wifi on floor 4 very good

bathroom light kept going off then the wall lights in the room also wifi kept going off and there was a buzzing from the light switch & also a bit noisy from people

wifi quality was very poor

beds, easy parking and as we had a club room we got wifi included

no wifi n the room

space. washing machine. kitchen. peaceful. tv

kitchen lacked cooking resources and had minor issues with the wifi but staff were great and helped

this property has kitchen, washer, fridge freezer and all amenities to cook a meal, there was no table/ chairs to sit

theres a kitchen area with a full size fridge not a mini fridge like most hotels and a decent cooker and hob

property is incredible inside and out… from the bedroom to the incredibly large kitchen/lounge to the amazingly designed modern bathroom

the bar and restaurant weren't open due to tier 3 rules

rooms need better soundproofing if staying with kids

missed tv & internet, although there was a tv in the bar of a night and internet access in the main building

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

not safe fot kids

wifi a little hit and miss but not a big problem for me.

just a little bit difficult to get hot water in the shower and wifi a little bit hit and miss

poor wifi. poor food at bar

comfy bed , kitchenette , wifi which was sorted straight away

wifi wouldn t work the 2nd night till the morning

told there was free wifi

free wifi

great tv lots of channel, free wifi

no hot water to bath in the room, wifi in room was poor

struggle to get reception on phone without using the wifi

good bar and

and bar were really good, food was excellent

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

lovely staff, especially the man working on the bar on a busy friday night

pity the bar shut at 10.30

the bloke behind the bar twice over charged for the same drinks

friendly staff, great bar & restaurant with fantastic food

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

clean room friendly helpful staff cleaners and bar staff were great

not a complaint but arrived back hoping to have a drink at the bar but unfortunately closed

kids acknowledged and given gift bags

we loved the room and the breakfast

prices in the bar were stupidly expensive

we were able to check in early and every effort was made to ensure the kids were happy

wifi was a bit temperament

wifi password, breakfast times

you could improve your wifi, put wardrobe doors and a bit of colour on bedding

on collection of the keys. please tell guests about the breakfast times, wifi code.

wifi could be faster, but can t complain for the price we paid

sky, free wifi, netflix, bbc iplayer and so much more

facilities in the room were fantastic with reliable wifi and a 49

wifi was breaking

the wifi and tv worked well

parking could have been better.

calling me repeatedly at 9am & 9:30am to tell me late check out wasn't available

kids and parents screaming and banging late at night

the late check out and the clean and tidy room.

good value for money. staff very friendly. my kids like to stay again.

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

the wifi was not very good at all which is a pre requisite for business

couldn t connect to wifi

very poor wifi and no lifts so going back and forth with bags up stairs was an issue

free wifi

wifi did not work very well

an early check in time of 2pm was very handy, and self check out just as convenient

i was afforded an early check in for which i was extreemly grateful

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament and coarse 3

we were asked for early check in payments!!! first time i heard of this. no breakfast available

huge bathrooms to boot which is great when bathing kids

staff were super friendly, food was amazing, bar was cosy and friendly.

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

the best hotel to adults ud83dudc4c

friendly nice bar comfy room

would highly recommend this place to all adults

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

friendly staff comfy beds relaxed atmosphere good wifi spa enjoyable

comfortable bed, clean, and the staff were helpful and polite. good wifi signal.

hotel wifi blocked all the sites i tried to access on my laptop, saying they were not secure - even the

the wifi could be better

check-in and checkout, clean, communal kitchen if required with washer and dryer

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

town center, bed was very comfortable, tea, coffee, and bathroom stuff all supplied plus a full kitchen available if required

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

wifi was spotty m

to the hotel wifi being on an open network i was unable to connect on my phone or tablet due to a security issue

really big rooms, nice and quiet. good wifi signal and helpful staff.

the rooms were comfortable and had everything needed with good wifi and plenty of plugs

as for wifi the speed is fast and it s stable

a slight problem with the wifi, but staff sorted it quickly for me

my room was warm, clean, with a comfortable bed, fine for my work stay, wifi was pretty good too

free parking and good wifi

the wifi is a bit glitchy.

wifi was a bit glitchy.

staff were very friendly and helped massively, and the room was spotless and very cosy, breakfast was delicious with various choices available

facilities like toilets, a cafe and bar were close to the rooms we were in

plus kids eat free

the rooms were clean not ideal for kids though unless you request a room to the back

didnt have breakfast

the lift wasn't the best either but worked ok bar the door not opening very well

secure car park, bar , clean spacious room, tea and coffee in room

also there’s a nice little bar next to reception that’s open til late

the welcome area and bar already look like they’re making big improvements

sports channel put on request to watch in the small bar

first room the wifi was very poor and intermittent, partly due to distance from router and also due to ongoing

we didn t have a good wifi signal, and didn t have a place where to cook.

