to have parking available, and wifi (bit slow, but to be expected in old place

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

we booked our breakfast for the following morning and when asked what kids wanted the kids shouted pancakes

not safe fot kids

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and

staff were friendly and they made sure my request for a early check in was handled

that was a nice surprise and i was allowed a late check out so i will be staying with them

enough teabags in my room or anywhere to pick them up (room service out of service because of

spa/swimming pool not very relaxing it has appearance and feel of public swimming baths

breakfast has a huge choice, lots of variety but this does compromise quality

friendly staff very friendly helpful and polite good parking

car parking is generally more than adequate although sometimes there are several larger vans

kids laughed at miserable face on receptionist, thought it was a fawlty towers sketch

info sheet in room said there was a menu in the room for 24hr room service but there was no menu

wifi was weak, no phone signal in the room

comfy bed , kitchenette , wifi which was sorted straight away

it felt safe and comfortable the staff were very helpful and friendly the room was large with a kitchenette area

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

only bad thing: poor wifi

clean and kitchen and laundry

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for

of facilities i would normally expect when paying so much : gym , pool even the spa was solidly booked for 2

breakfast service & products used are great

breakfast was disappointing. poached egg like golf ball, black pudding hard and dry.

so all in all a great stay, wish we had time to take advantage of the spa facilities , maybe another stay

was excellent, the staff were very friendly and helpful, plenty of car parking, a very pleasant stay, would

friendly staff. very helpful. lots of parking and great location for me

good parking

we wanted food or a drink when we checked in at 2 and both bar and restaurant was closed

free car parking and staff was great on reception

plenty of parking (space for the minibus), lovely breakfast

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

it was clean and good size with kids

the free wifi and breakfast make it really

the bed was super nice ,room perfectly clean and the breakfast was good

the carpark is small for the amount of patrons and again is not well lit making parking in the tight spaces in

plenty free parking

clean room friendly helpful staff cleaners and bar staff were great

rooms faded. poor to non existent wifi. dated tv. no shaving socket.

friendly staff, great bar & restaurant with fantastic food

table lamp working only with main room light and unablebto have light durring night for kids

breakfast was excellent, and for a hotel we thought the drinks at the bar very reasonable

i'm a business user and demand good wifi connection. unfortunately, your wifi is rubbish.

was comfortable but a lot of noise from kids running about upstairs and doors slamming

excellent buffet breakfast warm and friendly staff rooms are superbly clean

quiet, clean and very comfortable beds easy check in, great wifi speeds kitchen is a nice touch.

plenty of car parking and the staff were fantastic and swiftly checked us in

central location to all facilities . rooms really spacious. plenty of car parking spaces

good parking safe comfy great for overnight stay help yourself breakfast in the kitchen/dinner

to where we were at an event, plenty parking, lovely welcome, nice little garden out the patio

also, no parking available, so please look to update your page to state that parking is limited

wonderful hotel and amazing staff, such a fantastic room. great free parking

my stay was so enjoyable that i chose to stay in, ordered room service instead of going out for food as i

parking appeared to be just on the road outside of the hotel which is very narrow and very limited

room service menu was expensive and there weren't many restaurants nearby.

we loved the swimming pool, sauna and gym

the room was very clean and spacious. the gym also very good

car parking, efficient staff, pleasant bedroom and quiet.

room service was amazing, especially the staff who brought it up. the food was great too.

pricacy in the pool area from the gym & was very bright, sauna was very small, had to pay extra for parking

i would have stayed for a couple of days if kids were allowed in the pool

free wifi

the spa and swimming plus the garden was awesome

staff are lovely and helpful. i also used the gym and swimming pool - excellent facilities.

don't have wifi

wifi very poor

great music great hotel room brill bar staff very helpfull

easy access parking , shopping and train station

theres a bar and food if required

roomwere clean and the shower room with good parking

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

excellent hotel in a great location and brilliant value for money. secure parking too.

staff were super friendly, food was amazing, bar was cosy and friendly.

friendly nice bar comfy room

i brought a friend who stayed in the room for a few days working online with their good wifi

the really helpful guy on the front desk supplied us with plates, forks and even sauce ( for the kids)

no wifi upstairs in the hotel rooms, only a bt network downstairs.

