can easily hear next room, no english speaking reception, no proper dining area (there is only a bar in the

there is a bar / restaurant on site but its basic, 3 types of sandwich and 2 types of beer and coffee kind of

location, ample parking, comparatively cheap

parking was in front of the hotel and it was next to a garage for a refill for our next say's long

the parking space

fast wifi

security password on the wifi makes it unsuitable for doing any online banking or other sensitive work

parking easy. quality of room excellent. ease of access from motorway.

clean, modern, friendly front desk staff, parking.

time i had the rear view on the parking, so making a reservation try to get the view on the green

no hot water. golf clubs are not worthy vs its rental fee.

spa/saunas off all time gym in the darkness, lights off we asked for late check-out and we were told not possible

food surprisingly lovely restaurant & bar lovely hostess easy parking close to the hotel nice clean room with

off road parking on my motorbike

it was clean and very pet friendly.

the restaurant and bar was set in a cave and it was wonderful the food was great and well priced

absolutely unacceptable parking

great location with secure parking

car parking available on site

modern, excellent sized room, great wifi, great bathroom, good buffet breakfast, secure parking

parking is very secure, i didn't have to unload my motorbike

very clean with secure parking, an ideal ferry stop over.

we had travelled all day and booked a hotel with a bar and restaurant but neither were open

the restaurant/bar offers delicious food from breakfast to dinner; everything we ate there was delicious

very clean and comfortable bed! staff are great! restaurant and bar great to have.

parking was across the street.

modern, cosy, beautiful room, beautiful facilities, great wifi por internet conferences

small room but i think it would be great for travellers without kids

bar service was open all hours and very reasonable prices

plenty of parking

plenty of parking and wifi

location. bar opened 24/7 free parking . location. just 30 min from airport

pets allowed but not really pet friendly

our room and bathroom were clean, the bed linen and towels were fresh, and the wifi was fast

a plus, but not for the hotel ud83dude00, la dehesa has a self laundry, with decent prices, very useful in the

hotel wifi keeps logging out

room and very comfortable bed; tea kettle, tv, stable wifi; toilette provided with bidet; wide basement parking

good gym 24 h good terraces on the 4th floor

due to covid-19 situation, the bar and the restaurant of the hotel are closed, but just

was impossible to watch tv), lack of kettle, coffee in the room, dark room and bathroom, lack of wifi in the

hotel didn't seem to have any kind of bar or cafe area, except for its main restaurant which was closed when we

no bar or restaurant open even though i had specifically booked a hotel with a restaurant

pet friendly

very accomodating staff, as i travelled with my mother and arrived early we were allowed an early check in as

wifi was not good

good wifi

was dark and wifi was not working

breakfast buffet 14 euros little choices

room was good, the gym

gym is really non existent

in the bathtub stains in the carpet restaurant closes early and they claim 24hours room service

also the brochures say there's 24/7 room service and when we called down for some we were told 'the restaurant

the town was busy with families walking around. bar offering tapas with every drink.

loved the location and the peaceful pool.

weekend so had exclusive use of pool of thur and fri

there is a small swimming pool that it was very needed due to the high temperatures

free parking

wifi didnt reach the room, we always had connection problems

the wifi is weak in the room.

wifi signal was very weak in my room.

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

nice bar area

wifi was good

selected a suite but had to change rooms because of weak wifi

reception, breakfast and bar staff were very friendly, nothing to fault with the staff

the gym. quite basic

the swimming pool is a bonus and the outside gardens are a must visit

we had to leave before the breakfast room was open and the staff made sure we had bagged breakfasts to go

clean, comfy, quiet, easy access with car, sufficiently spacious underground parking, fast wifi, bathtub, safety

we didnt make it to breakfast as the bed was so comfortable, we slept through the alarm

from bar through ventilation system

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

and we were sleeping right above the bar with people shouting till 2am

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

the bar was also not open as early as indicated

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

the location was lovely. the courtyard bar was a hive of activity. lovely food.

the best part was a lovely bar underneath, great value, nice food & friendly service

am) so i had to go elsewhere for breakfast although

wifi with very poor signal

not made aware of breakfast facilities as information in room only detailed room service

wifi password did not work and wifi was therefore not available

the wifi is weak!

