wifi was poor.

poor wifi. poor food at bar

only bad thing: poor wifi

wifi wouldn t work the 2nd night till the morning

wifi a little hit and miss but not a big problem for me.

struggled to connect to wifi

wifi wouldn t work and staff were very reluctant to help saying it s a head office issue and

told there was free wifi

free wifi

you had to pay extra for the wifi when i was already staying before it used to be free for guests when staying but i guessed

friendly staff, great bar & restaurant with fantastic food

clean room friendly helpful staff cleaners and bar staff were great

fab all round service and a superb pie and chips in the bar below

the atmosphere in the bar and restaurant is fantastic

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

shower pressure was great room was spotless staff were very helpful wifi was

wifi failed at times / phone was out of order

wifi is fine as was our view over the canal basin

beds, easy parking and as we had a club room we got wifi included

bathroom light kept going off then the wall lights in the room also wifi kept going off and there was a buzzing from the light switch & also a bit noisy from people

kitchen area was great for making breakfast in the morning along with complimentary tea, coffee and

property is incredible inside and out… from the bedroom to the incredibly large kitchen/lounge to the amazingly designed modern bathroom

theres a kitchen area with a full size fridge not a mini fridge like most hotels and a decent cooker and hob

space. washing machine. kitchen. peaceful. tv

so not homely but it was sparkling clean, everything you need in a two double bedroom flat, with kitchen and living room

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

we had a drink in the bar during the evening which was served by friendly staff

lovely staff, bar area was clean and comfortable

it was clean and good size with kids

the bed was super nice ,room perfectly clean and the breakfast was good

sky, free wifi, netflix, bbc iplayer and so much more

the wifi and tv worked well

facilities in the room were fantastic with reliable wifi and a 49

wifi was breaking

this was after driving around for 10/15 mins looking for parking

good wifi, cheap beer and food comfy bed

wifi was slow

on collection of the keys. please tell guests about the breakfast times, wifi code.

wifi password, breakfast times

poor wifi

air con in the room was good; wifi coverage good; shower was

a real shame the tv did not work on wifi even after connected to our own hotspot

couldn t connect to wifi

don't have wifi

the wifi was not very good at all which is a pre requisite for business

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

including a communal kitchen

check-in and checkout, clean, communal kitchen if required with washer and dryer

outside the room there was kitchen with, oven, washing machines and a breakout area

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

pity the bar shut at 10.30

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

everything was lovely except the choice of cider at the bar lovely stay

good bar and

and bar were really good, food was excellent

friendly nice bar comfy room

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

on the evening the flirts bar is really friendly

staff were super friendly, food was amazing, bar was cosy and friendly.

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

an early check in time of 2pm was very handy, and self check out just as convenient

i was afforded an early check in for which i was extreemly grateful

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament and coarse 3

huge bathrooms to boot which is great when bathing kids

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

reception is a bit dark and not particularly welcoming, long walk to room, wifi not working

friendly staff comfy beds relaxed atmosphere good wifi spa enjoyable

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

wifi was poor.

one niggle, i could not connect to guest wifi , but i did manage to connect to the conference wifi which satisfied our needs

this was all served in a kids party bag with no protection from handling food due to the current covid situation this was

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

i was in the car with 3 kids and i was booked for a dinner with a group of friends

i ate at bar sunday evening and it was quite tasteful

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

the rooms were comfortable and had everything needed with good wifi and plenty of plugs

good free wifi and parking on site and they will allow you to leave the car onsite after you check out which

really big rooms, nice and quiet. good wifi signal and helpful staff.

as for wifi the speed is fast and it s stable

to the hotel wifi being on an open network i was unable to connect on my phone or tablet due to a security issue

clean, comfortable, with good air conditioning and wifi

wifi is weaker rest is prefect!