easy to find, ample parking, decent facility, good room size

bar area was brilliant on a friday night, live music and plenty of choices for drinks

bar and snooker tables if you want them

wifi was a bit iffy

there was on site parking and quick wifi

the garden is lovely and there is plenty of parking available

there was on site parking and quick wifi

we were asked for early check in payments!!! first time i heard of this. no breakfast available

pool, gym, restaurant on site , everything was great. free upgrade from ahmed sw

everything. pool, free wifi, easy parking, lots of surrounding pubs. 10/10 stay

the pool facilities was just right and the kids loved it just needs updating, the staff were so friendly,

x so relaxing x clean room x bed was soooo comfy x pool and spa facilities were brill x we had the pool to

the wait for my meal was extremely long, but found out later that the tills had gone down, so the kitchen were

there were alot of kids who were left unattended by their parents

we use the spa facilities, lovely lady was doing aqua aerobics ( every monday at 1pm ) including us into her

room was clean and spacious and breakfast was ideal

cosy rooms and beds nice pool and spa very good lovely hotel best if you can get a good deal on room

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

noisy late at night as bar below and next door

the wifi also went off in the evening

excellent location, great evening meal, close to cocktail bar with live music, friendly staff

no wifi which didn't please my 10yr old

location with late night bar next door

wifi is not very good, and doesn't reach to the top floor where our room was

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

lovely downstairs room. pet friendly.

the room had a feature fireplace (not in use) walk in shower, not the best looking as it's a disabled bathroom

staff very friendly bar well organised even though it was

location is good pet friendly very clean

poor beer selection at the bar, spa was out of order (as it was last year when we stayed :-(

good location. good wifi. nice sized room.

had everything i needed, gym, pool, sauna, steam room and bar of course.

best hotel gym i've seen

it is near to city centre and has parking facilities , clean hotel

didn't like that the wifi didn't connect

the staff absolutely disgusting attitudes swearing , especially when kids were around

were excellent and very accommodating even allowing us room service at a late time

wifi doesn't work.

the room had a tv and there was wifi

one person on duty who had to run the bar and there were lots of people trying to check in

good self service buffet breakfast free parking and free wifi a

lots of free parking on site

there are several available parking

parking was free and the breakfast was good

although wifi was available it would have been good to be told about this on arrival (there was information

bar had limited days of the week, i did manage to get a drink from the receptionist, greatly

wifi also worked perfectly

criticism i could have is parking is limited and although it doesn't currently affect me the lack of electric

lovely breakfast i asked for the vegetarian sausages which were delicious.

parking is some distance from the entrance to the hotel and the gravel unforgiving

too much trouble, she took us to our suite and showed us where our complimentary tea, coffee and breakfast was

bar had closed by 11pm and there was nowhere to buy a drink

the history of the building is so rich and the decor really fits the property. ample parking.

modern and rooms were lovely and clean & free secure parking

free wifi that wasn't a hassle to register

parking was slightly difficult to find but the staff was helpful in helping me find it when i rang

very kind staff and clean property. good parking place

it wasn't connected to wifi so i couldn't watch regular tv or netflix/hulu etc

also very pet friendly which our dog pablo really

pet friendly rooms too

was good - buffet style, with a good selection; but limited options to order fresh from the kitchen

i called ahead to request early check in and the staff were very efficient and organised our request easily

location was great, and there was plenty of parking spaces available

claudia on reception and the bar was so friendly, chatty and helpful

great location, secure parking, bar....just book it.

gorgeous breakfast

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

lovely cozy hotel with lovely staff . rooms are very clean and spacious. plenty of parking .

one staff member for reception, bar and kitchen

kitchen struggled to keep up with demand of breakfast buffet items at peak times

at breakfast and did t get to eat in restaurant as functions were on both nights so had room service which was

excellent location for where i was collecting daughter from university. large parking area!

the back window was smashed and my golf clubs were stolen

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

staff were great. breakfast was great. good to have e parking facilities

breakfast is plentiful -and fresh

breakfast was delicious and they even offered room service for a small fee

breakfast was delicious ud83dude0b staff were all so lovely and helpful

cleanness,safety, to noise, not having face towels in room no wifi not very helpful staff and not felling safe

convenient parking space. affordable rate and comfy room.

free parking and easy check in process

they had to explain to parking that i had payed ss a

no wifi for the time we were there

fact that they have a bar and are able to cook food un till 4am

breakfast was amazing

bar a good meeting place pre and post match

wifi in the room was easy to access and was strong

kids banging on doors banging walls (understandably a one off thing) but staff didnt resolve the

the onsite parking was great for arriving by car

parking is fantastic and secure

was no room service as standard but the staff made an exception as i d arrived slightly late

beautiful property, very quirky, quiet location, onsite parking.

