the breakfast was great, and the pool was wonderful along with the gym

i liked it all. the breakfast was great and the employees were very friendly and helpful.

breakfast was banging

very friendly and accommodating staff. very clean. great breakfast.

missed having a continental breakfast in the morning, but it is understandable with the covid-19

wifi and tv worked great and able to watch news in hd on a channel other than cnn

d i always request) a refrigerator, free wifi, and functioning hair dryer

had

the wifi was terrible and the bed was uncomfortable.

breakfast was underwhelming to say the least, and wifi in the room was not working

wifi worked only in certain places in the room

near all shops and restaurants shuttle to the airport free wifi breakfast included

we got a room near the edge of the property so in room wifi was poor

bed was comfortable, wifi worked well.

wifi service in room was very poor. other than that great hotel.

no elevator and the wifi kept cutting out.

wifi connection was good. handy location for buffalo airport

our only complaint is that in our room in the 240s section there was almost no wifi

strong wifi

wifi sucked

but there was coffee in the lobby and the breakfast was good

breakfast was always done always fresh was good

close to airport with shuttle.

airport shuttle, breakfast

and the shuttle drivers

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

loved the pool table and fussball table in the lobby

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

close to the airport, free shuttle

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

nice size room. nice hot water. gym was good.

good location, friendly staff, breakfast simple but delicious.

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

plus the free breakfast was much better than i expected

breakfast, room, and gym were perfect for us!

very clean, great rooms and great breakfast

very nice hotel. excellent breakfast. shuttle bus waiting in airport, fast and easy

nice staff. very prompt and convenient shuttle service.

24 hour shuttle

a spot by the front desk to buy food n snacks, that was wonderful since we arrived late and the kids were hungry before bed

anchor bar just around the corner was good to eat

there was a shuttle to/from the airport

cleanliness, breakfast, service.

staff, free wifi, decent pool, close to dining and entertainment, shuttle to airport, and gluten free breakfast options along with other great breakfast

the complimentary breakfast had more options than most hotels, and there was plenty of free parking

gym is too smallthe pool and is too smallthe website pictures were deceiving the hotel looks

pool

year was great and i got the same great quality of service with the staff, the breakfast and the shuttle service

the gym and the breakfast was not good

breakfast was decent

they have a nice gym and the housekeeping was kind and accommodating

room ready upon arriving. staff very helpful. pool very clean with plenty of towels/

excellent staff. breakfast was awesome.

the breakfast time on the weekend. wish it was a bit later.

a good breakfast selection

insecure wifi

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

wifi

wifi was not good.

breakfast could of used a bit more variety from day to day

there was a shuttle to the airport that started very early in the

very clean in every aspect. the pool area was clean too!

packed with kids!

great breakfast and coffee and tea all day!

free l2 ev charging available on-site

there is a clean indoor pool, as well as a small gym

the staff was so friendly. the pool stays open until 11.

also, it was nice to shoot a bit of pool at night

pool was open late

board games and pool table were a very pleasant surprise and something we took advantage of

very comfortable room and friendly staff. the gym was outstanding!

close to airport and the bar in the lobby

room provided for my kids wasn’t very clean

would have like to be informed that the pool and spa were open

answers about the shuttle to the airport

personal concern about shuttle to & from airport. changed our room at our request .

i picked this hotel for the gym and free breakfast but discovered the gym is closed and the breakfast is only cereal - no hot

kids running up and down the hallway during the night

tried to charge me $150 damage fee because my little kids left peanuts on the floor in the room and they accidentally spilled juice on the cover they

i left before breakfast. i like the gym. i also like the long mirror

to airport; shuttle service; clean, attractive, spacious room, that my husband and i have enjoyed staying here

my son really enjoyed the pool

close to the airport and the free shuttle to airport was prompt

candy bar regular size was $3

they quickly arrived at the airport in the shuttle

no basin outside the washroom and no kitchen platform in room 1.

room was upgraded from a small room for two to a suite with a small kitchen

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

ice machine or ice cube trays in the rooms with kitchenette.

the kitchen had everything in it except food items

additude of employees great room lots of parking chooses i had a semi truck ,just the

