reliable wifi

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

early check in and free parking helpful.

wifi, clean room, helpful and nice owners

room was way too hot wifi didn't work

is no kitchen so no food is available on site and on sunday am nowhere was open before we left

was no room service at all which took me by surprise

no bar or breakfast

cleaning and room service providing free tea, coffee and biscuits

the fridge and kitchen supplies in the room were really helpful

really handy to in station, and easy to extend for a late check out

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out

kitchen facilities being provided general ease of check in, check out and late-night access

room had everything you would need, good wifi and friendly staff

notice a younger member of staff getting feedback from another member of staff while we were at breakfast- i'd

breakfast was continental buffet and order from a menu for hot food which was tasty

room service breakfast was very good

great rooms, very spacious and modern, with all the amenities and a beautiful rooftop bar and terrace overlooking

the crimson spires rooftop bar was excellent

location was excellent. good wifi,good staff,eatings options around great. parking was easy.

the wifi was good.

the hotel is pet friendly and can be accessed anytime of day , with a keyboard at the front door

wifi was free

at reception, the shower has hot water any time of day, and a tv ,with lots of channels , free wifi is available

i waited 30 minutes for my drink and ended up collecting it myself from the bar because despite reminding the

the pool area was lovely for adults and kids

staff and friendly nature of all of the staff especially the bar manager who made my girlfriends birthday extra

wifi was a bit weak

the spa is so relaxing and the gym had a lot of machines on offer

great gym which is free, great size room and lovely staff

bed, free spa/gym access for guests, in a quiet area, staff very welcoming/accommodating (brought us a fan to

everyting, nice gym and pool, nice bar, good food

i enjoyed the use of the gym and pool and the evening meal in the restaurant was lovely (fish, chips and peas

the gym, the pool and the bar

clean, spacious, good wifi and tv, free parking.

we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour

parking

clean big rooms, very comfortable beds, good tvs and strong wifi

plenty parking on site

the spa was a nice bonus and excellent value for money

nice modern gym, rooms a bit small but fine for a couple of nights, comfy bed and great pool, steam room and

the kids in the 'lesson' all could swim fine enough and the bossy swim lady just made them swim back

the staff where very friendly and happy to help with the extra cot and sofa bed for the kids.

hotel cleanliness,covid processes,service in the bar area

fantastic setting, lovely in the morning for breakfast and staff had a can do attitude

we wracked our brains on this and the only thing it could have been was the kids spaghetti bolognase as she

bar a touch pricey but not overly pricey

room wasn't as booked and outside room was laundry bins and noisy

loads of parking spaces

excellent, especially at breakfast cooking vegetarian sausages for us on request, with smiles and excellent

the hotel was pet friendly -no bin(s) outside to put dog poop bags anywhere

wifi which is a necessity for the

had to ask for beddings for the kids while we have booked a family room

clean, easy to find. breakfast and bar onsite. big rooms and comfortable bed.

for three of us it worked about £80 extra, for 1,5h (because of strict slots when kids can use the pool)

the spa is lovely other than the woman managing it - a buxom blonde lady who reprimanded our kids at every

hotel was providing free room service because of covid so we were able to have breakfast in bed every day

room service was incredible

clean and nice, very comfortable beds (except for the little kids bed, a bit saggy), lovely breakfast

the quiet location and easy on-site parking

position.staff spa quiet. airconditioning

the pool area was super busy with swimming lessons for kids

and spacious the room was cleaned *just a few marks on lampshade loved the jacuzzi and pool breakfast was

ev charger not working

it is old, outdated and the gym is a bit of a joke and a heath and safety hazard with the matting not fitting

shut, gym shut - no information received given a room that wasn't ready, 2nd room had an infestation of

no breakfast or gym as advertised

the hotel offers plenty of free guest parking, is located in a quiet and pleasant area, and is only about a 1

wifi takes a while to get going after logging in

the location, simple but lovely decor, the helpfulness of staff, the easy parking, the well stocked bar/pub,

poor wifi connection

food was lovely and rooms and bar and restaurant were too

it was very pet friendly and the rooms were very clean with plenty of different teas, coffees, hot chocolate,

good wifi for those who need it, and a really helpful little booklet in the room with more information

plenty of free parking

complimentary wifi could have been better, it kept dropping out and my own phone coverage wasn't good but that

parking

bar was

they have an early check in time so we were able to spend quite a lot of time in it

very strong wifi

the spa was amazing and alice who did my treatments was great!

we had a room where the wifi didn t work so we were offered another room which was very small!

the spa didn t have a jacuzzi or hot room

we were greeted by a very friendly member of staff and given early check in (always a plus

for breakfast to be available but there was a nearby cafe so no real problem

wifi was more than adequate for my needs and it was stable

room was clean and very comfortable with kitchen facilities

pleased to find we had a full and very clean functioning small kitchen area

parking, very friendly and helpful staff

room service menu limited

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better

easy check in and they allowed early check in

were amazing,very helpful, early check in organised for me on arrival,great service,nice food,great location,

good room service/late night food options

i got room service one evening: the food is delicious

the breakfast was stunning

location was excellent and breakfast delicious

an elegant and extremely classy hotel with great bar and restaurant and wonderful staff.

thank you for the most amazing welcome ud83dude4f our room was lush, the drinks in the hotel bar were lush ,

maybe some basic room service like chips/ sandwiches would be good

wifi is really good

it is pet friendly , i asked if they could change the room and they did this without hesitation the staff

wifi password would have been useful since couldn t use the qr code on my laptop so used my phone

wifi was good

amazing food but wifi/phone reception not so amazing. would deffo go back.