i requested for strong wifi and the staff put me in a room that had strong wifi so i was able to conduct my work without

the wifi signal was bad in our room so we couldn't connect

the room was very nice and clean , there was free wifi and a tv was provided

of hot food but the included coffee was like dish water and tables basically non existent with kids running around to see santa … no staff easily available or obvious tho some i think dressed

the late check out and the clean and tidy room.

we could hear the kids screaming in the next room

food bar staff were exceptional rooms was clean big and spacious

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

hotel was well situated for my visit to wolverhampton, breakfast hit the right spot, room was good, the staff were very helpful,courteous and friendly

was good and very reasonable, £6 for continental and £9 for full english per adult, and kids eat free

was comfortable & clean & across the road from the venue we were going,the bar staff were very polite & very pleasant

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

plus kids eat free

good wifi signal 5g & all freeview tv channels

easier access to wifi

wifi was a bit glitchy.

6 for the premium wifi is

my room was warm, clean, with a comfortable bed, fine for my work stay, wifi was pretty good too

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

the lift wasn't the best either but worked ok bar the door not opening very well

complimentary breakfast & wifi included in room price

poor wifi

complicated instructions to using wifi

clean warm comfortable room. great wifi connection nice staff. excellent stay.

bed comfy, choice of soft/firm pillows, free wifi

wifi didn t work well

wifi was slow and as such i was unable to use to do any work in the evenings as it kept dropping

just the wifi really. and my room wasnt that clean / sheets not fitted properly.

wifi - struggled to work

om 202) although we noted in

wifi was none existent in my room

wifi phone signal not so good

wifi wasn t great in room

me to put the wifi on my phone , thank you

good wifi connection from the room

furthermore, the bar located within the hotel itself was an added bonus

most amazing breakfast and kind staff

breakfast was fabulous

great value for money with a top notch breakfast included (great fry-up, chef

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

water pressure was amazing but would be worried if i had kids having a shower

gym was small and did not have a pool etc as the other holiday inn hotels i’ve stayed in.

even the kids enjoyed the pancakes

everything. staff always friendly and efficient. discount on bar drinks

checked in of friday night to be greeted with kids running riot

the complete absence of working wifi was inexcusable

was no wifi for at least 24 hours of my stay and as i have a business that made it really hard for me

excellent wifi, plenty of parking, comfy bed.

wifi was a bit poor , it could be much stronger

poor wifi quality

bad wifi and bed matrices.

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

didn't like that the wifi didn't connect

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use my personal data

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

there was free wifi, tv with access to netflix and disney (using our own log ins) bbc iplayer etc (+)was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check (+)impressed with the little touches, free wifi, dressing gown & slippers provided, mini fridge in room (-)wifi needs to be sorted out. (+)upgrade to ground floor room. very pleasant front desk. plenty of parking. good wifi signal (+) free wifi in all rooms (-)wifi/tv signal kept dropping so when logged in to our own accounts, would be kicked out and unable (+) bed was spacious, comfortable, tv and wifi worked well and shower next morning was nice and hot (+) wifi was easy to log in to and did the job (+)loved the pool facilities and tv/wifi. very clean and well decorated.

for room service was very helpful don t know her name think she was polish

swimming pool and the gym

easy to find ... lovely pool and spa ... friendly staff ... food was lovely and good prices .

breakfast ordered on first morning room service never arrive

a self contained flat with everything you need with a car parking space, room space, netflix, wifi etc - absolute value for money in comparison to hotel charges and facilities, a definite plus

wifi signal

wifi

was well laid out and easy to locate clear instructions for everything you need as a traveller , wifi, plenty of information about the local area etc great communication with owner

big beds, kitchen area, wifi, tv all very good.

also i arrived a little late but there was still some service at the alcohol bar which was good

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

the bar / restaurant area was nice and the food was definitely a bonus!

