clean, cheep, great food, free wifi & petrol station next door

although we got the wifi code it didnt connect at all

free wifi too

wifi not working

they want the kids to responsible for the broken room they gave to us

there are parks and facilities around for kids as well

terrible wifi - nearly useless

always miss the entrance to the hotel parking and need to go around and try a 2nd time

there are parks and facilities around for kids as well

30 when i was drifting off to sleep and a large family or group of kids arrived

and powerful fridge in room location so good next to burger joint and a chicken joint and several bar restaurants

the bar restaurant was very good. room was a good size and we had our dog too.

bar on site and restaurant if needed, others nearby

small parking spaces

that evening a huge party of kids arrived at 11pm and ran up and down the corridors screaming and shouting

the gym is listed but actually closed permanently

lifts had a unpleasant, but not bearable smell, pet friendly hotel

running machine in the gym was broken and i nearly hurt myself

free parking pet friendly clean

for a place that s family oriented do they find it acceptable for kids to go at cancer hour to the

the peaceful area of the complex, the employees, the rental bikes, and the safety of having the kids play

great place to travel with kids.

nice green area with great swimming pool. good activities for the kids.

staff was exceptional but the two breakfast waiters seemed short and annoyed with my two kids)

there was no wifi

free parking, quick check in

wifi in the room

location, comfort & cleanliness but no wifi in rooms

to get to and from madrid, didn't like that we had to pay 8 extra a day per person for a breakfast meal, wifi

swimming pool with kids is a must in this hotel, specially during summer time.

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

as a woman alone with 2 young kids, i felt nervous

kids loved the pool

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

lovely park just outside for the kids to

the half night listening of crying kids, could be better insulated

i wouldn't recommend this hotel to anyone especially anyone with kids/family

family room was big , kids loved it.

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

lots of kids running around, doors banging, kids screaming until midnight

30 ) and got a packed breakfast

wifi service totally useless unless it was upgraded to a paid service

booked this hotel to enable an early flight to hamburg

and friendly, the room was clean and modern (with excellent air conditioning) and the breakfast was quite good

wifi available in the hotel for 4-5 days

wifi was correct

location, room service, breakfast

would love a swimming pool there !

free wifi was quite adequate for my needs

room is good size for travelling with two kids

it would have been nice to dip in the water while at the hotel with our kids

:) special greetings for the lady in the restaurant as she was very helpful and friendly with our kids

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling

place nice for stay even with kids

wifi strong bed was oke

looks old fashioned - no bar - average breakfast and cleanness

no bar or restaurant

wifi was very fast and reliable

a bar fridge would be a plus.

not for a kids at all

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

very clean and great staff. breakfast was wonderful.

weak wifi

having a few sandwiches or snacks at the bar or in a vending machine would be nice - i arrived late and hadn

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

the wifi is very unstable hence those who travel with work or meeting online will have a big

more spaces for kids, for example a little playground

we were travelling with kids and booked two rooms asking for neighbouring ones

the kids liked the pool

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

the wifi was not working at all in the room.

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

free late check out

wifi is poor in my room

not good when you have little kids

got charged extras for bringing partner and kids and for parking

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

was a little higher than we usually pay for a stay with 2 kids and 2 children

swimming pool was not operational

the kids were disappointed that the wii console was missing from the lounge.

excellent hotel for the kids, staff were great and room was spacious and clean.

are a family of five with kids

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

good facilities for kids

my kids loved the bunked

the top bunk bed for the kids needs a safety rail.

beds for kids were not prepaired, had to look for how to open it (from the wall)

the option to accommodate my kids in the same room was fantastic

not a big deal, until you add 2 tired kids to the equation

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

there was a pool, workout room, and even a little kids play area in the lobby

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

beds aren't suitable for small kids who are in danger of falling off

wifi wasn't good at all.

no airport shuttle. not many choices for restaurants around really... just bar cafes.

need some english channels on tv. bar area could be a bit more comfortable

i had dinner at the bar for less than 10 euros before tip, and it was really good bot just value but good food

wifi is kind of slow.

bathroom shower was too slippery and j was traveling with elders and kids

everything is very cramped with such a small room, loads of luggage and two kids

not ideal for kids

pool was great for the kids

4 playgrounds for kids around the hotel

there was a lot of noise outside the room. kids running in the hall at late hours

noisy neighborhood outside and poor sound insulation, heard kids playing outside the room

room was very comfortable (2 adults and 2 kids), shuttle to the airport is a great service

had to pay for another room because they said kids over 12 could not sleep in bunks

small room unsafe bank bed for the kids. very high... no safety board...

