i ate at bar sunday evening and it was quite tasteful

this was all served in a kids party bag with no protection from handling food due to the current covid situation this was

not safe fot kids

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

the bar area is fabulous to sit and relax so so friendly

room service food was below average

food was pretty good and lots of kids choices

very clean, nice bar and food was good

the hanger on door for breakfast room service

hotel in a very nice location, immaculately clean , excellent breakfast , highly

big rooms with a small kitchen and microwave which is very good if you want anything to eat later

clean and kitchen and laundry

wifi a little hit and miss but not a big problem for me.

i wanted just 2rooms for myself and the little kids but a suite with 4rooms

you are a hotel, you offer room service every day, not on demand

free car parking and staff was great on reception

was excellent, the staff were very friendly and helpful, plenty of car parking, a very pleasant stay, would definitely book

friendly staff. very helpful. lots of parking and great location for me

you can t order room service over the phone but have to go down to the reception to order food

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

kids acknowledged and given gift bags

not a complaint but arrived back hoping to have a drink at the bar but unfortunately closed

prices in the bar were stupidly expensive

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

fantastic having ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free parking

clean room friendly helpful staff cleaners and bar staff were great

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

the bloke behind the bar twice over charged for the same drinks

friendly staff, great bar & restaurant with fantastic food

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

breakfast service & products used are great

breakfast was very nice as well

location, ev charging available, grounds, breakfast

only thing which is not the hotels fault, was the noisy young kids running around and shouting at 2am in the

there was free wifi available throughout the hote which meant that the lack of signal was not a problem

also, no parking available, so please look to update your page to state that parking is limited

the parking was great, rooms clean, breakfast was nice

parking appeared to be just on the road outside of the hotel which is very narrow and very limited

parking a little difficult

the wifi and tv worked well

the signal and wifi wasn't the best

kids splashing and jumping in the pool

00) they charge an additional 5 for room service delivery of the said sandwich

the room was very clean and spacious. the gym also very good

gym facilities and swimming pool

staff facilitated an early check in

comfortable bed the lovely kitchen

a nice cosy room. a loverly kitchen with everything including a big tv

ception description) is unwelcoming, cold decor, uncomfortable bed, poor wifi

room service didn't come to the room til half 12 and they didn't take out used towels from the bath

the bar was also great with plenty tvs showing the football and very friendly locals

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

staff were amazing and the bar was really friendly and welcoming

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

great music great hotel room brill bar staff very helpfull

friendly nice bar comfy room

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

host was amazing, bar had a buzz about it you don't normally get without being full on

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

staff were super friendly, food was amazing, bar was cosy and friendly.

couldn t connect to wifi

i would have stayed for a couple of days if kids were allowed in the pool

was so delightful an happy with my stay at the park hall and spa hotel definitely highly recommended, staff were are so welcoming and helpful

stunning hotel, breakfast was really good couldn't fault it at all

lots of parking, friendly staff

breakfast queues and good run out

pool and sauna were good, the gym had a limited amount of equipment but was quiet when i used

the pool area was clean and maintained well

away promptly at 09:30 there was no telephone in the room of you were unwell or needed to order room service

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

breakfast was wonderful

clean, comfortable, good selection for breakfast

pool, gym, restaurant on site , everything was great. free upgrade from ahmed sw

only suggestion would be for the pool and gym to be open later then 8pm at the weekend (last entry 7

kids loved that it had a swimming pool, so that was our afternoon sorted

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament and coarse 3

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

we were asked for early check in payments!!! first time i heard of this. no breakfast available

i was afforded an early check in for which i was extreemly grateful

huge bathrooms to boot which is great when bathing kids

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

very good selection on offer and beautiful breakfast room

bar and lovely garden

no dinner available and bar closed at 10 pm.

staff were friendly/ helpful breakfast was lovely too

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

staff were excellent. always polite and helpful. the ev charge point was very useful.

i asked for an early check in as we were part of a wedding party. this did not happen.

