staff were super friendly, food was amazing, bar was cosy and friendly.

host was amazing, bar had a buzz about it you don't normally get without being full on

the best hotel to adults ud83dudc4c

on the evening the flirts bar is really friendly

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

sky, free wifi, netflix, bbc iplayer and so much more

wifi was breaking

facilities in the room were fantastic with reliable wifi and a 49

the wifi and tv worked well

room service menu was expensive and there weren't many restaurants nearby.

one niggle, i could not connect to guest wifi , but i did manage to connect to the conference wifi which satisfied our needs

reception is a bit dark and not particularly welcoming, long walk to room, wifi not working

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

friendly staff comfy beds relaxed atmosphere good wifi spa enjoyable

wifi was poor.

the bed was super nice ,room perfectly clean and the breakfast was good

lovely staff, bar area was clean and comfortable

accommodated our requests for 3 rooms next to each other and our request for a late check out

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

couldn’t get the full breakfast menu due to co i’d so it’s understandable price for alcohol is expensive price for

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff, great

wifi was slow

little thing was wifi, because i was there for a course and wifi was very much needed but was non existent

wifi password, breakfast times

good wifi, cheap beer and food comfy bed

wifi wouldn t work and staff were very reluctant to help saying it s a head office issue and

free wifi

lots to do and free sky wifi

no hot water to bath in the room, wifi in room was poor

great tv lots of channel, free wifi

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

check-in and checkout, clean, communal kitchen if required with washer and dryer

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

even have use of a communal kitchen if needed

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

wifi was poor.

only bad thing: poor wifi

poor wifi

wifi very poor. noisy water heater in the night.

wifi wouldn t work the 2nd night till the morning

good wifi connection from the room

wifi service is very patchy away from the public areas, i had to use a mobile network dongle in my

wifi phone signal not so good

wifi down

me to put the wifi on my phone , thank you

clean room friendly helpful staff cleaners and bar staff were great

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

the atmosphere in the bar and restaurant is fantastic

the bloke behind the bar twice over charged for the same drinks

delicious food, fantastic wifi

the wifi was good but again nowhere in the room did it advise the password required to activate it

clean, comfortable, with good air conditioning and wifi

the room was very nice and clean , there was free wifi and a tv was provided

nice comfortable big bed, also the wifi was

the bar closes a bit early

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of the 4 bathroom lights worked but

good value for money. staff very friendly. my kids like to stay again.

we could hear the kids screaming in the next room

late check out. secure car park. nice shower. nice tv

better wifi signal would have been handy but i have no complaints

we didn t have a good wifi signal, and didn t have a place where to cook.

tv remotes and wifi signal occasionally temperamental ...

didn't like that the wifi didn't connect

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

there was free wifi, tv with access to netflix and disney (using our own log ins) bbc iplayer etc (+)was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check (+)impressed with the little touches, free wifi, dressing gown & slippers provided, mini fridge in room (-)wifi needs to be sorted out. (+)upgrade to ground floor room. very pleasant front desk. plenty of parking. good wifi signal (+) free wifi in all rooms (-)wifi/tv signal kept dropping so when logged in to our own accounts, would be kicked out and unable (+) bed was spacious, comfortable, tv and wifi worked well and shower next morning was nice and hot (+) wifi was easy to log in to and did the job (+)loved the pool facilities and tv/wifi. very clean and well decorated.

was great it suited our requirements,kids really enjoyed the swimming pool,breakfast was as expected tasty and plenty if you wanted

2m, staff are great, car parking space is enough for everyone, rooms are renovated in modern style and they are in medium

the beds were great to sleep on and the gym, spa and steam room were very enjoyable.

was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

great room, great bar with roof terrace at the adjacent button factory

we were allowed early check in which wasn’t an issue for them to offer

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

button factory bar and restaurant next door nice too

om 202) although we noted in

having to pay for wifi and parking which is why i m never booking again

best stayed here many times in the past, staff are superb and helpful, food is very impressive, wifi is good, beds are lovely, absolutely

wifi - struggled to work

wifi didn t work well

nothing was too much trouble, there was a lovely friendly atmosphere, the wifi was free and fast

lovely breakfast.free wifi

clean warm comfortable room. great wifi connection nice staff. excellent stay.

