there are parks and facilities around for kids as well

they want the kids to responsible for the broken room they gave to us

terrible wifi - nearly useless

there are parks and facilities around for kids as well

the hotel is conveniently located near the main motorway and is easy to access, with free on-site parking

no wifi connection available, the staff was rude ud83dude0fud83dude27

waiting for someone to actually acknowledge us and let us check in, instead of propping up the bar and chatting

cheap far away hotel on the highway, without a proper wifi

said parking near by but not so

wifi provided

although we got the wifi code it didnt connect at all

wifi not working

free wifi too

clean, cheep, great food, free wifi & petrol station next door

30 when i was drifting off to sleep and a large family or group of kids arrived

wifi really good

the bar restaurant was very good. room was a good size and we had our dog too.

convenient location near main north south route - car parking on site - pet friendly

it was pet friendly.

staff was exceptional but the two breakfast waiters seemed short and annoyed with my two kids)

the peaceful area of the complex, the employees, the rental bikes, and the safety of having the kids play

great place to travel with kids.

for a place that s family oriented do they find it acceptable for kids to go at cancer hour to the

nice green area with great swimming pool. good activities for the kids.

that evening a huge party of kids arrived at 11pm and ran up and down the corridors screaming and shouting

felt the daily pet charge was a bit much...30 !

lifts had a unpleasant, but not bearable smell, pet friendly hotel

the reception staff went out of their way to make sure that our pet dog was able to stay with us

running machine in the gym was broken and i nearly hurt myself

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

i wouldn't recommend this hotel to anyone especially anyone with kids/family

family room was big , kids loved it.

the half night listening of crying kids, could be better insulated

lovely park just outside for the kids to

lots of kids running around, doors banging, kids screaming until midnight

hotel is ok nothing special but clean and the wifi worked well

the location, price of the room, and the free shuttle to the airport were the reasons for my choice

30 ) and got a packed breakfast

airport shuttle service

not for a kids at all

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

very nice, clean room, with comfortable bed. pet-friendly.

6) the wifi was free with good speed and connectivity

bien el gym, el cuarto, el transporte, pude hacer el cehck out later a un precio razonable y sin

two other mornings i had a strong coffee and croissant at the bar and enjoyed it very much

need some english channels on tv. bar area could be a bit more comfortable

the wifi needs improvement and breakfast is basic.

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

and the wifi connection was very poor - at times we couldn't use it at all

:) special greetings for the lady in the restaurant as she was very helpful and friendly with our kids

they will ask you to take 1more room even you bring kids below 12yo

of tempting treats for kids in family room but pricey snacks with not even free water

no kids play but it s ok

excellent sound insulation so we weren't bothered by the planes that flew right by us, and my kids and i loved

my wife arrives with 3 little kids alone in the night

more spaces for kids, for example a little playground

we were travelling with kids and booked two rooms asking for neighbouring ones

the kids liked the pool

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

swimming pool with kids is a must in this hotel, specially during summer time.

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

as a woman alone with 2 young kids, i felt nervous

kids loved the pool

free late check out

in the hotel room there was no information about the wifi accept for a note saying, go to the reception for

wifi was ok

wifi is poor in my room

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

good facilities for kids

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

the kids were disappointed that the wii console was missing from the lounge.

excellent hotel for the kids, staff were great and room was spacious and clean.

are a family of five with kids

not good when you have little kids

got charged extras for bringing partner and kids and for parking

was a little higher than we usually pay for a stay with 2 kids and 2 children

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

very pleasant, helpful staff staff. lovely clean modern room. free wifi. free airport shuttle.

the top bunk bed for the kids needs a safety rail.

the kids absolutely loved the pool and had such a fun time

kids couldnt get joy, and that was one of the main reason we choose that hotel

mily with 3 kids) had a 24 stop in madrid the location was great for us

beds for kids were not prepaired, had to look for how to open it (from the wall)

breakfast is quite expensive even for kids.

