could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

com could be more helpful with directions and address) plenty of parking

easy to find, just off the motorway and private parking

distance from the road noise and hence the reception area meant that the wifi signal was practically non existant

parking was easy

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

internet worked well, but the wifi is not secure (it seems to have no encryption)

the breakfast was beautiful but the price was a little steep

breakfast is excellent

breakfast pricey

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

the room was clean, with access to fast wifi and the addition of a coffee machine was an added luxury

wifi was terrible and not suitable for anything

restaurant or bar open due to it being good friday

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

we're 2 adults and 3 big kids, ordered quadra room with bathroom

stayed there with two kids

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

wifi, possibility of using the printer and a booking for the shuttle service

we ask for a connecting room which they were unable to gives us given we were 5 (3 kids)

was traveling around spain/portugal with my 2 kids (14 & 19)

they don't have a playground for kids as it states on the facilities.

had a family suite which is technically 2 rooms with was great with 2 kids

would have been nice to get connecting rooms for us and kids, but maybe the property could not provide that

in the original booking i suppose to get a double bed and two individual beds for the kids (they don't like to

chose it because it offered separate beds for the kids but when we arrived there was only couch beds

there is no spa in the hotel

wifi was not perfect

was ok, however when using the telephone for room service (room 223) it was completely loose

the fact that there is a pool is a massive advantage for the kids

booked a room for 2 adults,2 kids and 1 baby at the time of booking the manager told us that the cot was an

views, the room and little patio area, the comfortable bed, the decor, the gardens, swimming pool and food

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

pet friendly, very relaxing atmosphere, lots of character, quirky but very well decorated, very

the driver of the shuttle to the airport was very nice and helpful to a single mom with 2 young kids who traveled

a little noisy due to thin walls and lots of kids.

my husband and i had to carry everything after a 12 hour flight plus 2 kids

stayed with my 3 kids and it was quite a hassle that we couldn't have 2 rooms connected to each other

room very clean, good breakfast.

lots of kids in and out of the pool, i would ve liked to see a bit more maintenance

the swimming pool, whirlpool and fitness room nearby science museum for kids shops, groceries nearby busses

smoke (i arrived at 11:30 so was too tired to ask to change rooms, plus the hotel was full of kids from a football

service on weekend, no reason other than dont work weekends, could not enjoy pool too many kids, no kettle in

play area for kids

the staff very helpful the room and play machine free fir kids too

no surprises, good value for money. kids enjoyed the stay.

screaming kids in room above us for 2 nights. sounded like they were unsupervised

great little bar and food

quite essential rooms quite cheap breakfast

midnight the wifi had some problems with connectivity but its for us is not a major issue since we wanted to

clean, airport shuttle, price and nice location

close to the airport. free shuttle service 24 hours.

i arrived very late, i forgot to ask for a wifi password, and didn't find it anywhere written in the room

to go to the airport in the morning, the staff kindly arranged free shuttle, which is great

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

rooms a bit tired. shame no bar / restaurant.

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

also bar madrid a block from the hotel had great latte we went a couple times a day

early check in time

wifi was a bit slow

great location in a cute town- close to restaurants and the bar next door is

the wifi signal is strong throughout the property and bars and restaurants surround hotel

a bit noisy, heard kids yelling at night in the hallway

spacious clean room, comfy bed and some privacy from the kids, good breakfast

separate bedroom for kids was a plus

we booked the quadruple room which had bunk beds for the kids

spacious room for 4 people, nicely decorated for kids.

we tried t order some room service for the kids and we were told it was not available.

kids in one and parents in the other

the wifi was

it has good facilities (a/c and wifi) and the staff are helpful

very clean and modern. great washroom. they allowed an early check in.

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

husband 2 kids (4 and 5 years old) and i stayed for one night

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club,

we booked family room with 2 adults ( king bed) and 2 kids ( 2 single beds)

no menu for kids

limited food options for kids

the wifi worked well for streaming movies for the kids and doing work

we appreciate netflix on the tv for our kids

lack of vegetables at breakfast, noisy kids in room next door

it s very close to the airport, and we used the shuttle bus, which was really convenient

great pool and bar area. close to airport. clean comfortable rooms

underground free parking

there was a pair with spoiled kids nextdoor and did not take proper care of them, but this is not the fault of

kitchen cutlery should include scissors

breakfast included in the price was a bonus too

there was a kitchen with all the equipment for cooking; however, i did not use the kitchen as the canteen in

wifi is a bit weak to my knowledge

lovely pool, kids enjoyed it

good location, easy parking

wifi in our room was zero no signal ud83dudcf6 i had to go out to the swimming pool to get

lovely pool, kids enjoyed it

the pool is great but i didn't use it because of the outside temperature

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

a bar fridge would be a plus.

