lovely park just outside for the kids to

i wouldn't recommend this hotel to anyone especially anyone with kids/family

the half night listening of crying kids, could be better insulated

family room was big , kids loved it.

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

lots of kids running around, doors banging, kids screaming until midnight

was freezing and it never warmed up, the view from our window was a wall opposite, firstly the wifi didn t

has a shuttle from the airport, starting at 7:00 and the last pick up is at 23:00 but you can book

the wifi but i later had the option of free wifi

close to airport. dinner was above average. breakfast selection outstanding

not for a kids at all

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

it has also a small nice gym that i enjoyed using and the staff was super nice

lack of information in the room or checkin about wifi and transfer to/from airport.

everything was just wonderful, from the staff to room or the breakfast

place nice for stay even with kids

it would have been nice to dip in the water while at the hotel with our kids

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling

no kids play but it s ok

my wife arrives with 3 little kids alone in the night

more spaces for kids, for example a little playground

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

we were travelling with kids and booked two rooms asking for neighbouring ones

the kids liked the pool

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

the shower area (tub) is unsafe, it has no grab bar in case you are falling down inside the tub.

free late check out

wifi was ok

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

not good when you have little kids

got charged extras for bringing partner and kids and for parking

was a little higher than we usually pay for a stay with 2 kids and 2 children

also, room service was fast and good

excellent hotel for the kids, staff were great and room was spacious and clean.

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

are a family of five with kids

good facilities for kids

the kids were disappointed that the wii console was missing from the lounge.

shuttle service to airport was excellent. the kids liked bunkbeds.

the top bunk bed for the kids needs a safety rail.

kids loved the pool

not a big deal, until you add 2 tired kids to the equation

mily with 3 kids) had a 24 stop in madrid the location was great for us

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

there was a pool, workout room, and even a little kids play area in the lobby

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

beds aren't suitable for small kids who are in danger of falling off

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

there was a lot of noise outside the room. kids running in the hall at late hours

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there

room was very comfortable (2 adults and 2 kids), shuttle to the airport is a great service

small shower. not an option traveling with kids

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by,

paid for half board due to the fact we were travelling with small kids

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

had two twin rooms connected as we were traveling with 2 small kids

the balcony dangerous for the families with little kids.

bathroom shower was too slippery and j was traveling with elders and kids

everything is very cramped with such a small room, loads of luggage and two kids

4 playgrounds for kids around the hotel

pool was great for the kids

not ideal for kids

is a bar / restaurant in the hotel, but no kettle and tea and coffee making facilities in the rooms

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

were very friendly, the shuttle was a great help in getting us from airport to the hotel and back to airport

a good size, the beds are big and comfy, the windows open, everything works, there is even a mini bar in the

variety for breakfast , allowed early check in , airport shuttle excellent, staff friendly and bilingual, room

swimming pool with kids is a must in this hotel, specially during summer time.

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

as a woman alone with 2 young kids, i felt nervous

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

kids loved the pool

they give kids a nice little gift when you check in

husband 2 kids (4 and 5 years old) and i stayed for one night

the second bed is a sofa type bed more for kids

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

the pool was nice, towel service and the little gift for the kids

we booked family room with 2 adults ( king bed) and 2 kids ( 2 single beds)

the wifi worked well for streaming movies for the kids and doing work

limited food options for kids

no menu for kids

we tried t order some room service for the kids and we were told it was not available.

kids in one and parents in the other

mini bar and free airport shuttle

the wifi was

it has good facilities (a/c and wifi) and the staff are helpful

the wifi didn't work for me but maybe that is my phone

strong wifi and some in-room television options

airport shuttle works a treat

free airport shuttle, confy beds and pillows. perfect for a one-two night stands.

to go to the airport in the morning, the staff kindly arranged free shuttle, which is great

connecting door between the rooms, so if you have small kids it is a problem

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

the wifi was not working

wifi could be stronger

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

very clean. room service people were awesome. free hotel shuttle.