wifi seemed not so reliable, at least in the room (didn't try it in the hall) 2

great hotel great breakfast .good room size very clean rooms

with attentive well mannered and english speaking totally helpful front desk the little gym is an absolute plus

no kettle in the room, but the staff at the bar provided hot water for the baby

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

there was a pool, workout room, and even a little kids play area in the lobby

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

beds aren't suitable for small kids who are in danger of falling off

good wifi and bed

4 playgrounds for kids around the hotel

everything is very cramped with such a small room, loads of luggage and two kids

bathroom shower was too slippery and j was traveling with elders and kids

pool was great for the kids

not ideal for kids

(mini bar rates very steep for basic snacks - par for the course, at hotels?)

the wifi worked

friendly staff, clean modern rooms, pool and close to the metro!! perfect

the swimming pool maybe?

gym on site is a plus

and helpful staff, great breakfast, perfectly adequate rooms and very clean and new, great

staff very helpful and kept bar open for cold beers after concert

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

breakfast options for the cost

it was nice and clean! comfy bed and duvet. decent breakfast.

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

the staff was extremely nice and welcoming and even let us do an early check in

are spacious cooperative staffs they offered free breakfast on weekends

there was excellent wifi

very dissapointing thing was that we asked if the laundry was available

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

our room was on the 3rd floor overlooking the pool area

quiet bed large and very comfortable only minutes to metro and uber provided for airport terrace bar open for

great location. nice reception. pet friendly

swimming pool was closed

had to pay for another room because they said kids over 12 could not sleep in bunks

small room unsafe bank bed for the kids. very high... no safety board...

the rooms were super clean and the staff were quite friendly. also has a great pool for the kids

there was a lot of noise outside the room. kids running in the hall at late hours

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

room service was fast and efficient, and the mini bar had just the right amount of

the wifi requires you to login every day

breakfast did not have eggs

the wifi was poor, very slow and would disconnect frequently from the network.

the breakfast was also delightful

we had disappointed kids and adults

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

breakfast was quite expensive at 9 euro per person (no discount for kids)

the pool was a good size for kids to splash in

impossibly to get a cab from the hotel with two kids unless you carry a car seat

pool is ok, would be better if there was another just for kids

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me)

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by,

paid for half board due to the fact we were travelling with small kids

the balcony dangerous for the families with little kids.

location, room service, breakfast

wifi available in the hotel for 4-5 days

would love a swimming pool there !

wifi was correct

i went for work travel , i needed good wifi which was not the case

gorgeous. clean. shared kitchen always clean and replenished

the property has several rooms available and a shared kitchen and laundry room

big tv and free wifi in the room

does not say the kitchen area is shared with other guests

kitchen with coffee, room with iron and washing machine

the site you can't add additional bed for kids, by chat they say that's ok to add one and charge you a lot for

how close it was to the airport, and the free shuttle was a definite added bonus

just unfortunately swimming pool closed from evening till 10:00am

no issues with hotel, very modern room, good wifi

they offer a free shuttle to the airport

only thing to mention is the lack of breakfast options if you don't want to spend 20 a head (kids eat free)

bed may come as two single beds combined together, for me it is ok, but it might be dangerous for kids/family

my kids love it and definitely will stay again in the future

swimming pool is little more than paddling pool for kids to be honest

good room service

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

there's a great little playplace for kids and lots of green space for them to run around

also the nice gardens areas and kids zone

nice stuff nice garden good for kids nice pool

bed, pool, playground for kids, airport shuttle and the staff is amazing

there were toiletries even for the kids

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

there were a lot of families, so many kids running around until the late hours

very welcome staff! pet friendly

strong stable wifi

hotel is great for solo travelers or couples, but not ideal for families, especially with small kids

delicious breakfast with special pancakes for the kids

location comfort breakfast staff

the breakfast area is renovated and looks beautiful, breakfast is delicious and can be tailored to any

great location, clean and the gym is well equipped

great park behind the hotel if you would like to have a walk or have kids

was excellent; if you are traveling with kids, there is a park next to the hotel

perfect for travelling with kids

the airport shuttle took al ittle long to arrive

free shuttle service

nice cafe for breakfast (lili) just a couple of hundred metres from the front door

there is basically a bed, shower and a sink, and there was a there was essentially no lobby and breakfast came

no breakfast, room too small but price is relatively high.

breakfast in the reception area

the breakfast was wonderful, something for all tastes

wifi was very fast and reliable

room service option or somewhere to buy coffee etc

a bar fridge would be a plus.