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

had two twin rooms connected as we were traveling with 2 small kids

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by,

behind the hotel is really nice park for kids and a lot of greenery and metro is 5 min walk away

paid for half board due to the fact we were travelling with small kids

arrived very late and left early but: staff very accommodating good wifi decent breakfast

swimming pool and location close to metro

comfortable beds, overlooking the pool

shuttle from the airport was waiting when i arrived (more frequent than some other hotels)

gym on site is a plus

breakfast is quite expensive even for kids.

one at room service spoke english

provide these and as i had business meetings over the period of my stay i was forced to pay for laundry service

varied breakfast and many options in the buffet! and ofcourse it was yummy! :)

poor wifi reception

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

and pool were great, the gym is a great addition

great location. nice reception. pet friendly

your charges at your swimming pool bar were different every time u went for the same order

room, the pool, the breakfast

husband 2 kids (4 and 5 years old) and i stayed for one night

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

we waited so long our kids walked to mcdonalds

the second bed is a sofa type bed more for kids

the pool was nice, towel service and the little gift for the kids

we booked family room with 2 adults ( king bed) and 2 kids ( 2 single beds)

great place, very comfortable to stay with kids, ideal breakfast. very happy.

no menu for kids

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club,

we tried t order some room service for the kids and we were told it was not available.

kids in one and parents in the other

it has good facilities (a/c and wifi) and the staff are helpful

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

size room, wifi was good, clean and comfortable, staff were polite and helpful

very efficient reception and shuttle service in spite of the hours gracias!!!!

quick shuttle

the wifi was good as well

midnight the wifi had some problems with connectivity but its for us is not a major issue since we wanted to

morning (airport shuttle runs 24/7) and the room was brilliant, comfy bed, extra blanket, free wifi and very

connecting door between the rooms, so if you have small kids it is a problem

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

wifi

is no wifi in the rooms (2nd floor) but you can go to a common area where there is free access (so, not

the site you can't add additional bed for kids, by chat they say that's ok to add one and charge you a lot for

staff/food/pool

there was a pool on the roof which was nice to relax with a book while waiting to fly out the next day

well equipped kitchen

and varied breakfast of high quality clean, comfortable and quiet rooms with great wifi

good wifi and bed

really bad wifi

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

staff very helpful and kept bar open for cold beers after concert

breakfast options for the cost

room was cosy, comfortable, clean. breakfast was just good enough. staff was kind.

well situated for getting back on the main motorway after an overnight stop, we ll stocked bar and bar snacks

staff are so helpful and kind, breakfast is very good and at night, a limited menu but the pizzas where very

so nice to have the parking behind the hotel

were ample parking spaces when we arrived

breakfast was good, just maybe they took a bit of time to replace cups and mugs, also little

also bar madrid a block from the hotel had great latte we went a couple times a day

room was clean and wifi was strong

friendly staff, clean and comfortable room, and stable wifi

was my third time at this hotel, i love the small town atmosphere, we went to a bar every night for a cana

great location in a cute town- close to restaurants and the bar next door is

pool was great kids loved it

there's a great little playplace for kids and lots of green space for them to run around

nice stuff nice garden good for kids nice pool

also the nice gardens areas and kids zone

airport shuttle, proximity to airport, pool and playground for kids

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

breakfast is served in a cafeteria nearby, for hungry lithuanian is very limited: glass of orange

very dissapointing thing was that we asked if the laundry was available

the hotel, the room, the wifi, the parking, the breakfast. pretty much everything...

