given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

checked in of friday night to be greeted with kids running riot

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

location to racecourse nice bar area good breakfast

expensive breakfast as kids eat free only applies to under 12 not under 16 like other places .

the lift wasn't the best either but worked ok bar the door not opening very well

secure car park, bar , clean spacious room, tea and coffee in room

the welcome area and bar already look like they’re making big improvements

sports channel put on request to watch in the small bar

also there’s a nice little bar next to reception that’s open til late

wifi was also incredibly fast and able to stream videos/work with ease

excellent wifi, plenty of parking, comfy bed.

the complete absence of working wifi was inexcusable

wifi was free to all guests

was no wifi for at least 24 hours of my stay and as i have a business that made it really hard for me

a slight problem with the wifi, but staff sorted it quickly for me

good wifi signal 5g & all freeview tv channels

wifi was a bit glitchy.

6 for the premium wifi is

free parking and good wifi

bar a good meeting place pre and post match

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

the rooms were clean not ideal for kids though unless you request a room to the back

definitely not a hotel for kids

was good and very reasonable, £6 for continental and £9 for full english per adult, and kids eat free

if wifi was unavailable, this should be provided for free within the price of the room i paid for

to the hotel wifi being on an open network i was unable to connect on my phone or tablet due to a security issue

good free wifi and parking on site and they will allow you to leave the car onsite after you check out which

as for wifi the speed is fast and it s stable

free wifi

we were asked for early check in payments!!! first time i heard of this. no breakfast available

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

an early check in time of 2pm was very handy, and self check out just as convenient

i was afforded an early check in for which i was extreemly grateful

huge bathrooms to boot which is great when bathing kids

were made before hand to have an early check in

lovely clean room, great facilities, breakfast superb

pretty location, nice bar and restaurant area

the breakfast was amazing

room was beautiful and the breakfast was excellent. staff very friendly and helpful.

friendly and helpful staff, parking perfect, wifi good

wifi did not work very well

air con in the room was good; wifi coverage good; shower was

free wifi

couldn t connect to wifi

menu was excellent, the breakfast there was a good choice and bar had ample choice of ales

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

impressed with the ev charger capability - and it actually works so good choice of provider

staff at check-in and bar all very friendly and helpful

clean, very modern, comfy. ev charger in car park (rapid)

wifi needs to be made better

good wifi and a large

wifi was shocking .

good food and staff, wifi poor and it was supposed to be a new system

no wifi in my room

clean warm comfortable room. great wifi connection nice staff. excellent stay.

complicated instructions to using wifi

wifi

poor wifi

lay out cleanliness very comfortable free wifi good parking customer service

fridge in the room. wifi ..

great location for work rooms are comfortable wifi connection is good

room was big and clean, wifi is fast and the hotels layout is pretty fun

room included fridge and tv , good wifi

fantastic facilities including free wifi and use of the gym

having to pay for wifi and parking which is why i m never booking again

wifi was slow and as such i was unable to use to do any work in the evenings as it kept dropping

the iron and ironing board, bed, massive tv, sky, wifi, starbucks onsite everything

just the wifi really. and my room wasnt that clean / sheets not fitted properly.

best stayed here many times in the past, staff are superb and helpful, food is very impressive, wifi is good, beds are lovely, absolutely

lovely staff, especially the man working on the bar on a busy friday night

good bar and

pity the bar shut at 10.30

everything was lovely except the choice of cider at the bar lovely stay

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

clean room friendly helpful staff cleaners and bar staff were great

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

the atmosphere in the bar and restaurant is fantastic

the bloke behind the bar twice over charged for the same drinks

fab all round service and a superb pie and chips in the bar below

was well laid out and easy to locate clear instructions for everything you need as a traveller , wifi, plenty of information about the local area etc great communication with owner

wifi a bit slow at times

despite numerous attempts neither of us could access wifi

big beds, kitchen area, wifi, tv all very good.

wifi signal

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

lovely breakfast

comfortable bar area and restaurant

very accommodating to collect key for early check in on way to wedding

the breakfast was excellent, probably the best full english we have ever had.

