1 thing that cleaning tools for pool area were thrown outside

great location for cadbury world and kids loved the pool, really great value for money

breakfast excellent, the lids covering food very heavy room comfortable and warm and clean.

we booked the dinner and bed and breakfast deal which was excellent value with a good choice of meals on the ‘deal menu’

the gym and pool was amazing too

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

to covid the hotel felt very empty and the bar and restaurant was closed which meant we had to drive again to find somewhere to eat after a

bar had closed by 11pm and there was nowhere to buy a drink

thought the bar was a bit vibeless, it felt a bit like a waiting room

rooms - very clean and comfortable - in a great pub with good beer & nice bar snacks

the bar area was nicely laid out, welcoming with a great choice of beers and snacks etc

manager could not do enough to make my stay more enjoyable , the bar staff(mia & josh)offered a warm and smiling welcome upon entering the bar

bar with black country ales on tap, and a small number of rooms upstairs

gary and sandra were very hospitable and the bar staff lauren and helen were very friendly

chargeable parking and no free wifi in bedroom

the signal and wifi wasn't the best

my room was spacious, with excellent wifi, tea/coffee facilities and tv plus the shower room was clean with plenty of hot water

no free wifi

did not know there was free wifi?

nice staff, pleasantly surprising comfortable bed and great breakfast and buffet lunch

in was effortless, sofa bad already made up for the 2 kids

location, facilities, bar, breakfast were all good value

lovely peaceful location, friendly staff, great breakfast

was quaint, breakfast and bar food fantastic

comfortable nights sleep, very quiet and the golf course is great for a morning run.

is a hotel, at the side of a very old golf course in the lickey hills

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

helpful staff had no problem with me having a trailer to park and also acknowledged my ihg status although i had booked through

had everything we needed including a double sofa bed that was ready made up for us for the kids and the bathroom was

name holiday inn spa

what we needed it for (stop over on our way to liverpool with 3 kids) it ticked all the boxes

service happy staff very clean and tidy breakfast was great kids loved it all so happy

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve in an old building

wifi isn't great, the bathrooms could use an update and the bar area needs some new

no safety mechanism so ended up getting burnt light fittings were dusty room windows not clean wifi was poor all these points were raised at checkout and was told they would be followed up,

her than the wifi was a bit slow).

the wifi was sporadic.

fantastic friendly staff. lucy in the bar was brilliant

the breakfast was exceptional. the service was exceptional too.

we didn't miss a cooked breakfast either

there is ample parking, the rooms were comfortable and breakfast was very

lucy in the bar was brilliant 'service with a smile'

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

bar looked great

breakfast was amazing rooms were lovelybeds were comfy rooms were clean absoloutly

the sausages were a bit burnt at breakfast but other than that there was a good choice.

full english breakfast bar plus fruits, cereals

wifi very poor in room and no phone signal

tv didn't work so had to change rooms couldn't get wifi ud83dude43

good wifi

to, free parking, friendly staff, basic room but had everything you needed, lovely pillows, free wifi, excellent value for money, perfect for a night s stay

good quality price restaurant next door part of the hotel ok good wifi

the bar was also great with plenty tvs showing the football and very friendly locals

staff were amazing and the bar was really friendly and welcoming

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

great music great hotel room brill bar staff very helpfull

fast hassle free unlimited wifi

wifi was a nightmare for my business needs but the staff went above and beyond to resolve the

wifi was patchy

wifi wasn't brilliant, just a weak signal throughout most of the hotel.

good wifi, comfy beds, plenty of parking and friendly staff

no wifi access. television hard to use.

swift check in with clear instruction on wifi and parking - free

great wifi and tv stations. comfortable bed.

wifi very good, shower was brilliant

the man that greeted me was ok with it considering i turned up after 12 at night, he sent me the wifi password and wished me a good stay, it was quiet the bed was comfortable, the room had a smart

the location, large parking, area great bar area excellent rooms, very relaxing

quiet and comfortable rooms with tea and coffee making facilities, iron and ironing board, room service and a tv

covid has reduced the services provided but the hotel staff still did a good job providing room service so nothing to complain

the spa could be renovated

were looking forward to going in the pool, but the facilities were closed on an evening and on sundays which was disappointing

wifi could be better

only reservation is about the wifi, it kept on dropping and had to reconnect in the middle of a task

wifi a little slow and dropped in and out a fair bit. but that didn't worry us at all.

the property had very good free wifi, a selection of dvds and books left to our

wonderful,all just fine, pnly glitch was my wifi was not working but it didn't matter!