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

tv remotes and wifi signal occasionally temperamental ...

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

the bar lady was so kind she even rang an uber for me to save me money getting into the town

are rather “echoey” obviously depending on just how many kids parents are allowing to run around and slam doors at midninght…

the really helpful guy on the front desk supplied us with plates, forks and even sauce ( for the kids)

with an unsafe atomspshere and weird men walking round stealing drinks and trying to talk to your kids

staff were lovely and made an effort to chat with the kids aswell as making something off menu for my fussy 3 year old

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

wifi was free to all guests

the complete absence of working wifi was inexcusable

the wifi was so slow....virtually unusable

was no wifi for at least 24 hours of my stay and as i have a business that made it really hard for me

excellent wifi, plenty of parking, comfy bed.

nice comfortable big bed, also the wifi was

clean, comfortable, with good air conditioning and wifi

the wifi was good but again nowhere in the room did it advise the password required to activate it

i requested for strong wifi and the staff put me in a room that had strong wifi so i was able to conduct my work without

the room was very nice and clean , there was free wifi and a tv was provided

good wifi connection from the room

wifi was none existent in my room

wifi wasn t great in room

wifi down

me to put the wifi on my phone , thank you

their bar had a live band

the bar was also great with plenty tvs showing the football and very friendly locals

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

great music great hotel room brill bar staff very helpfull

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

the experience was great except the early check in fee

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

poor wifi

wifi was poor - most of the time not good enough to watch netflix

no wifi

nice beds. the wifi was really bad which was disappointing from a work perspective.

wifi didn t work and my room had a fusty/damp smell had to buy a scent for the room while there

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

excellent breakfast

location, with stunning bedroom, easy check in, great pub next door for complimentary breakfast

food and breakfast is served in the pub/restaurant next

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

poor wifi

complimentary breakfast & wifi included in room price

nothing was too much trouble, there was a lovely friendly atmosphere, the wifi was free and fast

plenty of parking and good wifi connection

lay out cleanliness very comfortable free wifi good parking customer service

fitness room was very poor no weights or dumbbells above 4 kg there is room to place a multi gym just needs to looked at as a lot of guests like to

the room was close to the bar so it was noisy but this is to be expected

everything was clean and recently refurbished the gym was well equipped

checked in of friday night to be greeted with kids running riot

water pressure was amazing but would be worried if i had kids having a shower

om 202) although we noted in

the iron and ironing board, bed, massive tv, sky, wifi, starbucks onsite everything

just the wifi really. and my room wasnt that clean / sheets not fitted properly.

wifi speeds were slow and the one solitary usb point appeared dated

aware of the wifi

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

nestled in very nice grounds by the golf course

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

comfortable nights sleep, very quiet and the golf course is great for a morning run.

free wifi only in the lobby areas with only the first 20 minutes in the bedroom.

chargeable parking and no free wifi in bedroom

the signal and wifi wasn't the best

did not know there was free wifi?

only free wifi in the lounge, not in the rooms.

good wifi

having to pay for wifi

no free wifi !

good wifi, just an overall good experience

paid-for wifi.

so if you have kids and teenagers who like to sleep the place is not for you

was quaint, breakfast and bar food fantastic

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

lovely peaceful location, friendly staff, great breakfast

was quaint, breakfast and bar food fantastic

the property had very good free wifi, a selection of dvds and books left to our

wifi a little slow and dropped in and out a fair bit. but that didn't worry us at all.

wifi could be better

wifi was slow

only reservation is about the wifi, it kept on dropping and had to reconnect in the middle of a task

the wifi was sporadic.

her than the wifi was a bit slow).

no safety mechanism so ended up getting burnt light fittings were dusty room windows not clean wifi was poor all these points were raised at checkout and was told they would be followed up,

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve in an old building

nothing, it was excellent

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the

gym could be better equipped

hotel, beautiful reception area, the staff very obliging and gave us a late check out

facilities in the gym, spa and room sizes

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

the wifi was good too

next day, tv and the wifi wasn t working for about 3 hours

wifi working, no instructions on room service or ringing down to reception

the wifi was not too good as kept disconnecting

they do have a bar but as i was going out i didn't use

very friendly staff, a comfortable room and a delicious breakfast. i couldn't ask for more.