poor wifi

wifi

the breakfast is good & i enjoyed the use of the gym

there's no breakfast however there are cafes close

the fact that the hotel doesn't have breakfast.

the breakfast is just a picnic in a bag , not what i was expecting really .

it would be a plus if this was complimentary especially for the price paid, there is no hotel breakfast and the thermostat in the room is a bit funny to use, it doesn’t display numbers

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

& the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast was amazing, i could not eat it all, this hotel is definitely value for money & beats

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

the facilities, the bed was so comfortable and the pillows, the breakfast was wonderful, the bar really loved it and bar staff were lovely and polite

the staff were friendly and welcoming, the room comfortable and the breakfast outstanding

great value for money with a top notch breakfast included (great fry-up, chef

the wifi was good too

the wifi signal

i loved the hassle free wifi logging system

free wifi and the fridge in the room were very handy.

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

the wifi was good, room was spacious and the pub/restaurant food was nice

out off order and we were on second floor needed to request wifi password after checking in

were friendly and quick to resolve the few issues we had on arrival

the wifi didn t work.

very friendly check in experience, the wifi code i was given didn't work, the mattress was very old and uncomfortable

good wifi, just an overall good experience

having to pay for wifi

paid-for wifi.

the attempt to make me pay for wifi

nice big tv and free wifi which

5) the team couldn’t do enough and we’re just so lovely and understanding with the kids

laundry room and fitness room were clean and nice

kitchen two rooms bed n bedding gym laundry

good to have laundry facilities

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

breakfast great

although we did not use it, the honesty bar was good

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set you up for the day

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

at check-in , in restaurant and the bar were all lovely

wifi was extremely

wifi was poor - most of the time not good enough to watch netflix

wifi was pretty slow

wifi is really bad

wifi

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

like the fact you was able to get a late check out and the front desk was ever so helpful would stay there

hotel, beautiful reception area, the staff very obliging and gave us a late check out

everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the future

the bar entertainer was excellent

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

the mini bar is complementary great size tv

the experience was great except the early check in fee

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

breakfast was cold

breakfast was great

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like anything there should be more of a variety to choose from and there should be

breakfast was excellent, with lots of options

relaxing bar and lounge area

wifi not great from the room

overall we liked everything shower gel provided shampoo provided wifi everything

wifi was very hit and miss

you should not have to register to access free wifi.

wifi wasn t always great and a separate toilet from bathroom is a little inconvenient

room was very comfortable and had a gym.

as a family we liked the bar area and staff where very friendly.

bar prices were not ridiculous and the location was superb

breakfast, had an early check in , lee receptionist is sooooooooooooooooooooo pleasant and goes above and beyond

breakfast was great, loved the waffle machine and the colouring for thr kids was great as i was on my own with them lots of choice, 2 sets of coffee and juice machines as

wifi really slow in our room; thought i had booked cooked breakfast when it was only continental

beds, easy parking and as we had a club room we got wifi included

wifi quality was very poor

bathroom light kept going off then the wall lights in the room also wifi kept going off and there was a buzzing from the light switch & also a bit noisy from people

wifi failed at times / phone was out of order

the free wifi was necessary and utilised

wifi was fast and was great for streaming iplayer and youtube on personal devices

wifi was slow

great location on broad street. friendly staff. rooms clean and wifi good.

wifi unsecured with an expired security certificate on the t&cs- not good for business visitors!

hotel s very clean, the breakfast included was great and the wifi speed was great

wifi not so good.

the wifi connection was terrible.

the wifi could be better. and wasn t sure if to log in and give details re 02 of it was safe

wifi connected but was so slow was unable to download photos on facebook etc.

my room was a perfect size and it had a fridge large tv wifi coffee and tea facilities an iron and ironing board already in the room and amazing views

issues connecting to the wifi

great free wifi

room a little too hot, my wifi didn t work very well

2 out of 4 elevators not working, wifi maintenance from 10pm-6am

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

late check out and the size of the room and the friendly staff.

us wow as long as we stayed there every day they asked about my boy how he is and about his breakfast

selection at breakfast,staff very friendly and helpful

location, friendly & helpful staff, early check in

the wifi, it was not easy to connect to.