wifi was only 3 mb in my room

the wifi was very reliable, which was very important for us

clean modern room great bed wifi top notch

good wifi

wifi worked very well in the room and in the communal areas of the hotel

ybe a room with 2 beds in or just a bed which is more practical than a four poster) the wifi was very hit and miss and the tv was pixilated

free wifi, excellent room for the disabled

ception description) is unwelcoming, cold decor, uncomfortable bed, poor wifi

quiet, clean and very comfortable beds easy check in, great wifi speeds kitchen is a nice touch.

a while to get anything other than normal tv to load and phone signal is poor but you get free wifi which for the most part works well

bar and lovely garden

staff brilliant and very helpful. breakfast ace

the breakfast was lovely and delicious however we expected buffet style like other hotels.

very good selection on offer and beautiful breakfast room

very friendly staff, a comfortable room and a delicious breakfast. i couldn't ask for more.

bed, room vey well equipped for the business traveller, wifi, desk, iron and ironing board

wifi code nowhere to be found, except on a very small sign on reception

wifi was a little patchy throughout the hotel

wifi wasn t so good.

the wifi was frustrating - but maybe i just caught it on a bad day.

the quality of both the evening meal and breakfast was outstanding

it's a shame that they do not keep the bar open for guests a bit longer

lovely accommodation. great room. friendly staff. breakfast was excellent.

country setting, bar with lots of character & good beer, spacious rooms, lovely staff, great breakfast choices

lovely atmosphere in the bar / restaurant

good sized room with comfortable bed, blackout curtains, a small basic tv and wifi

wifi connection only available in public areas and rooms close to reception

plenty of car parking and brilliant wifi

no wifi available

the wifi didn t work very well

i found the wifi to be rather intermittent and i really don't like a shower in the bath.

wifi as i was not able to achive a vpn connection

wifi was down. shower didn't work so had to use bath

extra for pool wifi poor no electrical point by side of bed heating very sparce on a timer but i did get given a

large clean bedroom , good wifi

was bad, kids refused to use it

bar area was brilliant on a friday night, live music and plenty of choices for drinks

the bar area was lovely with a piano and plenty of drink choice

a shame the on-site bar isn’t allowed to be open at the moment on my last stay the full english was very

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they refuse to go back to sleep

lovely place and great bar below with decent food and range of beers - room was nice enough.

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

i needed a late check out and that was no problem which really helped me out as i had a young child with me

nothing to dislike. from the bar to the bedroom, it was very nice.

great value for money nice bar and restaurant

excellent location, good wifi

wifi was free

a little noise from the bar below, but it is a pub after all

a frame beam across bed also bedroom above bar noisy

everyone was so welcoming and accommodating fron helping me find a parking space to making sure my parents were comfortable for

to their credit the bar staff quietened it all down once i went down to ask, and apologised in the morning as well

a nice cosy bar area with a fire tv and music

there is a separate restaurant area, and the bar has all the personality of a traditional village

bed was too soft. poor sound insulation, could hear all sounds from the bar and restaurant.

but bar did close promptly at 11

i ate at bar sunday evening and it was quite tasteful

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

the bar and restaurant weren't open due to tier 3 rules

this was all served in a kids party bag with no protection from handling food due to the current covid situation this was

bar & restaurant on site

we could hear the kids screaming in the next room

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

had a family room as we was travelling with young kids

location next to the river, wonderful traditional bar with open fire and friendly

lovely location, friendly bar staff and room just as described

can’t comment on the food as we didn’t eat here but the bar was well stocked and cosy

the property had no customers in the bar they shut early so was unable to get a night cap

connor is a great new manager there and hotel & bar great as usual thanks!

wifi signal in the room i was in was particularly poor and i had to give up on it after a while

could have been a bit cleaner in the room, just a slight dusting. wifi was not great ud83dude12

very worn & tired, wifi was non existent, think they had 1 member of staff working at once

wifi connection was very good

free parking and wifi included in the price

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

delicious breakfast and early check in (from 2pm) and a decent check out time (11am)

the staff wasn’t the fastest at serving you at the bar but not a major issue.

staff both serving meals and behind the bar professional and polite

bar area was exceptional also

the bar and food was excellent will definitely stop here again also a very large car park

there is a bar and restaurant on site, though we did not use it

the bar was very lively when we arrived but didn’t disturb us once in the room

the bar closed to early.

traditional-style room and excellent breakfast

in the morning, we had breakfast which was included in the price and it was delicious

bar & restaurant staff were so friendly

nice wine in bar

two night stay, nothing was too much trouble, nice breakfast and good choice of meals in restaurant

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

bar and restaurant are lovely, ceiling in bar is full of hundreds of wine bottles

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

our room was continually banged by other residents when passing through to go down stairs to the bar area