were spacious and spotless, the bathroom was lovely with a good shower cubicle, we ate in the bar and the food was excellent, the next day we had breakfast, which was self service, plenty of

i called ahead to request early check in and the staff were very efficient and organised our request easily

room service is early

location was great. staff were really friendly and helpful. they were lovely with the kids.

very loud party going on wasn t ideal with kids trying to sleep

beautiful hotel, clean and tidy and comfy beds, fantastic room service and shower was good.

at breakfast and did t get to eat in restaurant as functions were on both nights so had room service which was good value to be fair

with bags and young kids that walk was not practical as we had to go up and down several stair cases, long hallways

had everything i needed, gym, pool, sauna, steam room and bar of course.

family friendly, board games and a pool table as well as the swimming pool to occupy the kids with after a day out at the fantastic safari park, which is only 10 mins away

extra for pool wifi poor no electrical point by side of bed heating very sparce on a timer but i did get given a

we were let down by the pub we booked for a meal on our second night so stayed in and had room service which even though limited which you can appreciate in these times was very nice

the swimming pool was great and the gym was really well equipped

wifi didn t work and my room had a fusty/damp smell had to buy a scent for the room while there

beautifully presented. secure parking. close to transport connections.

is stunning, it s in a quiet location yet has restaurants and bars in walking distance and the parking is

bath in the room with a big tv was amazing, very comfy bed and plenty of private parking

o was fantastic by the way) what me and

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

although we did not use it, the honesty bar was good

breakfast opens at 7

went for a few drinks in the evening and breakfast the next morning

honesty bar is a nice touch, breakfast was delicious

food is great, both in the bar and restaurant

we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

lovely friendly staff very helpful cracking bar and food very enjoyable stay

staff very friendly bar well organised even though it was

we got an early check in which was great as we arrived early for a funeral so we could rest and freshen up

the room was abit cold for us especially the kids

great gym, great breakfast

having to pay for wifi

excellent breakfast which kids enjoyed and clean room

lovely lady even offered me a takeaway box so i could bring food back to the room while the kids were still sleeping

great location, spotlessly clean in all areas very good breakfast, bar service very good.

the kids loved the waffle makers! coffee was good

breakfast included was lovely, the room was spacious with twin beds which were comfortable

the gym was good

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the breakfast was cooked to order with

great location, secure parking, bar....just book it.

secure on site parking

easier access to wifi

location and friendly staff - lovely breakfast and great location for town and plenty parking

breakfast superb, amazing staff

lovely rooms, great restaurant, brilliant breakfast, excellent and genuine staff, decent parking

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

good bar selection

no longer seating in bar area - removed during covid & would be nice if it was reinstated.

hotel in ideal location, clean tidy, friendly staff, breakfast on offer was very good, good

young kids, the kid section by the reception area was entertaining for them

delicious breakfast and friendly staff. the kids play area was fabulous too.

breakfast at the restaurant was excellent

loved the gym was modern and big

sports channel put on request to watch in the small bar

secure car park, bar , clean spacious room, tea and coffee in room

the lift wasn't the best either but worked ok bar the door not opening very well

the welcome area and bar already look like they’re making big improvements

also there’s a nice little bar next to reception that’s open til late

the lively area, gym and room space

ecream) we went bed that

walk from birmingham new street, right by sainsbury s local and breakfast was fantastic and kids ate free

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

early check in is always a bonus when available and the location is great

hotel was well situated for my visit to wolverhampton, breakfast hit the right spot, room was good, the staff were very helpful,courteous and friendly

good breakfast more than enough

walking distance into city centre and rooms were clean and breakfast was good.

breakfast which was free

kids enjoy the

liked the pool, could have had another hot tub/pool with jets as got full.

in was smooth, the rooms were immaculate, we got late check out on sunday

this is not kids friendly or even adult friendly for those who can’t swim

kids under 12 not allowed in pool weekday and no kids at all on weekends.

