and we were sleeping right above the bar with people shouting till 2am

from bar through ventilation system

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

good restaurant and nice bar with tables in square outside

coffee was from a machine and mediocre, although customers at the bar (at the same time) got it freshly made

reception, breakfast and bar staff were very friendly, nothing to fault with the staff

void mini bar in the room with no water; no dental nor shaving kit in the bathroom;

not made aware of breakfast facilities as information in room only detailed room service

wifi with very poor signal

bad wifi

the wifi is weak!

the wifi was really weak (also no cell network).

am) so i had to go elsewhere for breakfast although

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

the bar was also not open as early as indicated

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

the best part was a lovely bar underneath, great value, nice food & friendly service

wifi didnt reach the room, we always had connection problems

the wifi is weak in the room.

wifi signal was very weak in my room.

the kindness of the staff, the spacious room, the quality of the food, the swimming pool, everything

spa closes at 8pm which seems a bit early in my opinion

brilliant location. super room. gym

the bar is really worth going - quiet atmosphere, good drinks and food, very welcoming personnel

clean, comfy, quiet, easy access with car, sufficiently spacious underground parking, fast wifi, bathtub, safety

mini bar better stocked and corkscrew in room.

pool was a welcome escape from the heat

good sized room with lovely balcony and spa bath

no room service before 11 am

i was not able to connect to the wifi.

all night no wifi and dirty

the wifi was not working good.

the bar could be open all day.

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

no clean and no wifi

the reception was very helpful and the breakfast was at continental standard level

lovely breakfast

the door of the sauna was hard to close. wifi should be free with no additional cost.

wifi is very poor unless you pay for a high speed connection

also the brochures say there's 24/7 room service and when we called down for some we were told 'the restaurant

all round it was what we needed and a good breakfast

size room parking availability water available at reception bar / restaurant staff extremely pleasant and

breakfast expensive. staff very good, bar food not so good.

parking and family neighbourhood

staff are so helpful and kind, breakfast is very good and at night, a limited menu but the pizzas where very

lovely pool, kids enjoyed it

parking is very convenient

good location, easy parking

i like the balcony over looking the pool area

breakfast was very basic, could be better. there was no service for the bar at the pool.

location near the shops and a nice walk by the river ideal for pet owners

a plus, but not for the hotel ud83dude00, la dehesa has a self laundry, with decent prices, very useful in the

not far from the hotel is a lovely walk near a river, perfect for walking with a pet

the wifi service was fairly speedy, and the television's ability to alter the language to english was

our room and bathroom were clean, the bed linen and towels were fresh, and the wifi was fast

the view, staff, room service, coffee

bar services

and the laundry service was over $125 euros for 1 small bag of clothes

beatiful golf course view.

also, the quality of the room service (sandwiches) was relatively poor

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

the wifi is very unstable hence those who travel with work or meeting online will have a big

room service option or somewhere to buy coffee etc

no bar where you could relax with a drink, so had to go elsewhere

no bar or restaurant

no bar or restaurant but facilities nearby

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

private parking

they are very pet friendly

clean, tidy and lovely staff. private parking and great local restaurant.

they told us on booking site there was a restaurant, bar and terrace, when we finally saw someone, we were told

the restaurant and bar was set in a cave and it was wonderful the food was great and well priced

would love a swimming pool there !

location, room service, breakfast

i went for work travel , i needed good wifi which was not the case

wifi available in the hotel for 4-5 days

wifi was correct

fast wifi

security password on the wifi makes it unsuitable for doing any online banking or other sensitive work

kids loved the pool

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

as a woman alone with 2 young kids, i felt nervous

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

swimming pool with kids is a must in this hotel, specially during summer time.

can easily hear next room, no english speaking reception, no proper dining area (there is only a bar in the

location, ample parking, comparatively cheap

little dated, they give you a tv remote when you hire the room with the wifi pass on a label on the back, the

parking was in front of the hotel and it was next to a garage for a refill for our next say's long

the parking space

lots of kids running around, doors banging, kids screaming until midnight

and friendly, the room was clean and modern (with excellent air conditioning) and the breakfast was quite good

easy of accessing shuttle bus, proximity to airport, cleanliness, price.

