location, room service, breakfast

wifi available in the hotel for 4-5 days

wifi was correct

free wifi was quite adequate for my needs

i went for work travel , i needed good wifi which was not the case

wifi was very fast and reliable

a bar fridge would be a plus.

looks old fashioned - no bar - average breakfast and cleanness

no bar where you could relax with a drink, so had to go elsewhere

room service option or somewhere to buy coffee etc

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

the wifi is very unstable hence those who travel with work or meeting online will have a big

swimming pool with kids is a must in this hotel, specially during summer time.

kids loved the pool

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

as a woman alone with 2 young kids, i felt nervous

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

lots of kids running around, doors banging, kids screaming until midnight

room service was quick, but the food (club sandwich)

easy airport shuttle, friendly staff, room have everything you need. perfect for airport hotel.

wifi charging easy to access

thought i had free wifi, but they said no and charged me 6 per day

place nice for stay even with kids

it would have been nice to dip in the water while at the hotel with our kids

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling

no kids play but it s ok

not for a kids at all

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

the gym was really small

clean rooms, nice staff, good breakfast, clean and small gym

also i was very happy with pet friendly policy and my large german shepard enjoyed his stay too

lovely pool, kids enjoyed it

air conditioning not working pool only open in the afternoon spa closed

pool nice but closed

the spa was great and it is open from 9.30am to 10.30pm.

the rooms and the swimming pool

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

the kids liked the pool

we were travelling with kids and booked two rooms asking for neighbouring ones

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

more spaces for kids, for example a little playground

we had a small dog with us and we were allowed to take our breakfast into the reception lobby and eat there

why don't hotels have a rate for a pet room

plenty parking spaces.

breakfast is awesome

so nice to have the parking behind the hotel

the half night listening of crying kids, could be better insulated

i wouldn't recommend this hotel to anyone especially anyone with kids/family

lovely park just outside for the kids to

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

family room was big , kids loved it.

free late check out

the shower area (tub) is unsafe, it has no grab bar in case you are falling down inside the tub.

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

the restaurant and bar had good food as well

in the hotel room there was no information about the wifi accept for a note saying, go to the reception for

stayed there with two kids

we're 2 adults and 3 big kids, ordered quadra room with bathroom

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

we're 2 adults and 3 big kids, ordered quadra room with bathroom

was a little higher than we usually pay for a stay with 2 kids and 2 children

got charged extras for bringing partner and kids and for parking

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

not good when you have little kids

gym & location

airport shuttle works a treat

rooms are basic but spotless, wifi is fast and location can t be

strong wifi and some in-room television options

i arrived very late, i forgot to ask for a wifi password, and didn't find it anywhere written in the room

the shuttle bus took us from airport to hotel and vice versa

i was not able to connect to the wifi.

it was more of a snack bar - we were expecting better breakfast was ok - but there were no staff around at all

good sized room with lovely balcony and spa bath

bar and terrace outside looked nice but unfortunately no staff were there

cold food (that should be hot) no mini bar as advertised

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

wifi

large room&bathroom. friendly, english speaking staff. close to metro. fast wifi

kids in one and parents in the other

we tried t order some room service for the kids and we were told it was not available.

the laundry mat was near by

it has good facilities (a/c and wifi) and the staff are helpful

i loved how late check out was an option !!!

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

we waited so long our kids walked to mcdonalds

the second bed is a sofa type bed more for kids

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me)

have to overpay if traveling with three kids

paid for half board due to the fact we were travelling with small kids

the balcony dangerous for the families with little kids.

the kids absolutely loved the pool and had such a fun time

not a big deal, until you add 2 tired kids to the equation

kids couldnt get joy, and that was one of the main reason we choose that hotel

beds for kids were not prepaired, had to look for how to open it (from the wall)

the option to accommodate my kids in the same room was fantastic

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

the kids were disappointed that the wii console was missing from the lounge.

good facilities for kids

are a family of five with kids

excellent hotel for the kids, staff were great and room was spacious and clean.

had to pay for another room because they said kids over 12 could not sleep in bunks