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

nice beds. the wifi was really bad which was disappointing from a work perspective.

wifi was poor - most of the time not good enough to watch netflix

poor wifi

wifi was pretty slow

o was fantastic by the way) what me and

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality

at check-in , in restaurant and the bar were all lovely

we stayed for our wedding night and it didn't disappoint, with a bottle of fizz waiting and petals and love

easy to find, parking available at the hotel

excellent breakfast

plenty of parking too

the rooms were spotless staff friendly and helpful breakfast fresh and tasty. lots of options

gym good

breakfast was fresh with a variety of baked goods, fruit etc

m new to the uk so not familiar) it would be great to add paper towels or towels to use in the gym to be able

bar and restaurant looked attractive too but we didn t use it so can t comment on food/drink

was clean and location perfect for my needs as visiting people near selly oak, wifi good with no issues

i could see that the carpet in the room has not been properly cleaned for months which was really disgusting

nothing to dislike. from the bar to the bedroom, it was very nice.

we was even allowed to take our drinks from the bar to our room in the evening

to allow older kids in same room when searching universities as it is an expensive time

not a problem but would like to know we had a spare especially with kids

excellent breakfast which kids enjoyed and clean room

to allow older kids in same room when searching universities as it is an expensive time

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

the bar was pleasant to sit in and the staff were very friendly and helpful

plenty of parking

rooms - very clean and comfortable - in a great pub with good beer & nice bar snacks

manager could not do enough to make my stay more enjoyable , the bar staff(mia & josh)offered a warm and smiling

easy parking

adults, 2 kids, 7 & 9) stayed overnight and were very happy

very dry welcome, this girl is not a credit to your hotel, maybe she needs to work in the laundry room we re

snack bar caused a delay due to payment options and reception had to support

the breakfast was amazing

great location kids loved it the breakfast was lovely

kids friendly and pet friendly.

every member of staff was helpful and so kind to me and my kids

delicious breakfast and friendly staff. the kids play area was fabulous too.

offers parking with many benefiting facilities including sauna and gym

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

price of room service was a little high bur most places are

great location on broad street. friendly staff. rooms clean and wifi good.

ordered food and drinks from the menu, kids meal came with choice of two course, i ordered main and desert

called to enquire about room service, was to

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

button factory bar and restaurant next door nice too

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

bedroom was lovely,bed comfortable,very clean, tv and wifi worked well

great room, great bar with roof terrace at the adjacent button factory

no paddle pool for small kids

great break highly recommended spa facilities all worked very friendly helpful staff

lesuire facilities great pool and gym. location to get to the shops, night life

room service was excellent

no paddle pool for small kids

comfy bed & fabulous breakfast

so when we arrived late in the evening i had to leave the kids alone in the hotel room and go to reception (2

the breakfast was exceptional the views from the room and breakfast area stunning

balcony was unreal with the view and everything and everyone was so freindly and even got room service

no room service available as specified on the website.

breakfast was very good and included in the price

wifi is free but slow

hit and miss not great on checking in but excdllent service checking out and arranging late check out

selection at breakfast,staff very friendly and helpful

excellent hotel. the breakfast was superb as well

the kitchen area was also very small but didn t need to use it much during our short stay

kids friendly-they have additional on request if needed the location is about a 10-15 minute walk

easy location, nice to have kitchen facilities

the reception area with small bar was bright and airy

of 4 including 2 teenagers, the apartment included 2 single sofa beds which was perfect for the kids

location , ease of parking, nice welcome, comfortable bed

we also decided to go for room service for breakfast but the waitress was not informed in what room we were

breakfast!ud83dude29

the breakfast in the morning was exceptional, and had a great variety of options available to choose

staff very helpful and cosy breakfast room where your breakfast is made next to you is a nice touch

great little perks for the kids and the breakfast choice the following moening was exceptional with the most

wifi

love the hotel great location great rooms great breakfast great gym

check in was a little disappointing, i had requested an early check in 2weeks before and they said they would

room was very comfortable and very clean. breakfast is adequate

no 24 hour room service available, and expensive for the grade of hotel

location, car park and late check out

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

was good except : room service was not great, towels & bed sheets were not changed and room was not cleaned the

had a small kids play area

lounge and kitchenette perfect with a fridge

early check in available if you purchase room via their own website and key/ room functions all

kitchen facilities were minimal but useful for short stay

i had to pay £20 for early check in

lovely room, aircon, kitchen, sofa, bed everything was fantastic

had issues with wifi which the staff tried to fix but it still wasn't perfect.