wifi in room was poor, fridge would of been nice, and more condiments in room

wifi no faster

wifi connection - poor

didn't rate the wifi high because it didn't work and they didn't have parking but everything else was brilliant

no early check in

staff helpful, got an early check in offered which was brilliant. very comfy bed and clean room.

late check out

in staff were really lovely and even applied a free late check out

sofa bed in family room was a little uncomfortable for larger kids

location, staff, peaceful, good wifi, clean,

wifi quick enough for work

great location near the center. even our son was impressed with wifi speed, rooms comfortable.

good location. spacious room. free wifi. good bath/shower.

wifi was terrible and the food choice in the bar was poor

lovely efficient staff, wifi good. excellent location and facilities.

com) and the reception in the hotel isn t great, but it once connected to wifi it was much better

the wifi wasn't that strong. minor issue.

liked the location, the size of the room, speedy wifi and floor to ceiling window

no free wifi

in bathroom television remote hit and miss, tv kept turning off gym not terribly well equipped wifi without password, therefore unsecured network and not ideal for

wifi is good but not strong enough for high-volume websites or streaming a movie

wifi didn t work and nether did the tv

helpful staff friendly clean hotel free wifi great location

no free wifi

wifi was also very good

wifi was a little temperamental at times, but this may have been something to do with being on the

th usb and 3 pin) good shower, friendly staff, good wifi, comfy bed, air con, working lifts, close to city centre

menu system, plenty of power sockets

wifi didn t work

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

enough equipment in the gym

i had a gym on my floor which was well equipped

good if small gym

it was my birthday & they arranged some chocolates + prosecco in the room which was a lovely suprise

when i asked about late check out hony was really helpful and

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

late check out that was really good as we check in very late at night, so because of that we could

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

the wifi was fine

and there was instant easy connection to macdonalds wifi

he wifi worked well

perfect situated in the centre of birmingham good working wifi , with also airco in the room

tv and wifi all worked well good

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many

the wifi wasn't very good

nothing really, the wifi wasn't that great compared to my previous stay

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

the wifi super slow but good for saving data

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

so not homely but it was sparkling clean, everything you need in a two double bedroom flat, with kitchen and living room

kitchen area was great for making breakfast in the morning along with complimentary tea, coffee and

very comfy bed temperature amenities eg kitchen toiletries very quiet check in lady was lovely the bath vanity mirrors with lighting and

this property has kitchen, washer, fridge freezer and all amenities to cook a meal, there was no table/ chairs to sit

property is incredible inside and out… from the bedroom to the incredibly large kitchen/lounge to the amazingly designed modern bathroom

would have liked a night cap in the bar when we got back but it had closed at 8pm.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

excellent value for money. great location and bar staff friendly.

great bar with real good prices

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

free wifi quiet room great shower soft towels nice breakfast

wifi signal not great

the wifi signal was poor, can't even use the search engine.

wifi did not get a strong signal all the time kept having to wait for it to catch up.

wifi was good

no internet wifi in room. 4g very sporadic.

no wifi shame as would be great of wifi was better

no wifi in far cabins, but not essential to me.

wifi does not extend to the room a big gap for people these days, staff tried work around but

no wifi in room

late check out which meant no uncomfortably early alarms on the

it was clean. the security and staff were nice. you can pay for late check out.

kids play corner was a nice surprise

clean rooms play area for kids

blocked in on exit in the morning by a laundry vehicle

wifi within room goes slower!

comfortable bed great tv wifi is strong cleanliness

wifi was poor

wifi could drop out a bit sometimes

devices sometimes disconnected from the wifi if they went to sleep and it took some time to reconnect

buffet breakfast was exceptional

5pm late check out

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

i didn't like the breakfast. not that much choice

i really appreciated the people on the front desk, in the breakfast area and the two men on security

lovely bar

breakfast is continental but good with excellent coffee

breakfast was good and location excellent

dimple breakfast all cold cereals, toast, yoghurt and ham

having a cooked breakfast

breakfast was awesome!!! stuff was amazing! room was amazing! felt like home!