outside the room there was kitchen with, oven, washing machines and a breakout area

check-in and checkout, clean, communal kitchen if required with washer and dryer

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

town center, bed was very comfortable, tea, coffee, and bathroom stuff all supplied plus a full kitchen available if required

large period room with a comfortable bed, plenty of pillows and a whirl pool bath

the facilities, the bed was so comfortable and the pillows, the breakfast was wonderful, the bar really loved it and bar staff were lovely and polite

double beds the second room was to much the same standard but with a king size bed as ther were 3 adults so 2 rooms

excellent breakfast great staff and comfortable beds

the staff were friendly and welcoming, the room comfortable and the breakfast outstanding

same it shows they care if they can remember out of 100s of guests/diners each week karen and the bar team thank you

fault the staff the rooms always happy to go the extra mile if you need them restaurant and bar staff always pleasant and aim to

asked for an early check in and even though they were really busy they were able to do this

breakfast was huge if you went for the full english but the staff were more than happy to cook

was lovely the staff in the breakfast bar room where fantastic so so friendly and pleasant

clean, comfortable, with good air conditioning and wifi

the room was very nice and clean , there was free wifi and a tv was provided

ank god haha)

the wifi signal was bad in our room so we couldn't connect

free wifi was also a great bonus too as we also had an ipad for our little one

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

the bar / restaurant area was nice and the food was definitely a bonus!

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

also i arrived a little late but there was still some service at the alcohol bar which was good

only bad thing: poor wifi

poor wifi

wifi was good enough

wifi a little hit and miss but not a big problem for me.

wifi was poor.

so even if you don't play golf, just stay there for the quiet and there is a leisure resort too but we didn't use that as it

the gym, sauna and steam room were great facilities

beautiful location, comfy bed, stunning views over golf course, breakfast included and delicious

excellent breakfast and view

massive rooms and really comfortable , good quality bar food and great gym.

wifi wouldn t work and staff were very reluctant to help saying it s a head office issue and

no hot water to bath in the room, wifi in room was poor

lots to do and free sky wifi

free wifi

told there was free wifi

convenient location, friendly receptionist, good food options on site - ev charging outside!

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

location and use of ev charger

lots of free parking including ev charging

no wifi in room

no wifi in rooms

wifi in hotel and restaurant was great, in cabins was not good.

wifi in cabin

no wifi in far cabins, but not essential to me.

you might be tempted to pop down to the bar for a few pints

live loud music that didn’t stop till midnight constant booming beat sound kept us awake and in bar we had to shout at each

the noise from the bar below

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

the rooms were very good and bar good

very comfy bed temperature amenities eg kitchen toiletries very quiet check in lady was lovely the bath vanity mirrors with lighting and

so not homely but it was sparkling clean, everything you need in a two double bedroom flat, with kitchen and living room

kitchen area was great for making breakfast in the morning along with complimentary tea, coffee and

space. washing machine. kitchen. peaceful. tv

theres a kitchen area with a full size fridge not a mini fridge like most hotels and a decent cooker and hob

room and no floor covering - carpet or rug no wifi in room leak under the sink no housekeeping until second morning - so no clean cups for

wifi was intermittent

wifi didn t work in bedroom

wifi wouldn't connect, not a strong enough signal and tv signal not the best either.

wifi could be better in that particular room but not a problem.

strong free wifi

free wifi good signal strength

wifi in room was not working, staff were helpful and found me a place in the hotel where i could

free wifi, parking and access to the leisure facilities

wifi was fine

tea and coffee making facilities in the room and a tasty, freshly cooked english breakfast

perfect room if traveling with kids/babys

extra for breakfast seems a little too much to me so i didn't

the bar guy matt was great. welcomed us in to hotel and made out stay welcome !

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

wifi really slow in our room; thought i had booked cooked breakfast when it was only continental

wifi quality was very poor

wifi failed at times / phone was out of order

no wifi n the room

wifi on floor 4 very good

the wifi signal in the bedroom was not very good.

wifi was slow

internet/ wifi wasn t working properly for my whole stay

quiet location, large room, fast wifi, friendly staff, comfortable room with powerful shower

plenty of parking and excellent wifi

wifi bit flaky. tv remote hard work.

for me, the wifi is a bit patchy and the tv in telford a pain yo turn on and off

wifi worked well

more plugs and better wifi

the suite i was in was really nice, massive room, warm and cosy with great wifi.

wifi was none existent in my room

wifi wasn t great in room

wifi phone signal not so good

tv and wifi iffy, especially wifi, prefer a shower unit

love this hotel but if i was really going to pick fault i would say the wifi is not the best,that said it did not affect my stay

wifi was breaking

the wifi and tv worked well

sky, free wifi, netflix, bbc iplayer and so much more

facilities in the room were fantastic with reliable wifi and a 49

and the room service was excellent, all the staff very polite and helpful i was impressed with your own

breakfast in a morning also rooms & wifi was brilliant

wifi signal is excellent

staff, gluten free breakfast and wifi all included in the price, clean and welcoming

stopover location close to m6 en route to lake district cheap, clean, adequate breakfast, free wifi & parking - does what it sets out to do very well

reception staff, spacious room, great wifi and vey handy location if looking for a stop off on a long journey would highly