we could do with more sun beds around the pool

wifi worked seamlessly

nice pool with breeze right after arriving to madrid is a bless

nice pool bar at the corner 4

poor wifi connection in my room

free and easiljy accessible wifi. adequate, though not luxurious, breakfast.

was my third time at this hotel, i love the small town atmosphere, we went to a bar every night for a cana

the wifi signal is strong throughout the property and bars and restaurants surround hotel

great with kids, our room had a bunk bed that the kids loved and even had frozen and ice age themed walls for

a bit noisy, heard kids yelling at night in the hallway

perfect for kids

there is no actual separation between parent bed and kids

we booked the quadruple room which had bunk beds for the kids

the site you can't add additional bed for kids, by chat they say that's ok to add one and charge you a lot for

i liked the shuttle service, the pool and the location (close to mad cool festival)

good service and clean rooms with big bed plus free shuttle on derpature going to airport

a little tough to find eating options in area. no shuttle due to covid.

staff/food/pool

breakfast is quite expensive even for kids.

size of the room, the personnel was super helpful and polite ( esp natalia), the facilities, breakfast was

very friendly service. nice gym. good prices at bar and restaurant.

a beautiful park is a short walk away, an irish bar serving good food across the road, a pet store a short

good room service

bed, pool, playground for kids, airport shuttle and the staff is amazing

there's a great little playplace for kids and lots of green space for them to run around

pool was great kids loved it

nice stuff nice garden good for kids nice pool

also the nice gardens areas and kids zone

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

need some english channels on tv. bar area could be a bit more comfortable

i had dinner at the bar for less than 10 euros before tip, and it was really good bot just value but good food

no airport shuttle. not many choices for restaurants around really... just bar cafes.

not very good signal of the wifi

wifi available in the hotel for 4-5 days

location, room service, breakfast

wifi was correct

free wifi was quite adequate for my needs

would love a swimming pool there !

from a long flight and my next flight was 12hrs wait, so i decided to book a room for me and my kids to have

the staff was very friendly. was travelling with 3 kids and they loved it.

the kids enjoyed also the swimming pool

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

the hotel is great for us 2 adults and 2 kids

breakfast is not good at all coffee is bad no salad no fruits etc room is too small

room was cosy, comfortable, clean. breakfast was just good enough. staff was kind.

pillows were too high + poor breakfast, for 15 eur/ per person i would expect a better

good breakfast, well located...

room, no bottle of water, no slippers and the wifi was always disconnecting

good wifi and bed

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

kids went to the pool about 45 min prior to closing, and the lifeguard had decided to treat the

impossibly to get a cab from the hotel with two kids unless you carry a car seat

the pool was a good size for kids to splash in

breakfast was quite expensive at 9 euro per person (no discount for kids)

great park behind the hotel if you would like to have a walk or have kids

was excellent; if you are traveling with kids, there is a park next to the hotel

perfect for travelling with kids

room good but we were on the top floor so had no view gym really well equipped airport shuttle absolute

staff were exceptional, the food amazing and the facilities particularly the gym is first class (as good as a

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

breakfast menu could have more variety

very dissapointing thing was that we asked if the laundry was available

nice location , clean and good cheap and breakfast,

breakfast options aren't too much, it's a voucher in the bar next door

no bar or restaurant

no bar where you could relax with a drink, so had to go elsewhere

a bar fridge would be a plus.

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

no bar or restaurant but facilities nearby

there were a lot of families, so many kids running around until the late hours

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

there were toiletries even for the kids

big comfortable bed, strong wifi

there were toiletries even for the kids

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

the staff were very nice to my kids. the airport shuttle is extremely convenient.

room and beds were more than big enough to fit my 2 kids and 2 adults

quiet rooms, great breakfast

personnel is always helpful and friendly bar menu is great, very nice food

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

kitchen with coffee, room with iron and washing machine

the property has several rooms available and a shared kitchen and laundry room

gorgeous. clean. shared kitchen always clean and replenished

does not say the kitchen area is shared with other guests

big tv and free wifi in the room

the windows don't isolate very well and there is a playground on the other side, luckily kids went home by 9pm

relaxing - can chill out with free food and drink on tap - great with kids as never hungry or any need to drag

the room wifi was very unstable. i relied on my own mobile internet. wish it was better though.