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

no wifi n the room

shower pressure was great room was spotless staff were very helpful wifi was

to room acoustics were very poor and questionable present wifi arrangements were very slow and originally an extra

wifi on floor 4 very good

bathroom light kept going off then the wall lights in the room also wifi kept going off and there was a buzzing from the light switch & also a bit noisy from people

tv remotes and wifi signal occasionally temperamental ...

wifi doesn't work.

wifi was very good but after changing rooms to move away from back of hotel

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

wifi could be faster, but can t complain for the price we paid

on collection of the keys. please tell guests about the breakfast times, wifi code.

good wifi, cheap beer and food comfy bed

wifi was slow

wifi was a bit temperament

the experience was great except the early check in fee

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

and the speakeasy vibe of persian bar is amazing

wifi was poor - most of the time not good enough to watch netflix

wifi was extremely

wifi

no wifi

wifi was pretty slow

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set you up for the day

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

excellent breakfast

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

connection to wifi so difficult

wifi was awful - was on the 4th floor and it dropped out a lot so gave up on it

trouble checking in ,wasnt told about the wifi and how the gym package worked we booked the hotel not really in an ideal place bit of a walk

wifi worked well

wifi is very poor and no service in the room - once you're in the room, you can't get any internet

kitchen area was great for making breakfast in the morning along with complimentary tea, coffee and

theres a kitchen area with a full size fridge not a mini fridge like most hotels and a decent cooker and hob

kitchen was there but not very well equipped

this property has kitchen, washer, fridge freezer and all amenities to cook a meal, there was no table/ chairs to sit

bathroom and kitchen was immaculate

the breakfast in the morning was exceptional, and had a great variety of options available to choose

breakfast!ud83dude29

staff very helpful and cosy breakfast room where your breakfast is made next to you is a nice touch

breakfast was included and couldn’t be faulted

the choice of breakfast was great

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

friendly staff, comfortable room and good choice of breakfast

very comfortable stay for our family with two young kids

the rooms were very smart and we enjoyed the breakfast ud83dude0b

staff, excellent value for money, great breakfast and loved the activity packs for the kids

good wifi

paid-for wifi.

wifi was a wonderful addition

having to pay for wifi

no free wifi !

late check out however one of the very rude staff members barged in 2

good to find family rooms with separate beds for kids

the takeaways on high st, i only travel up to see my kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

car parking good and the choice to stay for late check out is good

food is great, both in the bar and restaurant

good food, friendly bar with locals and staff

staff very friendly bar well organised even though it was

the angry chef restaurant serves fantastic foods and the bar has great ales and a huge selection of gins

lovely friendly staff very helpful cracking bar and food very enjoyable stay

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

gym could be better equipped

the lobby was beautiful shout out to alex in reception who was exceptional and accommodating our late check

gym,,was great food was great

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the

dedicated leisure team with melissa and the others in the pool area

the price is really good as it includes breakfast, pool and fitness

the wellness/spa facilitieswas also great

great location, kids friendly, lovely spa and pool to use, big parking lot, very helpful stuff.

pool and spa fab and loved the jacuzzi

staff were very helpful and kids loved the choices at breakfast.

great location, spotlessly clean in all areas very good breakfast, bar service very good.

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

bar prices were not ridiculous and the location was superb

and i even used the gym

big room, good breakfast, great wifi.

bed was very comfy, tv was huge and wifi was very good and fast. no issues concerning my stay

wifi was extremely slow, for working professionals difficult

wifi wasn t always great and a separate toilet from bathroom is a little inconvenient

you should not have to register to access free wifi.

next day, tv and the wifi wasn t working for about 3 hours

wifi working, no instructions on room service or ringing down to reception

i loved the hassle free wifi logging system

the wifi was not too good as kept disconnecting

the wifi was good too

too small for 1 adult and 2 kids . shower extremely small .

would be excellent if self-service laundry facilities were available

drink options (24hr pizza is genius), luggage storage, the fact it was pet-friendly, and also the laundry

and helpfull staff, rooms were very clean, continental breakfast with wide choice, walking distance to restaurants and shops, great velue for

too noisy. laundry van loading/unloading in the car park at 05.15 in the morning.

the tv did not work as advertised, we did not have access to usual channels and the rooms wifi did not work so we couldn t cast to the tv

no free wifi

the wifi wasn't that strong. minor issue.

the wifi reception not that great had to use my mobile data

liked the location, the size of the room, speedy wifi and floor to ceiling window

wifi was fast and was great for streaming iplayer and youtube on personal devices

tv with youtube, netflix etc, free wifi, free gym

excellent wifi in all areas

location, facilities. bed was comfortable. shower was excellent. room was large. wifi was good.