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

both at the front desk and at the breakfast buffet

the front desk staff was amazing and shuttle was so convenient.

the shuttle to and from the airport was very good and timely

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

the location and early check in.

didn’t like that the front desk lady was really rude also the breakfast lady was really rude as well to everyone

their way to make sure our stay was enjoyable - from the front staff to the woman attending the breakfast buffet to the cleaning people

the shuttle service was awesome and helped us out a lot!

beds were comfy, late check out. good breakfast. friendly front desk staff.

having kids this is something i need

internet was out for most of a day, pool not open, small breakfast area, bathroom shower/tub could be difficult to get into if you were

knew not to expect anything more than a continental breakfast but my wife has yogurt every morning and this was not available

was disappointed to find the pool was closed, no explanation given

breakfast not good

very cute!, i love the kitchenette and it had a hot plate. and the price was great.

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

fix the wifi

choppy wifi, needs improvement.

wifi signal was weak

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

couldn't connect to wifi.

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

everything was great from the room to our breakfast

breakfast consisted of fresh fruit , cheese egg dish, , blueberry muffin-excellent tasting

had quite a few choices for breakfast and ours was delicious

breakfast was included and had fresh fruit, a muffin, coffee, juice and an egg dish

close to the airport. very nice, clean and comfortable, good breakfast, good service

was accomodating in getting my room close to my kids' room

they do have a kitchen setup in the hotel room including dishwasher, but on

i didn’t use the pool or gym or laundry, but they looked well-maintained and are nice features to have available

i also like the fact that the suite is spacious, very clean and has a kitchenette

the conveinence of the kitchen

loved the kitchen, dining, and living area

the kitchen was great and fully stocked with cookware.

my kids got woken up and couldn’t go back to sleep do to them next door fighting and yelling loudly

the breakfast was great.

pool was slightly cooler than i would like.

the breakfast was not what i expected.

pillows, pool, breakfast

pool is too small.

breakfast was very good! we were especially fascinated by the pancake machine! ud83eudd70♥️

the pool area is amazing

shuttle worker that took us to airport was so nice we enjoyed our ride there with her she was so

rooms comfort and breakfast

amenities - pool, gym, were good. location was great, staff was cordial and helpful.

friendly and helpful staff. reliable shuttle. great value!

too many kids with non-involved parents. 10 people in spa?

bathroom in the pool area became very unsafe with wet floors

free breakfast.

everyone was friendly. breakfast was good. facility was clean

clean good staff good fitness room

there was poor breakfast.

two separate bedroom suite with fully loaded kitchen

two-bedroom accommodation, friendly staff, nice breakfast and light dinner (unexpected), gym and pool, and free parking on site

pool needs to be cleaned but everything else wonderful.

kitchenette was amazing, staff was friendly, all around a great stay and experience.

t clean dirty laundry still in the room and the bathroom was not cleaned

i loved how spacious our room was and it was also very nice to have a kitchenette

i like the suite accommodations & full kitchen

there was as an acrobat in the room above us, making it sound like they were doing gymnastics

gym room could be better

breakfast was good, kids loved the waffles.

to current policies, they did not have the gym open, the pool was not open, and there was no sit down hot breakfast- just a to go bag with a

pool was alittle too cold

the room is big enough for my family (3 adults), and it's very clean

very noisy kids in the hallways

breakfast was delicious & had a good variety

the service, cleanliness and breakfast were formidable. the place is central, cozy and quiet.

breakfast had a great selection and was glad to have the pool and hot tub open again

breakfast was a hit

the pool was a perfect temperature, and the hot tub was so relaxing after a long day of walking the

the communication, the room and the breakfast

breakfast was freshly prepared every morning with a rotating menu

the breakfast option was very good. this was very convenient.

the included breakfast and coffee in the morning was very appreciated and good

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

cleanliness of hotel, free covered parking, and close to restaurants and shopping

heated pool was cold

to park on saturday nights as bar and restaurant are popular

i didn't have dinner there, but did go to the bar which had great bar snacks too

the spa was amazing.

