pool was lovely and warm

brilliant spa good food spacious room

good parking good reception area good lounge area

room service was prompt and professional

beautiful place, nice area, really nice breakfast

shut, gym shut - no information received given a room that wasn't ready, 2nd room had an infestation of

parking and parking lot a bit shabby

no breakfast or gym as advertised

booked for family room because we have 2 small kids then we find they don’t have a family room

great location and free parking.

prices in the bar were on the expensive side.

we booked last minute with my husband night out from the kids on valentine's day and hoped that will enjoyour evening

great bar as well

the friendly bar and cooking staff x

breakfast facilities, but i understand the hotel is undergoing renovation and a bar and dining area are being built

we weren't allowed to pay extra to have late check out

the parking was easy, we chose late check out and it only costs £10

clubs nearby so could get loud at night but that wasnt much of a bother for me personally, £15 late check out is a bit pricey, no step free access

really handy to in station, and easy to extend for a late check out

reamed movie via plex) bed was comfortable

wifi was fast and stable,

wifi wasn't the best, quite poor really but i wasn't needing it for business purposes

cleaning and room service providing free tea, coffee and biscuits

was no room service at all which took me by surprise

bar area was a bit cluttered so i wasn't tempted to use it, so i wandered down to the nearby docks

early check in and free parking helpful.

nice small bar area too

great with the kids

there is a small bar and an area downstairs for guests to relax in so that you don't have to sit in your room on

d bathroom), helpful staff, reasonably-priced room service & very good breakfast selection

the grounds were fantastic and well kept, with plenty of space for kids to run around

very clean room excellent restaraunt and bar free car parking quiet area

the breakfast was awesome

was also asked if we wanted the kids ice creams served at the same time as their mains

on one afternoon, i went to work in the bar area and there was a large group of staff chatting and laughing noisily

very clean and the staff were super welcoming. came for a solo spa trip and felt really safe.

western hotel, which i promptly signed, made full use of swimming pool, sauna and jacuzzi and spa , felt so good afterwards and ready for the long journey back home after a lovely breakfast too

enjoyable stay, breakfast was very good with vegetarian option available

the facilities i found were outstanding, the swimming pool sauna steam room gym and the staff went beyond their roles to make sure that you had a

located in a beautiful part of the spa

wifi wasn t great. i had a few online meetings and had to use my mobile phone hotspot

wifi was good

room service was good for evening food options, and breakfast was delivered to the door each

the spa didn t have a jacuzzi or hot room

the kids bed was way too soft so my son ended up sleeping on the sofa

the bar is awesome

loved the bar in evening the staff were fantastic, attentive and made great cocktails

the bar is lovely with cozy lounges

the hotel managed to totally mess the room selection and upgraded up so the kids rooms were substantially better than ours and although charged for the upgrades i am pretty

wifi was good

there was meant to be room service but after waiting 35 mins we had to track it down ourselves

have liked room service options i had a basement room that was next to the service door

wifi is really good

no restaurant, no room service, but minor issues from my opinion.

an early check in following an 11 hour flight to manchester

location was excellent and breakfast delicious

hotel bar could be better

had a late check out , and 100% recommend the hotel

breakfast was freshly cooked to order

lovely little kitchenette area in the room with kettle, toaster, microwave and fridge

very nicely appointed, a neat apartment! kitchen addition great!

nicely decorated and with helpful kitchenette (this is not a hotel!)

kitchenette was thoughtfully equipped

so your room has to cram the shower-toilet, kitchenette, desk, bed etc all into the space which was originally a single room

clean rooms, good breakfast, brilliant location and friendly helpful staff

lovely breakfast lovely room and pool access

pool was a little far away

breakfast was great! gym was fantastic! would stay again if i'm ever in town

website implied that swimming pool was on site

the option for a late check

you can pay for early check in if it’s available, although my case it wasn’t, it was fine as the person

2) generally picked up a signal.

staff were very friendly and breakfast extremely satisfying

breakfast, easy to park roadside, great location for cheltenham

amazing value for money, spotlessly clean room and friendly staff but the best bit was the breakfast it was perfect

friendly staff and excellent breakfast

location and easy parking

i have stayed many times over the years, and this was the first time my room did not overlook the golf course

very helpful and friendly drinks and food not to expensive room hotel and room was very clean breakfast was very good

location. receptionist kindly arranged a late check out.

good leisure facilities and lovely outlook over lake and golf course at the rear of the

fresh fruit in room as well as lovely breakfast

a young lad on the bar

well stocked bar superb menu and scrumptious breakfast

the breakfast was really nice and all made fresh

bar really comfortable and excellent choice of wine

the buffet breakfast was really nice and made my kids first hotel experiance fab

great location plenty of parking.

we initially arrived early ahead of check in and the staff allowed us to get changed in one of the conference rooms as

there was a pop-up carnival cloe by that entertained the kids

really helpful and gave us all the info we needed re breakfast and checkout time and wifi etc

the kids in the pool on saturday aft in the spa was a bit much.