the breakfast is just a picnic in a bag , not what i was expecting really .

with basically a mini kitchen, sink, fridge and coffee machine

the carpet in front of the self contained kitchen was wet the skylights were dirty so i was unable to see out

there's no breakfast however there are cafes close

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

comfortable and helpful staff and rooms also nice bar and area to play pool and have

good location, clean, spacious room, gym, professional staff , buffet breakfast

i enjoyed the mini gym

the wifi super slow but good for saving data

wifi only connected when sat on the floor near the room door

menu system, plenty of power sockets (both usb and 3 pin) good shower, friendly staff, good wifi, comfy bed,

appreciated the early check in and key drop off for check out

not getting early check in

early check in was excellent, room was nice and large with good facilities

wifi

i needed to work no wifi and no working tv to chill out later

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was

bottles of water in the room wifi

toiletries available, hairdryer, wifi, coffee machine all included was able to leave the car to go off

like the food and drink options (24hr pizza is genius), luggage storage, the fact it was pet-friendly, and also

late check out which meant no uncomfortably early alarms on the

at 630pm both mornings they delivered the laundry fir half hour with a tail lift wagon

there was dirty laundry in the corridor, i assume the price reflects more on the location as appose to the

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the

the wifi worked, and we were comfortable during our stay

hotels location was lovely and the bar was great too

was located next to the kitchen extractor so was a little noisy

room service price was expensive as well as the hotel parking but there was complimentary drinks so

were moved to another room after the first night because the noise from the kitchen fan disturbed our sleep,

in the room,except 2 hangers where you can hang a jacket and a pent or shirt ud83eudd14 no free wifi

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and

a late check out and then having to re do key activation again after 10am m

pounds a night for wifi is expensive

especially steven who was able to sort out the issues i was experiencing and explained the late checkout

the worse night with the kids i’ve

variety, comfy beds, free fruit in our room on arrival, smart tvs with air play, and 24 hour room service

clean rooms and the breakfast is awesome

we had kids with us

friendly staff, beautiful hotel, room was spotless, great night sleep, fabulous breakfast

if i was to be picky the wifi didn t work on the tv but not a major issue, can t really fault anything else

breakfast is continental but good with excellent coffee

dimple breakfast all cold cereals, toast, yoghurt and ham

lovely bar

no wifi name or code was written down so had to ask and signal was poor which could be improved

lovely stay friendly staff breakfast great

everything expected the wifi

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like

the breakfast which was included was great as it was continental, english and lots of extras from very

staff were exceptional, nothing was to much trouble and the breakfast was lovely plenty of choice kids were

to stay only problem did not like being on 7th floor if stayed again would ask for a lower floor breakfast was

we were glad to find that the hotel offered room service and food at reasonable prices

the bar could have had a better selection of beers

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

a compromise but this place is beautiful, fully fitted out, nice toiletries, well-run bar and fab room service

room service menu was pretty poor, and in french, i really didn't know you were ordering g unless

the bed was pretty massive and super comfortable, the wifi was great within the room also which meant i could

enjoyed a deep, hot bath (luxury when you have kids

around major roadworks, keeping bags safe for us and even carrying them out to the car, and the bar staff and

no breakfast room service

he wifi worked well

was fantastic, we had a little trouble with room service, the computer system went down but they soon sorted it

early check in.comfortable beds.

comfy beds, provided ice and fresh milk on request via room service

the wifi was fine

room service options through the night (we got peckish at 2am) are a little limited however i

the staff at reception and bar are excellent.

we ordered room service after 10 pm since we arrived late

the bar was very nice for an evening drink - beautiful setting with a lovely fireplace

awkward arrangement in the bar which none of us could quite work out