room service option or somewhere to buy coffee etc

no bar where you could relax with a drink, so had to go elsewhere

no bar or restaurant

looks old fashioned - no bar - average breakfast and cleanness

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available

reception staff were excellent. bar and restaurant staff less so

clean, cozy, nice personal, tasty breakfast

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

very good breakfast all in all very good value for money

wifi available in the hotel for 4-5 days

i went for work travel , i needed good wifi which was not the case

would love a swimming pool there !

wifi was correct

location, room service, breakfast

we left our car in their private parking, which is securely closed at night, and relied on public transportation

no restaurant or bar available

a hotel catering for mainly business travelers cannot have bad wifi.

really don t understand the fact the hotel have no bar or restaurant service on a holiday day , it is a 4 star

easy access, free parking and friendly staff

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

very comfortable bed, great wifi coverage, cleanliness;

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

gym

large tv, bedroom heating, comfortable and large beds. free car parking.

my only complaint, an erratic wifi connection, seems to have been fixed recently.

good value for the money, fair for a one night stay in business travel, with free parking.

beds and showers were excellent. parking was super easy and available for free.

location north of madrid where we enjoyed peaceful evening walks and found things for all our kids to enjoy

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

because my kids loved the place

wifi reception was a bit poor in my room and i was dropping out from teleconferences every now and

the breakfast was a good deal for 6 euros, and had a good variety--nice bread rolls and some ham/cheese

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

have to overpay if traveling with three kids

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by,

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me)

the balcony dangerous for the families with little kids.

booked this hotel because of the gym and the pool which the advertised on this site

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

excellent decor, very stylish, great mini bar & food

there is no restaurant in the hotel. just room service with poor variety of food

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

room was very comfortable (2 adults and 2 kids), shuttle to the airport is a great service

there was a lot of noise outside the room. kids running in the hall at late hours

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there

noisy neighborhood outside and poor sound insulation, heard kids playing outside the room

small shower. not an option traveling with kids

no info pamplet in room to provide information for services wifi was insecure, weak and too slow to work i

no hot water, restaurant was closed on a friday night for dinner, and wifi was not dependable

excellent breakfast,very comfortable bed,very nice room.

did not have the breakfast.

hotel doesn't offer some type of fish/ shellfish in the breakfast buffet

you don t have to pay for the breakfast of the kids.

the gym is very small only one walking machine

it doesn't really have anything close by so i ordered room service - which wasn't great either

very friendly staff, good breakfast :) room service works perfectly

qr code with room service menu does not work

room is good size for travelling with two kids

it would have been nice to dip in the water while at the hotel with our kids

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling

they will ask you to take 1more room even you bring kids below 12yo

no kids play but it s ok

my wife arrives with 3 little kids alone in the night

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

we were travelling with kids and booked two rooms asking for neighbouring ones

the kids liked the pool

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

not for a kids at all

also i was very happy with pet friendly policy and my large german shepard enjoyed his stay too

it has also a small nice gym that i enjoyed using and the staff was super nice

bien el gym, el cuarto, el transporte, pude hacer el cehck out later a un precio razonable y sin

wifi was ok

the restaurant and bar had good food as well

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

wifi is poor in my room

in the hotel room there was no information about the wifi accept for a note saying, go to the reception for

the staff was very friendly. was travelling with 3 kids and they loved it.

comfortable room - sufficiently spacious for family of 4 (2 adults + 2 kids) with double bed and sofa bed (sofa

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

the hotel is great for us 2 adults and 2 kids

great place to stay if you need to be near the airport and if you're traveling with kids as well

lots of kids running around, doors banging, kids screaming until midnight

easy of accessing shuttle bus, proximity to airport, cleanliness, price.

hotel employees are friendly and very helpful, the only thing i don't like that the breakfast was not included

i took the shuttle at 08:30 am (after registering the day before) to terminal 4

30 ) and got a packed breakfast

there was a pool, workout room, and even a little kids play area in the lobby

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

beds aren't suitable for small kids who are in danger of falling off

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

as a woman alone with 2 young kids, i felt nervous

swimming pool with kids is a must in this hotel, specially during summer time.