lovely hotel and grounds, robes for the kids, food and friendly staff

we were told in a phone call, kids would be next door but they were other end of hotel

don't the parents want a break/rest from their kids

continental breakfast is included in the room rate, offering excellent

such an old charming property - and still be able to enjoy all the modern amenities, parking and wifi

great having the car park behind the inn

was unfortunate, but the wifi wasnt working

that you can get a selection of great quality sparkling wines from a vineyard in kent

the level of service we received in the bar and restaurant were some of the highest we have received anywhere

no complaints at all . parking may be tight if you arrive late but we found a space ok .

on the high street but it wasn't noisy, and although the car park was small there was plenty of parking available just a short walk from the hotel

lovely bar and good food would definitely go back

staff in bar actually seemed interested in small talk whilst serving you

and quiet in the room, friendly bar staff and good ambience in the bar/restaurant

breakfast was nice too, range of cereals, yoghurt, granola, seeds and fruit, and toast, plus cooked

laundry facilities always welcome

breakfast was also very good together with a great view from the conservatory

the breakfast was deliciuos

nice hotel bar 5 mins walk down the road for a good dinner

good times we’re had at the bar and restaurant

the breakfast was quite short in choices.

breakfast was served in the pub and included a great selection of continental items as well as the

meals - both breakfast and dinner - excellent service and value

great location helpful and friendly staff, clean room with comfy bed and lovely breakfast

very inviting, friendly helpful staff. evening meal and breakfast both excellent

it was also very much appreciated that the hotel sorted us a simple separate breakfast after everyone else as i was running a race early in the morning

very good breakfast served by friendly and efficient staff

comfy bed, very welcoming. great breakfast.

good place to be with kids

as paying overnight guests, we would have liked the bar to remain open later than some nights

the small kitchen was a plus too

little background noise coming from outside from fan or extractor from kitchen but noise stopped at appropriate time so very good nights sleep

really like the arrangement of rooms, with bedroom, living room and kitchen area

breakfast was part of the booking but the kitchen didn't open until 10am so i was not able to have a full english

out after a great breakfast , the evening meal

beautiful place, great staff. just might need fans in the room and maybe better wifi x

late check out at short notice

breakfast and location great

had ev charging facilities

the staff were very hospitable and the srvice was great, we ate dinner at the bar on our first night and the staff were very attentive and polite and the food was delicious

location , room very comfortable, staff excellent breakfast was filling but again was organic , bar was fully stocked, garden must look wonderful in the

) but the hotel is well located for visiting the cotswolds and there's a restaurant and bar on-site, and breakfast is included in the room rate

no music in bar or restaurant was a joy

reception was very welcoming as i arrived late and the bar was shut , but they let me in and were not cross

great location great staff. very friendly bar area.

we stayed here after a wedding, when we got back just before 10 there was a band playing in the bar below but it finished at a reasonable time and actually didn't bother us

bar excellent, good friendly locals and staff and really cheap - nice guinness for £3

the bar was good

lovely central location , fab bar in garden

free car parking

lots of ev charging points

spacious ensuite room, entirely up to days inns standard, and easy parking outside

access off / on the motorway free parking and next to a number of amenities that sold food /

we did manage to use the ev charger which was just outside before the power cut

amazing service at breakfast from a lovely lady who spoke to my girls and looked after

the fact that there was a bouncy castle in the grounds directly outside our room with screaming kids, i think the hotel should draw the line at weddings having bouncing inflatables

the wifi could have been better.

extensive car parking

a little tired, tiny bedroom tv, lack of room service

breakfast times weren't quite early enough for our workers but that is not a problem for everyone

- full english breakfast could have a little more on the plate

tasty breakfast

- breakfast and evening meal was delicious

nothing! great location great parking great room very friendly staff breakfast was great

no dedicated parking but lots of free options within a 1min walk

wifi was poor

centrally located and close to free parking and several restaurants

breakfast includes cereal, milk, fruits, yogurt, muffins and orange juice

room design, great kids room and bathroom

the bar area and restaurant in the hotel was beautiful

wifi didn't reach my top of the house room, even when the room was the best in the hotel

food arrived promptly (room service) (+) room service was very fast and the food was amazing (-)can be quite nosey, and when i went to check out and pay my room service bill (+) we ordered room service and our food arrived within 25 minutes and piping hot (-)rooms generally overheated. no room service or food service after 9pm. (+)liked that they had a vegan menu for dinner, that you could order room service and dairy free milk at breakfast

wifi was almost non-existant in our room which is ridiculous in this day and age

as on our last visit, the bar area can get a little noisy with some of the younger locals,

bar area great with log fire and food was great too

the bar and restaurant were great and the staff really friendly.

please be aware about the noise from the bar below but nothing major.

the food was excellent and although we asked for a negroni and they didn't have campari, the bar manager made an excellent alternative with another bitter

courtesy staff, clean room with all the facilities. choice of eating in bar or restaurant.