given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

checked in of friday night to be greeted with kids running riot

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

location to racecourse nice bar area good breakfast

expensive breakfast as kids eat free only applies to under 12 not under 16 like other places .

the lift wasn't the best either but worked ok bar the door not opening very well

secure car park, bar , clean spacious room, tea and coffee in room

the welcome area and bar already look like they’re making big improvements

sports channel put on request to watch in the small bar

also there’s a nice little bar next to reception that’s open til late

everything the service, staff, room, breakfast all top notch

didnt have breakfast

the rooms were clean not ideal for kids though unless you request a room to the back

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

thin walls, no free wifi in the room.

easier access to wifi

staff lounge bar wifi very clean

wifi was a bit glitchy.

free parking and good wifi

excellent wifi, plenty of parking, comfy bed.

the complete absence of working wifi was inexcusable

wifi was also incredibly fast and able to stream videos/work with ease

the wifi was so slow....virtually unusable

wifi was a bit poor , it could be much stronger

if wifi was unavailable, this should be provided for free within the price of the room i paid for

to the hotel wifi being on an open network i was unable to connect on my phone or tablet due to a security issue

good free wifi and parking on site and they will allow you to leave the car onsite after you check out which

as for wifi the speed is fast and it s stable

free wifi

we were asked for early check in payments!!! first time i heard of this. no breakfast available

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

an early check in time of 2pm was very handy, and self check out just as convenient

i was afforded an early check in for which i was extreemly grateful

huge bathrooms to boot which is great when bathing kids

were made before hand to have an early check in

lovely clean room, great facilities, breakfast superb

pretty location, nice bar and restaurant area

the breakfast was amazing

room was beautiful and the breakfast was excellent. staff very friendly and helpful.

friendly and helpful staff, parking perfect, wifi good

wifi did not work very well

air con in the room was good; wifi coverage good; shower was

free wifi

couldn t connect to wifi

menu was excellent, the breakfast there was a good choice and bar had ample choice of ales

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

impressed with the ev charger capability - and it actually works so good choice of provider

staff at check-in and bar all very friendly and helpful

clean, very modern, comfy. ev charger in car park (rapid)

wifi needs to be made better

good wifi and a large

wifi was shocking .

good food and staff, wifi poor and it was supposed to be a new system

no wifi in my room

clean warm comfortable room. great wifi connection nice staff. excellent stay.

complicated instructions to using wifi

wifi

poor wifi

lay out cleanliness very comfortable free wifi good parking customer service

fridge in the room. wifi ..

great location for work rooms are comfortable wifi connection is good

room was big and clean, wifi is fast and the hotels layout is pretty fun

room included fridge and tv , good wifi

fantastic facilities including free wifi and use of the gym

having to pay for wifi and parking which is why i m never booking again

wifi was slow and as such i was unable to use to do any work in the evenings as it kept dropping

the iron and ironing board, bed, massive tv, sky, wifi, starbucks onsite everything

just the wifi really. and my room wasnt that clean / sheets not fitted properly.

best stayed here many times in the past, staff are superb and helpful, food is very impressive, wifi is good, beds are lovely, absolutely

wifi signal

wifi

perhaps a printed sheet with wifi info.

despite numerous attempts neither of us could access wifi

was well laid out and easy to locate clear instructions for everything you need as a traveller , wifi, plenty of information about the local area etc great communication with owner

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

the atmosphere in the bar and restaurant is fantastic

clean room friendly helpful staff cleaners and bar staff were great

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

fab all round service and a superb pie and chips in the bar below

- communal kitchen, amazing decor and spacious rooms with a very comfy bed

town center, bed was very comfortable, tea, coffee, and bathroom stuff all supplied plus a full kitchen available if required

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

check-in and checkout, clean, communal kitchen if required with washer and dryer

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

lovely staff, especially the man working on the bar on a busy friday night

pity the bar shut at 10.30

and bar were really good, food was excellent

the bar was a pleasant retreat at the end of a long drive

good bar and

breakfast was good no cold meat or cheese, english not served till after 10am evening meal was very

lovely breakfast

tea and coffee facilities provided as well if you wake up early as breakfast on weekends starts at 8am

breakfast was too big,!

very accommodating to collect key for early check in on way to wedding

large period room with a comfortable bed, plenty of pillows and a whirl pool bath

the facilities, the bed was so comfortable and the pillows, the breakfast was wonderful, the bar really loved it and bar staff were lovely and polite

double beds the second room was to much the same standard but with a king size bed as ther were 3 adults so 2 rooms

excellent breakfast great staff and comfortable beds

the staff were friendly and welcoming, the room comfortable and the breakfast outstanding

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

the bar / restaurant area was nice and the food was definitely a bonus!