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

no bar where you could relax with a drink, so had to go elsewhere

laundry is not cheap

allowed early check in, spacious room and toilet, very near metro

lovely hotel, cozy rooms and strong wifi! very close to the metro.

wifi is very bad

new a modern , facilities amazing just wish there was a pool or a roof the enjoy the sun but beautiful

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

the wifi is very unstable hence those who travel with work or meeting online will have a big

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

the staff were very nice to my kids. the airport shuttle is extremely convenient.

room and beds were more than big enough to fit my 2 kids and 2 adults

room service was not available at certain time of the day due to which either customer had to wait

the staff were very nice to my kids. the airport shuttle is extremely convenient.

husband 2 kids (4 and 5 years old) and i stayed for one night

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

we waited so long our kids walked to mcdonalds

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

great place, very comfortable to stay with kids, ideal breakfast. very happy.

the wifi worked well for streaming movies for the kids and doing work

no menu for kids

we booked family room with 2 adults ( king bed) and 2 kids ( 2 single beds)

limited food options for kids

the living room and kitchen were really good

the studio type with kitchenette. it match our needs.

pool was too cold

the gym and pool are a disgrace and super dirty

breakfast is offered for a fee and is located on the ground floor with an outdoor sitting area

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

place seems to be popular with families (i would take my kids there for couple of nights)

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

we tried t order some room service for the kids and we were told it was not available.

kids in one and parents in the other

mini bar and free airport shuttle

location from airport after long flight to catch a good night rest, late check out was nice

- wifi - location - professionalism - comfortable bed - cleanliness - safety - 24/7 reception

the twin beds must be for kids not adults

easy and fast to walk to the station even with kids

also only had small side plates at breakfast, treating you like kids to get small portions

too far to walk with suitcases and kids but too close for a taxi

laundry service performed poorly

stayed with our two kids, 7 years old and 1

as always, novotel is a great hotel for families with kids or teens

kids movies could have showed a bit earlier than 2030

the kids areas

a super comfortable place to be with kids as they have great breakfast service and amazing food options on site

relaxing - can chill out with free food and drink on tap - great with kids as never hungry or any need to drag

the windows don't isolate very well and there is a playground on the other side, luckily kids went home by 9pm

when we were delayed they had no problem letting us have a late check out and using their excellent on site

staff - free snack bar 24/7 - location near metro station - comfy room - clean -

free drink and snack at the bar was a lovely surprise

people yelled conversations and kids played constantly in the big open area in front of the elevator outside

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed

thin walls, and lucked out having a kids football tournament team staying on the same floor

everything was perfect specially family room when you are traveling with kids

kids enjoyed the trains coming and going

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

connecting door between the rooms, so if you have small kids it is a problem

no wifi service in room. low water pressure in shower.

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

the rooms and common areas were clean and well maintained, and the wifi connection was strong everywhere

labyrinthic layout. gym is very incomplete. a little further from the city centre.

the hotel also offers a solarium on the seventh floor, a laundry room on the sixth, and a gym in the basement

location, cleanness, wifi

gym exist

the staff was very friendly. was travelling with 3 kids and they loved it.

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

excellent hotel for family, kids loved it, stayed for a long weekend from ireland

we were 2 adults and two kids and they treated us wonderfully

the kids enjoyed also the swimming pool

was excellent the shuttle transfer, the driver and his english, the cleanliness and comfort of the room and

very efficient reception and shuttle service in spite of the hours gracias!!!!

quick shuttle

clean, airport shuttle, price and nice location

free airport shuttle service

bar wasn't open on saturday night charge for use of garage should have been included in the

chose this to be close to the airport and for the wifi

poor wifi connection in my room

free and easiljy accessible wifi. adequate, though not luxurious, breakfast.

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

a bit noisy, heard kids yelling at night in the hallway

separate bedroom for kids was a plus

we really enjoyed our stay in a quardable-family room. our two kids loved the

spacious room for 4 people, nicely decorated for kids.

there is no actual separation between parent bed and kids

enjoyable stay. liked the spacious bathroom and countertop, the pleasant view and good wifi

the free wifi was fast

very close to metro station. clean rooms. good wifi. kind and fast personnel

wifi worked in the hotel room on the first night

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and