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

the rooms were super clean and the staff were quite friendly. also has a great pool for the kids

noisy neighborhood outside and poor sound insulation, heard kids playing outside the room

the wifi is weak!

not made aware of breakfast facilities as information in room only detailed room service

wifi with very poor signal

good wifi

wifi password did not work and wifi was therefore not available

no menu for kids

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club,

the wifi worked well for streaming movies for the kids and doing work

the pool was nice, towel service and the little gift for the kids

we booked family room with 2 adults ( king bed) and 2 kids ( 2 single beds)

the wifi signal is strong throughout the property and bars and restaurants surround hotel

friendly staff, clean and comfortable room, and stable wifi

wifi connection is slow

nice pool bar at the corner 4

bar wasn't open on saturday night charge for use of garage should have been included in the

the location was lovely. the courtyard bar was a hive of activity. lovely food.

am) so i had to go elsewhere for breakfast although

the bar was also not open as early as indicated

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

the best part was a lovely bar underneath, great value, nice food & friendly service

the bar could be open all day.

all night no wifi and dirty

the wifi was not working good.

wifi could have been better.

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

there was a pool, workout room, and even a little kids play area in the lobby

beds aren't suitable for small kids who are in danger of falling off

perfect for kids

spacious clean room, comfy bed and some privacy from the kids, good breakfast

a bit noisy, heard kids yelling at night in the hallway

we really enjoyed our stay in a quardable-family room. our two kids loved the

accomodation was perfect, we had a room with 4 beds so perfect for the kids

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

from bar through ventilation system

and we were sleeping right above the bar with people shouting till 2am

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

good restaurant and nice bar with tables in square outside

no wifi in the room

nice bar area

poor wifi in my room.

wifi signal was very weak in my room.

wifi didnt reach the room, we always had connection problems

the wifi is weak in the room.

clean, efficient nice pool area and close to the plaza.

big rooms, comfy bed, good wifi and very good

room/gym limited

breakfast was fantastic - large varied choice

early check in was possible

not ideal for kids

pool was great for the kids

bathroom shower was too slippery and j was traveling with elders and kids

4 playgrounds for kids around the hotel

everything is very cramped with such a small room, loads of luggage and two kids

the swimming pool maybe?

pet fees, we paid 80 euro for the room and were charged another 50 for the dogs

slow wifi connection in the room.

shittle driver didnt help much with baggage even i was carrying a pet and i didnt have hamds

to room, early check-in staff friendly and spoke english free shuttle to airport desk available, wifi access

only alternative is mcdonalds next door, a friendly bar at 200m walking distance and a lidl supermarket next

the reception was very helpful and the breakfast was at continental standard level

breakfast buffet 14 euros little choices

and eggs at breakfast should be sure not to be cold

booked a junior suite, wifi not working

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

free wifi was not reliable

and pool were great, the gym is a great addition

our arrival at barajas airport, we were picked by the hotels courtesy taxi

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened

clean, cheep, great food, free wifi & petrol station next door

wifi not working

although we got the wifi code it didnt connect at all

free wifi too

pool was great kids loved it

bed, pool, playground for kids, airport shuttle and the staff is amazing

there's a great little playplace for kids and lots of green space for them to run around

kids in the pool shouting and the pool assistant did not tell anything to them or to their parents

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

the site you can't add additional bed for kids, by chat they say that's ok to add one and charge you a lot for

how close it was to the airport, and the free shuttle was a definite added bonus

a little tough to find eating options in area. no shuttle due to covid.

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

one told us that the shuttle service must be booked 24h in advance

the staff was very friendly. was travelling with 3 kids and they loved it.

the hotel is great for us 2 adults and 2 kids

from a long flight and my next flight was 12hrs wait, so i decided to book a room for me and my kids to have

comfortable room - sufficiently spacious for family of 4 (2 adults + 2 kids) with double bed and sofa bed (sofa

excellent hotel for family, kids loved it, stayed for a long weekend from ireland

breakfast is quite expensive even for kids.

the gym room shall include more equipment.