kids loved the pool

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

ev charging stationud83dudc4d

the wifi was down for a day and it was coming really bad smell from the drains in the bathroom

- nice, clean and modern rooms - lively bar downstairs - fair price - free on-site parking

good wifi and pleasant bar

we had a small dog with us and we were allowed to take our breakfast into the reception lobby and eat there

got charged extras for bringing partner and kids and for parking

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

was a little higher than we usually pay for a stay with 2 kids and 2 children

not good when you have little kids

shuttle was easy between the airport

bathroom shower was too slippery and j was traveling with elders and kids

4 playgrounds for kids around the hotel

not ideal for kids

everything is very cramped with such a small room, loads of luggage and two kids

pool was great for the kids

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

not a deal breaker at all, just an observation as one of my kids was looking to have a bath

wifi was bad

room size was good for me and the room very clean, receptionist and room service was very good

wifi is high speed

kids loved the pool

shuttle service to airport was excellent. the kids liked bunkbeds.

the top bunk bed for the kids needs a safety rail.

the kids absolutely loved the pool and had such a fun time

beds for kids were not prepaired, had to look for how to open it (from the wall)

good facilities for kids

are a family of five with kids

excellent hotel for the kids, staff were great and room was spacious and clean.

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

the kids were disappointed that the wii console was missing from the lounge.

room is fine. gym not good, extremly small. breakfast is ok, but had better in spain

the swimming pool maybe?

cleaning, wifi conections,

friendly staff, clean modern rooms, pool and close to the metro!! perfect

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

mini bar better stocked and corkscrew in room.

could not get boiling water and the staff refused to provide a container for carrying water from bar to the room

no waste basket, waterheater in the room. wifi failed regularly.

nice with the pool and outdoor terrace

good sized room with lovely balcony and spa bath

wifi didnt reach the room, we always had connection problems

the wifi is weak in the room.

wifi signal was very weak in my room.

bad wifi

the wifi was really weak (also no cell network).

wifi password did not work and wifi was therefore not available

wifi with very poor signal

the wifi is weak!

the wifi signal in the room was poor.

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

from bar through ventilation system

and we were sleeping right above the bar with people shouting till 2am

airport shuttle, proximity to airport, pool and playground for kids

pool was great kids loved it

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

nice stuff nice garden good for kids nice pool

also the nice gardens areas and kids zone

in the room to get some privacy but still be close to the kids, even included a small

the restaurant was closed and they do not have room service

of the few hotels in madrid with a pool, it's 15-20 mins to the main sqaure via the metro system

the breakfast was good, but there is no room service at the breakfast time, we wanted to order just coffee in

wifi a bit intermittent

the location was lovely. the courtyard bar was a hive of activity. lovely food.

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

the bar was also not open as early as indicated

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

am) so i had to go elsewhere for breakfast although

rooftop was closed. would be nice to be able to chill there even if the pool is not opened.

the ev charger is in the garage but they won't help you if there is any issue as the service should is

having drinks at the beautiful bar was the best way to start the evening

areas i really liked the decoration and style of the hotel - especially the reception area the gym was excellent

room service menu provided in the room wasn't actually the menu

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

wifi signal was poor in the lobby and non existent in our bedroom at the rear of the hotel

good restaurant and nice bar with tables in square outside

wifi did not work at all last

nice bar with outside seating areas to enjoy the sites in the beautiful square

the site you can't add additional bed for kids, by chat they say that's ok to add one and charge you a lot for

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

room was perfect, with a small kitchenette (microwave, kettle, tap, cutlery, plates) and the bathroom was spacious

and varied breakfast of high quality clean, comfortable and quiet rooms with great wifi

hotel is very close to both bus and metro station and also provides airport shuttle

the gym. quite basic

maybe too much veneer covered wood for my taste but lounge area and bar and breakfast all wonderful

the only solution was to order hot water from the kitchen or as room service

i couldn t locate a room service menu or mini bar price list

the bar is really worth going - quiet atmosphere, good drinks and food, very welcoming personnel

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

i wish room service was 24 hours or different time

wifi worked seamlessly

very clean. room service people were awesome. free hotel shuttle.

free wifi was not reliable

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

room service was available and room had a mini bar also

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

not far from the hotel is a lovely walk near a river, perfect for walking with a pet

wifi, horrible pillows, asked for a double room and got twins, couldn t get the tv to work,

hotel wifi keeps logging out

pets allowed but not really pet friendly

room and very comfortable bed; tea kettle, tv, stable wifi; toilette provided with bidet; wide basement parking