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

really easy check in and check out and wifi is amazing

the wifi was good but again nowhere in the room did it advise the password required to activate it

the wifi signal was bad in our room so we couldn't connect

the room was very nice and clean , there was free wifi and a tv was provided

delicious food, fantastic wifi

receptionist arranged an early breakfast and the lady in the breakfast room was very good and friendly

to covid the bar and restaurant are closed so the only option for food really, is to order a takeaway

breakfast was superb

asked for an early check in and even though they were really busy they were able to do this

all the staff were very helpful in all areas from the hotel, restaurant and bar areas

staff in reception and the golf lounge were excellent

breakfast the next morning was beautifully presented and plenty of it

breakfast was superb and lots of it

place food was above and beyond we were very delighted to stay the room was great as was the free spa

i used the excellent gym twice and breakfast and dinner were spot on

wifi very poor. noisy water heater in the night.

wifi was good enough

just a little bit difficult to get hot water in the shower and wifi a little bit hit and miss

poor wifi. poor food at bar

wifi was spotty/slow

wifi wouldn t work and staff were very reluctant to help saying it s a head office issue and

no hot water to bath in the room, wifi in room was poor

lots to do and free sky wifi

free wifi

told there was free wifi

convenient location, friendly receptionist, good food options on site - ev charging outside!

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

location and use of ev charger

lots of free parking including ev charging

no wifi in room

no wifi in rooms

wifi in hotel and restaurant was great, in cabins was not good.

wifi in cabin

no wifi in far cabins, but not essential to me.

you might be tempted to pop down to the bar for a few pints

live loud music that didn’t stop till midnight constant booming beat sound kept us awake and in bar we had to shout at each

the noise from the bar below

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

the rooms were very good and bar good

the bar wasn't managed very well, and a few of us left and went across to the bar opposite

great value, very comfy bed and late check out time

the room window was very old fashioned with the brass bar to hold it open but personally i love this, gives a bit more character to the hotel

i didnt have breakfast

room was great. breakfast was great.

bathroom and kitchen was immaculate

kitchen was there but not very well equipped

kitchen lacked cooking resources and had minor issues with the wifi but staff were great and helped

so not homely but it was sparkling clean, everything you need in a two double bedroom flat, with kitchen and living room

very comfy bed temperature amenities eg kitchen toiletries very quiet check in lady was lovely the bath vanity mirrors with lighting and

wifi failed at times / phone was out of order

no wifi n the room

wifi quality was very poor

wifi is fine as was our view over the canal basin

to room acoustics were very poor and questionable present wifi arrangements were very slow and originally an extra

wifi was intermittent

room and no floor covering - carpet or rug no wifi in room leak under the sink no housekeeping until second morning - so no clean cups for

wifi wouldn't connect, not a strong enough signal and tv signal not the best either.

wifi didn t work in bedroom

wifi could have been better minor issue, but a climb up stairs to room / some rooms available on

wifi phone signal not so good

tv and wifi iffy, especially wifi, prefer a shower unit

wifi service is very patchy away from the public areas, i had to use a mobile network dongle in my

me to put the wifi on my phone , thank you

wifi was none existent in my room

wifi was fine

very friendly clean room tasty food excellent facilities especially wifi lovely scenery around the hotel and in the

the wifi was free and very good, we operated three things together with no issues,

free wifi, parking and access to the leisure facilities

free wifi good signal strength

the wifi signal in the bedroom was not very good.

internet/ wifi wasn t working properly for my whole stay

the wifi in the room was awful and i had to use my own data for the length of my stay

plenty of parking and excellent wifi

wifi was slow

sky, free wifi, netflix, bbc iplayer and so much more

the wifi and tv worked well

facilities in the room were fantastic with reliable wifi and a 49

wifi was breaking

room service, great breakfast was amazing

staff were super friendly, food was amazing, bar was cosy and friendly.