parking space

free parking

and plentiful breakfast

wifi in the bedroom was not always stable

wifi wasn't great & the shower could be a bit hit & miss with the pressure

the wifi signal strength wasn't always good

the kitchen was spot-on too: neat, organised, and perfect for knocking up a bit of brekkie before

stunning room (room 1) 3 large windows and balcony, really spacious and loved the small kitchen facilities

comfortable room: everything of good quality and well thought out, especially the clever kitchen unit

standard fair in the room, but plenty of space, free wifi and good air con

pool was a little far away

the age of our kids we probably needed to book two rooms, a little small for teenagers as

were 3 adults with a pet has been crammed in a single room which wasn t appropriate considering we paid price

in london which did not meet your standards, i live in cambridge and attend a holiday inn spirit gym there and

complete with flimsy mattress which i didn t dare look at under the sheets, a chipped painted fireplace, and

rain came in down the chimney of a disused fireplace

parking a little tight,but probably due to the building work next door?

also it s hard to get to the parking so we ended up using the ncp multi story and having to

free parking at the rear which was a bonus

in the room, along with tea / coffee making and plates / glasses, cutlery etc a desk and fast wifi

great to have tea and coffee making facilities, tv, microwave, free wifi and be provided with hand towels

wifi was poor

wifi signal is decent

centrally located, easy going check in. nice size room for the price good wifi

- the bed was large and comfy - the staff accommodated for the birthday with a ribbon, rose petals and truffles

pool, room, at all very nice

distance from room to reception. what happend to my laundry!

the bar area and restaurant were very cosy with a good choice of food, and the breakfast was spacious,

made a special request directly with the hotel for the room to be decorated with rose petals, a bottle of wine

friendly staff and excellent breakfast

i would definitely recommend for a great stay on a budget (my pint in the bar was also delicious

location ok, parking spaces in the side streets

only down side was that, without a car park, i had to drive round the block to find a parking space

parking but was fine.

excellent breakfast, good location

please can you also add kettlebells, rubber mats and a water cooler and small towels to the gym, burpees on

breakfast and overall accommodation was amazing. the spa was lovely.

) the indoor / outdoor pool is still great and the kids loved it

it would be great to have longer hours in the afternoon when children are allowed in the pool area (it is 3:3

delicious pies and kids food

wifi bit slow

the wifi in the rooms can be a bit naf

our meal and breakfast was amazing

plenty of parking available

only thing i can complain about is parking, but the was very busy in general

ample parking

easy to find, ample parking. room was very comfortable and spacious.

good menus for bar, restaurant or room service

a busy pub the car park got full very quickly, a few reserved parking spaces for residents would be nice, but

room overlooking high street was very noisy till late with teenage kids in the shopping precinct and bus stop

in the middle of the town and while the car park isn't advertised as being large on my two visits parking wasn

fault of the hotel or staff but i failed to log on to the wifi would suggest an information pack or card in the

no complaints at all . parking may be tight if you arrive late but we found a space ok .

parking at times may be a little difficult depending at what time you arrive.

meals - both breakfast and dinner - excellent service and value

breakfast was included too

room, coxy, friendly pub with a bar billiards table,helpful friendly dtaff

wonderful inn with ample parking spaces outside the rooms

the wifi did not

laundry facilities always welcome

free parking

wifi was strong enough to connect my hdmi cable and watch netflix on big screen tv from a laptop

my room was a bit chilly and wifi was sketchy unless i was downstairs....

off road parking spaces available, just a little tricky when lots of cars.

continental breakfast was fresh & good quality

we stayed with two kids and had enough space, there were even kids games which was really nice

beautiful room, great covid secure checknin and lovely touches with continental breakfast provided

fresh fruit and coffee was a nice touch as was the continental breakfast

no immediate parking

no music in bar or restaurant was a joy

great country pub. not too loud, friendly staff. easy parking.

located in the country the o2 signal was none existent, wifi on the ground floor was good, but in the bedrooms

not necessarily a bad thing but the wifi wasn t very strong in my room.

only the muddy parking

good place to be with kids

breakfast by the log fire and dinner too

dinner saturday evening, which was because we had a dog with us and dogs are only allowed on the bar area

breakfast was served between 9:00 and 10:00

area was a little quiet but the restaurant and bar were lovely so we didn t need to go out to find somewhere

breakfast was excellent too

breakfast was great, although we didn t get offered toast

we ll located, with free parking

the breakfast was brilliant and the staff couldn't be more helpful i also like that you allow pets, we

staff happily moved us from a room which was very warm and had the kitchen aircon unit right outside

not much choice of beer in the bar but the hotel had just been taken over this week so lots of things to be

the wifi was non existent and the recptionsit was very grumpy!

a warm and welcoming bar downstairs too

bar excellent, good friendly locals and staff and really cheap - nice guinness for 3

tv didn't work, wifi was non-existent.

wifi and mobile phone connection almost non-existent

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.

i'm curious how room service could work - no internal phone

the bar and restaurant were great and the staff really friendly.

2 gents traveling and they had organised rose petals on the bed and the staff were brilliant

wifi abit intermittent

the hotel bar is very welcoming and is used by locals as well

we were over bar area and wondered if it would be noisy but as soon as bar shut it went quiet and bar shut at

great bar and choice of beer

stayed for three nights and due to covid there was no room service but items requested were left outside

parking on site

the room was beautiful, food was amazing! especially breakfast!!! location perfect!

room was not pet friendly as was accessed via very steep steps and as it was near the entrance hallway every

were lucky on arrival to get the very last parking space in the car park

breakfast was excellent, the parking was ok

location very convenient ev charging station

i paid an extra 10 for a late check out until 1pm

to find, disabled parking, very pleasant and helpful receptionist

pet friendly and clean

easy accessible and good parking