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

no wifi shame as would be great of wifi was better

no internet wifi in room. 4g very sporadic.

wifi does not extend to the room a big gap for people these days, staff tried work around but

no wifi in rooms

lack of wifi in the cabins was a disappointment

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

was perfect - the staff, the rooms and facilities and the bar next door

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set you up for the day

breakfast opens at 7

window was opened because it was hot and there were warps rushing in from 3am the kids were so scared that they refuse to go back to sleep

bar and snooker tables if you want them

the bar lady was so kind she even rang an uber for me to save me money getting into the town

staff were lovely and made an effort to chat with the kids aswell as making something off menu for my fussy 3 year old

beds were awful, noisy people run up and down corridor till 2am loud music till 12 so kids couldn't sleep

wifi was extremely

wifi needs improvement. interrupted frequently

wifi is really bad

poor wifi

wifi

the experience was great except the early check in fee

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

and the speakeasy vibe of persian bar is amazing

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

great room, great bar with roof terrace at the adjacent button factory

button factory bar and restaurant next door nice too

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

check in was quick and they serve a good continental breakfast at the bar next door on weekends

good wifi, just an overall good experience

good wifi

the attempt to make me pay for wifi

no free wifi !

wifi was a wonderful addition

hotel, beautiful reception area, the staff very obliging and gave us a late check out

perfect location, great bar area and super friendly staff

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

the roof top bar was excellent! staff was really helpful and friendly!

hall room bathroom everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

i loved the hassle free wifi logging system

free wifi and the fridge in the room were very handy.

wifi working, no instructions on room service or ringing down to reception

the wifi signal

breakfast included was lovely, the room was spacious with twin beds which were comfortable

free gym free breakfast comfortable beds and pillows hot showers

the breakfast was amazing

lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were still sleeping

gym wasn’t good!

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast

there's no breakfast however there are cafes close

the breakfast is good & i enjoyed the use of the gym

breakfast

the hotel did not have restaurant or breakfast facilities

bed was very comfy, tv was huge and wifi was very good and fast. no issues concerning my stay

big room, good breakfast, great wifi.

wifi wasn t always great and a separate toilet from bathroom is a little inconvenient

wifi was very hit and miss

wifi not great from the room

screen mirror didn t work and casting was pants as wifi not great

i was concerned about the open wifi

wifi was slow

tv with youtube, netflix etc, free wifi, free gym

great location on broad street. friendly staff. rooms clean and wifi good.

were very clean and equipped with all kitchen utensils, although we didn't cook anything

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

a guest laundry, staff available 24/7 and a bar were all appreciated

the gym is small

liked the well equipped gym, i liked the location, how tidy it was , i liked the sofa bed , i liked the kitchen and bedroom

wifi

out off order and we were on second floor needed to request wifi password after checking in

the wifi worked, and we were comfortable during our stay

wifi in room did not work

were friendly and quick to resolve the few issues we had on arrival

only wifi is not that stable as expected, it gets disconnected from time to time

pool and sauna , wifi great bed comfy

2 out of 4 elevators not working, wifi maintenance from 10pm-6am

free wifi from the 5th floor wasn't reliable

room a little too hot, my wifi didn t work very well

wifi connected but was so slow was unable to download photos on facebook etc.

wifi was free but not secure it was provided by 02 but they asked for your mobile number whicj i

due to the late hour, i was unable to sample the free wifi

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

a particular problem but we had a bit of trouble connecting to the wifi

couch bed was not comfortable. ok for kids but not for teenagers.

the staff member who served us at the bar at around 1am was also very friendly

breakfast was excellent, with lots of options

having access to a 24/7 gym on site, pretty basic but certainly good enough to get you through without having to skip

lovely hotel, it was warm, clean, and very modern, the bar area is nice and the staff are very friendly

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

allowed us early check in 30 mins no extra charge

we travelled as a family of 4 (2 kids) the children were given activity packs & a little goodie bag with biscuits, sweets & a drink

late check out and the size of the room and the friendly staff.

selection at breakfast,staff very friendly and helpful

wifi

didn't rate the wifi high because it didn't work and they didn't have parking but everything else was brilliant

wifi connection - poor

the wifi, it was not easy to connect to.