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

friendly nice bar comfy room

on the evening the flirts bar is really friendly

would highly recommend this place to all adults

staff were super friendly, food was amazing, bar was cosy and friendly.

location, friendly staff, very clean and comfortable. fabulous breakfast.

it was clean and good size with kids

breakfast choice, facilities were great , fat better than premier inn where we previously stayed

lovely staff, bar area was clean and comfortable

we loved the room and the breakfast

there was free wifi, tv with access to netflix and disney (using our own log ins) bbc iplayer etc (+)was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check (+)impressed with the little touches, free wifi, dressing gown & slippers provided, mini fridge in room (-)wifi needs to be sorted out. (+)upgrade to ground floor room. very pleasant front desk. plenty of parking. good wifi signal (+) free wifi in all rooms (-)wifi/tv signal kept dropping so when logged in to our own accounts, would be kicked out and unable (+) bed was spacious, comfortable, tv and wifi worked well and shower next morning was nice and hot (+) wifi was easy to log in to and did the job (+)loved the pool facilities and tv/wifi. very clean and well decorated.

prefer separate beds for kids instead of a double pull out bed.

free parking is fantastic and make this hotel stand out from others closer to the city centre

lovely quiet area, the pool was a bonus and the kids loved it in there

plenty of breakout areas in the bar area with comfortable seating

wifi was poor.

reception is a bit dark and not particularly welcoming, long walk to room, wifi not working

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

one niggle, i could not connect to guest wifi , but i did manage to connect to the conference wifi which satisfied our needs

the wifi could be better

tried to connect to wifi but didn t seem to work although i don t mind no wifi for 1

couldn't connect to wifi on all our devices but the reception girl was more than helpful and assisted with it very

liked the parking and wifi, beds where great size,, plenty of space

wifi

poor wifi

poor wifi

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff, great

wifi was a bit temperament

good wifi, cheap beer and food comfy bed

wifi password, breakfast times

free wifi was poor

friendly staff, clean room, excellent facilities, wifi excellent and secure parking.

took a couple

to use wifi as no service from mobile networks that we used- it's just off the beaten track which is its

also the wifi was very slow

the bar and restaurant weren't open due to tier 3 rules

the bar area is fabulous to sit and relax so so friendly

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

did not let me check i'm between the hours of 11-12 i had my wife and 2 little kids with me

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

ev charger faulty

nice quiet and comfortable drink in the bar

the breakfast, again with a lovely view, was delicious

fantastic location and facilities - loved the gym and sports facilities.

the breakfast

confusing wifi instructions

good gym and swimming pool, good breakfast, the rooms are good with wifi

very good wifi - we even streamed a movie on it! comfortable and good size room.

the wifi didn't work in my room.

great facilities, friendly staff. clean and spacious rooms. strong wifi throughout

great atmosphere in the bar area, decent prices and local man played the piano in the lounge area which was lovely

breakfast good

a beautiful hotel will definitely go back it was spotless great staff brilliant service breakfast fantastic definitely

cleanliness welcoming staff smooth check in dog friendly bar on site free parking

back in time this was a reunion stay over for my elderly brothers and sisters the lady behind the bar was so lovely we had said we were having a gathering because we had lost a brother and we are

drinks were also cheap in the bar and they also did happy hour

the breakfast experience

really hot breakfast, just how we like it

breakfast was very basic the person serving not at all friendly however the staff on check in / bar staff

lovely bar aswell which is perfect for a quiet few drinks

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

very cozy bar area coffee and tea facilities hair dryer

comfy bed, great outlook, great location, great bar and beergarden

the bar looked nice and seemed friendly though we didn't visit as we had other plans

were allowed early check in which was really helpful

no wifi included via booking.com

what type of access to wifi i had or didn't have, everything else was detailed in the room but had to ask at ask about

wifi to expensive to purchase

free access to wifi

that you have to pay for wifi as reception was not that great in the rooms for vodafone

om 8) and the digital signal for the tv was intermittent

everything apart from the wifi

wifi in bedroom but able to use it fine in very comfortable guest lounge.

couldn t get a wifi signal in my room

poor wifi signal strength.