was basic, in the very noisy public bar next door

separate bedroom for kids was a plus

we really enjoyed our stay in a quardable-family room. our two kids loved the

perfect for kids

great with kids, our room had a bunk bed that the kids loved and even had frozen and ice age themed walls for

a bit noisy, heard kids yelling at night in the hallway

breakfast was quite expensive at 9 euro per person (no discount for kids)

the pool was a good size for kids to splash in

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

we had disappointed kids and adults

lovely pool, kids enjoyed it

wifi in our room was zero no signal ud83dudcf6 i had to go out to the swimming pool to get

gym and spa

breakfast was very basic, could be better. there was no service for the bar at the pool.

good free parking

was excellent; if you are traveling with kids, there is a park next to the hotel

perfect for travelling with kids

great park behind the hotel if you would like to have a walk or have kids

room good but we were on the top floor so had no view gym really well equipped airport shuttle absolute

complimentary storage for luggage ahead of my stay free airport shuttle friendly reception next to park and

gorgeous. clean. shared kitchen always clean and replenished

does not say the kitchen area is shared with other guests

the property has several rooms available and a shared kitchen and laundry room

big tv and free wifi in the room

kitchen with coffee, room with iron and washing machine

there were a lot of families, so many kids running around until the late hours

there were toiletries even for the kids

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

solid wifi

114 had some loud noises that we could hear from outside the room like a laundry or motor running

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

great place to stay if you need to be near the airport and if you're traveling with kids as well

remind the kids not to run

the staff was very friendly. was travelling with 3 kids and they loved it.

the hotel is great for us 2 adults and 2 kids

no clean and no wifi

the wifi was not working good.

wifi could have been better.

the bar could be open all day.

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

room and beds were more than big enough to fit my 2 kids and 2 adults

the staff were very nice to my kids. the airport shuttle is extremely convenient.

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

she did not provide/mention about wifi information when check in

wifi was frustrating as every other day or so it kept signing me out

modern attire, comfy beds, pretty roof pool

no room service, not even for a coffee and when we requested a drink, we were told to go to the petrol

it was more of a snack bar - we were expecting better breakfast was ok - but there were no staff around at all

the same with the pool, fabulous roof terrace but they completely failed to create an atmosphere

wifi signal didn't reach my room; ended up having to change rooms

great pool in a sunny spot

the breakfast was delicious as well

a really classy, comfortable hotel. very good breakfast and kind staff.

room service was fast and efficient, and the mini bar had just the right amount of

the bar was also not open as early as indicated

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

the best part was a lovely bar underneath, great value, nice food & friendly service

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

am) so i had to go elsewhere for breakfast although

location in the heart of alcala de henares - wifi signal is good enogh for online filn

the wifi is weak!

not made aware of breakfast facilities as information in room only detailed room service

wifi password did not work and wifi was therefore not available

the wifi was really weak (also no cell network).

my kids love it and definitely will stay again in the future

bed may come as two single beds combined together, for me it is ok, but it might be dangerous for kids/family

swimming pool is little more than paddling pool for kids to be honest

only thing to mention is the lack of breakfast options if you don't want to spend 20 a head (kids eat free)

wifi was terrible, i was not even able to send emails because there was not enough bandwidth, i was

helpful staff the hotel was spotless with a lovely bar to relax in very near to metro stations and local cafes

they do not have room service as well

wifi is so slow

bar lady wasn t as friendly and welcoming as the other staff

great staff, good room service

relaxing - can chill out with free food and drink on tap - great with kids as never hungry or any need to drag

the windows don't isolate very well and there is a playground on the other side, luckily kids went home by 9pm

free snacks bar

wifi kept dropping out.

wifi was speedy enough for me to run an online lesson too

delicious breakfast with special pancakes for the kids

hotel is great for solo travelers or couples, but not ideal for families, especially with small kids

of the breakfast food items weren't good quality eg the sausages tasted like they came out from a tin, the

cooking) and dinners, with simple and very satisfying 3-course menues, which we enjoyed in the bar area, watching

great room, breakfast, bar and staff.

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

from bar through ventilation system

and we were sleeping right above the bar with people shouting till 2am

the wifi signal in the room was poor.

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

breakfast is expensive, better to go in the bar in the main street where you will find good spanish

i didn't have time to use the spa and the swimming pool was now closed for the autumn/winter

full of light and spaces to rest and enjoy

the swimming pool was a plus during the hot summer in spain

early check in was possible