the hotel was also very clean and breakfast was

staff brilliant and very helpful. breakfast ace

room was spotless, staff friendly and breakfast was good quality

late check out early check in couldn’t fault it would definitely stay again

the room was so clean and comfortable bed nice shower the pressure of the shower was good and the breakfast was so much options and good quality and the staff were amazing at the breakfast

free gym free breakfast comfortable beds and pillows hot showers

adults, 2 kids, 7 & 9) stayed overnight and were very happy

quiet gym. iron in room. good breakfast. helpful staff. air con.

wifi not great from the room

only thing i m not okay with is the wifi, basically i m using my own 5g

big room, good breakfast, great wifi.

wifi wasn t always great and a separate toilet from bathroom is a little inconvenient

rooms were very nice with free tea, coffee and wifi

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

great room, great bar with roof terrace at the adjacent button factory

check in was easy with liv in the bar next door

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

button factory bar and restaurant next door nice too

screen mirror didn t work and casting was pants as wifi not great

i was concerned about the open wifi

wifi was slow

great location on broad street. friendly staff. rooms clean and wifi good.

wifi was fast and was great for streaming iplayer and youtube on personal devices

only wifi is not that stable as expected, it gets disconnected from time to time

on,y small niggle was that the free wifi was a bit slow but that s not an major issue....

wifi was very good and the room was nice and warm

great free wifi

issues connecting to the wifi

laundry room and fitness room were clean and nice

kitchen was equipped with all cutlery and dishes

although we would probably have a 2 bedroom next time so the kids had a more comfortable bed as they slept on the pullout sofa beds but ok for 1 nights stay

easy walk to bars, restaurants and nearby convenience store

kitchen two rooms bed n bedding gym laundry

the hotel did not have restaurant or breakfast facilities

the fact that the hotel doesn't have breakfast.

there's no breakfast however there are cafes close

no food / breakfast options but they do provide bottled water in the rooms.

it would be a plus if this was complimentary especially for the price paid, there is no hotel breakfast and the thermostat in the room is a bit funny to use, it doesn’t display numbers

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

wifi signal in the room i was in was particularly poor and i had to give up on it after a while

i'm a business user and demand good wifi connection. unfortunately, your wifi is rubbish.

hotel, staff helpful, free wifi and parking

could have been a bit cleaner in the room, just a slight dusting. wifi was not great ud83dude12

wifi dire - could not use it

the wifi connection was terrible.

hotel s very clean, the breakfast included was great and the wifi speed was great

wifi password hard to find. pillows could have been better.

wifi was free but not secure it was provided by 02 but they asked for your mobile number whicj i

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

not enough tables in breakfast area. it was packed and we had to wait a while for a table

the fruit and granola for breakfast was to die for & unlimited hot drinks 25 hours.

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

nothing - maybe the bar could stay open a little later

kept knocking on my door when i had done a late check out already

lovely efficient staff, wifi good. excellent location and facilities.

the wifi reception not that great had to use my mobile data

the wifi wasn't that strong. minor issue.

the tv did not work as advertised, we did not have access to usual channels and the rooms wifi did not work so we couldn t cast to the tv

facilities, fast wifi, lovely breakfast, helpful staff, well equipped gym - would definitely stay

wifi

the wifi, it was not easy to connect to.

wifi no faster

wifi in room was poor, fridge would of been nice, and more condiments in room

offered wifi

unit not operational and wifi code not correct)

the wifi was good, room was spacious and the pub/restaurant food was nice

the wifi worked, and we were comfortable during our stay

couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good

wifi

told/offered about wifi, last minute change of hotel email i didn t get until i d already checked in, gym poorly

wifi didn t work and nether did the tv

in bathroom television remote hit and miss, tv kept turning off gym not terribly well equipped wifi without password, therefore unsecured network and not ideal for

wifi is good but not strong enough for high-volume websites or streaming a movie

no hairdrier, difficult connect wifi

nothing to dislike. from the bar to the bedroom, it was very nice.