the free wifi was necessary and utilised

breakfast is continental but good with excellent coffee

didn't have gluten free bread for breakfast

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

bar with a lovely atmosphere

dimple breakfast all cold cereals, toast, yoghurt and ham

comfortable bed, warm room and good shower and wifi, all of which are important when you travel

with plenty of power, great stock of tea, coffee and fresh milk in a little fridge and excellent wifi

easy access and parking

off-road parking is a bonus, too

it's a very neat lodge, in a very quiet neighborhood with enough parking space

wifi available for more than two devices as i couldn't connect it to my phone and laptop as well as

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many

wifi is not very convenient.

plus the wifi helps a lot in case one has a poor network

the wifi connection

wifi didn t work and nether did the tv

told/offered about wifi, last minute change of hotel email i didn t get until i d already checked in, gym poorly

wifi is good but not strong enough for high-volume websites or streaming a movie

switched data

wifi doesn t work on my laptop

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

we got a pizza at the bar which was really tasty and very large

kept knocking on my door when i had done a late check out already

bed was not good and it was not comfortable to sleep for kids

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

my kids get treated like family

great free wifi

on,y small niggle was that the free wifi was a bit slow but that s not an major issue....

issues connecting to the wifi

my room was a perfect size and it had a fridge large tv wifi coffee and tea facilities an iron and ironing board already in the room and amazing views

room a little too hot, my wifi didn t work very well

wifi was breaking

sky, free wifi, netflix, bbc iplayer and so much more

the wifi and tv worked well

facilities in the room were fantastic with reliable wifi and a 49

wonderful hotel and amazing staff, such a fantastic room. great free parking

free wifi

didn't rate the wifi high because it didn't work and they didn't have parking but everything else was brilliant

wifi in room was poor, fridge would of been nice, and more condiments in room

wifi no faster

wifi could be better

also the wifi in our room was a little patchy

th usb and 3 pin) good shower, friendly staff, good wifi, comfy bed, air con, working lifts, close to city centre

wifi only connected when sat on the floor near the room door

hotel wifi is average, to quite slow at times -

nice room, very comfortable bed. excellent wifi.

wifi signal not great

clean room with ensuite, wifi and aircon

wifi was good

the wifi was not very efficient, not letting me see all my favourite sites, so i reverted to 4g

breakfast is well done, staff are generally helpful and the location is very good. wifi is good.

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

late check out that was really good as we check in very late at night, so because of that we could

when i asked about late check out hony was really helpful and

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

staff we're lovely and 24 hour bar was a bonus!

the breakfast was ok maybe could do with a bit more continental

very engaging and were very good with the kids

buffet breakfast was exceptional

parking £15 rip off and £10 extra late check out 5pm excellent

mostly everything, couldn't fault the hotel.except for the bar closing early.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

great bar with real good prices

bar at the bottom didn't have very good beers

great place and desk guy was sound and bar beside great crack in station bar very friemdly

kitchen facilities

really well decorated and staff were very kind to offer a late check out

clean, comfortable, good kitchen facilities, great location. lovely roof garden.

location, great modern conversion, comfy bed, good kitchen and bathroom

well appointed kitchen

breakfast as per the bedroom brochure; maybe more clarity in terms of the restaurant and lounge bar bookings

customer service location hotel & grounds were lovely breakfast excellent

the bar staff even helped carrying my drinks upstairs to my bedroom door

location, very convenient for the nec, very quiet, lovely staff and a fabulous breakfast

tasty and great of options of breakfast.

wifi was poor or non-existent

the only niggling thing was the wifi.

location and wifi.

wifi worked perfectly which was great

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

wifi connected but was so slow was unable to download photos on facebook etc.

wifi not so good.

hotel s very clean, the breakfast included was great and the wifi speed was great

a particular problem but we had a bit of trouble connecting to the wifi

early check in

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities on the premises,  that the washing machine had not been delivered

not an early check in as £10 an hour but more time in the bar as going to the match

wasn’t far from the city centre and ghetto golf which was our planned weekend

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

liked the well equipped gym, i liked the location, how tidy it was , i liked the sofa bed , i liked the kitchen and bedroom

good to have laundry facilities

laundry available but no laundry detergent availableud83dude23 breakfast not that great.

time telling when the website said alcohol at the bar was not available at 22:40 informed it was nearly 23:00 when restrictions started

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

the wifi was very poor, it took me a very long time to get my work done

11 for a glass of wine. couldn't get wifi.

perfect situated in the centre of birmingham good working wifi , with also airco in the room

and there was instant easy connection to macdonalds wifi

the wifi was fine