on the evening the flirts bar is really friendly

host was amazing, bar had a buzz about it you don't normally get without being full on

would highly recommend this place to all adults

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

wifi very good

wifi and meeting area

staff, gluten free breakfast and wifi all included in the price, clean and welcoming

wifi worked well

good wifi

there was free wifi, tv with access to netflix and disney (using our own log ins) bbc iplayer etc (+)was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check (+)impressed with the little touches, free wifi, dressing gown & slippers provided, mini fridge in room (-)wifi needs to be sorted out. (+)upgrade to ground floor room. very pleasant front desk. plenty of parking. good wifi signal (+) free wifi in all rooms (-)wifi/tv signal kept dropping so when logged in to our own accounts, would be kicked out and unable (+) bed was spacious, comfortable, tv and wifi worked well and shower next morning was nice and hot (+) wifi was easy to log in to and did the job (+)loved the pool facilities and tv/wifi. very clean and well decorated.

value for money and pet friendly. had own parking too which is what i always look for.

pool great . staff fantastic. rooms clean. delicious food . fab breakfast

easy to find, easy to park, great facilities and lots of freebies for kids!

food in the bar area was ok-puddings yummy

prices in the bar were stupidly expensive

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

very comfortable stay for our family with two young kids

couldn’t get the full breakfast menu due to co i’d so it’s understandable price for alcohol is expensive price for

lovely staff, bar area was clean and comfortable

hotel wifi blocked all the sites i tried to access on my laptop, saying they were not secure - even the

friendly staff comfy beds relaxed atmosphere good wifi spa enjoyable

reception is a bit dark and not particularly welcoming, long walk to room, wifi not working

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

the wifi could be better

ven covid 19 restrictions), quiet ambience. good wifi signal in rooms

plus wifi was included without payment

more plugs and better wifi

the wifi is also now improved though tbh, i always bring my own wifi point to keep alexa online with me

wifi bit flaky. tv remote hard work.

poor wifi

little thing was wifi, because i was there for a course and wifi was very much needed but was non existent

wifi was slow

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff, great

wifi password, breakfast times

to use wifi as no service from mobile networks that we used- it's just off the beaten track which is its

poor wifi in parts. a little remote location wise.

poor wifi in the extension not the best breakfast we ve had at fairlawns!

also the wifi was very slow

wifi is free and very reliable

tried to connect to wifi but didn t seem to work although i don t mind no wifi for 1

wifi

was a bit firm room was great very clean free wifi that was great some hotels you have to

i also didn t like the restricted access on the wifi provided, the nature of my work involves words that if pulled apart could mean something so i

liked the parking and wifi, beds where great size,, plenty of space

the bar and restaurant weren't open due to tier 3 rules

the bar area is fabulous to sit and relax so so friendly

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

ev charger faulty

nice quiet and comfortable drink in the bar

the breakfast, again with a lovely view, was delicious

fantastic location and facilities - loved the gym and sports facilities.

the breakfast

) good wifi, flat

excellent breakfast

the breakfast is exceptional

breakfast exceptional and freshly cooked to order,host could not have been more attentive to our

plenty of parking

good wifi

unfortunately we could not get wifi reception in our room.

memade chips were an added bonus) only downfall was the property advertised it had wifi but neither me or my husband could connect to this

fantastic

nice to have free wifi

the wifi didn't work in my room.

decent free wifi

very good wifi - we even streamed a movie on it! comfortable and good size room.

wifi dropped occasionally in the bedroom

part of the trip was the fast wifi, the selection of foods on offer for breakfast

back in time this was a reunion stay over for my elderly brothers and sisters the lady behind the bar was so lovely we had said we were having a gathering because we had lost a brother and we are

great atmosphere in the bar area, decent prices and local man played the piano in the lounge area which was lovely

very friendly, very clean hotel, breakfast lovely beds comfortable, bar are/lounge was lovely and welcoming and good prices for

very friendly, very clean hotel, breakfast lovely beds comfortable, bar are/lounge was lovely and welcoming and good prices for alcohol on

superb breakfast…a little on the large size for me

i guess they don't have enough kitchen staff

good location, car parking was free and breakfast was great

had 2 rooms, spoke to martin to arrange early check in and a bottle of bubbles into 1 room, very easy to do

room/rooms we had room 1 in the courtyard, it had everything that was needed living room/kitchen, fantastic bathroom and bedroom

just to note for any light sleepers there is a bar across the road where the karaoke went on till quite late

loud music, gangs of kids outside, no kettle or drink making condiments

great with the kids, park across from kingstanding inn again great for kids

kids play room was not open due to fixing it up but park across the way done the same thing

of a pub and the noise was terrible, from people shouting outside and underneath the window to kids running in the stairs and corridor shouting and slamming doors

kids playing in the car park climbing on people’s cars people smoking pot in the entrance to the

comfy bed, great outlook, great location, great bar and beergarden

were allowed early check in which was really helpful

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

loud music from bar below room.

