location; joyful pool, sauna and jacuzzi; comfortable bed; lovely shower; friendly and helpful staff; tasty

hotel great location wonderful breakfast and spa facilities extra comfy bed big room great

good wifi

didn't like the fact that there were no scrambled eggs for breakfast but i was told you may be able to order it directly from a staff

building, the staff are great and so friendly excellent choice of beers in the bar with lovely cosy rooms to sit in and enjoy your drinks, the bedrooms are very comfortable and

the breakfast was excellent

cooked breakfast would have been nice not very keen on the continental breakfast that was offered

everything & fantastic atmosphere in bar in evening, very relaxed.

wecpaid a little extra for an excellent cooked breakfast

i didnt use the bar or restaurant so unable to comment on that i would stay there again if i'm in the

plenty of car parking and brilliant wifi

poor internet wifi service and i think the chef at breakfast was missing because although the service was good

staff made you feel very welcome, the food is exceptional they opened the bar early for us and even got us supplies from the shop and it is a perfect place to get away for a

wifi superfast which is vital for work

unlimited tea and coffee and but the star of the menu for me was the caesar salad i had in the bar for dinner was amazing - hot juicy chicken and perfectly boiled warm egg made it a salad to

the bar and restaurant along with the staff and locals all very welcoming

staff could not do enough for us lovely clean room fabulous breakfast ud83eudd5e & my sister & family came out 1 night for a meal which was beautiful & lots of

the kids loved it and so did we

if i were to stay for work, a better wifi signal is something i would definitely ask for.

bar service at night but no big deal

and the breakfast was wonderful

lovely room and great breakfast

in the bathroom were excellent, nice comfortable bed & great tea & coffee making facilities breakfast was lovely, was a shame we didn’t have time to have the continental option as well as

had an honesty system for drinks at the bar lovely room with aircon

close to m5 junction and spa leisure centre

service happy staff very clean and tidy breakfast was great kids loved it all so happy

the breakfast was good and the staff were friendly and helpful

place was clean, quiet and the kids enjoyed their stay

no one asked the parents to control their kids behavior so we left early as the noise was

lovely breakfast lots of choice

breakfast was good, but portions were very small, as was the case with porridge - need to address

- breakfast and evening meal was delicious

cooked breakfast was wonderful

also had to go to the kitchen to request butter and salt on the table

convenient location off motorway and friendly staff. late check-in and late check out available.

we did manage to use the ev charger which was just outside before the power cut

close to amenities for food and free parking too

the trundle bed, it would have been a little bit better if it had been pulled out ready for our kids

i could park my lorry in the truck park

lovely central location , fab bar in garden

the bar was good

great location great staff. very friendly bar area.

the local drinkers and bar staff were the friendliest and kindest people will definitely come

we stayed here after a wedding, when we got back just before 10 there was a band playing in the bar below but it finished at a reasonable time and actually didn't bother us

also, when you are staying longer they do not provide room service as replacing used mugs, adding biscuits etc

free parking

substitute hotel) to enjoy a warm sunny evening

pool closed on monday morning

kidderminster) for breakfast and tea both nights we were there which was perfect for us and the kids

free use of pool and car park - unlike some other big chains.

was tasty and enjoyable,staff were a pleasure to deal with and knowledgeable,spa was a lovely treat

it’s unique style (not generic) homely feel. nice dining and bar decor. friendly staff.

kids loved that it had a swimming pool, so that was our afternoon sorted

bar, restaurant & reception area modern & smart

there was also plently of parking places

room

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t been

the kitchen is a great touch

'block'

has ev charging points which was a bonus

exceptional service as always. friendly staff. very large portion on bar meals.

i had room service and the food was amazing

so all in all a great stay, wish we had time to take advantage of the spa facilities , maybe another stay required so we could include those

breakfast service & products used are great

i was not charged for car parking, it was complimentary. great stay and staff, lovely food.

i didn't get chance to use the hot tub, gym or spa but they looked great too

delicious croque monsieur no longer on the room service menu.

were looking forward to going in the pool, but the facilities were closed on an evening and on sundays which was disappointing

would have liked a swimming pool but you can't have everything.

the man that greeted me was ok with it considering i turned up after 12 at night, he sent me the wifi password and wished me a good stay, it was quiet the bed was comfortable, the room had a smart

parking very clean recently refurbished room excellent grohe shower opposite a nice pub with real

parking is great and convenient

free parking to side/rear of property

plenty of free parking as well which is becoming pretty rare

was brilliant the facilities were good bar open till 2am brilliant for a night cap