everything was very modern, room service was basically

enjoyed the breakfast buffet

place nice for stay even with kids

excellent sound insulation so we weren't bothered by the planes that flew right by us, and my kids and i loved

of tempting treats for kids in family room but pricey snacks with not even free water

they will ask you to take 1more room even you bring kids below 12yo

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling

we're 2 adults and 3 big kids, ordered quadra room with bathroom

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

stayed there with two kids

wifi, possibility of using the printer and a booking for the shuttle service

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

not for a kids at all

contemporary very friendly nice atmosphere for sinks and food in the bar after a long day

clean rooms, nice staff, good breakfast, clean and small gym

the breakfast was really good.

very clean and courtyard seating outside bar below hotel

could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

location was good and had good parking. on site bar and tapas were very good.

the price was excellent for 4 people in one room. the air con and wifi was great

my wife arrives with 3 little kids alone in the night

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

more spaces for kids, for example a little playground

the kids liked the pool

clean, cheep, great food, free wifi & petrol station next door

although we got the wifi code it didnt connect at all

free wifi too

wifi not working

the half night listening of crying kids, could be better insulated

family room was big , kids loved it.

i wouldn't recommend this hotel to anyone especially anyone with kids/family

lovely park just outside for the kids to

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

hotel restaurant and bar closed when we arrived at 8:30pm although website said it was open until 1am

the wifi was not working at all in the room.

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

free late check out

wifi is poor in my room

quick shuttle

wifi din't work in our room, so we had to come down to the reception to be able to use it.

the shuttle bus took us from airport to hotel and vice versa

better instructions for wifi in the room, a sheet with basic info could be enough

very efficient reception and shuttle service in spite of the hours gracias!!!!

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

connecting door between the rooms, so if you have small kids it is a problem

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

we tried t order some room service for the kids and we were told it was not available.

kids in one and parents in the other

wifi very slowly

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

location from airport after long flight to catch a good night rest, late check out was nice

husband 2 kids (4 and 5 years old) and i stayed for one night

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

the second bed is a sofa type bed more for kids

we waited so long our kids walked to mcdonalds

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

got charged extras for bringing partner and kids and for parking

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

was a little higher than we usually pay for a stay with 2 kids and 2 children

not good when you have little kids

we stayed a night before our flight. all very good. airport shuttle is very convenient.

poor wifi connection in my room

also, we appreciate yates ha omg breakfast and wifi includes in the price

also bar madrid a block from the hotel had great latte we went a couple times a day

room was clean and wifi was strong

bar wasn't open on saturday night charge for use of garage should have been included in the

limited food options for kids

the pool was nice, towel service and the little gift for the kids

no menu for kids

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club,

the wifi worked well for streaming movies for the kids and doing work

have to overpay if traveling with three kids

the balcony dangerous for the families with little kids.

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me)

pool is ok, would be better if there was another just for kids

there is no actual separation between parent bed and kids

we booked the quadruple room which had bunk beds for the kids

we really enjoyed our stay in a quardable-family room. our two kids loved the

spacious room for 4 people, nicely decorated for kids.

a bit noisy, heard kids yelling at night in the hallway

small room unsafe bank bed for the kids. very high... no safety board...

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

there was a lot of noise outside the room. kids running in the hall at late hours

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there

had to pay for another room because they said kids over 12 could not sleep in bunks

beds for kids were not prepaired, had to look for how to open it (from the wall)

the top bunk bed for the kids needs a safety rail.

the option to accommodate my kids in the same room was fantastic

not a big deal, until you add 2 tired kids to the equation

mily with 3 kids) had a 24 stop in madrid the location was great for us

excellent hotel for the kids, staff were great and room was spacious and clean.

are a family of five with kids

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

the kids were disappointed that the wii console was missing from the lounge.

good facilities for kids

beds aren't suitable for small kids who are in danger of falling off

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

there was a pool, workout room, and even a little kids play area in the lobby

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

not ideal for kids

everything is very cramped with such a small room, loads of luggage and two kids

bathroom shower was too slippery and j was traveling with elders and kids

pool was great for the kids

4 playgrounds for kids around the hotel

all was good. close to airport. free shuttle service.

