled with wifi signal but that may have been due to location of our room

wifi in bedroom

wifi signal was great throughout

the room was well designed and comfy. wifi was quite good.

good evening meal and breakfast and room was a good size and comfortable and wifi worked

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

good size garden for small pets/kids to play

so convenient to everywhere we needed, golf courses and the pub!

of the hotel was great so handy to shops etc and an early check in time

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

good breakfast, isolated village location. friendly staff especially lisa

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is one of the best can't wait to book

breakfast was excellent very attentive staff

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

the bar area was very comfortable and warm

spa wasn’t great

liked this place and deffenatly will go back great gym, great food, staff are so friendly and the place and the beds are fantastic

pool water - too cold.

the swimming and spa facilities

the wifi didn t work

our tv couldn t connect to wifi which was also different to our last visits

are very spacious and comfortable, breakfast is great, wifi works pretty well, the bathrooms are clean and very spacious too, the tvs are around 40in and

great room, brilliant facilities and the wifi was great

the wifi in the room was very poor

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

pool and gym

down for breakfast on the first morning at 10ish was a disappointment

the room was big and clean and we could enjoy the gym and the swimmingpool

didn't get any cutlery with our room service food but because of the food we ordered we managed

the room was spacious with a tv and good wifi

next to the main shopping centre plenty of free car parking the room was quite spacious free wifi worked well friendly and knowledgeable staff good value for

wifi poor

wifi was excellent and easy to access

very helpful, room clean, spacious and comfy, free parking excellent, wifi good, only 2 criticisms; gym still not open; shower head too small

wifi, could be better

the room was immaculate with no faults and included coffee and tea as well as strong wifi

quiet, comfortable, fast wifi

breakfast could start a little earlier. lack of usb charging points in room. public wifi.

wifi signal wasn't great.

and disgraceful terms+conditions for the wifi

slow wifi in room with frequent drop outs

rm 2 wifi was terrible

non existent wifi. bad smell coming from the bathroom sink which was never rectified

wifi did not work causing me and my partner to use our mobile data to stream netflix

the wifi was slow, the fan in the bathroom didn't work and the shower only ran boiling hot.

wifi was spot on

food, comfy bed, clean and tidy helpful staff, fast wifi, food a little pricy, but room rate

comfy spacious room, good shower, good wifi signal, evening meal was good too.

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

wifi open, not secure

i was trying to watch the football on sky go but the wifi was too slow .

easier acess to wifi

tea making facilities, tv and wifi

wifi signal was not as strong as i would have liked

i didnt use the wifi so didnt comment on

no time to use the tv or wifi

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

breakfast was delicious

we had requested an early check in to get ready for the wedding & were delighted when we arrived & were shown straight

lack of activities no spa services yet, no gym

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

number and our name as well as our preferences for meals, they were in the process of building a spa so there’s not a lot to do there at the moment, but it’s just nice to disconnect and enjoy

critique would be there was no dog friendly areas in the public spaces and a small section of the bar would’ve been appreciated

spa not open yet. some public toilet facilities were in poor repair.

and personable place, with convenient restaurant/bar and good wifi, rooms with private bathroom

good sized car park. wifi reasonable. food good and reasonably priced.

having usb sockets the wifi was patchy and wouldn t stay connected in the room but was fine in the restaurant

the free wifi is also non existent in the bedrooms only around the reception

wifi worked well and there is a reasonable size car park

wifi had good coverage in rooms

i liked that the room had wifi and tv which i required for my work

wifi, spacious room and bathroom, very nice bath tub

my tv didn t work wifi was weak

free wifi and free view tv on wall

the staff were amazing. high standard of breakfast and rooms.

staff room bar location all fab fir our needs

lovely modern room and very kind staff. the bar was cosy for us too.

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

& friendly staff from reception to bar to cleaning

lovely bar too with excellent beer

the whole place was amazing , room, food, staff, location , bar will defo be returning.

early check in and free breakfast sunday morning, staff were lovely!

hearty and delicious breakfast

we could not hear any noise from the bar or restaurant below

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

customer service, cleanliness early check in and tartan carpet

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

lounge bar very comfortable and great value

we ate in the bar and the food was great

we weren’t able to try out the food because the bar was so busy,(sat night

wifi was very slow and traffic from the main road could be a problem

also we had trouble getting a wifi signal in our room

location. wifi. space. parking. restaurant.

wifi didn't work

comfy bed nice sized room with lounge area good wifi and room service

was super especially seen as i was travelling with kids

close to everything we needed and plenty of pubs around and a nice casino across car park

location is close to bars/shops/ leisure/casino

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

bar food really

good big room. very comfortable beds swimming for the kids was warm

all staff very friendly, dinner and breakfast excellent. hotel very clean and tidy and modern.

our view was of the gym/ event section

lovely pool with floats for kids to play with and nice steam room and sauna

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

bar was great and outside seating by the river

the bar is set out very nice and very welcoming environment

they allowed us early checking and lonela made sure, the room was ready for us for early check in

returned from the concert to find the bar closed

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

member of staff at sky bar was a bit off when we asked if we could sit on couches and said they were all booked

room, generous breakfast, great location with good connections to the armadillo and the centre

the price of alcohol at the bar was a little expensive.