the breakfast, including made to order omelets, was wonderful

when we were delayed they had no problem letting us have a late check out and using their excellent on site

lack of vegetables at breakfast, noisy kids in room next door

we appreciate netflix on the tv for our kids

underground parking

only small issue this trip was the sockets in the kitchen area were unserviceable.

wifi was extremely bad

a bit far from city center but very pleasant and safe area / has teddy bears to welcome the kids and adults/

the people in the room across from me were very loud and banging things around - parents with 2 kids

away from the city but not so much since you can ride the metro two blocks away, excellent room service

the only downside was the bar was being refurbished

they were very polite and friendly. the only bad thing they didn t have wifi

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we

pet-friendly, parking and electric charging

i even had to go to the bar myself to order room service but they still charged a 3 fee even though it wasn

good breakfast and wifi

you don t have to pay for the breakfast of the kids.

room was very comfortable, the room service was speedy and super nice

qr code with room service menu does not work

i had the wifi password for free

overpriced weirdly not good. small rooms. terrible location. tiny gym.

room service or restaurant in the evening

lovely hotel, cozy rooms and strong wifi! very close to the metro.

wifi is so slow

terrible wifi

perfect housekeeping 2 bottles of water for free in the refrigerator big screen tv with stable wifi connection

no wifi in rooms

location, comfort & cleanliness but no wifi in rooms

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

good spanish breakfast

waiting for someone to actually acknowledge us and let us check in, instead of propping up the bar and chatting

posters of staff faces everywhere!!! (kids liked them though!)

small pool full of kids, bad communication/attention with room service

on site food, just lack of options for kids i felt.

size was too small limited to a number of patrons at a time pool a bit deep for kids we stayed twice but yea

this wouldn't be a problem for families traveling with older kids who don't need a carseat and can take a taxi

kids really enjoyed the swimming pool but at peak times there were just too many people for such a

the kids will certainly thank you for the use of the fabulous pool and slushies that the hotel provides

andre was gracious to my kids throughout our stay

the pool was really really cold. it should be warmer. especially for kids.

our only small suggestion would be to add nutella to the breakfast buffet our kids missed it a lot

there are parks and facilities around for kids as well

they want the kids to responsible for the broken room they gave to us

always miss the entrance to the hotel parking and need to go around and try a 2nd time

ideal location just off m50 bar & restaurant staff really friendly.

the wifi kept dropping out - frustrating

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

we're 2 adults and 3 big kids, ordered quadra room with bathroom

stayed there with two kids

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

poor wifi

wifi not working

free wifi too

although we got the wifi code it didnt connect at all

clean, cheep, great food, free wifi & petrol station next door

care four is seconds away and there are little play parks dotted around for kids nearby

unfortunately we could not use the pool 1 day because of the storm, the kids were very disappointed as we only

breakfast, specialty a section for kids

we loved the breakfast, very child-friendly hotel ( during breakfast stuff for kids as well as specificities

closed (although room service available)

hotel a bit confusing (eg getting a lift to the second floor to then change to floor -1 for the gym), but there

gym exist

labyrinthic layout. gym is very incomplete. a little further from the city centre.

the rooms and common areas were clean and well maintained, and the wifi connection was strong everywhere

the hotel also offers a solarium on the seventh floor, a laundry room on the sixth, and a gym in the basement

hotel is great for solo travelers or couples, but not ideal for families, especially with small kids

delicious breakfast with special pancakes for the kids

breakfast clean friendly staff

had no vodka in hotel bar saturday night

no terrace, nor gym despite it was on the pictures

hotel was clean and modern, very interesting architecture on each floor - our kids enjoyed exploring the different

kids loved it because there is glass roof top kind of big balcony to walk and each floor has its

the gym is not a 5-star facility. for real athletes like my son, it isn t sufficient.

very helpful reception staff and gorgoeus cocktails made by the bar staff

-laundry prices were a rip off