slow wifi connection in the room.

cleaning, wifi conections,

the pool was small (it looks bigger in the pictures) and the gym needs more equipment.

airport shuttle

very clean and comfortable bed! staff are great! restaurant and bar great to have.

we had travelled all day and booked a hotel with a bar and restaurant but neither were open

parking was across the street.

modern, cosy, beautiful room, beautiful facilities, great wifi por internet conferences

the restaurant/bar offers delicious food from breakfast to dinner; everything we ate there was delicious

very clean with secure parking, an ideal ferry stop over.

great location with secure parking

secure parking

car parking available on site

parking is very secure, i didn't have to unload my motorbike

we were 2 adults and two kids and they treated us wonderfully

from a long flight and my next flight was 12hrs wait, so i decided to book a room for me and my kids to have

the kids enjoyed also the swimming pool

comfortable room - sufficiently spacious for family of 4 (2 adults + 2 kids) with double bed and sofa bed (sofa

great place to stay if you need to be near the airport and if you're traveling with kids as well

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

room service was always on time.

is very close to the metro station and after 20 min you are in the center of madrid breakfast bed gym

room, the pool, the breakfast

lovely terrace with pool but not there long enough to use the pool

also the nice gardens areas and kids zone

nice stuff nice garden good for kids nice pool

bed, pool, playground for kids, airport shuttle and the staff is amazing

there's a great little playplace for kids and lots of green space for them to run around

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

the site you can't add additional bed for kids, by chat they say that's ok to add one and charge you a lot for

i liked the shuttle service, the pool and the location (close to mad cool festival)

no issues with hotel, very modern room, good wifi

had a problen with connecting to the wifi, but they solved it at the reception

the pool, location

there are parks and facilities around for kids as well

they want the kids to responsible for the broken room they gave to us

the wifi kept dropping out - frustrating

gym was to small, only had 3 cardio machines and no space to do other exercise

lots of free parking

we appreciate netflix on the tv for our kids

lack of vegetables at breakfast, noisy kids in room next door

pool beside a building site

pool , the bar , the restaurant, the room , the gym and the breakfast was exelent

hotel has its own shuttle bus service, which is offered as soon as you book the hotel

that evening a huge party of kids arrived at 11pm and ran up and down the corridors screaming and shouting

were no room service facilities, no information about wifi or hotel or local facilities in the room

quality hotel, very clean, accepts pets, nice restaurant, friendly staff

rooms are pet friendly

the gym is listed but actually closed permanently

30 when i was drifting off to sleep and a large family or group of kids arrived

and powerful fridge in room location so good next to burger joint and a chicken joint and several bar restaurants

clean, spacious, easy parking, near motorway, breakfast good. friendly and helpful staff

expensive charge for small pet.

hr reception, easy to find, comfortable, free parking on site, free access to drinks, excellent staff, super

small room but i think it would be great for travellers without kids

location. bar opened 24/7 free parking . location. just 30 min from airport

friendly welcoming hotel easy to find excellent parking very nice evening meal and breakfast excellent value

plenty of parking and wifi

location on long journey south. parking.

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

restaurant or bar open due to it being good friday

no bar or restaurant at night

the gym was quite small but not bad.

the room was clean, with access to fast wifi and the addition of a coffee machine was an added luxury

breakfast is quite expensive even for kids.

great room size and very clean. the bar in the lobby had great priced drinks and food menu

breakfast was good with lots of choice

the pet fee was reasonable

there are malls nearby and we were able to locate a laundromat walking distance to do our laundry after a week

great park behind the hotel if you would like to have a walk or have kids

perfect for travelling with kids

was excellent; if you are traveling with kids, there is a park next to the hotel

the spa was closed on a summer weekend and there is no pool.

the front desk and bar staff were friendly and helpful

bathroom) was very good, bed super comfortable, very quiet throughout the day and a very decent breakfast

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

breakfast is really nice with a variety of foods.

but we were definitely surprised by the incredible breakfast

you don t have to pay for the breakfast of the kids.

very friendly staff, good breakfast :) room service works perfectly

could not get room service.

the gym is very small only one walking machine

overpriced weirdly not good. small rooms. terrible location. tiny gym.