location in the heart of alcala de henares - wifi signal is good enogh for online filn

the pool was small and had to be booked

nice with the pool and outdoor terrace

no room service before 11 am

the same with the pool, fabulous roof terrace but they completely failed to create an atmosphere

location. outdoor rooftop pool

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

the bar could be open all day.

no clean and no wifi

wifi could have been better.

the wifi was not working good.

lovely pool, kids enjoyed it

no bar no restaurant

the bar is open until 23 and has reasonable prices

was no food available or room service until 8 pm, which i think is very poor service for a hotel of this quality

the restaurant and bar could improve their timetable and serve food and drinks later.

so nice to have the parking behind the hotel

we parked easily in the hotel car park and connected our car to the ev charger - free charging was a major

ev charging stationud83dudc4d

comfortable beds. no surprises. as expected. available parking.

secure parking and easy to

was given keys to private garden with kids play equipment and swimming pool which was lovely

the kitchenette was a bit limited and rather poorly lit although sufficient.

was given keys to private garden with kids play equipment and swimming pool which was lovely

was given keys to private garden with kids play equipment and swimming pool which was lovely

from as soon as we arrived kids were shouting, banging loudly on doors and running up and down the corridor

very clean and comfortable rooms with enough storage space, a desk, good wifi, quiet air conditioning

the signal of wifi is too weak

pool was excellent, staff so friendly and professional.room was good, breakfast was fine.

the swimming pool and area round it is very nice with good views

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

clean comfortable friendly staff excellent location with parking although it is limited

could not open window as room was above a bar terrace which remained noisy till around 00:30

the price was excellent for 4 people in one room. the air con and wifi was great

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

the wifi is very unstable hence those who travel with work or meeting online will have a big

a bar fridge would be a plus.

no bar where you could relax with a drink, so had to go elsewhere

wifi was very fast and reliable

no bar or restaurant but facilities nearby

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

i went for work travel , i needed good wifi which was not the case

location, room service, breakfast

would love a swimming pool there !

wifi available in the hotel for 4-5 days

free wifi was quite adequate for my needs

as a woman alone with 2 young kids, i felt nervous

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

kids loved the pool

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

swimming pool with kids is a must in this hotel, specially during summer time.

place nice for stay even with kids

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling

it would have been nice to dip in the water while at the hotel with our kids

excellent sound insulation so we weren't bothered by the planes that flew right by us, and my kids and i loved

they will ask you to take 1more room even you bring kids below 12yo

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

not for a kids at all

the bed was extremely comfortable, the kitchen was fully equipped (with utensils, coffee maker, and appliances

we had a room with the kitchen

gym needs some free weights, bench for weights (get a bench that can be made into incline, seat w/

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

we were travelling with kids and booked two rooms asking for neighbouring ones

my wife arrives with 3 little kids alone in the night

more spaces for kids, for example a little playground

the kids liked the pool

rooms are basic but spotless, wifi is fast and location can t be

better instructions for wifi in the room, a sheet with basic info could be enough

was excellent the shuttle transfer, the driver and his english, the cleanliness and comfort of the room and

free airport shuttle service

were no signs anywhere to provide the wifi password so i assumed they did not have it, weird to guess that, i

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

connecting door between the rooms, so if you have small kids it is a problem

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

rooms a bit tired. shame no bar / restaurant.

the wifi is quite bad.

kids in one and parents in the other

we tried t order some room service for the kids and we were told it was not available.

the laundry mat was near by

the attached bar area was very cool and they had a good beer selection

- wifi - location - professionalism - comfortable bed - cleanliness - safety - 24/7 reception

room was clean and wifi was strong

also, we appreciate yates ha omg breakfast and wifi includes in the price

nice personel, early check in and made our stay as confortable as possible with our little

bar wasn't open on saturday night charge for use of garage should have been included in the

wifi connection is slow

the second bed is a sofa type bed more for kids

they give kids a nice little gift when you check in

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

we waited so long our kids walked to mcdonalds

the wifi was not working at all in the room.