) good wifi, flat

breakfast was exquisite with so many wonderful options

parking is available on the grounds of the property

the breakfast is exceptional

parking by entrance

fantastic

good wifi

nicely refurbished room, strong wifi, good shower. free porridge for breakfast.

memade chips were an added bonus) only downfall was the property advertised it had wifi but neither me or my husband could connect to this

nice to have free wifi

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

restaurant and bar and fantastic value for the exceptional quality of the food

friendly staff, comfortable bar and great breakfasts

hotel is very dog friendly and has a superb bar and restaurant area, plus a huge outside sitting area

very clean relaxed atmosphere in bar and restaurant areas

bar area was cold with no heating all night, bar prices increased after a certain time at night, no

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

we could hear the kids screaming in the next room

had a family room as we was travelling with young kids

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of the 4 bathroom lights worked but

of hot food but the included coffee was like dish water and tables basically non existent with kids running around to see santa … no staff easily available or obvious tho some i think dressed

wifi was free but with location there was loss of signal alot but only on wifi the signal seemed to

top quality-price in centre but own parking good restaurant and bar, and wifi

had slight problem with wifi... very complicated

wifi needs improvement

the tv was not working and the wifi was a little intermittent but i think the lack of tv maybe caused wifi overload

was amazing and bar facilities was great

of a pub and the noise was terrible, from people shouting outside and underneath the window to kids running in the stairs and corridor shouting and slamming doors

kids running round all public areas, including past rooms etc

management are brilliant, together with bar staff.

friendly staff -clean -nice breakfast great bar good entertainment would stay again

decent free wifi and good tv reception

wifi didn't work in our room

free wifi good

wifi is fast, breakfast is standard location is right in the city center

very helpful, needed help with tv and wifi, sorted within minutes

breakfast wonderful hot and tasty as was the bar evening meal

welcome by tony, who was doing everything: welcoming, showing us to our room, serving behind the bar, taking meal orders etc

me at all (but i am used to sleeping with background noise) and my room was right above main bar and entrance

breakfast really good. bed is really comfortable!

good room, very good shower, comfortable bed, good beer, a happy environment, and kippers on the breakfast menu

breakfast was lukewarm warm so that could be improved.

breakfast wasn’t the greatest

place tastefully decorated, very friendly staff and bar atmosphere

awesome breakfast

bar was lovely

presented staff made us very welcome restaurant and bar lounge neat and efficient service chloe/abby very happy to help breakfast service and staff

no bar facilities after 3pm even for guests.

welcome and staff arranged a bottle of prosecco we could have in our room as bar was shut when we arrived around 4 pm

bar price very reasonable also

little thing the bar didn't open until 6pm so we had to drive into bridgnorth for a pint after our long

we ate at the butchers kitchen in the evening

the bar area was a traditional very old pub but it was a little tired

our hosts margaret and barry were brilliant

we stayed in the deluxe room with little kitchenette which has recently been fitted out, very modern, very comfy bed, comfy lounge area and

bar only open on the first night, but excellent meal provided

our room was out of range for the free wifi. we had to use the cloud instead.

no wifi in room.

team who were helpful when a wifi issue and made nothing feel too difficult

wifi was a bit weak but that s probably just the location

wifi was a bit weak but only an issue if you are there on business

first room the wifi was very poor and intermittent, partly due to distance from router and also due to ongoing

bad wifi and bed matrices.

didn't like that the wifi didn't connect

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use my personal data

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

breakfast is taken next door - only a minor hassle though

the staff here were so friendly and helpful from the bar staff to the cleaners

then- you can add a cracking bar with a decent range of ales (and prices that don’t take the mick) finally- you have a mighty

enjoyed the evening meal but in line with the rest of ironbridge bar and meal prices were at the high end

there is reasonably priced parking close by (and the bar staff can recommend a few dodges

thank you to the cleaner and bar staff for a lovely stay

one of bar staff bit miserable

checked in at the bar and the lady who served me was very friendly

lovely helpful staff and a very well stocked bar

pub, staff were superb, the lad behind the bar was brilliant, his shift was finishing and he took us to our destination in newport really nice

check in was easy with liv in the bar next door

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

we were allowed early check in which wasn’t an issue for them to offer

great room, great bar with roof terrace at the adjacent button factory

check in was quick and they serve a good continental breakfast at the bar next door on weekends

had dinner in the bar in the evening which was lovely and breakfast was

the staff were superb, great friendly bar with a great choice of beers and lovely food.

landlord and bar staff - food was good quality and prices for all drinks and meals were sensible

food in the evening and for breakfast was excellent

the bar gave us a good choice of traditional and popular beers like everything else at the bulls head