highly recommended by my 3 kids

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such a nice experience

we were offered a late check out which as needed as children were in a dance

breakfast was delicious

we didn't get the wifi password

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

wifi could've been better

wifi great

wifi was a little slow

staff were helpful and breakfast was tasty

having a little personal kitchen was very handy

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice , also super

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for an early flight departure

the rooms were so clean and comfortable and it was so nice having a kitchen

wifi in room was a little hit and miss.

location is perfect and the breakfast choices are very good; wifi connection is great too

rooms were clean, nicely decorated, the shower was great, good tv and wifi

tv wouldn't connect to the wifi

the gym and bookable office rooms were fantastic perks and can we talk about the wifi

the breakfast selection could be more creative

room. breakfast. location. comfort of bed. blackout curtains.

husband said the breakfast was excellent

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

unfortunately due to having an early check in we only had a continental breakfast

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

superb atmosphere. clean and organised common area. early check in.

early check in and also early into breakfast as well

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

gym facilities could be improved

the wifi is super slow

wifi was great

wifi was awful. tv controls impossible to understand and no guidance in room.

were here for one night, the wifi didnt work and there was no answer on the reception

the bar was clean, reception was extremely helpful and the wifi was satisfactory

the room service was prompt and the wifi was great.

good wifi throughout

wifi worked fine

wifi not great but everything else great

free wifi and lift to all floors

our room was very large which was great with 2 kids and the view was stunning over the clyde

late check out time as standard and good selection at breakfast

i also love that it has a few facilities like the gym

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

loved the late check out of 12pm unlike most hotels with 10am

early check in tidy clean room

we got complimentary late check out & this was so appreciated

great location. very helpful staff. great decor. late check out amazing

incredibly cosy bed, free early check in and late check out (12pm)

clean, quick early check in and right in the town centre

staff were fantastic needed early check in, they called me when the room was ready

a free complimentary upgrade into the junior suite and a complimentary late check out

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

efficient and great staff , appreciated the late check out

the late check out, the bar and the room size.

wifi was free and we didnt have breakfast

having to pay for wifi 3 pound every where i go now a days wifi is free

wifi is great , pool is ok , steam room , sauna good , food

no free wifi in room

the wifi was not working at all

staff were friendly and nice little gym too

bar, gym and bowling alley in hotel

only flaw is you can’t have kids in lounge after 8

had breakfast, had the queen premium

gym equipment limited

excellent location and very comfortable accommodation friendly staff laundry on site

i had asked for an early check in as we were arriving from a flight early just on the off chance and they were so

perfect areas to chill and relax outside of your room. good bar area.

location, lovely and clean throughout, very safe with key access throughout, quick easy and early check in, comfortable bed and nice check out time of

entry hall is a bit of a weird space, seemingly open to the public with lots of kids hanging around playing table tennis etc

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

wifi reception was very good

wifi only available in public area, not in bedrooms.

if this category is required i d say the wifi was a little slow...

the wifi is a bit sketchy...

tv wouldn't link up to the wifi so i couldn't watch netflix or anything and didn't want to go ask for help as it was late

the room had its own wifi connection

lot of dust in the room, wifi connection to the tv was rubbish and couldn't watch any tv as it kept skipping and lagging

decor was beautiful best hotel for rooms bar rooftop bar incredible staff lovely so helpful button for processco loved so much everything

room service gadget didnt work

breakfast was lovely, great location and handy having a gym on site.

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

they have gym too which is hardly used

super comfortable bed, decent gym, friendly people.

everything was fantastic, such lovely staff especially at breakfast, which was lovely.

laundry takes contactless card payments

laundry is only open from 5pm and can be long queues

the laundry was the cheapest i've found in europe - £2 for a wash or dry

no kitchen

the laundry was small and lots of ppl were waiting for their turn

rates, location, clean and comfortable rooms, free wifi, friendly staff

excelent location! great breakfast!! good wifi

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

the room was very comfy with adjustable ac/heating, a chrome cast on the tv, free and very fast wifi and a bathroom with loads of handy spaces for all your stuff, not to mention the brilliant

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

packed breakfast cos we left early. reasonable coffee from machine. fast wifi.

free wifi is great

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

and drinks as it was our anniversary, free tea and coffee and fruit all day and free pool table, wifi was

decent sized twin room, comfy beds, free wifi, friendly staff

rooms above the bar are comfortable and quiet

welcome very friendly and helpful staff lovely little bar and good menu excellent location in the centre of glasgow very good breakfast

very easy going vibe, top breakfast , late check out

the food in the bar was really tasty too and good value for money

music first thing at breakfast cereal spread out in a bowl on the bar catching stour and getting soggy - ud83dude2b seeded bread, no marg, only full scottish at 09

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

location is perfect as is the wifi

e under more negative) and was also such a nice and

if a room had been made out of a store room or something) and the wifi just didn't work

nnot remember his name but he is glaswegian) helped a lot with the faulty wifi connection and move between rooms

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

in addition, babbity bowsters is a cool bar when you can drink a beer or cider and listen to live music

staff couldnt do enough. very helpful. laid back. late check out. very modern decor

early check in and late check out times available which is excellent

the bar was also very vibrant and had a great atmosphere for socializing

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

the breakfast. good wifi for work requirements.

rsonal preference)

the wifi and television remote didn't work.

i couldn't find any safety or welcome information in the room, or any wifi code