wifi not good

lovely efficient staff, wifi good. excellent location and facilities.

breakfast too expensive, wifi did not work

the wifi reception not that great had to use my mobile data

the tv did not work as advertised, we did not have access to usual channels and the rooms wifi did not work so we couldn t cast to the tv

the wifi could be better

wifi didn t work and nether did the tv

no hairdrier, difficult connect wifi

told/offered about wifi, last minute change of hotel email i didn t get until i d already checked in, gym poorly

switched data

wifi doesn t work on my laptop

also the wifi in our room was a little patchy

menu system, plenty of power sockets

wifi only connected when sat on the floor near the room door

staff, excellent breakfast, well equipped room, good wifi, perfect central location just a short walk from grand central station and the metro tram

wifi was also very good

location, staff, peaceful, good wifi, clean,

good location. spacious room. free wifi. good bath/shower.

wifi quick enough for work

were disengaged and gave no information on amenities, eg; wifi code, breakfast time and prices etc

the bed was pretty massive and super comfortable, the wifi was great within the room also which meant i could continue doing work in the room

breakfast was delicious and the cleaning staff was so friendly and accommodating and loved how the

great location early check in eat in and take away available for breakfast

bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella spread

reception and bar staff were incredibly welcoming and friendly.

staff are very helpful as we arrived midnight, we had given a favour for late check out with no fee

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

i had a gym on my floor which was well equipped

gym could be a little larger but just nit picking

good food at breakfast

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

when i asked about late check out hony was really helpful and

wifi is not very convenient.

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many

the wifi wasn't very good

nothing really, the wifi wasn't that great compared to my previous stay

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

the wifi was very poor, it took me a very long time to get my work done

and there was instant easy connection to macdonalds wifi

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

he wifi worked well

large tv, wifi

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

would have liked a night cap in the bar when we got back but it had closed at 8pm.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

excellent value for money. great location and bar staff friendly.

bar at the bottom didn't have very good beers

large room, able to sleep well. good wifi, luggage storage after checking out

wifi did not get a strong signal all the time kept having to wait for it to catch up.

free wifi quiet room great shower soft towels nice breakfast

clean room with ensuite, wifi and aircon

free wifi was a bonus

too noisy. laundry van loading/unloading in the car park at 05.15 in the morning.

late check out which meant no uncomfortably early alarms on the

the breakfast room wasn't too busy and none of the food was depleted

drink options (24hr pizza is genius), luggage storage, the fact it was pet-friendly, and also the laundry

was checked in early and was perfect for me and the kids

good but they don’t have early check in you have to come at 15:00 you might need to wander outside till the check in time

bar with a lovely atmosphere

the breakfast was a nice touch but more vegitarian options could have been provided (for example, ham

didn't have gluten free bread for breakfast

having a cooked breakfast

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

5pm late check out

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

they also let us have a late check out at 5pm the day of leaving also only £10

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

staff very helpful and cosy breakfast room where your breakfast is made next to you is a nice touch

the breakfast in the morning was exceptional, and had a great variety of options available to choose

the kitchen and seating area were also generous in size

breakfast!ud83dude29

luxurious, good facilities including kitchen, it was basically a high end one bedroom flat

wifi could drop out a bit sometimes

comfortable bed great tv wifi is strong cleanliness

ich needs to be pre booked so make sure you do) and secondly, shane sorted my laptop with wifi as it wasn't initially recognising it

the wifi was a little flaky, and the room, fine for one, would have been a bit tight for two

t for long though)

ee signal there not great, but having wifi made up for it

wifi too slow and continuously crashes so not good at all for business purposes and the only reason

wifi was poor and had to pay 15 to park

comfortably and king size bed :-) air condition excellent, wifi very good

a phone whatsapp) but worked fine for

the late check out time of 12pm

bar staff great too

i recommend the breakfast, very good quality of food

slick and easy check in and late check out

when i booked the room i gave all the details about my family , 2adults and 2 kids, i thought i have settled the bill when i booked it online