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

late check out. secure car park. nice shower. nice tv

we could hear the kids screaming in the next room

of hot food but the included coffee was like dish water and tables basically non existent with kids running around to see santa … no staff easily available or obvious tho some i think dressed

the late check out and the clean and tidy room.

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

what type of access to wifi i had or didn't have, everything else was detailed in the room but had to ask at ask about

wifi was really good as well, very important for evenings with a small child

having to pay for wifi.

that you have to pay for wifi as reception was not that great in the rooms for vodafone

wifi to expensive to purchase

wifi in bedroom but able to use it fine in very comfortable guest lounge.

wifi connection wasn't great but that was ok

couldn t get a wifi signal in my room

good wifi connection

om 8) and the digital signal for the tv was intermittent

wifi was free but with location there was loss of signal alot but only on wifi the signal seemed to

no wifi

only problem was getting wifi in room - ok in all other areas

the tv was not working and the wifi was a little intermittent but i think the lack of tv maybe caused wifi overload

wifi needs improvement

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

very helpful, needed help with tv and wifi, sorted within minutes

the room was spacious, the bed large and comfortable, with a decent desk to work and excellent wifi

could not access wifi

wifi is fast, breakfast is standard location is right in the city center

bathroom was tiny and the wifi was poor for undertaking work.

staff were amazing especially the young lady that was there when the bar closed and again at breakfast 28/29 december

very clean relaxed atmosphere in bar and restaurant areas

if you sold birre marretti on the bar (my favourite)

friendly staff, comfortable bar and great breakfasts

hotel is very dog friendly and has a superb bar and restaurant area, plus a huge outside sitting area

better wifi signal would have been handy but i have no complaints

first room the wifi was very poor and intermittent, partly due to distance from router and also due to ongoing

tv remotes and wifi signal occasionally temperamental ...

we didn t have a good wifi signal, and didn t have a place where to cook.

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use my personal data

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

we had off the menu breakfast and it was made with no problem, just put a request in at the bar on the

good room, very good shower, comfortable bed, good beer, a happy environment, and kippers on the breakfast menu

breakfast wonderful hot and tasty as was the bar evening meal

tasty breakfast

breakfast good location good

we enjoyed the hot breakfast options included in our rate

breakfast was exceptional and the coffee was really good

2nd floor fire door bar was a trip hazard

good breakfast, we also ate in the restaurant the previous evening,the food was excellent.

place tastefully decorated, very friendly staff and bar atmosphere

check in was easy with liv in the bar next door

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

we were allowed early check in which wasn’t an issue for them to offer

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

the breakfast is just a picnic in a bag , not what i was expecting really .

they dont have a menu for food/breakfast

the fact that the hotel doesn't have breakfast.

no food / breakfast options but they do provide bottled water in the rooms.

breakfast

the gaff is a restaurant- not a pub - but the bar area, and restaurant itself, was very olde world, but without ever being twee

bar price very reasonable also

) the restaurant and bar area is tastfully decorated and quirky due it's historic importance

no bar facilities after 3pm even for guests.

little thing the bar didn't open until 6pm so we had to drive into bridgnorth for a pint after our long

off to a high standard of decoration in the victorian theme, with beautiful chandeliers in the bar area, this hotel is a hidden treasure run as a family business where you can see the owner

possibly want in a hotel room, bath robes, slippers , clarins products, biscuits etc etc etc breakfast was perfectly cooked to order with a huge choice of continental too

no food in the bar but they ordered food for us ud83dudc4d

beds, the attention to detail was incredible, the victorian theme was so lovely, even down the breakfast the following morning, you had tea in a tea pot with a tea strainer etc

the breakfast was huge and everything was cooked so well

lovely clean and spacious with nice bar area and breakfast

it would be nice to have a gym facility / pool available but other than that can’t complain

the breakfast was lovely and hot

clean. nice gym, good breakfast, comfortable bed. helpful staff. central. good value.

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

the wifi worked, and we were comfortable during our stay

couldn't connect to wifi for whatever reason and the tea at breakfast was a weird brand that didn't taste good

very friendly check in experience, the wifi code i was given didn't work, the mattress was very old and uncomfortable

unit not operational and wifi code not correct)

the wifi didn t work.