we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

staff very friendly bar well organised even though it was

the angry chef restaurant serves fantastic foods and the bar has great ales and a huge selection of gins

good food, friendly bar with locals and staff

had everything i needed, gym, pool, sauna, steam room and bar of course.

swimming pool. grounds. car parking. wifi. friendly staff.

free parking

staff helpfulness. got me some fresh milk and an extra hot chocolate as i had 3 kids with me.

pool, gym area was awesome clean, spacious, relaxing and welcoming

central location to all facilities . rooms really spacious. plenty of car parking spaces

very clean unfortunately the bar and restaurant was closed

lovely place to stop with parking close to kidderminster.

little villa building with very clean well equipped rooms, communal kitchen was great and the grounds are beautiful

room service didn't come to the room til half 12 and they didn't take out used towels from the bath

not good wifi signal

there was free wifi available throughout the hote which meant that the lack of signal was not a problem

accommodated a late check out

i had room service and the food was amazing

breakfast well presented and hot, lovely relaxing atmosphere throughout the whole stay and would

rooms need better soundproofing if staying with kids

the bar area is fabulous to sit and relax so so friendly

the bar and restaurant weren't open due to tier 3 rules

missed tv & internet, although there was a tv in the bar of a night and internet access in the main building

the bar had a traditional pool table and catered to my thirst for a chilled pint of guinness

we were able to get an early check in

breakfast was extensive

excellent breakfast

it is in the middle of a small charming town and we were able to park easily - with a trailer - in the rear car park

keep the bar open till 1am instead of 12

great location for cadbury world and kids loved the pool, really great value for money

bar, restaurant & reception area modern & smart

breakfast was excellent and we really enjoyed it

the male staff at bar and breakfast no smile very miserable not make any contact

managed to get late check out for free, this was the best holiday in i event stayed and i stayed in quite a

loads of parking

the spa facilities were excellent

despite restrictions the hotel had a full room service menu and i had a very tasty evening meal

free use of gym and pool, close to shopping centre, clean and spacious

plenty of parking, clean, although a little outdated everything was in working order

in a well thought out bathroom and bedroom, free wifi for members better than the competition breakfast included and very clean

staff were very helpful when booking a taxi and requesting an early check in

but it’s work related we always need early check in which one we have problem all the time

location. breakfast. friendly staff.

hotel was conveniently located for the wedding we were going to and the town of droitwich spa is not far away

the room was very clean and spacious. the gym also very good

large secure carpark and the food served on nights and breakfast is excellent

breakfast was excellent

gym and pool

bar staff really quick and friendly - abby and chris

accessible parking in front of the hopton crown

wifi was very quick and reliable

staff really friendly and breakfast was delicious

absolutely nothing to dislike. only tiny negative wifi signal poor.

location for us, plenty of parking the accommodation was away from the main building so quite which made for a lovely

bar area was cold with no heating all night, bar prices increased after a certain time at night, no

knew it was my gfs 18th by putting balloon and prosecco in room ,but we couldnt get served at the bar which we accepted as both was waiting for our provisionals to arrive ,but there was alcohol in

allowed us slightly early check in due to a wedding we had, and we unbelievably accommodating

friendly staff, comfortable bar and great breakfasts

hotel is very dog friendly and has a superb bar and restaurant area, plus a huge outside sitting area

rooms are excellent food tremendous all staff really friendly peaky bar is excellent games room is great, laura, jo

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like youtube avin no internet isn't the

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like youtube avin no internet isn't the

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

parking was free and very near the zoo

location, great parking, impressive building, parrot in the bar/ restaurant area (behind the coffee machine, if (+) lots of parking available (+)plenty of car parking and brilliant (+)food was good, staff were friendly, very good parking facilities the grounds have potential to look spectacular especially around the pond area (+) plenty of parking, the staff were nice (+)of parking, countryside location (+) free parking is also an advantage with plenty of space (+) great parking (+) a big event took place and staff saved a parking spot for us by (+)location close to the m5, with adequate car parking space

bar staff were

poor internet wifi service and i think the chef at breakfast was missing because although the service was good

staff made you feel very welcome, the food is exceptional they opened the bar early for us and even got us supplies from the shop and it is a perfect place to get away for a

no wifi in the bedrooms

very dog friendly from the bar to our room- down to the bowls set out to the mega dog bed provided

wifi code in room incorrect

of hotel bedroom and en suite very nice friendly bar staff and good service full of locals and tourists all welcome seabass cooked beautifully

location in the heart of the village lots of parking

if i were to stay for work, a better wifi signal is something i would definitely ask for.