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

bathroom was my favorite so clean and the pool was so perfect

i came during covid so there was no breakfast or swimming but it was great!

the pool was nasty

always a benefit to have breakfast included (standard continental buffet with some good waffles and

free breakfast had all the basics

the hot tub and indoor pool was a great way to start and end the day.

key worked for room but not for pool or outdoor patio reentrance

pool not available.

the kids and i enjoyed the spa pool and swimming pool

amazing staff nice pool and spa washing machines good location

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

good location for our needs love the spa tube

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it’s hoes in the

i loved the spa tub.

a cold spa

the spa tub and updated rooms

vert comfortable bed, good wifi. excellent staff. free parking

wifi -weak signal

wifi was down during my entire stay, no tissues or water bottles in the room, the hallway smelled

proximity to ub campus liked the work out facility and the kids liked the arcade.

amenities of gym,pool and hot tub made it very

pool was great

the pool was great and had plenty of towels

water on the room would have been nice. the gym was all not accessible

very quiet, well taken care of (is only about 2 years old), wonderful breakfast (included), pool, is all no-smoking, good location for us, free parking, access is by room key to doors and

the pool was very small and shallow, but this wouldn't be a deal breaker.

staff was very friendly and did their best to accommodate early check in for me which i do

breakfast was fresh and reasonable choices including gluten free choices such as banana, yogurt,

it needs later pool hours

booked this hotel because it has a swimming pool for our kids as one of their amenities, once we arrived the employee told us that they have constructions

didn't even look at the pool. can't rate it.

great staff, nice pillows (i like mine a bit firm), good breakfast, clean comfortable room.

wifi, location close to shopping and restaurants

cannot connect wifi with my cellphone in the room. laptop works fine.

wifi speeds not guaranteed even in premium. that's the only setback.

everything, no wifi no service!

rooms are small and wifi is very bad

room was well equipped/ had a kitchen and utensils, everything clean and well maintained, staff nice and flexible

it comes with a kitchen with all appliances

excellent staff, good laundry facilities, free coffee and tea

he looked like he had just come from the gym and seemed totally clueless about basic procedures

free laundry, exercise facility

breakfast was just passable

great breakfast options, courtesy shuttle, spacious room, commies bed, friendly courteous staff.

wife is coeliac and the kitchen staff went out of their way to make sure she had really good gluten free food

all th staff and shuttle drivers were so so nice!

great breakfast options, courtesy shuttle, spacious room, commies bed, friendly courteous staff.

we didn’t have anything from the restaurant and haven’t use the pool or mini golf (included in our fare) so i can’t give an opinion on that

they accommodated our request for early check in

nice pool to use in summer heat

grounds were beautiful, lovely rolling hills, a pool and putt putt course

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

calls were not forwarded to the room), the same goes for maintenance; also last but not least the wifi in our second room sucked so bad we had to get an extra data add-on for our phones

bad wifi internet, mattress too soft, old fashioned hotel.

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

there was no wifi signal at the room and we complained two times, but no solution was provided

hotel is so enormous that the wifi signal is very weak nearly everywhere and slow in the internet speed

the gym

breakfast, big room, location.

the breakfast tastes good. nice big room with a view.

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

could have more customer service experience and appeared to be homeless people walking in eating breakfast

the bar was opened later, but not a huge issue since there’s plenty of nearby bars

pool water seemed dirty

they did give us a drink brochure to go to the bar to wait until our room was completed

gym was well equipped but the swimming pool was so narrow and small it was too difficult to swim

was traveling with my family 2 adults and 2 kids

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very frustrating

restaurant/ bar options

location perfect staff friendly. pool spa nice touch.

i would highly recommend putting grab bars in the shower

pool and whirlpool were wonderful

no toiletries and breakfast.

no breakfast was included

one tiny bar of soap to wash our hands and no face clothes

the bar is great

it was cool. hard to get towels and bar soap when we needed them.

wifi was so slow and broke down frequently

no wifi

clean, easy to connect wifi

slow wifi

staff, location and wifi

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

shower, spa bath, lounge area in addition to the bedroom

loved the staff, shower, bed, hot spring and breakfast

free breakfast and free valet parking

we used the gym as well as the hot springs pool

large kitchen space, good size bathroom & shower

cut time in the pool

we also loved the breakfast variety

r bar exam takers)

continental breakfast was well varied and fresh

kitchen staff helped us to get the special egg for my kids other than what they served

there needs to be accomadations for early check in.