my room was a perfect size and it had a fridge large tv wifi coffee and tea facilities an iron and ironing board already in the room and amazing views

check in was easy with liv in the bar next door

we were allowed early check in which wasn’t an issue for them to offer

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

great room, great bar with roof terrace at the adjacent button factory

button factory bar and restaurant next door nice too

have been a mini bar really at that price to

some of the spa facilities were out of use

this resulted in us checking out early and not taking full advantage of our night away from the kids

facilities, fast wifi, lovely breakfast, helpful staff, well equipped gym - would definitely stay

room and facilities were great. breakfast was excellent

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

my kids get treated like family

issues whatsoever flight home was late in evening got late check out and held bags while out shopping

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

nothing - maybe the bar could stay open a little later

large room, gym, location was easy walk from train station. laundry available.

nothing was all great. maybe the gym could be abit bigger with more weights

easy location, nice to have kitchen facilities

staff was very friendly and very helpful, i had paid for early check in and there was no rooms ready but they kept me updated and we had a room withing

kitchen two rooms bed n bedding gym laundry

early check in

friendly staff, free parking, comfortable bed, bath, good food, gym, size of room

wifi not good

tried calling room service twice at 10

with my sister and two kids

were awful , especially cleaning staff and room service- awful

not worry, no

no room service

excellent choice for breakfast, really enjoyed my stay

no 24 hour room service available, and expensive for the grade of hotel

the fact that the hotel doesn't have breakfast.

there's no breakfast however there are cafes close

the hotel did not have restaurant or breakfast facilities

breakfast

the breakfast is good & i enjoyed the use of the gym

wifi was fairly weak and the shower flooded.

was good gave us late check out free :) staff are really nice & the hotel is very clean really good location 5 min

there's a bar in reception but we didn't use it

breakfast has a really good choice

great atmosphere, lovely rooms and breakfast and perfect location to 02 arena.

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

the room was clean, room service was available even for breakfast, shampoo and body wash smell was amazing, bath salt

we ordered room service from the hotel restaurant, service was prompt, friendly and the meal delicious

appreciated the early check in and key drop off for check out

not getting early check in

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

at 630pm both mornings they delivered the laundry fir half hour with a tail lift wagon

this in itself is ok until the laundry truck arrives around five in the morning

too small for 1 adult and 2 kids . shower extremely small .

the next morning lovely staff on again for breakfast service

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the reception

wifi

staff unexpectedly rude about where to stand to be served and no late night room service apart from fish finger sandwich

i chose to eat out, rather than opt for room service

staff, early check in to help with birthday night away for my boyfriends special day

was excellent- the reception staff were particularly helpful and pleasant so we're the bar staff

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

a late check out and then having to re do key activation again after 10am m

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

how people would go ans use the gym past 1am aa j couldn't sleep

they allowed late check out as well

cost of the room service then they ade a service charge of five pounds was not happy the burger was 17 pounds

breakfast was amazing

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

collar place, interesting people at the bar and staff that is quirky in the right way

didn't have gluten free bread for breakfast

and in particular the manager running the bar - extremely helpful and lovely

breakfast was good and location excellent

) and great little bar area - staff very friendly and helpful

breakfast and the bar area

good little gym, good staff

kids were in room 212 and there was a peeping sound that refused to stop

my kids enjoyed the breakfast

great proximity to train station. breakfast was also good

spotlessly clean and gave me an early check in

breakfast was so good.

there was room service available

we ordered room service for our evening meal

room was huge, clean and had everything we needed. spa is amazing.

rooms are lovely and cosy ... power shower is on point !!! spa lovely !!

lovely boutique hotel with a chilled spa in the basement.

i ordered room service and the chips were cold

we had room service and breakfast which were also 10/10

was able to check in early, staff were great from the guy on reception where we got an early check in and then

also beware in house bar prices

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

was fantastic, we had a little trouble with room service, the computer system went down but they soon sorted it out

the staff were all incredibly friendly and gave great recommendations, including a nice bar for us two ladies

on level six and it was perfect … loved the little touches that you’d expect at the price and breakfast was lovely

location and bar area and breakfast and comfortable bed great hotel!

gym is open 24/7

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

sonya served and attended us superbly to avery good start to finish breakfast

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

the breakfast was ok maybe could do with a bit more continental

i didn't like the breakfast. not that much choice

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

service, didn’t expect a 24 bar and restaurant