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

their bar had a live band

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

theres a bar and food if required

the staff were friendly. the room was clean. free parking was a bonus.

clean, economical,good location,good quality room service food

little thing was wifi, because i was there for a course and wifi was very much needed but was non existent

liked the fact there is a lift to floors that's a plus and room service available

was excellent, the staff were very friendly and helpful, plenty of car parking, a very pleasant stay, would definitely book

friendly staff, great bar & restaurant with fantastic food

fab all round service and a superb pie and chips in the bar below

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

the bloke behind the bar twice over charged for the same drinks

clean room friendly helpful staff cleaners and bar staff were great

accommodated our requests for 3 rooms next to each other and our request for a late check out

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

prices in the bar were stupidly expensive

kids acknowledged and given gift bags

we were able to check in early and every effort was made to ensure the kids were happy

comfortable rooms excellent room service

was no number to call to order room service so had to go down to reception and order

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample car parking

friendly and helpful staff, parking perfect, wifi good

spa was lovely and the pool very nice

we used the pool etc and got towels at front desk

really pleasant staff. great breakfastl

has a good car park , gym and pool are excellent, staff are friendly and helpful

location, great for parking, staff were friendly, especially the young lad working behind the bar saturday night

the bar is a bit odd and not really open

had room service both nights and breakfast

this was after driving around for 10/15 mins looking for parking

facilities in the room were fantastic with reliable wifi and a 49

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i normally do on these kind of

the free parking available is not much but not a big deal.

huge bathrooms to boot which is great when bathing kids

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

i was afforded an early check in for which i was extreemly grateful

we were asked for early check in payments!!! first time i heard of this. no breakfast available

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament and coarse 3

everything & fantastic atmosphere in bar in evening, very relaxed.

excellent staff and breakfast. full english was an extra £5/person. beds were very comfortable

the staff are lovely. breakfast was great and the location was perfect

is great for an evening walk round worcester and relaxing in the bar for a couple of pints before a short walk upstairs to bed is my idea of perfection

small bar area, no residents room for a nightcap, but nothing we could not do without

the hotel was also very clean and breakfast was

very good selection on offer and beautiful breakfast room

very friendly staff, a comfortable room and a delicious breakfast. i couldn't ask for more.

staff brilliant and very helpful. breakfast ace

they do have a bar but as i was going out i didn't use

huge windows in the breakfast room let daylight in and added to the friendly welcome every morning

the wifi is a bit glitchy.

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

convenient car parking

secure car park, bar , clean spacious room, tea and coffee in room

the welcome area and bar already look like they’re making big improvements

sports channel put on request to watch in the small bar

also there’s a nice little bar next to reception that’s open til late

the lift wasn't the best either but worked ok bar the door not opening very well

there was ample, safe parking and the main access gates were always locked at night

lovely rooms, great restaurant, brilliant breakfast, excellent and genuine staff, decent parking

staff were great. breakfast was great. good to have e parking facilities

breakfast is plentiful -and fresh

breakfast was delicious and they even offered room service for a small fee

noisy due to other guests screaming kids and slamming doors i slept only 4 hours

staff were very friendly and helped massively, and the room was spotless and very cosy, breakfast was delicious with various choices available

fact that they have a bar and are able to cook food un till 4am

breakfast was amazing

from around the wolverhampton earlier & i had to wait to check in, i was allowed to stay in the bar bit until my room was done so i could remain safe rather than wondering around the street

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

breakfast was very good, considering the current pandemic

was nice and clean and close to location we needed great value for money breakfast lovely

the only thing i would say is that it doesnt say anywhere when breakfast ends on weekdays and i almost missed it

breakfast was amazing rooms were lovelybeds were comfy rooms were clean absoloutly

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

5 charge for room service

friendly staff, very clean and modern hotel. parking facilities were brilliant

breakfast was really good, the room was clean and the room service was good

oh and free parking too

staff, parking and location

the bar has a decent pint to drink too

room service breakfast was amazing it made us feel very special the way it was presented and served

very loud party going on wasn t ideal with kids trying to sleep

staff were very friendly reception hannah extremely delightful and helpful bar guy young and friendly

piano in lobby with kids making a racket

wifi is really bad

wifi needs improvement. interrupted frequently

was no room service & the tv didn t really work

wifi was extremely

secure free parking

although we did not use it, the honesty bar was good

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

was perfect - the staff, the rooms and facilities and the bar next door

in our room, no 12, didn't produce any hot water, despite running it for ages, and the menu for breakfast could be explained to guests who have already