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

password for wifi was not provided and phone did not have any instructions for calling front desk so i had to

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

wifi is poor in my room

great place, very comfortable to stay with kids, ideal breakfast. very happy.

the wifi worked well for streaming movies for the kids and doing work

the pool was nice, towel service and the little gift for the kids

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club,

no menu for kids

a bit noisy, heard kids yelling at night in the hallway

spacious clean room, comfy bed and some privacy from the kids, good breakfast

separate bedroom for kids was a plus

spacious room for 4 people, nicely decorated for kids.

accomodation was perfect, we had a room with 4 beds so perfect for the kids

have to overpay if traveling with three kids

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

behind the hotel is really nice park for kids and a lot of greenery and metro is 5 min walk away

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me)

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by,

the half night listening of crying kids, could be better insulated

lovely park just outside for the kids to

family room was big , kids loved it.

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

i wouldn't recommend this hotel to anyone especially anyone with kids/family

got charged extras for bringing partner and kids and for parking

was a little higher than we usually pay for a stay with 2 kids and 2 children

not good when you have little kids

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

there is a gym and some services such as a spa available

the rooms were super clean and the staff were quite friendly. also has a great pool for the kids

had to pay for another room because they said kids over 12 could not sleep in bunks

small room unsafe bank bed for the kids. very high... no safety board...

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

small shower. not an option traveling with kids

the kids absolutely loved the pool and had such a fun time

shuttle service to airport was excellent. the kids liked bunkbeds.

my kids loved the bunked

the top bunk bed for the kids needs a safety rail.

kids couldnt get joy, and that was one of the main reason we choose that hotel

excellent hotel for the kids, staff were great and room was spacious and clean.

good facilities for kids

are a family of five with kids

the kids were disappointed that the wii console was missing from the lounge.

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

there was a pool, workout room, and even a little kids play area in the lobby

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

beds aren't suitable for small kids who are in danger of falling off

although we got the wifi code it didnt connect at all

wifi not working

free wifi too

clean, cheep, great food, free wifi & petrol station next door

pool was great for the kids

4 playgrounds for kids around the hotel

everything is very cramped with such a small room, loads of luggage and two kids

not ideal for kids

bathroom shower was too slippery and j was traveling with elders and kids

was amazing; the room was very cozy and comfortable; the gym was well-equipped; and the location close to the

the location is close to the airport, and they offer a free shuttle

wifi worked perfect

close to the airport, clean, good food and pet friendly.

the swimming pool maybe?

lack of vegetables at breakfast, noisy kids in room next door

we appreciate netflix on the tv for our kids

pool , the bar , the restaurant, the room , the gym and the breakfast was exelent

underground free parking

great pool and bar area. close to airport. clean comfortable rooms

staff was very attentive, the manager was amazing and helpful with our kids needs and the cleanliness is

excellent hotel for family, kids loved it, stayed for a long weekend from ireland

the hotel is great for us 2 adults and 2 kids

the kids enjoyed also the swimming pool

great place to stay if you need to be near the airport and if you're traveling with kids as well

pool was great kids loved it

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

also the nice gardens areas and kids zone

kids in the pool shouting and the pool assistant did not tell anything to them or to their parents

nice stuff nice garden good for kids nice pool

the site you can't add additional bed for kids, by chat they say that's ok to add one and charge you a lot for

poor wifi connection

rooftop pool friendly staff. free shuttle bus mon to friday

- rooftop pool area is very nice & clean

beds, elegant hall (where we could spend time together in the group), good wifi, nice rooms in general

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

very clean. room service people were awesome. free hotel shuttle.

the restaurant and bar of the hotel was closed ( as covid-19 measures) but we found near all necessary

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened

the bar closing a bit early especially for spanish times ud83dude09

you don t have to pay for the breakfast of the kids.

it doesn't really have anything close by so i ordered room service - which wasn't great either

the front desk and restaurant staff were all helpful and a pleasure to deal with, and the bar was a very

overpriced weirdly not good. small rooms. terrible location. tiny gym.

i had the wifi password for free

breakfast is quite expensive even for kids.

staff, very clean and well presented, exceptional service for checking in and maxing breakfast

there are malls nearby and we were able to locate a laundromat walking distance to do our laundry after a week

i would have like room service to be available at more extended hours

one at room service spoke english

was excellent; if you are traveling with kids, there is a park next to the hotel

perfect for travelling with kids

great park behind the hotel if you would like to have a walk or have kids

didn t tell us prior to our arrival that they don t have the wellness and spa centre anymore and it was the

poor and unstable wifi connection without any solution from hotel personal