beds were narrow, no wifi access, no toothbrush cup, room air-conditioning didnt work

wifi dire - could not use it

free wifi

very worn & tired, wifi was non existent, think they had 1 member of staff working at once

free parking and wifi included in the price

food is great, both in the bar and restaurant

the angry chef restaurant serves fantastic foods and the bar has great ales and a huge selection of gins

good food, friendly bar with locals and staff

staff very friendly bar well organised even though it was

lovely friendly staff very helpful cracking bar and food very enjoyable stay

wifi was free

excellent location, good wifi

place rather than a rowdy establishment, which means you won't be disturbed but also that the bar may close early

good breakfast served in bar area

the bar had a nice atmosphere full of very welcoming locals

wifi as i was not able to achive a vpn connection

extra for pool wifi poor no electrical point by side of bed heating very sparce on a timer but i did get given a

wifi was down. shower didn't work so had to use bath

i found the wifi to be rather intermittent and i really don't like a shower in the bath.

large clean bedroom , good wifi

connor is a great new manager there and hotel & bar great as usual thanks!

the property had no customers in the bar they shut early so was unable to get a night cap

lovely location, friendly bar staff and room just as described

location next to the river, wonderful traditional bar with open fire and friendly

can’t comment on the food as we didn’t eat here but the bar was well stocked and cosy

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t been

ybe a room with 2 beds in or just a bed which is more practical than a four poster) the wifi was very hit and miss and the tv was pixilated

no heating. no wifi. too few sockets. dodgy mirror lighting. missing lampshade. crummy

no code for wifi

room

wifi a little slow and dropped in and out a fair bit. but that didn't worry us at all.

wifi could be better

the shower was excellent and wifi trouble free

only reservation is about the wifi, it kept on dropping and had to reconnect in the middle of a task

poor wifi and mobile service.

meal and had planned to enjoy a few drinks and complete some work

wifi strong

ad noise). wifi was rubbish

although he had finished his shift, he had no issues helping me with the wifi issue and showing me to a table

it had a handy little fridge, plenty of hot drink choices, wifi worked well, and everything was tidy, clean and well presented

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve in an old building

no safety mechanism so ended up getting burnt light fittings were dusty room windows not clean wifi was poor all these points were raised at checkout and was told they would be followed up,

nothing, it was excellent

her than the wifi was a bit slow).

the wifi was sporadic.

we only had breakfast as we were going to a wedding at another venue so did not have dinner

a saturday night and what was obviously a local to others, the bar was a little noisy downstairs which we could hear from our room

ringing tone on the phone in the bar was too loud we could hear it in the room also the breakfast finished to

ready for early check in, bed comfy, hot running water, star employee young man from reading uni (sorry don't

the restaurant and bar area were lovely and cosey and felt really comfortable

great staff good food and bar great location

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness

rooms need better soundproofing if staying with kids

not safe fot kids

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

full english breakfast next day just delicious

only refinement i can mention is that the provision of vegetarian sausages at breakfast would be a huge help to vegetarians like me

excellent breakfast

breakfast was extensive

breakfast next day was fantastic, could of had any of the cereals/yoghurts/toast and coffee

food in the evening and for breakfast was excellent

had dinner in the bar in the evening which was lovely and breakfast was

artist on in bar area saturday evening, busy and

the breakfast was lovely and very big

good breakfast

the spa was very clean and very relaxing

it’s unique style (not generic) homely feel. nice dining and bar decor. friendly staff.

food was delicious and received a £10 money off voucher, kids also eat free which is a real bonus

restaurant and bar area food good and excellent value with kids eat free promotion

even though i had fully paid on arrival for my room and bought a bar meal separately with a different card

bar had closed by 11pm and there was nowhere to buy a drink

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

i like the bar and the scenery

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

kitchen lacked cooking resources and had minor issues with the wifi but staff were great and helped

bathroom and kitchen was immaculate

this property has kitchen, washer, fridge freezer and all amenities to cook a meal, there was no table/ chairs to sit

kitchen was there but not very well equipped

property is incredible inside and out… from the bedroom to the incredibly large kitchen/lounge to the amazingly designed modern bathroom

shower pressure was great room was spotless staff were very helpful wifi was

wifi failed at times / phone was out of order

to room acoustics were very poor and questionable present wifi arrangements were very slow and originally an extra

wifi is fine as was our view over the canal basin

wifi quality was very poor

friendly staff, got early check in at no extra cost. all was clean and great pillows

were great, also lovely walk through woods 2 minutes from hotel to a wonderful park if you have kids and mcdonalds right next door

very warm welcome on arrival and excellent breakfast

than ensuring people booked breakfast slots in advance to save us waiting for a table to be free nothing

breakfast ok but could be better.