also, whenever leaving the hotel we were asked to leave our key but this was at the bar and, when it was full, meant dropping it off and picking it up again could take several minutes

a bit cold in the bar area

was directly over the bar and the sound from the big screen was like having it in our room until midnight

very quirky! comfortable beds, clean rooms and great breakfast

wifi signal was very poor in the rooms

wifi was slightly unreliable for the video call i had

wifi too slow and continuously crashes so not good at all for business purposes and the only reason

setting up the wifi connection was not as easy as usually

room was spotless, had a good wifi connection and breakfast was excellent with a great selection

we didnt use he gym facilies but when we visited them they looked great and definetly would've used them

good rooms and had a gym

i had a great night's sleep and a good breakfast selection in the morning

and it’s not really walking distance with small kids so you need to pay for an uber everytime you go into town

friendly staff. late check out. excellent room ambiance and amenities. tasty food.

i love the bar also, they didn’t charge for the tea or coffee because we were staying

staff friendly and helpful clean rooms and bar area good outside seating fairly priced

no coffee facilities in the room although coffee and tea are free at the bar fir those staying.

staff are so friendly, premises so clean and bar food is excellent

bar on match days is brilliant

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

we stayed only one night as we were with kids and tired after long travels

was bad, kids refused to use it

bar area was brilliant on a friday night, live music and plenty of choices for drinks

beds were awful, noisy people run up and down corridor till 2am loud music till 12 so kids couldn't sleep

lounge area of suite had nice kitchen

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

breakfast!ud83dude29

luxurious, good facilities including kitchen, it was basically a high end one bedroom flat

the kitchen and seating area were also generous in size

early check in on christmas day fulfilled so i was able to return for the night later and get

also i arrived a little late but there was still some service at the alcohol bar which was good

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

the bar / restaurant area was nice and the food was definitely a bonus!

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

kids running round all public areas, including past rooms etc

management are brilliant, together with bar staff.

kids play room was not open due to fixing it up but park across the way done the same thing

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

loud music, gangs of kids outside, no kettle or drink making condiments

perhaps a printed sheet with wifi info.

wifi

there was a comfortable sofa in the lounge and the wifi signal was good

wifi a bit slow at times

big beds, kitchen area, wifi, tv all very good.

very poor wifi and no lifts so going back and forth with bags up stairs was an issue

friendly and helpful staff, parking perfect, wifi good

wifi none existing

a real shame the tv did not work on wifi even after connected to our own hotspot

free wifi

noisy with a room above the bar but worth it

lots of space to sit in different areas near the bar & outside

the food in the bar was amazing

outside bar vas very welcome

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

was wonderful, 24 hour bar yet the rooms were silent

early check in

not an early check in as £10 an hour but more time in the bar as going to the match

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

an early check in time of 2pm was very handy, and self check out just as convenient

we were asked for early check in payments!!! first time i heard of this. no breakfast available

i was afforded an early check in for which i was extreemly grateful

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament and coarse 3

huge bathrooms to boot which is great when bathing kids

they have their own bar with reasonable prices

good bar service, even able to take drinks back to room

location was slightly noisey with kids walking past and the dual carriageway

clean comfortable rooms , ground floor room right next to bar which was excellent

ideally would have preferred one room as we have small kids

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

to the hotel wifi being on an open network i was unable to connect on my phone or tablet due to a security issue

the rooms were comfortable and had everything needed with good wifi and plenty of plugs

wifi was spotty m

as for wifi the speed is fast and it s stable

free wifi

staff were all so friendly and helpful, especially the owner who makes a wonderful breakfast

breakfast included was really yummy, made to order

lovely irish lady looked after us with an amazing full english breakfast

where really welcoming and friendly room and breakfast where good would use this hotel

i stayed with 2 kids they couldn't sleep till 12music was so loud

also found the bar and restaurant to be a lovely place to unwind and the staff really helpful and

the bar was a pleasant retreat at the end of a long drive

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

and bar were really good, food was excellent

lovely staff, especially the man working on the bar on a busy friday night

bar and lovely garden

staff were friendly/ helpful breakfast was lovely too

small hotel, everything was convenient. very good breakfast and a comfy bed.

the hotel was also very clean and breakfast was

no dinner available and bar closed at 10 pm.