for breakfast could be larger as the dining area was often did not enough tables for all the guests

tne reception staff were friendly and polite, the room clean and impressive, the bar staff especially friendly

wifi wasn t working in the room, because aluminum windows create effect of faraday cage

lack of vegetables at breakfast, noisy kids in room next door

we appreciate netflix on the tv for our kids

clean modern hotel, nice vibe in bar area

the airport shuttle was always on time, making transfers super easy, and the staff were very helpful

i was also impressed by the laundry service via wewash app

the wifi service was fairly speedy, and the television's ability to alter the language to english was

not far from the hotel is a lovely walk near a river, perfect for walking with a pet

hotel wifi keeps logging out

pets allowed but not really pet friendly

wifi, horrible pillows, asked for a double room and got twins, couldn t get the tv to work,

great park behind the hotel if you would like to have a walk or have kids

perfect for travelling with kids

was excellent; if you are traveling with kids, there is a park next to the hotel

excellent room service

1am when the bar was closed we could not get ice or a soft drink

need some english channels on tv. bar area could be a bit more comfortable

nice clean room and larger than expected wifi very good cafe/restaurant good value and good food carparking good

not very good signal of the wifi

wifi wasn't good at all.

very poor wifi. not good wifi in the rooms

we had disappointed kids and adults

kids went to the pool about 45 min prior to closing, and the lifeguard had decided to treat the

impossibly to get a cab from the hotel with two kids unless you carry a car seat

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

breakfast options for the cost

pillows were too high + poor breakfast, for 15 eur/ per person i would expect a better

it was nice and clean! comfy bed and duvet. decent breakfast.

staff very helpful and kept bar open for cold beers after concert

room, no bottle of water, no slippers and the wifi was always disconnecting

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

small hallways and poor wifi connections

breakfast on weekends is free

320 for a 2* hotel with no bar facilities is a bit expensive

the hotel, the room, the wifi, the parking, the breakfast. pretty much everything...

good wifi and bed

you don t have to pay for the breakfast of the kids.

that the bar was not open all the time

overpriced weirdly not good. small rooms. terrible location. tiny gym.

could not get room service.

the bar is closer in the weekend.

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

the staff were very nice to my kids. the airport shuttle is extremely convenient.

room and beds were more than big enough to fit my 2 kids and 2 adults

variety of breakfast

room and beds were more than big enough to fit my 2 kids and 2 adults

there are parks and facilities around for kids as well

they want the kids to responsible for the broken room they gave to us

the parking lot is huge and free

free secure parking, nice rooms, comfortable bed and good fast wifi

always miss the entrance to the hotel parking and need to go around and try a 2nd time

there were a lot of families, so many kids running around until the late hours

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

there were toiletries even for the kids

114 had some loud noises that we could hear from outside the room like a laundry or motor running

breakfast was very good and presilla in breakfast was great too

the people in the room across from me were very loud and banging things around - parents with 2 kids

a bit far from city center but very pleasant and safe area / has teddy bears to welcome the kids and adults/

please fix the wifi, it does not work

away from the city but not so much since you can ride the metro two blocks away, excellent room service

is a small hotel in a quiet residential area of madrid with attached bar and restaurant

pet-friendly, parking and electric charging

i wouldnt recommend staying for business poor wifi and no usb charges in the room

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

clean and large room. small gym.

relaxing - can chill out with free food and drink on tap - great with kids as never hungry or any need to drag

the windows don't isolate very well and there is a playground on the other side, luckily kids went home by 9pm

gym in a bag - a lovely touch to use a yoga mat in the room all day snack and drinks were available

free drink and snack at the bar was a lovely surprise

they also have an honor bar for cocktails if you choose to make some with very reasonable pricing

does not say the kitchen area is shared with other guests

gorgeous. clean. shared kitchen always clean and replenished

the property has several rooms available and a shared kitchen and laundry room

kitchen with coffee, room with iron and washing machine

big tv and free wifi in the room

had a family suite which is technically 2 rooms with was great with 2 kids

was traveling around spain/portugal with my 2 kids (14 & 19)

we ask for a connecting room which they were unable to gives us given we were 5 (3 kids)

would have been nice to get connecting rooms for us and kids, but maybe the property could not provide that

they don't have a playground for kids as it states on the facilities.