beautiful rooms - lovely breakfast - very friendly and helpful staff

open fire in bar area

room was very comfortable, breakfast good, staff friendly and meals in the evening good quality and convenient as country

we had both dinner and breakfast there and the food and service was exceptional

garlic in the avocado for breakfast....

bar with black country ales on tap, and a small number of rooms upstairs

nice cosy bar with great selection of ales

the bar was pleasant to sit in and the staff were very friendly and helpful

rooms - very clean and comfortable - in a great pub with good beer & nice bar snacks

nice ales in the bar too

everything with the exception of the wifi!

did not know there was free wifi?

only 20 mins of free wifi a day

chargeable parking and no free wifi in bedroom

free wifi only in the lobby areas with only the first 20 minutes in the bedroom.

lovely staff, especially the man working on the bar on a busy friday night

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

good bar and

pity the bar shut at 10.30

the bar was a pleasant retreat at the end of a long drive

wifi worked very well in the room and in the communal areas of the hotel

everything. comfortable decent room. parking available wifi worked well

there are was a table top to sit with laptop at, wifi was very good

no wifi code or fire escape route visible in the bedroom

good wifi

phone signal was almost non-existant, although there was free wifi

wifi was a little intermittent but not a real problem

wifi was very quick and reliable

wifi worked a treat too

absolutely nothing to dislike. only tiny negative wifi signal poor.

and cheerful, clean, well located (for what i needed anyway) welcoming staff, excellent breakfast

better selection of ales in the bar but that's being very picky.

we had dinner in the bar area & buffet breakfast in the restaurant

location, facilities, bar, breakfast were all good value

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

the breakfast was lovely, especially the eggs benedict my wife had, i opted for the full english buffet

excellent breakfast and service good bar and real local ales

the breakfast was excellent,with friendly service!

access to the bedroom corridor from the bar is by a flight of stairs and from the car park is by a steel emergency style (short) flight of

excellent breakfast,lovely room

breakfast amazing

also the kitchen wasn't open during our stay so no chance of a cooked breakfast, but the continental was

great early check in option

soon as she came over an we said full english she immediately took menu away and went off to kitchen returning few mins later with breakfast i mentioned i was going to ask for poached but u

great location and great bar to have a few drinks

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

loved the look and feel of the place loved the warm welcome loved the staff loved the bar i really can’t fault the place we had such and amazing time i want to thank the receptionist,

great atmosphere in the bar area, decent prices and local man played the piano in the lounge area which was lovely

to stay as the hotel has so much history the gardens were lovely for a coffee and cake and the breakfast was

had parked in correct place so we didn't get charged, all the staff very friendly, scott on the bar was lovely, breakfast was good we were in room 2 lovely 4 poster bed but only had a bath no

nice hotel , rooms nice n warm and breakfast included, parking as well

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

nestled in very nice grounds by the golf course

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

comfortable nights sleep, very quiet and the golf course is great for a morning run.

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

loud music from bar below room.

were allowed early check in which was really helpful

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

very cozy bar area coffee and tea facilities hair dryer

the bar looked nice and seemed friendly though we didn't visit as we had other plans

decor and furnishings were modern and attractive both in my room and the bar and dining room

breakfast and evening meal were exceptional. beautiful place to stay.

the best supper we’ve had all year, bar none

the bar was cosy with friendly

very good breakfast and excellent dinner

was unfortunate that the wifi failed in the room and we had to go to reception to check emails

om 8) and the digital signal for the tv was intermittent

poor wifi signal strength.

good wifi connection

wifi and tv reception

presented staff made us very welcome restaurant and bar lounge neat and efficient service chloe/abby very happy to help breakfast service and staff

the gaff is a restaurant- not a pub - but the bar area, and restaurant itself, was very olde world, but without ever being twee

bar price very reasonable also

little thing the bar didn't open until 6pm so we had to drive into bridgnorth for a pint after our long

welcome and staff arranged a bottle of prosecco we could have in our room as bar was shut when we arrived around 4 pm

very clean relaxed atmosphere in bar and restaurant areas

restaurant and bar and fantastic value for the exceptional quality of the food

if you sold birre marretti on the bar (my favourite)

hotel is very dog friendly and has a superb bar and restaurant area, plus a huge outside sitting area

bar area was cold with no heating all night, bar prices increased after a certain time at night, no

wifi was spotty/slow

comfy bed , kitchenette , wifi which was sorted straight away

wifi wouldn t work the 2nd night till the morning

poor wifi

wifi was poor.