the gym had an unpleasant odor.

websearch that pulled up this hotel said there was a hot tub so we told the kids

there should be an age requirement for kids to be able to make their own breakfast, especially using the waffle iron

the lounge and bar on the ground floor are really lovely - perfect for a game of pool or cards or a drink before

+ free parking +complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and one of the best tasting hotel breakfasts i've ever had

we were told about their complementary breakfast as well as drink at the bar and told that we had a butler service and chauffeur as needed

breakfast was so delicious served beautifully at the table

and enjoyable; i wish i had noticed the bagels, rye bread, toaster, butter and jams on the bar but the cinnamon-walnut breakfast bread was delicious

the front desk was helpful and the bar was comfortable with nice specialty drinks

very friendly staff and the bar down stairs had amazing drinks and appetizers

excellent, nice staff, great room, nice bar and resto.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

great location, nice big room, nice bar and resto.

the free wifi was much appreciated

first off, charging a fee for premium wifi is unheard of in this day and age

wifi didn't work the whole time i was there

trouble with wifi rooms not cleaned until late afternoon and on day not at all

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

i appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

included wifi was convenient

is spacious, it is more like a one bed room apartment, very comfortable for family, wifi is very good

didn't like the kids running up and down the halls yelling and banging on almost every door on the 2nd floor at 8am

great complimentary hot breakfast

thought the breakfast area where the buffet was could have been bigger or layed out different, as it was bizy

kitchenette / fridge/ dishwashing and electric stove

location, room size, quality and variety of breakfast food, but mostly the excellent staff!

while the laundry was free, only one dryer out of six was working

location for ub graduation was perfect!!!! breakfast was as good

only thing i wish was more variety than the same breakfast

breakfast was ok.

really liked the fitness center and pool

very clean, friendly staff, good variety for breakfast

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

big room, aircon, laundry facilities, comfy bed

had an old laundry smell

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

convenient customer laundry, paid by credit card

room & spa bath

the spa tub is just a huge bathtub

have staff had a continental breakfast had a microwave in your own room were able to use the spa cuz u claim you have one but didn't see one there just an old style

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

was clean and comfortable and the breakfast was great

the breakfast!!! it was just breads, bagel and juice

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

the staff was very kind ! breakfast was good !

a nice variety available for continental breakfast

atmosphere, the interesting history, the extremely comfortable bed and of course those delicious breakfast scones

only great thing is no pet fee and my dog was with us

early check in nice staff

the breakfast and the pool

the cleanliness of the hotel. the kids loved the pool

great breakfast. clean and well equipped workout room!

the pool and gym were both open; the gym had plenty of equipment including dumbbells and a cable machine

pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy breakfast

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

wifi didn't work - said it was unsafe and hackers could get onto my phone dirty beds

to shopping ,malls ,etc having 2 beds and 1 sofa bed in the room was a bonus we did not get any wifi in our room ,we used our phone data all the time pool was disgusting, couldn't go

some upgrades can happen for the gym and internet wifi overall if you re on a budget it s a ok place

door to the bathroom didn't latch all the way, the wifi was very slow which made it hard to work

wifi low

clean friendly staff, spacious room. pool was perfect

it had a nice pool

the drawer in my kitchen area was broken and wouldn't shut

that was an event with bbq and pool and the pool was really crowded

pool seemed very dirty

the staff was very friendly it was close to where we had to go. and our girls loves the pool!

nice big room breakfast was amazing. very clean.

kids would say the pool was closed

gym - not much but ok for at least a nice run

breakfast was also very good

staff was wonderful, elevator , laundry, pet friendly,kitchenette

i liked the in room kitchen appliances.

nice laundry room

kitchen was unequipped. no dishes, utenlsils, etc.

convenience of kitchen during longer stay

the kids had a great time swimming.

noisy people & kids

breakfast was excellent

clean rooms, clean and warm pool, hot breakfast

the room was very comfotable, the pool and hot tub area was impeccable

that the pool was closed

breakfast was really good

in the breakfast is the best

they are very accommodating and helpful. breakfast is delicious

the parking lot was clean and big along with the fitness room