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

lovely place and great bar below with decent food and range of beers - room was nice enough.

great value for money nice bar and restaurant

we was even allowed to take our drinks from the bar to our room in the evening

room

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t been

a while to get anything other than normal tv to load and phone signal is poor but you get free wifi which for the most part works well

no code for wifi

ybe a room with 2 beds in or just a bed which is more practical than a four poster) the wifi was very hit and miss and the tv was pixilated

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

breakfast was a bit haphazard , ran out of hot food , took while to be replaced

breakfast was great

lovely stay friendly staff breakfast great

all the staff were fantastic and the breakfast was

staff, excellent breakfast, well equipped room, good wifi, perfect central location just a short walk from grand central station and the metro tram

hotel wifi is average, to quite slow at times -

wifi only connected when sat on the floor near the room door

nice room, very comfortable bed. excellent wifi.

wifi didn t work

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many

nothing really, the wifi wasn't that great compared to my previous stay

the wifi super slow but good for saving data

the wifi wasn't very good

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

superb breakfast from sam - awesome french toast with fruit and creme fraiche

the breakfast in the morning was exceptional, and had a great variety of options available to choose

breakfast was amazing

the kitchen and seating area were also generous in size

staff very helpful and cosy breakfast room where your breakfast is made next to you is a nice touch

most amazing breakfast and kind staff

nights sleep really comfortable lovely staff all excellent will fully recommend to others breakfast good and nice garden

furthermore, the bar located within the hotel itself was an added bonus

food was nice i had and evning meal and the breakfast was a lovely calm experience would go back when in the area no problem

the facilities, the bed was so comfortable and the pillows, the breakfast was wonderful, the bar really loved it and bar staff were lovely and polite

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

when i asked about late check out hony was really helpful and

but only £15 for a late check out till noon

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

the breakfast is simple but it's enough to me to enjoy it

too small for 1 adult and 2 kids . shower extremely small .

and helpfull staff, rooms were very clean, continental breakfast with wide choice, walking distance to restaurants and shops, great velue for

clean rooms play area for kids

anything we didn’t like about our stay, however we wish there was the option of a cooked breakfast and not just continental

wifi quick enough for work

were disengaged and gave no information on amenities, eg; wifi code, breakfast time and prices etc

good location. spacious room. free wifi. good bath/shower.

great location near the center. even our son was impressed with wifi speed, rooms comfortable.

location, staff, peaceful, good wifi, clean,

rooms and breakfast were great

it was my birthday & they arranged some chocolates + prosecco in the room which was a lovely suprise

awkward arrangement in the bar which none of us could quite work out

gym is open 24/7

the gym facility was great and not busy. the room was clean and spacious for two persons.

breakfast was good and location excellent

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

continental breakfast available

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

lovely bar

there was free wifi, tv with access to netflix and disney (using our own log ins) bbc iplayer etc (+)was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check (+)impressed with the little touches, free wifi, dressing gown & slippers provided, mini fridge in room (-)wifi needs to be sorted out. (+)upgrade to ground floor room. very pleasant front desk. plenty of parking. good wifi signal (+) free wifi in all rooms (-)wifi/tv signal kept dropping so when logged in to our own accounts, would be kicked out and unable (+) bed was spacious, comfortable, tv and wifi worked well and shower next morning was nice and hot (+) wifi was easy to log in to and did the job (+)loved the pool facilities and tv/wifi. very clean and well decorated.

pool great . staff fantastic. rooms clean. delicious food . fab breakfast

lovely hotel and staff and even had a late check out

no kids tv channel

prefer separate beds for kids instead of a double pull out bed.

free wifi quiet room great shower soft towels nice breakfast

wifi did not get a strong signal all the time kept having to wait for it to catch up.

large room, able to sleep well. good wifi, luggage storage after checking out

free wifi was a bonus

the wifi was not very efficient, not letting me see all my favourite sites, so i reverted to 4g

the wifi was very poor, it took me a very long time to get my work done

he wifi worked well

the wifi was fine

large tv, wifi

and there was instant easy connection to macdonalds wifi

late check out

breakfast was delicious and the cleaning staff was so friendly and accommodating and loved how the

no early check in

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

very clean good location to city centre really nice staff late check out free till 1pm

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

would have liked a night cap in the bar when we got back but it had closed at 8pm.

great place and desk guy was sound and bar beside great crack in station bar very friemdly

great bar with real good prices

bar at the bottom didn't have very good beers

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

yummy breakfast

beds are very uncomfortable and hard and being picky breakfast was a bit dried up.

overall stay is good. however no tv channel for kids.

they also let us have a late check out at 5pm the day of leaving also only £10