wifi wouldn t work and staff were very reluctant to help saying it s a head office issue and

no hot water to bath in the room, wifi in room was poor

lots to do and free sky wifi

great tv lots of channel, free wifi

like the lights, the room was quite dark and no free wifi available as states on the

poor internet wifi service and i think the chef at breakfast was missing because although the service was good

plenty of car parking and brilliant wifi

wifi was poor - very low strength and spasmodic - definitely needs improvement.

wifi connection only available in public areas and rooms close to reception

wifi superfast which is vital for work

wifi code in room incorrect

nothing really, if being picky, the wifi was a bit unstable but no big deal.

if i were to stay for work, a better wifi signal is something i would definitely ask for.

wifi was poor in bedroom.

wifi wasn't great

the decor and ambiance of the restaurant and bar area

the room was comfortable and spacious and the breakfast was excellent and hearty - just what was needed

very well attended by bar and waiting staff

lovely bar and restaurant

clean rooms, great bar & restaurant

their bar had a live band

the bar was also great with plenty tvs showing the football and very friendly locals

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

theres a bar and food if required

staff were amazing and the bar was really friendly and welcoming

bar man, full explanation of check in policy, offered us an early check in, asked re food later in

great breakfast, friendly staff and lovely furnishings.

breakfast was good quality but the best thing was the excellent staff who were far nicer than most

staff was very welcoming. nice surroundings. very clean good breakfast

the breakfast was exceptional. the service was exceptional too.

wifi password, breakfast times

on collection of the keys. please tell guests about the breakfast times, wifi code.

good wifi, cheap beer and food comfy bed

poor wifi

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff, great

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

be helped but what i don't like is trying to manoeuvre around all the tables and chairs in the bar area where you need to pass to get to the rooms

the price was good and having a late check out is great

food bar staff were exceptional rooms was clean big and spacious

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

clean room friendly helpful staff cleaners and bar staff were great

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

the bloke behind the bar twice over charged for the same drinks

fab all round service and a superb pie and chips in the bar below

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

convenient that there is bar at hotel

fantastic having ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free parking

couldn’t get the full breakfast menu due to co i’d so it’s understandable price for alcohol is expensive price for

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

wifi did not work very well

wifi none existing

air con in the room was good; wifi coverage good; shower was

couldn t connect to wifi

don't have wifi

wifi was poor or non-existent

location and wifi.

the wifi bandwidth was really poor

wifi worked perfectly which was great

facilities in the room were fantastic with reliable wifi and a 49

wifi was breaking

the wifi and tv worked well

sky, free wifi, netflix, bbc iplayer and so much more

parking could have been better.

the room was large and well equipped with the kitchen

although we did not use the kitchen, it was equipped with all necessary items for a longer stay

it was brilliant to have a fridge and kitchen area, dining table and sofa, what more could you need for a very comfortable stay

accommodation in every way, spotlessly clean, super comfy bed, and a perfect size kitchen, with everything you would need for self catering

communication was excellent, very accommodating, including a last-minute late check out… and small personal touches, including coffee, tea, and milk after a long day of

the bar is great with outside seating rooms are large comfortable and clean, the owner has kept the

noise from the bar late into the night but i realise there was an extension of hours due to the royal

the bar and restaurant service was first class

limited bar snacks

don't own it ,breakfast available, and they ve even got sky sports in the friendly well stocked bar downstairs ,views of the river ,what's not to like about this

an early check in time of 2pm was very handy, and self check out just as convenient

i was afforded an early check in for which i was extreemly grateful

we were asked for early check in payments!!! first time i heard of this. no breakfast available

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

huge bathrooms to boot which is great when bathing kids

amaizing breakfast - freshly cooked to order

helpful staff, lovely continental breakfast left in the apartment (the restaurant isn’t open on certain days), a beautiful river

breakfast was great and the pre order just what we need to get us on our way for an early start for

early check in & an upgrade to a suite, we were met at reception before parking the car

the restaurant and bar are great too

breakfast was superb. room was spacious, nicely decorated with ample storage / wardrobe space

lovely bar and even better beers, we were lucky enough to stumble into curry night (thursday)

rustic river location, outside bar and riverside food truck

excellent evening meals served and breakfast is tasty and plentiful

the room was very clean and the breakfast was all fresh

breakfast was cooked fresh, was piping hot and very tasty, there was also plenty of it

excellent staff and breakfast. full english was an extra £5/person. beds were very comfortable

we didn't have time to use the pub as out at a wedding all day but the front bar looked really cosy

made to feel welcome on arrival by very friendly, helpful staff despite the bar being busy