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

breakfast was exceptional

we had dinner and a breakfast

friendly reception and bar staff

great parking and brilliant that you have ev charging

allowed us an early check in to change for a wedding and lovely location for a walk into town in the morning

and keep fit fanatics walking straight in to the bar (jacksons) swimming in sweat,stinking of body odour, sitting down where people eat food

breakfast was one of the nicest hotel breakfasts we have ever had and the bar area was amazing especially the dome bar

the staff especially the lady in the bar and restaurant was fab couldnt do enough for us

free wifi only in the lobby areas with only the first 20 minutes in the bedroom.

loads of parking availability, only one upper level floor and great size room.

clean, tidy, rooms with spa and pool and gym facilities great breakfast

only minor complaint was i ordered room service and the sandwich that arrived 30 mins later was not the one i ordered

pricacy in the pool area from the gym & was very bright, sauna was very small, had to pay extra for parking

lovely friendly staff very helpful cracking bar and food very enjoyable stay

we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

staff very friendly bar well organised even though it was

food is great, both in the bar and restaurant

good parking

both evening meal and breakfast were excellent and very good

parking at times may be a little difficult depending at what time you arrive.

couldn't connect to the wifi.

wifi only in the reception area. breakfast was limited.

please be aware about the noise from the bar below but nothing major.

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

bar area great with log fire and food was great too

the bar and restaurant were great and the staff really friendly.

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

wifi better, but still dodgy in places too few outside chairs/tables, no loungers, deckchairs at

good hot breakfast & great location, easy to travel in different villages

the staff was really helpful in providing the free standing fan which helped kids sleep

room service would of made the experience even better but i understand the hotel is in plans of

good car parking

parking is a little tricky however we managed well

as on our last visit, the bar area can get a little noisy with some of the younger locals,

a cool building, room was awesome and enjoyed the bar area downstairs

having a restaurant,coffee lounge & bar onsite was great

the breakfast was brilliant and the staff couldn't be more helpful i also like that you allow pets, we

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

their bar had a live band

theres a bar and food if required

countryside period hotel, convenient location with good access and plenty of parking

free parking

breakfast was amazing

really nice breakfast, yoghurt with fresh fruit superb !

dn't catch his name) was 2 nights into his new job, very friendly and made us feel very

really want to dislike anything, but if pushed, had to wait over 25 minutes for cooked breakfast but we were on a short break so not rushed for time, and shower was

we had a lovely dinner and quality breakfast and a good nights sleep in very comfortable rooms

the staff here from the gm to the reception, bar and restaurant team were all young but extremely professional

breakfast in the first morning was a bit hit and miss but this was due to some confusion over

the bar area was very cozy with great service and the decorations are cool

only refinement i can mention is that the provision of vegetarian sausages at breakfast would be a huge help to vegetarians like me

good breakfast, polite staff a excellent room and a good nights sleep.

bar downstairs

we were able to get an early check in

breakfast next day was fantastic, could of had any of the cereals/yoghurts/toast and coffee

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

i ate at bar sunday evening and it was quite tasteful

the bar and restaurant weren't open due to tier 3 rules

rooms need better soundproofing if staying with kids

not safe fot kids

there is also a bar available in the eve

no dinner available and bar closed at 10 pm.

the breakfast was lovely and delicious however we expected buffet style like other hotels.

breakfast was superb. it was a 10 minute walk to the station.

staff brilliant and very helpful. breakfast ace

the breakfast was deliciuos

breakfast was also very good together with a great view from the conservatory

breakfast was a lovely extra very fresh and well cooked - i'm a veggie and my partner is gf we both

laundry facilities always welcome

breakfast was excellent with a good choice of cereal including delicious home made granola & fresh

excellent service, very clean, fabulous breakfast

very good breakfast served by friendly and efficient staff

breakfast by the log fire and dinner too

it was also very much appreciated that the hotel sorted us a simple separate breakfast after everyone else as i was running a race early in the morning

comfy bed, very welcoming. great breakfast.

really enjoyed my stay lovely meal in the evening and ample breakfast

i was travelling alone for work and felt comfortable eating in the bar solo

sevice, food and staff were all amazing looking after 9 senior men on golf tour.

wifi was very quick and reliable

good quality evening meal & breakfast - made to feel relaxed & not hurried in any way considering we were a large group