the staff are lovely. breakfast was great and the location was perfect

history tour guide said bar area of this pub is the oldest in worcestershire

lovely restaurant area and bar area

the bar meals too were very good

excellent choice for breakfast. comfortable bed good location nice late check out time

bar well stocked

the bar area was lovely with a piano and plenty of drink choice

are rather “echoey” obviously depending on just how many kids parents are allowing to run around and slam doors at midninght…

beds were awful, noisy people run up and down corridor till 2am loud music till 12 so kids couldn't sleep

staff were lovely and made an effort to chat with the kids aswell as making something off menu for my fussy 3 year old

the place is really good and we like it. kids love it and the people are nice, too!

wifi claimed to have a password but just connected insecurely, so i didn't use it.

wifi in the annex kept dropping out, which was a pain, but didn t detract from a great

wifi was rubbish and the wait for bar and dinner serve was lengthy but the food was nice.

we couldn t connect to the wifi

the wifi was a little hit and miss but nothing else

poor wifi quality

excellent wifi, plenty of parking, comfy bed.

wifi was a bit poor , it could be much stronger

the wifi in the rooms could be better a bit intermittent

wifi was intermittent

small hotel, everything was convenient. very good breakfast and a comfy bed.

the breakfast was stunning,

staff were friendly/ helpful breakfast was lovely too

the hotel was also very clean and breakfast was

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

a slight problem with the wifi, but staff sorted it quickly for me

the wifi is a bit glitchy.

my room was warm, clean, with a comfortable bed, fine for my work stay, wifi was pretty good too

good wifi signal 5g & all freeview tv channels

free parking and good wifi

the welcome area and bar already look like they’re making big improvements

secure car park, bar , clean spacious room, tea and coffee in room

also there’s a nice little bar next to reception that’s open til late

sports channel put on request to watch in the small bar

the lift wasn't the best either but worked ok bar the door not opening very well

wifi is available in rooms although it didn't say on here. nice and quiet, lots of parking

the only thing was the phone reception and wifi, but that didn t impact my stay.

reception and wifi is very poor

the wifi was slow at times

wifi could have been better

nothing special on food menus , asked for chips for kids - not available

bar a good meeting place pre and post match

when we were in the dining area there was a guy rolling a spiff in front of us and kids were about to

staff were very friendly and helped massively, and the room was spotless and very cosy, breakfast was delicious with various choices available

breakfast was amazing

the rooms were comfortable and had everything needed with good wifi and plenty of plugs

free wifi

if wifi was unavailable, this should be provided for free within the price of the room i paid for

good free wifi and parking on site and they will allow you to leave the car onsite after you check out which

to the hotel wifi being on an open network i was unable to connect on my phone or tablet due to a security issue

bar looked great

breakfast was exceptional

breakfast wasn’t amazing but the fact it was included in the already cheap price was good

breakfast was very good, considering the current pandemic

breakfast could have had more choice maybe a choice of eggs rather than just scrambled and possibly

bad wifi and bed matrices.

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

first room the wifi was very poor and intermittent, partly due to distance from router and also due to ongoing

we didn t have a good wifi signal, and didn t have a place where to cook.

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

no food or snacks available at bar when we came in at 11pm

lovely place and great bar below with decent food and range of beers - room was nice enough.

we was even allowed to take our drinks from the bar to our room in the evening

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

i needed a late check out and that was no problem which really helped me out as i had a young child with me

gym, or rather a tiny manky room that with no windows that is supposed to eb a gym, disappointing

even the kids enjoyed the pancakes

gym, flies in the breakfast area

late check out for a small fee so we could shower after

location to racecourse nice bar area good breakfast

i had a tired room that was cold and the wifi was just not good enough (kept dropping out). (+) both the desk and the wifi were good (+) contrary to other reports, we found the wifi to be pretty good

stylish bar and restaurant, good food, great service

from the clean and well-tended exterior to the lovely check-in experience from louise, at the bar counter

great cooked breakfast, some of the best cod and chips i have had in years and two pints of doom bar

staff that couldn’t do enough for you, bar and restaurant full of character, been there three times and will definitely be going

and the speakeasy vibe of persian bar is amazing

the experience was great except the early check in fee

the mini bar is complementary great size tv

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

nice beds. the wifi was really bad which was disappointing from a work perspective.

wifi is really bad

no wifi

wifi was poor - most of the time not good enough to watch netflix

wifi

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

honesty bar is a nice touch, breakfast was delicious

location, with stunning bedroom, easy check in, great pub next door for complimentary breakfast

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

although we did not use it, the honesty bar was good